HP DesignJet T1700 Printer Series - User Guide
Table Of Contents
- Introduction
- Welcome to your printer
- Printer models
- Safety precautions
- Main components
- Turn the printer on and off
- Front panel
- HP Utility
- HP Print Preview
- Embedded Web Server
- Demo prints
- Configure your printer
- Connect the printer to your network
- Install your printer under Windows
- Uninstall the printer software under Windows
- Install your printer under Mac OS X
- Uninstall the printer software under Mac OS X
- Set up printer services
- Control access to the printer
- Require account ID
- Drivers
- Set Windows driver preferences
- Change the graphic language setting
- Mobile printing
- Accessibility
- Other sources of information
- Paper handling
- General advice
- Load a roll onto the spindle
- Load a roll into the printer
- Unload a roll
- Load a single sheet
- Unload a single sheet
- Sensitive-paper mode (T1700dr only)
- View information about the paper
- Paper presets
- Printing paper info
- Move the paper
- Maintain paper
- Change the drying time
- Turn the automatic cutter on and off
- Feed and cut the paper
- Working with two rolls (T1700dr only)
- Networking
- Printing
- Introduction
- Print from a USB flash drive
- Print from a computer using a printer driver
- Advanced print settings
- Select print quality
- Select paper size
- Select margin options
- Print on loaded paper
- Rescale a print
- Change the treatment of overlapping lines
- Preview a print
- Print a draft
- High-quality printing
- Print in gray shades
- Print with crop lines
- Use paper economically
- Nest jobs to save roll paper
- Use ink economically
- Protect a paper type
- Unattended printing/overnight printing
- Mobile printing
- Job queue management
- Color management
- Practical printing examples
- Retrieving printer usage information
- Handling ink cartridges and printheads
- Maintaining the printer
- Accessories
- Troubleshooting paper issues
- Paper cannot be loaded successfully
- Paper type is not in the driver
- Printer printed on the wrong paper type
- Automatic cut not available
- On hold for paper
- Which criteria are used to decide on which roll a job will be printed?
- When is a job put on hold for paper?
- If I load a new roll of paper, will jobs that were on hold for paper be automatically printed?
- I don’t like jobs being put on hold for paper. Can I prevent it?
- My job is exactly as wide as the roll of paper that is loaded on the printer, but is put on hold for ...
- Roll paper will not advance
- Paper has jammed
- A strip stays on the output tray and generates jams
- Printer displays out of paper when paper is available
- Prints do not fall neatly into the basket
- Sheet stays in the printer when the print has been completed
- Paper is cut when the print has been completed
- Cutter does not cut well
- Roll is loose on the spindle
- Recalibrate the paper advance
- Troubleshooting print-quality issues
- General advice
- Horizontal lines across the image (banding)
- Whole image is blurry or grainy
- Paper is not flat
- Print is scuffed or scratched
- Ink marks on the paper
- Black horizontal lines on yellow background
- Black ink comes off when you touch the print
- Edges of objects are stepped or not sharp
- Edges of objects are darker than expected
- Horizontal lines at the end of a cut sheet print
- Vertical lines of different colors
- White spots on the print
- Colors are inaccurate
- Colors are fading
- Image is incomplete (clipped at the bottom)
- Image is clipped
- Some objects are missing from the printed image
- Lines are too thick, too thin or missing
- Lines appear stepped or jagged
- Lines print double or in the wrong colors
- Lines are discontinuous
- Lines are blurred
- Line lengths are inaccurate
- Image Diagnostics Print
- If you still have a problem
- Troubleshooting ink cartridge and printhead issues
- Troubleshooting general printer issues
- Front-panel error messages
- HP Customer Care
- Printer specifications
- Glossary
- Index
Cannot insert an ink cartridge
1. Check that you have the correct type of cartridge (model number).
2. Check that the colored label on the cartridge is the same color as the label on the slot.
3. Check that the cartridge is correctly oriented, with the letter or letters marking the cartridge label right-side
up and readable.
CAUTION: Never clean inside the ink cartridge slots.
Ink cartridge status messages
These are the possible ink cartridge status messages:
● OK: The cartridge is working normally, with no known problems.
● Missing: There is no cartridge present, or it is not correctly connected to the printer.
● Low: The ink level is low.
● Very low: The ink level is very low.
● Empty: The cartridge is empty.
● Reseat: You are recommended to remove the cartridge and then reinsert it.
● Replace: You are recommended to replace the cartridge with a new cartridge.
● Expired: It is past the cartridge's expiration date.
● Non-HP: The cartridge contains ink not made by HP.
● Wrong: The cartridge family or model is wrong, or it has been inserted wrongly.
● Altered: The cartridge has been altered (relled).
Cannot insert a printhead
1. Check that you have the correct type of printhead (model number).
2. Check that you have removed the two orange protective caps from the printhead.
3. Check that the printhead is correctly oriented (compare with the others).
4. Check that you have correctly closed and latched the printhead cover, see Insert a printhead on page 115.
Front panel recommends reseating or replacing a printhead
1. From the front panel, turn the power o then on.
2. Check the front-panel display message, if it shows the ready message, the printer is ready to print. If the
problem remains continue with the next step.
3. Remove the printhead, see Remove a printhead on page 113.
156 Chapter 16 Troubleshooting ink cartridge and printhead issues ENWW