HP ThinPro 5.2 - Administrator Guide

Obtaining HP Smart Client Services .................................................................................................................... 58
Viewing the Automatic Update website .............................................................................................................. 59
Creating an Automatic Update prole ................................................................................................................. 59
Updating thin clients ........................................................................................................................................... 59
Using the broadcast update method ................................................................................................ 59
Using the DHCP tag update method ................................................................................................. 60
Example of performing DHCP tagging ............................................................................ 60
Using the DNS alias update method ................................................................................................. 60
Using the manual update method .................................................................................................... 60
Performing a manual update .......................................................................................... 61
12 Using the Prole Editor .............................................................................................................................. 62
Accessing the Prole Editor ................................................................................................................................. 62
Loading a ThinPro prole .................................................................................................................................... 62
Modifying a ThinPro prole ................................................................................................................................. 62
Selecting the platform for a ThinPro prole ..................................................................................... 63
Conguring a default connection for a ThinPro prole .................................................................... 63
Modifying the registry settings of a ThinPro prole ........................................................................ 63
Adding les to a ThinPro prole ........................................................................................................ 63
Adding a conguration le to a ThinPro prole ............................................................. 64
Adding certicates to a ThinPro prole ....................................................... 64
Adding a symbolic link to a ThinPro prole .................................................................... 64
Saving the ThinPro prole ................................................................................................................. 65
Conguring a serial or parallel printer ................................................................................................................ 65
Obtaining the printer settings ........................................................................................................... 65
Setting up printer ports ..................................................................................................................... 65
Installing printers on the server ....................................................................................................... 66
13 Troubleshooting ........................................................................................................................................ 67
Troubleshooting network connectivity ............................................................................................................... 67
Troubleshooting rmware corruption ................................................................................................................. 67
Reimaging thin client rmware ......................................................................................................... 68
Troubleshooting Citrix password expiration ....................................................................................................... 68
Using system diagnostics to troubleshoot .......................................................................................................... 68
Saving system diagnostic data ......................................................................................................... 68
Uncompressing the system diagnostic les ..................................................................................... 68
Uncompressing the system diagnostic les on Windows-based systems .................... 68
Uncompressing the system diagnostic les in Linux- or Unix-based systems ............. 69
Viewing the system diagnostic les .................................................................................................. 69
Viewing les in the Commands folder ............................................................................ 69
Viewing les in the /var/log folder ................................................................................. 69
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