HP PageWide MFP P77740-60 series - User Guide

3. Touch Tools, and then Align Printhead.
4. Follow the prompts on the control panel.
Copy issues
Troubleshoot copy problems. Use an HP online troubleshooting wizard.
Get step-by-step instructions if the printer does not create a copy, or if your printouts are low quality.
NOTE: The HP online troubleshooting wizards may not be available in all languages.
Tips for copy and scan success
Scan issues
IMPORTANT: For security purposes, some features are disabled by default (for example, remote scan and
Webscan). They must be enabled before you can use them.
When either of these features is enabled, anyone with access to the printer can scan whatever is on the
scanner glass.
HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that will try to diagnose and x the issue automatically.
NOTE: This utility is available only for Windows operating systems.
Troubleshoot problems with
scan jobs.
Use an HP online troubleshooting wizard.
Get step-by-step instructions if you cannot create a scan or if your scans are low quality.
NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all
languages.
Tips for copy and scan success
Fax issues
Troubleshoot fax problems. Use an HP online troubleshooting wizard.
Resolve problems sending or receiving a fax or faxing to your computer.
NOTE: The HP online troubleshooting wizards may not be available in all languages.
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Fax troubleshooting checklist
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Change error correction and fax speed
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Fax logs and reports
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Fax error messages
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Solve problems sending faxes
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Solve problems receiving faxes
154 Chapter 9 Solve problems ENWW