HP DesignJet T1700 Printer Series - User Guide
Table Of Contents
- Introduction
- Welcome to your printer
- Printer models
- Safety precautions
- Main components
- Turn the printer on and off
- Front panel
- HP Utility
- HP Print Preview
- Embedded Web Server
- Demo prints
- Configure your printer
- Connect the printer to your network
- Install your printer under Windows
- Uninstall the printer software under Windows
- Install your printer under Mac OS X
- Uninstall the printer software under Mac OS X
- Set up printer services
- Control access to the printer
- Require account ID
- Drivers
- Set Windows driver preferences
- Change the graphic language setting
- Mobile printing
- Accessibility
- Other sources of information
- Paper handling
- General advice
- Load a roll onto the spindle
- Load a roll into the printer
- Unload a roll
- Load a single sheet
- Unload a single sheet
- Sensitive-paper mode (T1700dr only)
- View information about the paper
- Paper presets
- Printing paper info
- Move the paper
- Maintain paper
- Change the drying time
- Turn the automatic cutter on and off
- Feed and cut the paper
- Working with two rolls (T1700dr only)
- Networking
- Printing
- Introduction
- Print from a USB flash drive
- Print from a computer using a printer driver
- Advanced print settings
- Select print quality
- Select paper size
- Select margin options
- Print on loaded paper
- Rescale a print
- Change the treatment of overlapping lines
- Preview a print
- Print a draft
- High-quality printing
- Print in gray shades
- Print with crop lines
- Use paper economically
- Nest jobs to save roll paper
- Use ink economically
- Protect a paper type
- Unattended printing/overnight printing
- Mobile printing
- Job queue management
- Color management
- Practical printing examples
- Retrieving printer usage information
- Handling ink cartridges and printheads
- Maintaining the printer
- Accessories
- Troubleshooting paper issues
- Paper cannot be loaded successfully
- Paper type is not in the driver
- Printer printed on the wrong paper type
- Automatic cut not available
- On hold for paper
- Which criteria are used to decide on which roll a job will be printed?
- When is a job put on hold for paper?
- If I load a new roll of paper, will jobs that were on hold for paper be automatically printed?
- I don’t like jobs being put on hold for paper. Can I prevent it?
- My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for ...
- Roll paper will not advance
- Paper has jammed
- A strip stays on the output tray and generates jams
- Printer displays out of paper when paper is available
- Prints do not fall neatly into the basket
- Sheet stays in the printer when the print has been completed
- Paper is cut when the print has been completed
- Cutter does not cut well
- Roll is loose on the spindle
- Recalibrate the paper advance
- Troubleshooting print-quality issues
- General advice
- Horizontal lines across the image (banding)
- Whole image is blurry or grainy
- Paper is not flat
- Print is scuffed or scratched
- Ink marks on the paper
- Black horizontal lines on yellow background
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Horizontal lines at the end of a cut sheet print
- Vertical lines of different colors
- White spots on the print
- Colors are inaccurate
- Colors are fading
- Image is incomplete (clipped at the bottom)
- Image is clipped
- Some objects are missing from the printed image
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- Line lengths are inaccurate
- Image Diagnostics Print
- If you still have a problem
- Troubleshooting ink cartridge and printhead issues
- Troubleshooting general printer issues
- Front-panel error messages
- HP Customer Care
- Printer specifications
- Glossary
- Index
Horizontal smears on the front of coated paper
If a lot of ink is used on plain or coated paper, the paper absorbs the ink quickly and expands. As the printheads
move over the paper, the printheads may come into contact with the paper and smear the printed image. This
problem is normally seen only on cut sheets of paper (not on roll paper).
Whenever you notice this problem, cancel the printing job immediately. Tap and also cancel the job from your
computer application. Soaked paper can damage the printheads.
Try the following suggestions to avoid this problem:
1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in
your software. See View information about the paper on page 33.
2. Use a recommended paper type (see Order paper on page 125) and the correct print settings.
3. If using sheet paper, try rotating the sheet 90 degrees. The orientation of the paper bers may aect
performance.
4. Try changing to a thicker paper type, such as HP Heavyweight Coated Paper and HP Super Heavyweight
Plus Matte Paper.
5. Select a paper type that is slightly thinner than the paper you have loaded; this will cause the printer to use
less ink. Here are some example paper types in ascending order of thickness: Plain Paper, Coated Paper,
Heavyweight Coated Paper, Super Heavyweight Plus Matte Paper.
6. Try to increase the margins by relocating the image to the center of the page using your software
application.
Ink marks on the back of the paper
Clean the platen with a soft cloth. Clean each rib separately without touching the foam between the ribs.
Black horizontal lines on yellow background
This problem may be caused by storing the printer in a cold environment.
Go to the front panel and tap , then Clean printheads.
Black ink comes o when you touch the print
This problem may be caused by printing with matte black ink on glossy paper. The printer will not use matte
black ink if it knows that the paper will not retain it. To be sure of avoiding matte black ink, you can select any
paper type from the Photo Paper category.
ENWW Black horizontal lines on yellow background 145