HP PageWide MFP P77740-60 series - User Guide

Recommended action
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Try resending the fax.
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Try faxing to another fax number.
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Check for a dial tone on the phone line by touching the Start Fax button.
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Check that the telephone cord is securely connected by unplugging and replugging the cord.
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Make sure that you are using the telephone cord that came with the product.
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Make sure that the phone line is working by disconnecting the product, plugging in a telephone to the
phone line, and making a voice call.
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Connect the product to a dierent phone line.
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Set the fax resolution to Standard instead of the default of Fine.
If the error persists, visit HP Customer Support or review the support yer that came in the product box.
Fax storage is full. Canceling the fax receive.
Description
The amount of available memory for storing faxes is insuicient to store an incoming fax.
Recommended action
Clear faxes from memory. On the control panel, touch the Fax icon. In the display, touch the Setup icon. Then
touch Tools, and touch Clear Fax Logs/Memory.
No dial tone.
Description
The product could not detect a dial tone.
Recommended action
—
Check for a dial tone on the phone line by touching the Start Fax button.
—
Unplug the telephone cord from both the product and the wall and replug the cord.
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Make sure that you are using the telephone cord that came with the product.
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Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
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Make sure that the phone cord from the wall telephone jack is plugged into the line-in port.
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Plug the product phone cord into a port for another phone line.
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Check the phone line by printing the Run Fax Test . On the control panel, touch the Fax icon, and in the
display, touch the Setup icon. Then, touch Tools and touch Run Fax Test. This test veries that the phone
cord is connected to the correct port and that the phone line has a signal. The product prints a report
with the results.
NOTE: This product is not designed to be connected to a digital PBX or VOIP system. Disable Dial Tone
Detection and try again.
If the error persists, visit HP Customer Support or review the support yer that came in the product box.
160 Chapter 9 Solve problems ENWW