HP ProDesk 600 G2 Microtower Business PC - Maintenance and Service Guide
Table Of Contents
- Product features
- Illustrated parts catalog
- Routine care, SATA drive guidelines, and disassembly preparation
- Removal and replacement procedures – Microtower (MT) chassis
- Computer Setup (F10) Utility
- Troubleshooting without diagnostics- Safety and comfort
- Before you call for technical support
- Helpful hints
- Solving general problems
- Solving power problems
- Solving hard drive problems
- Solving media card reader problems
- Solving display problems
- Solving audio problems
- Solving printer problems
- Solving keyboard and mouse problems
- Solving Hardware Installation Problems
- Solving Network Problems
- Solving memory problems
- Solving CD-ROM and DVD problems
- Solving USB flash drive problems
- Solving front panel component problems
- Solving Internet access problems
- Solving software problems
 
- POST error messages and diagnostic front panel LEDs and audible codes
- Password security and resetting CMOS
- Using HP PC Hardware Diagnostics (UEFI)
- System backup and recovery
- Battery replacement
- Power Cord Set Requirements
- Statement of Volatility
- Specifications
- Index

Control panel message Description Recommended action
00E-Inventory Error during MEBx Execution BIOS information passed to the MEBx resulted 
in a failure.
1. Reboot the computer.
2. If the error persists, update to the latest 
BIOS version.
3. If the error still persists, replace the 
system board.
00F-Interface Error during MEBx Execution MEBx operation experienced a hardware error 
during communication with the ME.
1. Reboot the computer.
2. If the error persists, update to the latest 
BIOS version.
3. If the error still persists, replace the 
system board.
100-Front Audio Not Connected Front audio cable has been detached or 
unseated from system board.
Reconnect or replace front audio cable.
2E1-MemorySize Error Memory amount has changed since the last 
boot (memory added or removed).
The system memory size is dierent from the 
last startup. The most common reason is the 
removal of memory from the system board. 
Press the F1 key to save the memory changes. 
If this message persists, verify that the 
memory modules are installed correctly.
2E2-Memory Error Memory module conguration failed during 
boot up.
1. Ensure memory modules are correctly 
installed.
2. Verify proper memory module type.
3. Remove and replace the identied faulty 
memory module(s).
4. If the error persists after replacing 
memory modules, replace the system 
board.
2E3-Incompatible Memory Module in Memory 
Socket(s) X, X, ...
A memory module in memory socket identied 
in the error message is missing critical SPD 
information, or is incompatible with the chipset.
1. Verify proper memory module type.
2. Try another memory socket.
3. Replace with a supported module.
2E4-DIMM Conguration Warning The current memory conguration is not 
optimized.
Rearrange the DIMMs so that each channel has 
the same amount of memory.
2E5-ECC Memory Module Detected on 
Unsupported Platform
Recently added memory module(s) support ECC 
memory error correction.
1. If additional memory was recently added, 
remove it to see if the problem remains.
2. Check product documentation for 
memory support information.
2E6–Memory Not Congured Correctly for 
Proper MEBx Execution
DIMM1 is not installed. Make sure there is a memory module in the 
DIMM1 socket and that it is properly seated.
300–Conguration Change Warning The storage device conguration will be 
updated as shown.
Not applicable
301-Hard Disk 1: SMART Hard Drive Detects 
Imminent Failure
Hard drive is about to fail. (Some hard drives 
have a hard drive rmware patch that will x an 
erroneous error message.)
1. Determine if hard drive is giving correct 
error message. Run the Drive Protection 
System test under using F2 Diagnostics 
when booting the computer.
2. Apply hard drive rmware patch 
if applicable. (Available at 
http://www.hp.com/support.)
100 Chapter 7 POST error messages and diagnostic front panel LEDs and audible codes










