HP PageWide MFP P77740-60 series - User Guide

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Use only paper that meets HP specications for this product. Lightweight, short-grain paper is not
recommended.
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Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a dierent package.
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Use paper that has not previously been printed or copied on.
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Make sure the tray is not overlled. If it is, remove the entire stack of paper from the tray, straighten the
stack, and then return some of the paper to the tray.
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Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so
they are touching the paper stack without bending it.
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Make sure that the paper is at at all four corners.
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Make sure that the tray is fully inserted in the product.
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If you are printing on heavy, embossed, or perforated paper, use Tray 1, the multipurpose tray on the
left side of the printer, and then feed sheets manually one at a time.
Clear jams
Solve paper jam
issues.
Use an HP online troubleshooting wizard.
Instructions for clearing the jam in the printer or in the automatic document feeder and resolving issues with
paper or the paper feed.
NOTE: The HP online troubleshooting wizards may not be available in all languages.
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Guidelines for clearing jams
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Jam locations
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Clear jams from the document feeder
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Clear jams in Tray 1 (multipurpose tray)
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Clear jams in Tray 2 (tandem)
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Clear jams in Tray 3 (tandem)
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Clear jams in Tray 2 (single)
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Clear jams in lower 550-sheet trays
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Clear jams in HCI trays
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Clear jams in the left door
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Clear jams in the left duplexer
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Clear jams in the right door
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Clear jams in the right duplexer
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Clear jams in the output bin
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Clear jams in the stapler/stacker
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Clear jams in the stapler
114 Chapter 9 Solve problems ENWW