HP PageWide Managed MFP P77740dw - Certificate of Volatility

Media
Does the item contain media storage capability (i.e., removable or non-removable disk drives, tape drives,
memory cards, etc.)?  Yes  No
Type (Disk, Tape,
Memory Card, etc):
Memory Card: eMMC
module
Removable: Yes 
No
Size:
Upgrade
option =
128GB
User
Modifiable:
 Yes
 No
Function:
System
Firmware and
firmware
upgrade,
system control
data, user
preferences,
variables and
Encrypted job
storage and
PIN printing.
Process to Sanitize:
On units with older versions of Firmware
(versions LIMOFWPP1N002 through
1N005), User preferences and user
variables, image data, and encrypted job
storage and PIN printing cleared by
performing a reset via “Restore Factory
Defaults”. Access to this function can be
found under:
Home menu
Support tools
Maintenance
“Restore Factory Defaults”
On units with newer versions of Firmware
(version LIMOFWPP1N006 or greater),
User preferences and user variables,
image data, and encrypted job storage
and PIN printing cleared by performing a
reset via the “Cold Reset”
function. Access to this function can be
found under:
Home menu
Support tools
Service (Note: the user needs to
enter the Service pin
number at this screen
and after, the unit will
boot into the Service
mode screen)
Maintenance
Restore Factory Defaults
Cold Reset
A second method to sanitize Image data,
encrypted job storage and PIN printing
can be performed using the printer’s
Embedded Web Server (EWS). Using a
web browser on the same network as the
printer, browse to the printer’s IP address.
Select the “Settings” tab at the top, and
then from the left navigation bar, select
the “Security->Protect Stored Data” menu
items. Near the bottom of the page will
be the section called “Erase Job Data”.
Click on the “Erase Now” button.
See the Administrator’s Guide for more
details.
Additional Information:
The media storage capability described here is an option where the internal eMMC memory system can be upgraded from
the standard 16GB to the optional 128GB. The fact this memory can be upgraded makes it “removable” from the upgrade
standpoint, but it is not “removable” in the same fashion as is a USB thumb drive. Job storage data, Pin Printing data and
Digital send data are encrypted using an AES 256 encryption algorithm. User private data and Fax data use an AES 128
encryption algorithm. While all user data, job storage data, Pin Printing data, Digital send data, and Fax data are
encrypted on the eMMC memory (standard or upgrade sizes), the process of encryption is a software process which
provides the encryption capabilities.