HP PageWide MFP P77740-60 series - User Guide

3. Use the control panel or the HP Fax Setup Wizard to congure the fax time, date, and fax header
information.
For more information, see Congure fax settings.
4. Verify that any extension phones on the line are hung up.
5. If the phone line also provides DSL service, make sure that the phone line connection to the product
includes a high-pass lter.
Unable to use fax functions from the control panel
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The product might be password protected. Use the HP Embedded Web Server, HP Toolbox software, or
the control panel to set a password.
●
If you do not know the password for the product, contact your system administrator.
●
Verify with the system administrator that the fax functionality has not been disabled.
Unable to use phone-book entries
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Make sure that the fax number is valid.
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If an outside line requires a prex, turn on the Dialing Prex option or include the prex in the phone-
book entry.
For more information, see Set a dialing prex.
Unable to use group phone-book entries
●
Make sure that the fax number is valid.
●
If an outside line requires a prex, turn on the Dialing Prex option or include the prex in the group
phone-book entry.
For more information, see Set a dialing prex.
●
Set up all entries in the group with phone-book entries.
a. Open an unused phone-book entry.
b. Enter the fax number.
c. Touch the OK button.
Receive a recorded error message from the phone company when trying to send a fax
●
Make sure you dial the fax number correctly, and make sure that the phone service is not blocked. For
example, some phone services might prevent long distance calling.
●
If an outside line requires a prex, turn on the Dialing Prex option or include the prex in the phone-
book entry.
For more information, see Set a dialing prex.
NOTE: To send a fax without a prex, when the Dialing Prex option is turned on, send the fax
manually.
●
Send a fax to an international number.
a. If a prex is required, manually dial the telephone number with the prex.
b. Enter the country/region code before dialing the phone number.
ENWW Fax issues 163