HP PageWide MFP P77740-60 series - User Guide

Recommended action
—
Allow the product to retry sending the fax.
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Call the recipient to ensure that the fax machine is on and ready.
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Check that you are dialing the correct fax number.
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On the control panel, touch the Fax icon, and in the display, touch the Setup icon. Then, touch Tools and
touch Run Fax Test. This test veries that the phone cord is connected to the correct port and that the
phone line has a signal. The product prints a report with the results.
If the error persists, visit HP Customer Support or review the support yer that came in the product box.
Fax storage is full. Canceling the fax send.
Description
During the fax job, the memory lled. All pages of the fax have to be in memory for a fax job to work correctly.
Only the pages that t into memory were sent.
Recommended action
—
Cancel the current job. Turn the product o and then on. Try sending the job again.
—
If the error reoccurs, cancel the job and turn the product o and then on a second time. The product
might not have enough memory for some jobs.
Fax receive error.
Description
An error occurred while trying to receive a fax.
Recommended action
—
Ask the sender to resend the fax.
—
Try faxing back to the sender or another fax machine.
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Check for a dial tone on the phone line by touching the Start Fax button.
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Check that the telephone cord is securely connected by unplugging and replugging the cord.
—
Make sure that you are using the telephone cord that came with the product.
—
On the control panel, touch the Fax icon, and in the display, touch the Setup icon. Then, touch Tools and
touch Run Fax Test. This test veries that the phone cord is connected to the correct port and that the
phone line has a signal. The product prints a report with the results.
—
Decrease the fax speed. Ask the sender to resend the fax.
—
Turn o error-correction mode. Ask the sender to resend the fax.
NOTE: Turning o error-correction mode can reduce the quality of the fax image.
—
Connect the product to a dierent phone line.
If the error persists, visit HP Customer Support or review the support yer that came in the product box.
Fax Send error.
Description
An error occurred while trying to send a fax.
ENWW Fax issues 159