HP PageWide Pro 750 and MFP 772/777 HP PageWide Managed P75050 and MFP P77740/P77750/P77760 On-Site Installation Guide
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Table of contents 1 About this printer ...................................................................................................................................................................................... 1 On-site installation guide purpose ........................................................................................................................................ 2 Order information ...............................................................................................
1x550-sheet feeder with storage cabinet .................................................................................................... 43 3x550-sheet feeder .......................................................................................................................................... 46 4000-sheet high capacity input (HCI) feeder ................................................................................................ 49 Load paper ....................................................
1 ENWW About this printer ● On-site installation guide purpose ● Order information ● Customer information 1
On-site installation guide purpose Use this On-Site Installation Guide (OSIG) to assess the customer site and to configure and prepare the printer, or printers, for installation by identifying all required site information. Address any issues in advance to make sure that the site is ready for installation.
Order information Table 1-1 Products and accessories Category Product number1 Product/accessory description Printer Y3Z44A HP PageWide Pro 750dn Y3Z46A HP PageWide Pro 750dw Y3Z45A HP PageWide Managed P75050dn Y3Z47A HP PageWide Managed P75050dw Y3Z54A HP PageWide Pro MFP 772dn W1B31a HP PageWide Pro MFP 772dw A7W97A HP PageWide Pro MFP 777z Y3Z57A HP PageWide Managed MFP P77740dn W1B33A HP PageWide Managed MFP P77740dw W1B39A HP PageWide Managed MFP P77740z W1B37A HP PageWide Manag
Customer information Table 1-2 Customer information Information type Customer details Installation address (if different from customer address) Targeted delivery, or installation date and time Customer address Customer contact name (optional) Contact phone and fax number (optional) Key operator or site installation contact name (optional) Key operator or site installation phone number (optional) Backup customer contact information (optional) IT contact name (optional) Installation contact name Installatio
2 Configuration ● ENWW Configuration options 5
Configuration options HP PageWide Pro 750 (transactional) Table 2-1 HP PageWide Pro 750 (transactional) Engine configuration Model name HP PageWide Pro 750dn HP PageWide Pro 750dw Y3Z44A Y3Z46A Base memory 8 GB 8 GB Control panel 109 mm (4.3 in) 109 mm (4.
Table 2-1 HP PageWide Pro 750 (transactional) (continued) Engine configuration 1x550 stand with storage cabinet (A3/A4) Optional Optional 3x550 stand (A3/A4) Optional Optional HCI (4000 sheet A4) Optional Optional ENWW Configuration options 7
HP PageWide Pro 75050 (managed) Table 2-2 HP PageWide Pro 75050 (managed) Engine configuration Model name HP PageWide Pro 75050dn HP PageWide Pro 75050dw Y3Z45A Y3Z47A Base memory 8 GB 8 GB Control panel 109 mm (4.3 in) 109 mm (4.
Table 2-2 HP PageWide Pro 75050 (managed) (continued) Engine configuration 1x550 stand with storage cabinet (A3/A4) Optional Optional 3x550 stand (A3/A4) Optional Optional HCI (4000 sheet A4) Optional Optional ENWW Configuration options 9
HP PageWide Pro MFP 772/777 (transactional) Table 2-3 HP PageWide Pro MFP 772/777 (transactional) Engine configuration Model name HP PageWide Pro MFP 772dw HP PageWide Pro MFP 750dn HP PageWide Pro MFP 777hc W1B31A Y3Z54A A7W97A Base memory 16 GB 16 GB 16 GB Control panel 109 mm (4.3 in) 109 mm (4.
Table 2-3 HP PageWide Pro MFP 772/777 (transactional) (continued) Engine configuration Main tray (550, A3/A4 universal) No No Yes 1x550 FDR (A3/A4) Optional Optional No 1x550 stand with storage cabinet (A3/A4) Optional Optional No ENWW Configuration options 11
Table 2-3 HP PageWide Pro MFP 772/777 (transactional) (continued) Engine configuration 3x550 stand (A3/A4) HCI (4000 sheet A4) 12 Chapter 2 Configuration Optional Optional No No No Yes ENWW
HP PageWide Pro MFP 77740 (managed) Table 2-4 HP PageWide Pro MFP 77740 (managed) Engine configuration Model name HP PageWide Pro MFP 77740dn HP PageWide Pro MFP 77740dw HP PageWide Pro MFP 77740z Y3Z57A W1B33A W1B39A Base memory 16 GB 16 GB 16 GB Control panel 109 mm (4.3 in) 109 mm (4.
Table 2-4 HP PageWide Pro MFP 77740 (managed) (continued) Engine configuration 14 1x550 FDR (A3/A4) Optional Optional Optional 1x550 stand with storage cabinet (A3/A4) Optional Optional Optional Chapter 2 Configuration ENWW
Table 2-4 HP PageWide Pro MFP 77740 (managed) (continued) Engine configuration 3x550 stand (A3/A4) HCI (4000 sheet A4) ENWW Optional Optional Optional No No Optional Configuration options 15
HP PageWide Pro MFP 77750\60 (managed) Table 2-5 HP PageWide Pro MFP 77750\60 (managed) Engine configuration Model name HP PageWide Pro MFP 77750z HP PageWide Pro MFP 77760z W1B37A W1B38A Base memory 16 GB 16 GB Control panel 203 mm (8 in) 203 mm (8 in) Embedded fax Yes Yes Hardware integrated pocket (HIP) Yes Yes embedded MultiMedia Card (eMMC) Accessory (128GB) Accessory (128GB) Yes Yes MP tray (100) Yes Yes Main trays (550, A4/A4 tandem) No No Main tray (550, A3/A4 universal)
Table 2-5 HP PageWide Pro MFP 77750\60 (managed) (continued) Engine configuration 1x550 stand with storage cabinet (A3/A4) Optional Optional 3x550 stand (A3/A4) Optional Optional HCI (4000 sheet A4) No Optional ENWW Configuration options 17
18 Chapter 2 Configuration ENWW
3 ENWW Worksheets ● Technical site setup ● Logistics information ● Network/printer driver setup ● Email/Send To configuration 19
Technical site setup Table 3-1 Technical site setup worksheet Yes/No Notes Will the printer physically fit based on the operating size specification where it will be installed? ❑ Yes See Specifications on page 27. ❑ No HP recommends that the installation site also support the Serviceability Space Requirements that allows for 18 inches (457.2 mm) of servicing space on all four sides. Equipment can be repositioned during the service visit to accommodate the Service Space Requirements.
Table 3-1 Technical site setup worksheet (continued) Yes/No Will the customer IT be testing the products prior to making them available for general use? (optional) ❑ Yes ❑ No ❑ Yes ❑ No Notes If yes, does the customer agree that the designated installation location is also acceptable during the testing period? (optional) Do the installation technicians require security clearance at the customer location? If yes, what is the procedure for obtaining the clearance? Who will arrange for obtaining the
Logistics information Table 3-2 Logistics worksheet Yes/No Remarks/Data What are the customer’s “normal” receiving hours? What is the customer's preferred delivery time? (optional) Would "after hours" be preferred at an additional charge? (optional) ❑ Yes ❑ No Is a certificate of insurance required? ❑ Yes ❑ No Are there any labor union constraints or requirements? ❑ Yes ❑ No Is there a truck height receiving dock? Height restrictions? ❑ Yes ❑ No Does the receiving dock have dock levele
Table 3-2 Logistics worksheet (continued) Yes/No Is the delivery of the unit on the same floor as receiving? If no, is an elevator used? Please identify below. Remarks/Data ❑ Yes ❑ No Note that stair climbers are not currently approved for moving floor standing printers. If needed, lift or hoist the floor standing printers in their crates and keep them in an upright position.
Network/printer driver setup (If done by an HP technician) Table 3-3 Network/printer driver worksheet Yes/No Remarks/Data What network topology is in use? What operating system will be used on the server? What operating system will be used on the clients? Is DHCP/BOOTP in use? ❑ Yes If no, what TCP/IP address will be used for the MFP? ❑ No What version of TCP/IP is used in the deployment? ❑ Yes ❑ No If no, what subnet mask address will be used for the printer? If no, what default gateway addres
Email/Send To configuration NOTE: Optional: Complete only if the hardware technician is responsible for configuring the Email/Send To features.
26 Chapter 3 Worksheets ENWW
4 ENWW Specifications ● Size and weight specifications ● Operational clearance space requirements ● Environmental specifications 27
Size and weight specifications Table 4-1 Individual unit weight and size information1 Product Height Depth Width Weight (not boxed) HP PageWide Pro MFP 772dn, HP PageWide Pro MFP 772dw 572 mm (22.5 in) 531 mm (20.9 in) 598 mm (23.5 in) 59.9 kg (132 lbs) HP PageWide Pro 772zt 1165 mm (45.9 in) 576 mm (22.7 in) 598 mm (23.5 in) 117.5 kg (259 lbs) HP PageWide Pro MFP 777z 690 mm (27.2 in) 531 mm (20.9 in) 598 mm (23.5 in) 69.2 kg (277 lbs) HP PageWide Pro MFP 777hc 1165? mm (45.
Operational clearance space requirements Make sure the printer is installed in an area with enough space around the device for proper service access and ventilation. The document feeder requires 508 mm (20 in) above the level of the front edge to fully open. Space is required between the back of printer and the wall for ventilation. The following space must be provided around the printer for performance and proper operation. If any option is installed, provide the additional space for installing it.
Environmental specifications Table 4-2 Environment specifications1 Environment Operating Transporting Temperature 15° to 30°C (59° to 86°F) -40° to 60°C (-40° to 140°F) Relative humidity (RH) 20% to 80% (RH) 90% or less (non-condensing) Altitude Not applicable 0 to 3048 m (0 to 10,000 ft) Tilt CAUTION: Take care when moving the printer after the cartridges are installed. The printer is designed to operate within a levelness of ± 3 degrees.
5 ENWW On-site setup ● Unbox and remove packaging ● Install accessories ● Load paper ● Power on ● Install cartridges ● Update Firmware ● Clean laser scanner assembly after setup (MFP models only) ● Print and copy tests 31
Unbox and remove packaging ● SFP table top models ● MFP table top models ● MFP floor models Click here to see a short video about unpacking the printer. SFP table top models TIP: After removing the tray, or trays, in this procedure, leave them removed to install any accessories and load paper. 1. With the top half of the shipping box and the inner plastic bag removed, fold down the front portion of the box. 52.2 kg 111 lb 2. Do the following: a. Remove the tray or trays. b.
3. Remove the blue shipping tape from the printer, and then remove the internal shipping materials from the tray or trays. NOTICE: Place the printer in a sturdy, well-ventilated, dust free area, away from direct sun light. Keep the printer level to avoid cartridge leakage. The printer and the ambient temperature should be 15º-30ºC (59º-86ºF).
4. Open the right door, remove the blue shipping tape, and then remove the two orange shipping restraints. MFP table top models TIP: After removing the tray, or trays, in this procedure, leave them removed to install any accessories and load paper. 1. 34 With the top half of the shipping box and the inner plastic bag removed, fold down the front portion of the box.
59.5 kg 131 lb 2. Do the following: a. Remove the tray or trays. b. Grasp the printer at the tray cavity and the read hand holds. CAUTION: c. Lift the printer up and out of the box. NOTE: up. ENWW The printer is heavy. Three people are required to move the printer. This step requires three people.
3. Remove the blue shipping tape from the printer, and then remove the internal shipping materials from the tray or trays. NOTICE: Place the printer in a sturdy, well-ventilated, dust free area, away from direct sun light. Keep the printer level to avoid cartridge leakage. The printer and the ambient temperature should be 15º-30ºC (59º-86ºF).
4. ENWW Open the right door, remove the blue shipping tape, and then remove the two orange shipping restraints.
MFP floor models 1. With the external sides of the shipping box and the inner plastic bag removed, remove the inner packing materials. IMPORTANT: 2. Save the card board ramps. Do the following: a. Attach the ramps to the lower shipping carton as shown below. b. Grasp the printer and rotate it so that the front of the printer is orientated facing the ramps. CAUTION: c. 38 The printer is heavy. Do not let it tip over when handling it.
3. Remove the blue shipping tape from the printer, and then remove the internal shipping materials from the tray or trays. NOTICE: Place the printer in a sturdy, well-ventilated, dust free area, away from direct sun light. Keep the printer level to avoid cartridge leakage. The printer and the ambient temperature should be 15º-30ºC (59º-86ºF).
4. Open the right door, remove the blue shipping tape, and then remove the two orange shipping restraints. NOTE: If the printer has a stapler, remove one additional shipping restraint (at the rear of the printer).
Install accessories ● 1x550-sheet feeder ● 1x550-sheet feeder with storage cabinet ● 3x550-sheet feeder ● 4000-sheet high capacity input (HCI) feeder 1x550-sheet feeder CAUTION: Always turn the printer power off, and then unplug the power cord before installing it on an accessory. 1. 2. Do the following: a. If the printer tray, or trays, where reinstalled after unpacking the printer, remove them now. b. Remove the blue shipping tape from the accessory. c.
3. 4. Do the following: a. Open the accessory tray, or trays, and then remove any internal shipping materials. b. Install the correct tray identification plate (see the figure below) on the accessory. Windows: If you attached the accessory before installing the printer software, it is configured during software installation. If you attached the accessory after software installation, you need to update the software settings from the Device Settings tab in Printer Properties to configure it.
1x550-sheet feeder with storage cabinet CAUTION: Always turn the printer power off, and then unplug the power cord before installing it on an accessory. 1. 2. Do the following: a. If the printer tray, or trays, where reinstalled after unpacking the printer, remove them now. b. Remove the blue shipping tape from the accessory. c. Before proceeding, take note of the location of the alignment pins on the accessory. Do the following: a. Grasp the printer at the tray cavity and the rear hand holds. b.
a. Open the accessory tray, or trays, and then remove any internal shipping materials. b. At the front and rear of the accessory, slide the lock button to the locked position. WARNING! Never attempt to move the printer and accessory in the unlocked position. The printer might fall off of the accessory and cause damage or personal injury. 4. 44 Install the correct tray identification plate (see the figure below) on the accessory.
5. Align the accessory stabilizer bar with the slots in the accessory chassis, and then slide the stabilizer in toward the accessory until it stops. NOTE: 6. Install one stabilizer at the front of the accessory, and one at the rear of the accessory. Windows: If you attached the accessory before installing the printer software, it is configured during software installation.
3x550-sheet feeder CAUTION: Always turn the printer power off, and then unplug the power cord before installing it on an accessory. 1. 2. Do the following: a. If the printer tray, or trays, where reinstalled after unpacking the printer, remove them now. b. Remove the blue shipping tape from the accessory. c. Before proceeding, take note of the location of the alignment pins on the accessory. Do the following: a. Grasp the printer at the tray cavity and the rear hand holds. b.
a. Open the tray, or trays, and then remove any internal shipping materials. b. At the front and rear of the accessory, slide the lock button to the locked position. WARNING! Never attempt to move the printer and accessory in the unlocked position. The printer might fall off of the accessory and cause damage or personal injury.
4. Install the correct tray identification plate (see the figure below) on the accessory. 5. Align the accessory stabilizer bar with the slots in the accessory chassis, and then slide the stabilizer in toward the accessory until it stops. NOTE: 6. Install one stabilizer at the front of the accessory, and one at the rear of the accessory. Windows: If you attached the accessory before installing the printer software, it is configured during software installation.
4000-sheet high capacity input (HCI) feeder CAUTION: Always turn the printer power off, and then unplug the power cord before installing it on an accessory. 1. 2. Do the following: a. If the printer tray, or trays, where reinstalled after unpacking the printer, remove them now. b. Remove the blue shipping tape from the accessory. c. Before proceeding, take note of the location of the alignment pins on the accessory. Do the following: a. Grasp the printer at the tray cavity and the rear hand holds.
a. Open the trays, and then remove any internal shipping materials. b. At the front and rear of the accessory, slide the lock button to the locked position. WARNING! Never attempt to move the printer and accessory in the unlocked position. The printer might fall off of the accessory and cause damage or personal injury.
4. Install the correct tray identification plate (see the figure below) on the accessory. 5. Align the accessory stabilizer bar with the slots in the accessory chassis, and then slide the stabilizer in toward the accessory until it stops. NOTE: 6. Install one stabilizer at the front of the accessory, and one at the rear of the accessory. Windows: If you attached the accessory before installing the printer software, it is configured during software installation.
Load paper ● A4 and A3 trays ● High capacity input (HCI) feeder A4 and A3 trays The following information describes how to load paper into Tray 2, the dual A3 Trays 2/3, and the optional 550sheet trays listed below. These trays hold up to 550 sheets of 75 g/m2 (20 lb) paper. ● Dual Trays 2/3 (SFP/MFP models) ● 1x550-sheet feeder ● 1x550-sheet feeder with storage cabinet ● 3x550-sheet feeder NOTE: This procedure shows the tray installed.
2. Adjust the paper-length and paper-width guides by squeezing the blue adjustment latches and sliding the guides to the size of the paper being used. 3. Load paper into the tray. Check the paper to verify that the guides touch the stack, but do not bend it. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator. If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam.
4. 54 Close the tray.
High capacity input (HCI) feeder The following information describes how to load paper in the high-capacity input tray, which is available as an accessory for all models. The two trays hold up to 4,000 sheets of 75 g/m2 (20 lb) paper. 1. Open the tray. 2. Adjust the paper-length and paper-width guides by squeezing the blue adjustment latches and sliding the guides to the size of the paper being used.
3. Load paper into the tray. Check the paper to verify that the guides touch the stack, but do not bend it. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator. If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam. 4. 56 Close the tray.
Power on NOTE: 1. An MFP printer is shown below. However, turning the power on is similar for all models. Connect the power cord to the printer and to an AC outlet. Turn the printer on. NOTE: 2. ENWW Only use the power cord that comes with the printer. At the printer control panel select the language, and then follow the instructions on the display.
Install cartridges IMPORTANT: Cartridges take about 20 minutes to initialize after insertion. Initialization ensures the best print quality, speed, and reliability. NOTE: The large touchscreen printer is shown in the procedure below. However, this installation procedure is correct for all printer models. 1. 58 Do the following: a. Open the cartridge door. b. Remove the blue shipping tape. c. Pull the orange shipping restraint straight out of the cartridge cavity.
Insert the new cartridge into the product. Make sure the cartridge is firmly in place. Do not touch the metal connector. Fingerprints might damage the cartridge. wide Page n Tech y olog w Yello CAUTION: p Setu 2. ENWW 3. Close the cartridge door. 4.
60 a. Use the printer IP address to access the HP Embedded Web Server (EWS), HP Jet Admin, or another management tool to configure the printer when prompted on the display. b. Go to www.123.hp.com/pagewide to download the basic printer driver with installer, create a customized install package, or install the full software selection.
Update Firmware To download the most recent firmware upgrade for the printer, go to: ● In the US, go to www.hp.com/support/pagewidecolor750 or www.hp.com/support/pagewidecolor772MFP. a. Select Get drivers, Software, and Firmware, and then select the appropriate product by name. NOTE: More than one printer model might be listed. Make sure to select the correct model so that the upgraded firmware supports all of the printer functions. ● b. Select the driver language and operating system. c.
Determine the installed revision of firmware (small touchscreen) 1. From the Home screen on the printer control panel, scroll to and touch the Support Tools button. 2. Open the following menus: ● Maintenance 3. Touch the Setup button (located at the lower left corner of the display). 4. Touch the System Information item. 5. Find the firmware version in the list that appears on the control-panel display.
7. ● A rotating circle and seconds remaining countdown appears on the control-panel display. ● A blue HP logo and grey progress bar appears on the control-panel display. ● A second blue HP logo and grey progress bar appears on the control-panel display. ● A flashing blue HP logo and blue bar appears on the control-panel display.
Clean laser scanner assembly after setup (MFP models only) Debris on the scanner glass and/or document feeder reflector affects print quality. Use the following procedure to clean the scanner glass and document feeder reflector. 1. Press the power button to turn the printer off, and then disconnect the power cable from the electrical outlet. 2. Open the scanner lid. 3.
4. Dry the glass and white plastic parts with a chamois or a cellulose sponge to prevent spotting. 5. Connect the power cable to an outlet, and then press the power button to turn the printer on.
Print and copy tests Perform the following tests to verify that the printer setup was successful: Print-quality test 1. Print a Printer Status Report, and verify that the expected printing sounds occur. 2. Print a print quality page, and then verify that there are no lines, streaks, banding, or other print quality defects. 3. Send a print job from the host computer, and then verify that the output meets expectations. 4. Clean the outside of the product with a damp cloth.
Index Symbols/Numerics 1x550-sheet feeder accessory install 41 1x550-sheet feeder with storage cabinet accessory install 43 3x550-sheet feeder with storage cabinet accessory install 46 4000-sheet high capacity input (HCI) feeder accessory install 49 A about this printer 1 customer information 4 order information 3 purpose 2 accessories install 41 accessories and printers unbox and remove packaging 32 accessories, install 1x550-sheet feeder 41 1x550-sheet feeder with storage cabinet 43 3x550-sheet feeder 46
specifications 27 clearance space 29 environmental 30 size 28 weight 28 T trays load paper 52 turn on power 57 U unbox and remove packaging printers and accessories 32 update firmware 61 upgrade firmware 62 upgrades, downloading product firmware 61 USB flash drive firmware upgrade, control panel 62 W worksheets 19 email configuration logistics 22 network driver setup printer driver setup sent to configuration technical site setup 68 Index 25 24 24 25 20 ENWW
