HP DesignJet T1700 Printer Series - User Guide
Table Of Contents
- Introduction
- Welcome to your printer
- Printer models
- Safety precautions
- Main components
- Turn the printer on and off
- Front panel
- HP Utility
- HP Print Preview
- Embedded Web Server
- Demo prints
- Configure your printer
- Connect the printer to your network
- Install your printer under Windows
- Uninstall the printer software under Windows
- Install your printer under Mac OS X
- Uninstall the printer software under Mac OS X
- Set up printer services
- Control access to the printer
- Require account ID
- Drivers
- Set Windows driver preferences
- Change the graphic language setting
- Mobile printing
- Accessibility
- Other sources of information
- Paper handling
- General advice
- Load a roll onto the spindle
- Load a roll into the printer
- Unload a roll
- Load a single sheet
- Unload a single sheet
- Sensitive-paper mode (T1700dr only)
- View information about the paper
- Paper presets
- Printing paper info
- Move the paper
- Maintain paper
- Change the drying time
- Turn the automatic cutter on and off
- Feed and cut the paper
- Working with two rolls (T1700dr only)
- Networking
- Printing
- Introduction
- Print from a USB flash drive
- Print from a computer using a printer driver
- Advanced print settings
- Select print quality
- Select paper size
- Select margin options
- Print on loaded paper
- Rescale a print
- Change the treatment of overlapping lines
- Preview a print
- Print a draft
- High-quality printing
- Print in gray shades
- Print with crop lines
- Use paper economically
- Nest jobs to save roll paper
- Use ink economically
- Protect a paper type
- Unattended printing/overnight printing
- Mobile printing
- Job queue management
- Color management
- Practical printing examples
- Retrieving printer usage information
- Handling ink cartridges and printheads
- Maintaining the printer
- Accessories
- Troubleshooting paper issues
- Paper cannot be loaded successfully
- Paper type is not in the driver
- Printer printed on the wrong paper type
- Automatic cut not available
- On hold for paper
- Which criteria are used to decide on which roll a job will be printed?
- When is a job put on hold for paper?
- If I load a new roll of paper, will jobs that were on hold for paper be automatically printed?
- I don’t like jobs being put on hold for paper. Can I prevent it?
- My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for ...
- Roll paper will not advance
- Paper has jammed
- A strip stays on the output tray and generates jams
- Printer displays out of paper when paper is available
- Prints do not fall neatly into the basket
- Sheet stays in the printer when the print has been completed
- Paper is cut when the print has been completed
- Cutter does not cut well
- Roll is loose on the spindle
- Recalibrate the paper advance
- Troubleshooting print-quality issues
- General advice
- Horizontal lines across the image (banding)
- Whole image is blurry or grainy
- Paper is not flat
- Print is scuffed or scratched
- Ink marks on the paper
- Black horizontal lines on yellow background
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Horizontal lines at the end of a cut sheet print
- Vertical lines of different colors
- White spots on the print
- Colors are inaccurate
- Colors are fading
- Image is incomplete (clipped at the bottom)
- Image is clipped
- Some objects are missing from the printed image
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- Line lengths are inaccurate
- Image Diagnostics Print
- If you still have a problem
- Troubleshooting ink cartridge and printhead issues
- Troubleshooting general printer issues
- Front-panel error messages
- HP Customer Care
- Printer specifications
- Glossary
- Index
To force the printer to accept a cartridge, you can tap , , , on the front panel.
1. Install the cartridge in the printer (see Insert an ink cartridge on page 110).
2. The front panel noties you that the cartridge is altered, and the cartridge removal process will start. If you
believe that you purchased a non-Original HP cartridge, HP recommends that you abort the process. To
check the authenticity of your cartridges, see http://www.hp.com/go/anticounterfeit.
3. If you proceed, the front panel displays a series of warning messages.
NOTE: The printer detects cartridges that are non-Original HP. The printer is only intended to be used with
cartridges using an HP original chip. Cartridges using a non-HP chip may not work, and those that work today
may not work in the future. More at: http://www.hp.com/go/learnaboutsupplies.
When the process is nished, the front panel will give the usual ink cartridge display but the cartridge will not
report the ink level.
About the printheads
The printheads are connected to the ink cartridges and jet ink onto the paper.
CAUTION: Observe precautions when handling printheads because they are ESD-sensitive devices (see the
Glossary on page 175). Avoid touching pins, leads and circuitry.
Check the printhead status
The printer automatically checks and services the printheads after each print. Follow the steps below to get more
information on your printheads.
1. From the front panel, tap , then tap the printhead on which you want information.
2. The front panel displays:
● Colors
● Product name
● Product number
● Serial number
● Status, see Front-panel error messages on page 167
● Volume of ink it has used
● Warranty status
You can also get most of this information from the HP DesignJet Utility. In the HP DesignJet Utility for Windows,
go to the Overview tab, then the Supplies tab.
For an explanation of the printhead status messages, see Printhead status messages on page 162.
If the warranty status is See warranty note, this indicates that non-HP ink is being used. See the Legal
Information document provided with your printer for details of the warranty implications.
112 Chapter 11 Handling ink cartridges and printheads ENWW