HP EliteBook 8540p Notebook PC HP EliteBook 8540w Mobile Workstation Maintenance and Service Guide
© Copyright 2010, 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 9 Display .................................................................................................................................................. 9 Top components .........
Cables and connectors ..................................................................................... 41 Drive handling ................................................................................................... 41 Grounding guidelines ......................................................................................................... 42 Electrostatic discharge damage ........................................................................ 42 Packaging and transporting guidelines ........
Navigating and selecting in Computer Setup ................................................................... 105 Restoring factory settings in Computer Setup ................................................................. 106 Computer Setup menus ................................................................................................................... 107 File menu .........................................................................................................................
Audio-in (microphone) ...................................................................................................................... 134 External monitor ............................................................................................................................... 135 RJ-11 (modem) ................................................................................................................................ 136 RJ-45 (network) .......................................................
1 Product description Category Description HP EliteBook 8540p Notebook PC Product Name HP EliteBook 8540p Notebook PC √ HP EliteBook 8540w Mobile Workstation Processors HP EliteBook 8540w Mobile Workstation √ Intel® Core™i7 processors, Quad Core 840QM, 1.86-GHz (Turbo up to 3.06) processor 8-MB L3 cache, 8 threads √ √ 820QM, 1.73-GHz (Turbo up to 3.06) processor 8-MB L3 cache, 8 threads √ √ 740QM, 1.73-GHz (Turbo up to 2.80) processor 6-MB L3 cache, 8 threads √ √ 720QM, 1.
Category Panel Memory 2 Chapter 1 Product description Description HP EliteBook 8540p Notebook PC HP EliteBook 8540w Mobile Workstation NVIDIA N10P-GLM4 1GB GDDR5 - NVIDIA Quadro FX 1800M √ ATI FirePro M5800 √ All display assemblies include 3 wireless local area network (WLAN) antennas and 2 wireless wide area network (WWAN) antennas √ √ 39.6-cm (15.6-in) HD √ √ 39.6-cm (15.6-in) HD with webcam √ √ 39.6-cm (15.6-in) HD+ √ √ 39.6-cm (15.6-in) HD+ with webcam √ √ 39.6-cm (15.
Category Description HP EliteBook 8540p Notebook PC HP EliteBook 8540w Mobile Workstation Hard drives Supports 9.5-mm, 6.35-cm (2.50-in) SATA hard drives √ √ Customer-accessible √ √ Supports the following drives: √ √ √ √ HP Mobile Data Protection System 3D √ √ RAID 0/1 Support √ √ Fixed (removal of 1 screw required) √ √ Customer-accessible √ √ Serial ATA √ √ 12.
Category Description HP EliteBook 8540p Notebook PC HP EliteBook 8540w Mobile Workstation Webcam Integrated 2-megapixel webcam with macro lens √ √ Modem 56K V.
Category Description HP EliteBook 8540p Notebook PC HP EliteBook 8540w Mobile Workstation Ports Audio-in (stereo microphone) √ √ Audio-out (stereo headphone) √ √ DisplayPort √ √ RJ-11 (modem) √ √ RJ-45 (Ethernet, includes link and activity lights) √ √ USB 3.0 (2) √ √ USB 2.
Category Security Operating system Description HP EliteBook 8540p Notebook PC HP EliteBook 8540w Mobile Workstation HP Fast Charge Technology √ √ Integrated fingerprint reader √ √ Integrated smart card reader √ √ Security cable slot √ √ Trusted platform module (TPM) V.1.
Category Description HP EliteBook 8540p Notebook PC HP EliteBook 8540w Mobile Workstation Windows 7 Home Premium 64 with Microsoft Office Personal √ √ Windows 7 Home Premium 64 with Microsoft Office Professional √ √ Windows 7 Professional 64 with Microsoft Office Ready √ √ Windows 7 Professional 64 with Microsoft Office Personal with Powerpoint √ √ Windows 7 Professional 64 with Microsoft Office Personal √ √ Windows 7 Professional with XPP images with Microsoft Office Ready √ √ Windows
Category Description HP EliteBook 8540p Notebook PC HP EliteBook 8540w Mobile Workstation Windows Vista Home Basic √ √ Windows XP Professional √ √ DRDVD XP Pro √ √ DRDVD Windows 7 √ √ DRDVD Windows 7 with WinDVD √ √ DRDVD Windows Vista √ √ Office Ready restore DVD √ √ Web-only support: Windows XP Professional 64 Windows Vista 32/64 Enterprise √ √ √ √ √ AC adapter √ √ Battery (system) √ √ Hard drive √ √ Keyboard √ √ Memory module √ √ Optical drive √ √ Mini-PCI
2 External component identification Display Component Description (1) Internal display switch Turns off the display if the display is closed while the power is on. (2) Internal microphones (2) Record sound. (3) Webcam light On: The webcam is in use. (4) Webcam Records audio and video and captures still photographs. (5) Keyboard light Illuminates the keyboard in low-light conditions when pressed.
Top components Pointing devices Component Description (1) Pointing stick* Moves the pointer and selects or activates items on the screen. (2) Center pointing stick button* Functions like the center button on an external mouse. (3) Right pointing stick button* Functions like the right button on an external mouse. (4) TouchPad scroll zone Scrolls up or down. (5) Right TouchPad button* Functions like the right button on an external mouse.
Lights NOTE: Lights indicated by callouts 5 – 7 and 10 – 13 are always lit when the computer is powered on. The light does not imply the function is active. NOTE: If you press the lights indicated by callouts 5, 6, 11, 12, and 13, the light blinks for a few seconds and turns back on. Component Description (1) ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off.
Component Description (4) ● Blinking turquoise: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. ● On: The computer is on. ● Off: The computer is off or in the Sleep or Hibernation state. (5) Drive light QuickLook light (6) HP QuickWeb light ● On: The computer is on. (7) TouchPad light ● Blue: TouchPad is on. ● Amber: TouchPad is off. (8) Caps lock light On: Caps lock is on. (9) Num lock light On: Num lock is on.
Buttons, switches, and fingerprint reader Component Description (1) ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
14 Component Description (3) ● When the computer is off, press the button to open HP QuickWeb. ● When the computer is on, press the button to open the default Web browser. QuickWeb button (4) Wireless button Turns the wireless feature on or off, but does not establish a wireless connection. (5) TouchPad button Enables/disables the TouchPad. (6) Volume mute button Mutes and restores speaker sound. (7) Volume down button Decreases computer volume.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.
Front components Component Description (1) ● An integrated wireless device, such as a WLAN device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Amber: A battery is charging. ● Turquoise: A battery is close to full charge capacity.
Component Description (7) Display release button Opens the computer. (8) Business card slot Holds a business card in position so that the webcam can capture an image. Left-side components Component Description (1) USB ports (3) Connect optional USB devices. (2) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Rear components The vent enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Power connector Connects an AC adapter.
Bottom components Component Description (1) SIM slot Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. (2) Battery bay Holds the battery. (3) Docking connector Connects an optional docking device. (4) Vents (6) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
Wireless antennas (select models only) The antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Component Description (1) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide area networks (WWANs). (2) WLAN antennas (3)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). *The antennas are not visible from the outside of the computer.
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1). This is the product name affixed to the front of the computer. ● Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product. ● Part number/Product number (p/n) (3). This number provides specific information about the product's hardware components.
Computer major components Item Description Spare part number (1) Display assembly (includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables) For use in model 8540p: ● 22 39.6-cm (15.
Item Description Spare part number ● 39.6-cm (15.6-in) LED, HD, AntiGlare for use in computers with a webcam 595737-001 ● 39.6-cm (15.6-in) LED, FHD for use in computers without a webcam 595738-001 ● 39.6-cm (15.6-in) LED, FHD for use in computers with a webcam 600755-001 ● 39.6-cm (15.6-in) LED, HD+ WVA for use in computers without a webcam 595739-001 ● 39.6-cm (15.6-in) LED, HD+ for use in computers with a webcam 595740-001 For use in model 8540w: (2) (3) ● 39.6-cm (15.
Item (4) Description Spare part number For use in Norway 595790-091 For use in Portugal 595790-131 For use in Russia 595790-251 For use in Saudi Arabia 595790-171 For use in Slovenia 595790-BA1 For use in South Korea 595790-AD1 For use in Spain 595790-071 For use in Sweden 595790-B71 For use in Switzerland 595790-BG1 For use in Taiwan 595790-AB1 For use in Thailand 595790-281 For use in Turkey 595790-141 For use in the United Kingdom 595790-031 For use in the United States 595
Item Description Spare part number Intel Core i5 processors, Dual Core (8) 580M, 2.66-GHz (Turbo up to 3.33) processor 3-MB L3 cache, 4 threads 625825-001 560M, 2.66-GHz (Turbo up to 3.20) processor 3-MB L3 cache, 4 threads 625824-001 540M, 2.53-GHz (Turbo up to 3.06) processor 3-MB L3 cache, 4 threads 594188-001 520M, 2.40-GHz (Turbo up to 2.93) processor 3-MB L3 cache, 4 threads 594187-001 Modem module 628824-001 NOTE: The modem module spare part kit does not include a modem module cable.
Item (10) (11) (12) 26 Description Spare part number Broadcom 4322 AGN 802.
Item (18) (19) (20) (21) Description Spare part number 73-Wh battery 493976-001 68-Wh battery 592078-001 Base enclosure (includes rubber feet) For use with HP EliteBook 8540w computer models without an RJ-11 cap 595772-001 For use with HP EliteBook 8540p computer models with an RJ-11 cap 595773-001 For use with HP EliteBook 8540p computer models without an RJ-11 cap 595774-001 Hard drive (includes hard drive bracket and screws) 640-GB, 7200-rpm 621046-001 500-GB, 7200-rpm 634919-001 500
Display components Item Description (1) Display bezel Spare part number For use with computer models with a webcam 595747-001 For use with computer models without a webcam 595748-001 For use with computer models with DreamColor displays 595749-001 (2) Webcam module 583219-001 (3) Display hinges (includes left and right hinges) For use with computer models that do not use DreamColor displays 595742-001 For use with computer models that use DreamColor displays 595743-001 (4) Ambient light
Plastics Kit Item Description Spare part number Plastics Kit: 595784-001 (1) Bluetooth module cover (2) ExpressCard slot protective insert (3) WWAN cover (4) Memory module compartment cover (includes 2 captive screws, secured by C-clips) (5) Hard drive cover (includes 4 captive screws, secured by C-clips) LCD hinge covers (left and right; not illustrated) Optical drive panel (not illustrated) Plastics Kit 29
Cable Kit Item 30 Description Spare part number Cable Kit: 595787-001 (1) RJ-11 connector cable (2) TouchPad cable (3) Power connector cable (4) Bluetooth module cable Chapter 3 Illustrated parts catalog
Mass storage devices Item Description (1) Optical drive (3) Spare part number DVD±RW and CD-RW SuperMulti DL Combo Drive with LightScribe 595759-001 Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 595760-001 DVD-ROM Drive 595758-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 595761-001 Hard drive (includes bracket and screws) 640-GB, 7200-rpm 621046-001 500-GB, 7200-rpm 634919-001 500-GB, 7200-rpm (for use in the upgrade bay) 595762-001 320-GB, 7200-rpm, Self-encrypting drive (SED) 62697
Miscellaneous parts Description Spare part number AC adapters 90-W AC adapter 463955-001 613153-001 90-W AC adapter for use in India 535593-001 613160-001 120-W AC adapter 463953-001 613154-001 150-W AC adapter 463954-001 613156-001 Battery latch kit (includes latch, knob, and spring) 595750-001 Power cords: 32 For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Brazil 490371-201 For use in Denmark 490371-081 For use in Europe, the Middle East, and Africa 490371
Description Spare part number Rubber Kit (includes rubber screw covers) 595785-001 Screw Kit 595786-001 ● Phillips PM2.0×5.0 captive screw ● Black Phillips PM2.5×12.0 captive screw ● Silver Phillips PM2.5×12.0 captive screw ● Phillips PM2.0×7.0 captive screw ● Phillips PM2.0×4.0 screw ● Phillips PM3.0×3.0 screw ● Phillips PM2.5×5.0 screw ● Phillips PM2.5×3.0 screw ● Phillips PM2.0×3.0 screw ● Black Phillips PM2.5×6.0 screw ● Black Phillips PM2.0×5.0 screw ● HM2.5×6.
34 Spare part number Description 490371-291 Power cord for use in Japan 490371-AA1 Power cord for use in the People's Republic of China 490371-AB1 Power cord for use in Taiwan 490371-AD1 Power cord for use in South Korea 490371-AR1 Power cord for use in South Africa 490371-BB1 Power cord for use in Israel 490371-D01 Power cord for use in Argentina 490371-D61 Power cord for use in India 493976-001 8-cell, 2.55-Ah (73-Wh) Li-ion battery 518434-001 Broadcom 4322 AGN 802.
Spare part number Description 572510-001 Intel Wi-Fi Link 6100, 802.11a/b/g WLAN module for use in Russia and Ukraine 572511-001 Intel Wi-Fi Link 6300, 802.
36 Spare part number Description 595746-001 Display enclosure for use in HP Elite 8540w models that use DreamColor displays (includes antennas, microphone, and microphone mylar) 595747-001 Display bezel for use with computer models with a webcam 595748-001 Display bezel for use with computer models without a webcam 595749-001 Display bezel for use with computer models with DreamColor 595750-001 Battery latch kit (includes latch, knob, and spring) 595753-001 250-GB, 7200-rpm hard drive (include
Spare part number Description 595781-001 Ambient light sensor board (includes cable) 595782-001 USB/VGA board (includes cable) 595783-001 ExpressCard/audio assembly 595784-001 Plastics Kit (see Plastics Kit on page 29 for more Plastics Kit spare part information) 595785-001 Rubber Kit (includes rubber screw covers) 595786-001 Screw Kit 595787-001 Cable Kit (see Cable Kit on page 30 for more Cable Kit spare part information) 595788-001 Speaker assembly 595790-001 Keyboard with pointing sti
38 Spare part number Description 595790-B71 Keyboard with pointing stick for use in Sweden (includes keyboard and pointing stick cables) 595790-BA1 Keyboard with pointing stick for use in Slovenia (includes keyboard and pointing stick cables) 595790-BB1 Keyboard with pointing stick for use in Israel (includes keyboard and pointing stick cables) 595790-BG1 Keyboard with pointing stick for use in Switzerland (includes keyboard and pointing stick cables) 595790-DD1 Keyboard with pointing stick for
Spare part number Description 621046-001 640-GB, 7200-rpm hard drive (includes hard drive bracket and screws) 623181-001 LCD raw display panel, 39.6-cm (15.6-in) LED, HD SVA, anti-glare 624643-001 LCD raw display panel, 39.6-cm (15.6-in) LED, HD+ WVA, anti-glare 625824-001 Intel Core i5 560M Dual Core processor, 2.66-GHz (Turbo up to 3.20), 3-MB L3 cache, 4 threads 625825-001 Intel Core i5 580M Dual Core processor, 2.66-GHz (Turbo up to 3.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. ● Product name (1).
Computer feet The computer feet are adhesive-backed rubber pads. There are 6 rubber feet that attach to the base enclosure in the locations illustrated below.
Battery Description Spare part number 8-cell, 73-Wh Li-ion battery 493976-001 8-cell, 68-Wh Li-ion battery 592078-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
SIM NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number DVD±RW and CD-RW SuperMulti DL Combo Drive with LightScribe 595759-001 Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive 595760-001 DVD-ROM Drive 595758-001 Blu-ray ROM DVD±RW SuperMulti DL Drive 595761-001 Before removing the optical drive, follow these steps: 1. Shut down the computer.
6. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. 7. Remove the optical drive bracket (2). Reverse this procedure to install an optical drive. Upgrade bay Description Spare part number 500-GB, 7200-rpm hard drive 595762-001 Before removing a drive from the upgrade bay, follow these steps: 1. Shut down the computer.
5. Remove the optical drive (5) from the computer. 6. Remove the assembly from the base enclosure. Reverse this procedure to install the hard drive into the upgrade bay.
Ambient light sensor NOTE: If it has been determined that the ambient light sensor is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the ambient light sensor. For information on replacing the display assembly and the display hinges, see Display assembly on page 82.
6. Release the display bezel bottom edge (3) from the display assembly. 7. Remove the Phillips PM2.0×4.0 screw (1) that secures the ambient light sensor to the display enclosure. 8. Release the sensor (2) from the display enclosure as far as the display panel cable and backlight cable allow. 9. Disconnect the backlight cable (3), the display panel cable (4), and the keyboard light cable (5) from the ambient light sensor. 10. Remove the ambient light sensor.
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket and screws.
3. Lift the right side of the hard drive cover, swing it to the left (2), and remove the cover. The hard drive cover is included in the Plastics Kit, spare part number 595784-001 4. Loosen the Phillips PM2.5×12.0 captive screw (1) that secures the hard drive to the computer. 5. Grasp the Mylar tab on the hard drive and slide the hard drive to the right (2) to disconnect it from the system board.
6. Remove the hard drive (3) from the hard drive bay. 7. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×5.0 hard drive bracket screws (1) from each side of the hard drive. 8. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 595787-001. See Cable Kit on page 30 for more Cable Kit spare part number information. Description Spare part number Bluetooth module 537921-001 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer.
Reverse this procedure to install the Bluetooth module. RTC battery Description Spare part number RTC battery 581075-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Disconnect the RTC battery cable (1) from the system board. 5. Gently pull the battery away from the double-sided tape that secures it to the system board and remove it from the computer (2). Reverse this procedure to install the RTC battery.
Expansion memory modules NOTE: Expansion memory is installed in a compartment on the bottom of the computer. Computers that use the system board with spare part number 595764-001 or 630293-001 have two memory slots. Computers that use the system board with spare part number 595765-001 or 630294-001 have four memory slots.
3. Lift the right side of the cover (2), swing it up and to the left, and remove the cover. The memory module compartment cover is included in the Plastics Kit, spare part number 595784-001. 4. Spread the retaining tabs (1) on each side of the expansion memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) 5. Remove the expansion memory module (2) by pulling the module away from the slot at an angle.
WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. NOTE: Ericsson modules are only available in EMEA on certain computers. Description Spare part number HP un2420 Broadband Module (WWAN) 531993-001 HP hs2320 HSPA Mobile Broadband Module 574248-001 HSPA F3607 WWAN minicard module 574249-001 Before removing the WWAN module, follow these steps: 1. Shut down the computer.
2. Lift the right side of the cover (2), swing it up and to the left, and remove the cover. The WWAN cover is included in the Plastics Kit, spare part number 595784-001. 3. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module. NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The blue WWAN antenna cable is connected to the WWAN module “Aux” terminal. There are two different WWAN modules available, and each module has the antenna connectors reversed.
5. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion. Figure 4-1 Ericsson module antenna locations Figure 4-2 Qualcomm module antenna locations Reverse this procedure to install the WWAN module.
Keyboard For use in: Spare part number For use in: Spare part number Keyboards with pointing stick (includes pointing stick cable): Belgium 595790-A41 Latin America 595790-161 Brazil 595790-201 The Netherlands and Europe 595790-B31 Bulgaria 595790-261 Norway 595790-091 Czech Republic and Slovakia 595790-A81 Portugal 595790-131 Denmark 595790-081 Russia 595790-251 France 595790-051 Saudi Arabia 595790-171 French Canada 595790-121 Slovenia 595790-BA1 Germany 595790-041 Spain
66 2. Loosen the three Phillips PM2.5×12.0 captive screws that secure the keyboard to the computer. 3. Turn the computer right-side up, with the front toward you. 4. Open the computer as far as possible. 5. Slide the four keyboard retention tabs (1) toward you. The tabs are located between the esc and f1 keys, between the f4 and f5 keys, between the f8 and f9 keys, and between the f12 and scroll keys. 6.
8. Release the ZIF connector to which the pointing stick cable (2) is attached, and then disconnect the pointing stick cable from the system board. 9. Remove the keyboard. Reverse this procedure to install the keyboard.
Primary memory module NOTE: Primary memory is installed under the keyboard. Computers that use the system board with spare part number 595764-001 or 630293-001 have two memory slots. Computers that use the system board with spare part number 595765-001 or 630294-001 have four memory slots. On these computers, in both the expansion memory slots (on the bottom of the computer) and the primary memory slots (under the keyboard), slot 2 cannot be populated if slot 1 is not populated.
2. Remove the primary memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a primary memory module. WLAN module CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Intel Wi-Fi Link 6300, 802.
Description Spare part number Intel Wi-Fi Link 6200, 802.
Remove the WLAN module: 1. Turn the computer right-side up, with the front toward you. 2. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. If the computer is equipped with an 802.11a/b/g/n WLAN module, the yellow WLAN antenna cable is connected to the middle terminal on the WLAN module. 3.
Switch cover Description Spare part number Switch cover for use in model 8540p (includes LED board and cable) 595770-001 Switch cover for use in model 8540w (includes LED board and cable) 595771-001 Before removing the switch cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
7. Remove the switch cover from the computer (3). Reverse this procedure to install the switch cover.
Fan Description Spare part number Fan 595769-001 Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4.
6. Lift the fan from the base enclosure (5). Reverse this procedure to install the fan. NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
Heat sink All heat sink spare part kits include replacement thermal material. Description Spare part number Heat sink for use in computers with NVIDIA Quadro FX 1800 graphics (includes fan) 595766-001 Heat sink for use in computers with NVIDIA Quadro FX 880 or NVIDIA NVS 5100 graphics (does not include fan) 595767-001 Heat sink for use in computers with ATI FirePro M5800 graphics (includes fan) 595768-001 Before removing the heat sink, follow these steps: 1. Shut down the computer.
2. In the order indicated, loosen the eight Torx T8M2.0x8.0 captive screws (1) - (8) that secure the heat sink to the base enclosure. 3. Lift the right side of the heat sink (1) to disengage it from the graphics card. 4. Remove the heat sink (2) from the computer. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink (1) - (3) each time the heat sink is removed. Thermal material is included with all heat sink and processor spare part kits.
Reverse this procedure to install the heat sink. Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core i7 processors, Quad Core 840QM, 1.86-GHz (Turbo up to 3.06) processor 8-MB L3 cache, 8 threads 612260-001 820QM, 1.73-GHz (Turbo up to 3.06) processor 8-MB L3 cache, 8 threads 583053-001 740QM, 1.73-GHz (Turbo up to 2.80) processor 6-MB L3 cache, 8 threads 612259-001 720QM, 1.60-GHz (Turbo up to 2.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 47). 5. Remove the following components: a. Keyboard (see Keyboard on page 65) b. Switch cover (see Switch cover on page 72) c. Fan (see Fan on page 74) d. Heat sink (see Heat sink on page 76) Remove the processor: 1. Position the computer right-side up, with the front toward you. 2.
Graphics card NOTE: All graphics card spare part kits include replacement thermal material. Description Spare part number NVIDIA NVS 5100 graphics card 595820-001 NVIDIA Quadro FX 880 graphics card 595821-001 NVIDIA Quadro FX 1800 graphics card 595822-001 ATI FirePro M5800 graphics card 595823-001 Before removing the graphics card, follow these steps: 1. Shut down the computer.
3. Remove the graphics card (2) by sliding it away from the graphics card slot at an angle. NOTE: The graphics card is designed with a notch (3) to prevent incorrect insertion. Reverse this procedure to install the graphics card.
Display assembly All display assemblies include 3 WLAN antenna transceivers and cables, and 2 WWAN antenna transceivers and cables. Description Spare part number For use in model 8540p: 39.6-cm (15.6-in) LED, HD, AntiGlare for use in computers without a webcam 595736-001 39.6-cm (15.6-in) LED, HD, AntiGlare for use in computers with a webcam 595737-001 39.6-cm (15.6-in) LED, FHD for use in computers without a webcam 595738-001 39.6-cm (15.
Remove the display assembly: 1. Position the computer right-side up, with the front toward you. 2. Disconnect the display panel cable (1) from the system board. 3. Remove the display panel cable from the clips built into the top cover (2) 4. Disconnect the microphone cable from the pass-thru cable (3). 5. Remove the WWAN antenna cables from the channel to the bottom of the base enclosure.(4). 6.
8. Remove the following: (1) Two rubber screw covers (2) Four Torx T8M2.5×7.0 screws, two on the bottom, two on back (3) Two Phillips PM2.5×3.0 screws in the battery bay 9. Remove the three Torx T8M2.5×7.0 screws (1) that secure the display assembly to the computer. 10. Lift the display assembly (2) straight up and remove it. CAUTION: When installing the display assembly, be sure that the 4 wireless antenna cables routed out of the display right hinge are routed and arranged properly.
11. If it is necessary to replace the display bezel or display hinges, remove the following: (1) Four rubber screw covers on the display bezel top edge (2) Two rubber screw covers on the display bezel bottom edge (3) Four Phillips PM2.5×5.0 screws on the display bezel top edge (4) Two Phillips PM2.5×5.0 screws on the display bezel bottom edge NOTE: See Ambient light sensor on page 52 for display inverter replacement instructions. 12.
14. If it is necessary to replace the webcam module from the display enclosure, gently pull the webcam module away from the double-sided tape on the display enclosure (1), disconnect the webcam cable from the module (2), and then remove the webcam. The webcam module is available using spare part number 583219-001. 15. If it is necessary to replace the display panel, remove the four Phillips PM2.5×5.0 screws (1) that secure the display panel to the display enclosure. 16.
19. If it is necessary to remove the display panel cable, remove the tape that secures the connector to the display panel (1), slide up and back the vertical bracket (2) that secures the cable to the display, and then lift the cable away from the display panel (3). The display panel cable is in the Display Panel Cable Kit, spare part number 595741-001 for HD displays and 615116-001 for DreamColor displays. 20. If it is necessary to replace the display hinges, remove the four Phillips PM2.5×3.
Top cover All top covers include TouchPad button and bracket.
5. Remove the two Phillips PM2.0x3.0 screws (4) from the hard drive bay. 6. Turn the computer right-side up, with the rear toward you. 7. Remove the two Torx T8M2.5×6.0 screws (1) from the top of the top cover. 8. Close the computer and turn the rear toward you. 9. Remove the two HM2.5×6.0 screw locks (2) that secure the top cover to the computer.
10. Disconnect the following cables from the system board: ● (1) Black VGA cable ● (2) Gray VGA cable ● (3) Fingerprint reader cable ● (4) TouchPad cable ● (5) Card reader cable 11. Lift the rear edge of the top cover (1), and then swing it up and forward slightly. 12. Lift the top cover up (2) to allow access to the audio pass-thru cable located on the bottom of the top cover.
13. Disconnect the audio pass-thru cable from the system board. Reverse this procedure to install the top cover.
Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 595787-001. See Cable Kit on page 30 for more Cable Kit spare part number information. Description Spare part number Modem module 628824-001 Before removing the modem module, follow these steps: 1. Shut down the computer.
4. Disconnect the modem module cable (3) from the modem module. Reverse this procedure to install the modem module. ExpressCard/audio assembly Description Spare part number ExpressCard/audio assembly 595783-001 Before removing the ExpressCard/audio assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
g. Fan (see Fan on page 74) h. Heat sink (see Heat sink on page 76) i. Modem module (see Modem module on page 92) Remove the ExpressCard/audio assembly: 1. Position the computer right-side up, with the front toward you. 2. Disconnect the speaker cable from the assembly (1). 3. Remove the two Torx T8M2.5×8.0 screws (2) that secure the assembly to the base enclosure. 4. Lift the right side of the assembly (3) until the audio connectors disengage from the openings in the base enclosure. 5.
Speaker assembly Description Spare part number Speaker assembly 595788-001 Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
96 2. Unplug the Bluetooth cable (1) from the system board, and then remove the cable from the routing channel atop the right speaker (2). 3. Remove the four Phillips PM2.5×5.0 screws (1) that secure the speaker assembly to the base enclosure. 4. Remove the speaker assembly (2) from the base enclosure.
Reverse this procedure to install the speaker assembly. System board NOTE: All system board spare part kits include replacement thermal material and VGA support bracket. NOTE: Models that support quad-core processors have four memory slots. Models that support dual-core processors have two memory slots.
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● SIM (see SIM on page 48) ● Memory module (see Expansion memory modules on page 60) ● WLAN module (see WLAN module on page 69) ● WWAN module (see WWAN module on page 62) ● Processor (see Processor on page 78) ● Graphics card (see Graphics card on page 80) Remove the system board: 98 1.
4. Disconnect the VGA board cable from the bottom of the system board. 5. Remove the system board from the chassis. Reverse the preceding procedure to install the system board. RJ-11 connector cable NOTE: The RJ-11 connector cable is included in the Cable Kit, spare part number 595787-001. Before removing the RJ-11 connector cable, follow these steps: 1. Shut down the computer.
h. Heat sink (see Heat sink on page 76) i. Modem module (see Modem module on page 92) j. System board (see System board on page 97) Remove the RJ-11 connector cable: 1. Position the computer right-side up, with the front toward you. 2. Remove the RJ-11 connector (1) from the clip built into the base enclosure. 3. Remove the RJ-11 connector cable from the clips and routing channel (2) built into the base enclosure. 4. Remove the RJ-11 connector cable from the base enclosure.
USB/VGA board Description Spare part number USB/VGA board (includes cable) 595782-001 Before removing the USB/VGA board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Lift the USB/VGA board out of the chassis (2) Reverse this procedure to install the USB/VGA board.
Power connector cable NOTE: The power connector cable is included in the Cable Kit, spare part number 595787-001. Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the power connector cable from the enclosure. Reverse this procedure to install the power connector cable.
5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS Setup. 3. Select the File, Security, Diagnostics, or System Configuration menu. To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Administrator Tools Setup BIOS Administrator Password Set up a BIOS administrator password. User Management (requires a BIOS administrator password) Create New BIOS User Account ● Select from a list of BIOS users. ● Select from a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria.
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Set the Multiboot Express Boot Popup delay (in seconds). ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (disabled by default).
Select To do this NOTE: model. 110 Chapter 5 Computer Setup Availability of these options varies by computer ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable Preboot Authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb: Write Protect (disabled by default).
Select To do this Built-In Device Options ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the embedded Bluetooth device radio (enabled by default). ● Enable/disable the Network Interface Controller (NIC) (enabled by default). ● Enable/disable LAN/WLAN switching (disabled by default). ● Set the wake on LAN state.
Select To do this Port Options NOTE: All port options are enabled by default. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. AMT Options ● Enable/disable the 1394 port. ● Enable/disable the ExpressCard slot. ● Enable/disable the Smart Card slot.
6 Specifications Computer specifications Metric U.S. Length 25.2 cm 9.9 in Width 37.4 cm 14.7 in Height (front to rear) 3.2 to 3.7 cm 1.28 to 1.45 in Weight (equipped with 39.6-cm (15.6-in) HD+ display, NV Graphics, DVD drive, 1-GB DIMM, 160-GB hard drive, WLAN module, 8-cell battery) 2.89 kg 6.37 lbs Dimensions Input power Operating voltage 19.0 V dc @ 4.74 A – 90 W Operating current 4.
Metric Nonoperating U.S. 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 39.6-cm (15.6-in) HD display specifications Metric U.S. Height 21.0 cm 8.25 in Width 35.9 cm 14.15 in Diagonal 39.6 cm 15.
39.6-cm (15.6-in) HD+ display specifications Metric U.S. Height 20.9 cm 8.25 in Width 35.9 cm 14.15 in Diagonal 39.6 cm 15.6 in Surface treatment Anti-glare Contrast ratio 300:1 (typical) Refresh rate 60 Hz Brightness 200 nits (typical) Dimensions Pixel resolution Pitch 0.2151 mm Format 1600 × 900 Configuration RGB stripe Backlight LED PPI 118 ppi Viewing angle 30/30/20/10 (Left/Right/Down/Up) (minimum) or 45/45/35/25 (Left/Right/Down/Up) (typical) 39.6-cm (15.
39.6-cm (15.6-in) FHD display specifications Metric U.S. Height 20.9 cm 8.25 in Width 35.9 cm 14.15 in Diagonal 39.6 cm 15.6 in Surface treatment Anti-glare Contrast ratio 300:1 (typical) Refresh rate 60 Hz Brightness 220 nits (typical) Dimensions Pixel resolution Pitch 0.179 × 0.
Hard drive specifications 640-GB* 500-GB* 320-GB* 250-GB* Height 9.5 mm 9.5 mm 9.5 mm 9.
DVD±RW and CD-RW SuperMulti DL Combo Drive specifications Applicable disc Center hole diameter Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVDR, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVDRW, DVD-RAM 1.5 cm (0.59 in) Disc diameter Standard disc 12 cm (4.72 in) Mini disc 8 cm (3.
Blu-ray Disc ROM with SuperMulti DVD±R/RW DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, HDROM (Single Layer), HD-ROM (Dual Layer), HD DVD-R, HD DVD-R for Dual Layer, HD DVD-RW CD-R and CD-RW DVD+R, DVD+R(9), DVD+RW, DVD-R, DVD-R(9),DVD-RW, DVD-RAM Access
Blu-ray Disc ROM Combo Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (PhotoCD, CD-EXTRA, Portfolio, CD-R, CDRW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW.
DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc 12 cm (4.72 in) Mini disc 8 cm (3.15 in) Disc thickness 1.2 mm (0.047 in) Track pitch 0.
Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer, as well as provides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 and Windows Vista include the User Account Control feature to improve the security of your computer.
7 Backup and recovery Windows 7 To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
Note the following when backing up: ● Store personal files in the Documents library, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. To create a screen shot: 1. Display the screen you want to save. 2.
Performing a recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. ● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. Using f11 CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.
6. Select Repair your computer. 7. Follow the on-screen instructions.
Windows Vista To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
● When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer. NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required. ● When backing up to discs, number each disc before inserting it into the optical drive of the computer.
To recover your information using Startup Repair, follow these steps: CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery. 1. If possible, back up all personal files. 2.
follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer. CAUTION: Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed.
Windows XP To protect your information, use the Windows Backup utility (select models only) to back up files and folders or create recovery points. In case of system failure, you can use the backup files to restore your computer.
NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Select Start > All Programs > Accessories > System Tools > Backup. 2. Follow the on-screen instructions. Performing a recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools (select models only): You can use the Windows Backup utility to recover information you have previously backed up.
8 Connector pin assignments Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 134 Chapter 8 Connector pin assignments
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 135
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 136 Chapter 8 Connector pin assignments
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground Universal Serial Bus 137
9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
10 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this chapter can result in damage to display components.
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside-down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove the backlight frame from the display panel.
18. Remove the backlight from the backlight frame. 19. Disconnect the display panel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index Symbols/Numerics 1394 port, identifying 17 A AC adapter, spare part numbers 32, 33, 38 ambient light sensor identifying 9 removal 52 spare part number 37, 52 AMT options 112 AMT Setup Prompt (Ctrl-P) 112 Firmware Progress Event Support 112 Firmware Verbosity 112 Initiate Intel CIRA 112 Terminal Emulation Mode 112 Unconfigure AMT on next boot 112 USB Key Provisioning Support 112 antennas 20 disconnecting 63, 71 WLAN 20 WWAN 20 Anti Theft 108 applications key, Windows 15 audio, product description 3
right-side 18 top 10 computer feet locations 46 spare part number 46 Computer Setup File menu 107 navigating and selecting 105 restoring factory settings 106 Security menu 108 System Configuration menu 109 computer specifications 113 connector, power 18 connectors, service considerations 41 creating a backup 123 D device configurations 109 discs Driver Recovery 133 Operating System 133 disk sanitizer 108 diskette drive precautions 41 product description 3 display assembly removal 82 spare part numbers 22, 3
audio-out (headphone) 17 RJ-11 (modem) 18 RJ-45 (network) 18 K keyboard product description 5 removal 65 spare part numbers 23, 37, 65 keyboard light, identifying 9 keypad keys, identifying 15 keys esc 15 fn 15 function 15 keypad 15 Windows applications 15 Windows logo 15 L language, changing in Computer Setup 109 latch, battery release 19 legacy support, USB 105, 109 lights battery 16 caps lock 12 drive 16 keyboard 9 local area network (LAN) 16 mute 12 num lock 12 power 11, 16 QuickLook 12 QuickWeb 12 Touc
removal 78 spare part numbers 24, 78 product description audio 3 chipset 1 diskette drive 3 display panel 2 docking support 5 Ethernet 4 external media cards 4 graphics 1 hard drives 3 keyboard 5 memory module 2 microphone 3 modem module 4 operating system 6 optical drives 3 pointing devices 5 ports 5 power requirements 5 processors 1 product name 1 security 6 serviceability 8 webcam 4 wireless 4 product name 1 Q QuickLook button, identifying 13 QuickLook light, identifying 12 QuickWeb button, identifying 1
spare part number 24, 88 spare part numbers 36 TouchPad buttons, identifying 10, 14 TouchPad cable, illustrated 30 TouchPad light, identifying 12 TouchPad scroll zone, identifying 10 TouchPad, identifying 10 TPM Embedded Security 108 transporting guidelines 43 TXT (Intel Trusted Execution Technology) 110 U Unified Extensible Firmware Interface (UEFI) mode 109 Universal Serial Bus (USB) port, pin assignments 137 upgrade bay identifying 18 removal 50 spare part number 50 USB legacy support 105, 109 USB ports,
