HP PageWide Managed MFP P77740dw - Certificate of Volatility
A second method to sanitize Image data, 
encrypted job storage and PIN printing 
can be performed using the printer’s 
Embedded Web Server (EWS). Using a 
web browser on the same network as the 
printer, browse to the printer’s IP address. 
Select the “Settings” tab at the top, and 
then from the left navigation bar, select 
the “Security->Protect Stored Data” menu 
items. Near the bottom of the page will 
be the section called “Erase Job Data”. 
Click on the “Erase Now” button. 
See the Administrator’s Guide for more 
details.
Type (eMMC, Flash, 
EEPROM, etc): EEPROM 
(2 devices)
Size: 
64kB 
32kB 
User Modifiable: 
 Yes 
 No 
Function: 
Contains 
system control 
data, user 
preferences, 
and variables. 
Process to Sanitize: 
User preferences and variables are 
cleared the following way: Unplug AC 
power cord. While pressing the front of 
the unit’s On/Off button, plug in the AC 
power cord. Hold the ON/OFF button 
until the unit boots up into a special mode 
with the screen blank and only “Home” 
and “Back” LED buttons lit on the front 
panel. Press “home, back, home, home”, 
then “menu”, then press “next” two times, 
then press “OK” to initiate a full reset.  
Please be aware you may want to do a 
“Restore Factory Defaults” from the 
Printer Maintenance screen after you do 
the full reset. 
Type (eMMC, Flash, 
EEPROM, etc): EEPROM 
(2 devices)
Size: 
64kB, 
and 
64kB 
User Modifiable: 
 Yes 
 No 
Function: 
Contains 
backup of 
critical system 
control data. 
Process to Sanitize: 
N/A, no user info stored here. 
Type (eMMC, Flash, 
EEPROM, etc): Secure 
EEPROM
Size: 
18kB 
User Modifiable: 
 Yes 
 No 
Function: 
Contains 
secure internal 
printer data. 
Process to Sanitize: 
N/A, no user info stored here. 
Type (eMMC, Flash, 
EEPROM, etc): EEPROM 
(1 device) 
Size: 
1kB, 
User Modifiable: 
 Yes 
 No 
Function: 
Contains 
internal printer 
data. 
Process to Sanitize: 
N/A, no user info stored here. 





