HP ProBook 6455b Notebook PC HP ProBook 6555b Notebook PC HP ProBook 6450b Notebook PC HP ProBook 6550b Notebook PC Maintenance and Service Guide
© Copyright 2011, 2012 Hewlett-Packard Development Company, L.P. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification .............................................................................................................. 13 Identifying the hardware ..................................................................................................................... 13 Top components .....................
Cables and connectors ..................................................................................... 68 Drive handling ................................................................................................... 68 Grounding guidelines ......................................................................................................... 69 Electrostatic discharge damage ........................................................................ 69 Packaging and transporting guidelines ........
Starting Computer Setup ................................................................................................. 143 Using Computer Setup .................................................................................................... 143 Navigating and selecting in Computer Setup .................................................. 143 Restoring factory settings in Computer Setup ................................................. 144 Computer Setup menus ..........................................
Recovering ....................................................................................................................... 174 Backup and recovery in Windows Vista ........................................................................................... 175 Overview .......................................................................................................................... 175 Backing up your information ................................................................................
1 Product description Category Description HP ProBook 6555b Notebook PC Product Name HP ProBook 6555b Notebook PC √ HP ProBook 6455b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6450b Notebook PC √ HP ProBook 6550b Notebook PC √ HP ProBook 6450b Notebook PC Processor HP ProBook 6550b Notebook PC √ AMD Phenom II Quad Core Mobile N970 2.2-GHz processor (35W, 2MB L2 cache) √ √ AMD Phenom II Quad Core Mobile N950 2.
Category Chipset Graphics 2 Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC AMD Turion II Dual Core Mobile P520 2.3-GHz processor (25W, 2MB L2 cache) √ √ AMD Athlon II Dual Core P340 2.2GHz processor (25W, 1-MB L2 cache) √ √ AMD Athlon II Dual Core P320 2.1GHz processor (25W, 1-MB L2 cache) √ √ Intel Core i7-740QM (1.73 GHz (Turbo up to 2.93), 6 MB L3 cache, 8 threads, 45W) √ √ Intel Core i7-720QM (1.
Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC ATI Mobility Radeon™ HD 540v UMA graphics Panels HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC √ √ Supports dual-display ports through docking station √ √ √ √ Supports HP Privacy Filter √ √ √ √ Supports 16×9 aspect ratio display panels √ √ √ √ 15.6-in, HD, LED, AntiGlare (AG) (1366×768) √ √ 15.6” HD+ LED WVA AG (1600x900) √ √ 15.6” HD LED AG (1366x768) WWAN √ √ 15.
Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC 14.0” HD LED BV with webcam (1366x768) WWAN √ 14.
Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Supports 80-GB solid-state drive √ √ √ √ Single screw removal √ √ √ √ Customer-accessible √ √ √ √ Supports 12.
Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Wireless Integrated wireless local-area network (WLAN) options via MiniCard: √ √ √ √ 2 WLAN antennas built into the display assembly √ √ √ √ Broadcom 4322 802.11 a/b/g 2 x 2 Half MiniCard √ √ √ √ Intel 1000 802.11b/g/n 1 x 2 Half MiniCard Halogen-Free HMC √ √ Intel 6200 802.
Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Media Card Reader supporting the following optional digital card formats: √ √ √ √ ● Memory Stick ● Memory Stick Pro ● Memory Stick Duo (adapter required) ● Memory Stick Duo Pro (adapter required) ● MultiMediaCard ● MultiMediaCard HS ● Secure Digital (SD) Memory Card ● Secure Digital (SD) High Capacity Memory Card ● Secure Digital (SD) HS Memory
Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Keyboard/ pointing device Full-sized keyboard with spillresistant design and drains √ √ √ √ Supports dual-point (pointing stick and TouchPad) and TouchPad-only configurations Power requirements √ √ Supports dual-point (pointing stick and TouchPad) and TouchPad-only configurations with numeric keypad √ Supports 2-way scroll with legend √ √ √ √ Taps en
Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Optional active integrated Smart Card Reader √ √ √ √ Full volume encryption √ √ √ √ Preboot authentication (password and smart card) √ √ √ √ Supports no Fingerprint option √ √ √ √ Supports no fingerprint reader 14.0" Keyboard Deck √ Supports no fingerprint reader 15.
Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Preinstalled with Microsoft Office: √ √ √ √ √ √ √ √ ● Windows 7 Home Basic 32 ● Windows 7 Home Premium 64 ● Windows 7 Home Premium 32 ● Windows 7 Pro 64 ● Windows 7 Pro 32 ● Windows Vista Home Basic 32 ● Windows vista Home Basic 32 with PowerPoint Certificate of Authenticity (COA) ● Windows Vista Business 32 ● Windows 7 Professional (includi
Category Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Restore Media (OSDVD): √ √ √ √ √ √ √ √ √ √ √ √ Office restore media: Microsoft Office ready restore DVD √ √ √ √ Certified: √ √ √ √ √ √ √ √ ● Windows 7 Home Basic 32 ● Windows 7 Home Premium 64 ● Windows 7 Home Premium 32 ● Windows 7 Pro 64 ● Windows 7 Pro 32 ● Windows Vista Business 32 ● Windows Vista Home Basic 32 ● Windows
Category 12 Description HP ProBook 6555b Notebook PC HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC AC adapter √ √ √ √ Battery (system) √ √ √ √ Hard drive √ √ √ √ Memory module √ √ √ √ Optical drive √ √ √ √ SIM √ √ √ √ WLAN module √ √ √ √ WPAN module √ √ √ √ WWAN module √ √ √ √ Chapter 1 Product description
2 External component identification Identifying the hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: For Windows 7 and Windows Vista: 1. Select Start > Computer > System Properties. 2. In the left pane, click Device Manager. You can also add hardware or modify computer configurations using Device Manager.
Top components Display components NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description (1) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). (2) Internal microphones (1 or 2, varying by computer model)† Record sound. NOTE: If there is a microphone icon next to each microphone opening, your computer has internal microphones.
Keys NOTE: Refer to the illustration that most closely matches your computer. Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer.
16 Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
Pointing devices Item Component Description (1) Pointing stick (select models only)* Moves the pointer and selects or activates items on the screen. (2) Left pointing stick button (select models only)* Functions like the left button on an external mouse. (3) TouchPad Moves the pointer and selects or activates items on the screen. (4) Left TouchPad button* Functions like the left button on an external mouse.
Buttons and fingerprint reader NOTE: Refer to the illustration that most closely matches your computer. Item Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP), press the button briefly to exit Sleep or Standby.
Item Component Description (2) QuickLook button ● When the computer is off, press the button to open HP QuickLook. ● When the computer is on, press the button to open Software Setup. NOTE: If Software Setup is not available, the default Web browser opens. (3) QuickWeb button ● When the computer is off, press the button to open HP QuickWeb. ● When the computer is on, press the button to open the default Web browser.
Item Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP), press the button briefly to exit Sleep or Standby. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Lights NOTE: Refer to the illustration that most closely matches your computer. Item Component Description (1) Wireless lights (2)* ● Blue: An integrated wireless device, such as a WLAN device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP). ● Off: The computer is off or in Hibernation.
Item Component Description (5) QuickLook light ● On: The computer is on. ● Off: The computer is off or in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP) or Hibernation. (6) QuickWeb light On: The Web browser is in use. (7) Caps lock light On: Caps lock is on. (8) Num lock light On: Num lock is on or the embedded numeric keypad is enabled. (9) Volume mute light ● Turquoise: Speaker sound is on. ● Amber: Speaker sound is off.
Item Component Description (2) Power lights (2)† ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP). ● Off: The computer is off or in Hibernation. ● Amber: A battery is charging. ● Turquoise: A battery is close to full charge capacity. ● Blinking amber: A battery that is the only available power source has reached a low battery level.
Front components Item Component Description (1) Wireless light ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows 7 and Windows Vista) or Standby (Windows XP). ● Off: The computer is off or in Hibernation. ● Amber: A battery is charging.
Right-side components NOTE: Refer to the illustration that most closely matches your computer.
Item Component Description (1) Media Card Reader Supports the following optional digital card formats: ● Memory Stick ● Memory Stick Pro ● Memory Stick Duo (adapter required) ● Memory Stick Duo Pro (adapter required) ● MultiMediaCard ● MultiMediaCard Plus ● Secure Digital (SD) Memory Card ● Secure Digital (SD) High Capacity Memory Card ● micro Secure Digital (SD) Memory Card (adapter required) ● xD-Picture Card (2) Upgrade bay Supports an optical drive or a hard drive.
Left-side components NOTE: Refer to the illustration that most closely matches your computer. Item Component Description (1) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) DisplayPort Connects an optional digital display device such as a high-performance monitor or projector.
Item Component Description (2) DisplayPort Connects an optional digital display device such as a high-performance monitor or projector. (3) USB ports (3) Connect optional USB devices. (4) Smart Card Reader (select models only) Supports optional smart cards and Java™ Cards. (5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
Rear components NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) RJ-11 (modem) jack Connects a modem cable. (3) RJ-45 (network) jack Connects a network cable.
Bottom components Item Component Description (1) Battery bay Holds the battery. (2) SIM slot Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. (3) Battery release latch Releases the battery from the battery bay. (4) Docking connector Connects an optional docking device. (5) Accessory battery connector Connects an optional accessory battery. (6) Vents (6) Enable airflow to cool internal components.
Item Component Description (9) HP Mobile Broadband Module compartment Contains an HP Mobile Broadband Module (select models only). NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag: NOTE: The computer battery must be removed to access the service tag. (1) Product name: This is the product name affixed to the front of the device. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
Service tag 33
Computer major components Item Description (1) Display assembly (includes 3 WLAN antenna transceivers and cables, microphones, nameplate, and logo): For use only on HP Compaq 6555b and 6550b Notebook PC models: 34 Chapter 3 Illustrated parts catalog Spare part number
Item Description Spare part number 15.6-in HD LED AG (1366×768) 613361-001 15.6-in HD+ LED WVA AG (1600×900) 613366-001 15.6-in HD LED AG (1366×768) with WWAN capability (includes 2 WWAN antenna cables) 613369-001 15.6-in HD+ LED WVA AG (1600×900) with WWAN capability (includes 2 WWAN antenna cables) 613367-001 15.6-in HD LED AG with webcam (1366×768) 613362-001 15.6-in HD+ LED WVA AG with webcam (1600×900) 613368-001 15.
Item Description Spare part number For use in Belgium 613385-A41 For use in Bulgaria 613385-261 For use in the Czech Republic and Slovakia 613385-211 For use in Denmark 613385-081 For use in Europe 613385-A81 For use in France 613385-051 For use in French Canada 613385-121 For use in Germany 613385-041 For use in Greece 613385-DJ1 For use in Hungary 613385-211 For use in Iceland 613385-DD1 For use in Israel 613385-BB1 For use in Italy 613385-061 For use in Japan 613385-291 For
Item Description Spare part number For use in Denmark 613386-081 For use in Europe 613386-DW1 For use in France 613386-051 For use in French Canada 613386-121 For use in Germany 613386-041 For use in Greece 613386-DJ1 For use in Hungary 613386-211 For use in Iceland 613386-DD1 For use in Israel 613386-BB1 For use in Italy 613386-061 For use in Japan 613386-291 For use in Korea 613386-AD1 For use in Latin America 613386-161 For use in the Netherlands 613386-B31 For use in Norwa
Item Description Spare part number For use in France 613332-051 For use in French Canada 613332-121 For use in Germany 613332-041 For use in Greece 613332-DJ1 For use in Hungary 613332-211 For use in Iceland 613332-DD1 For use in Israel 613332-BB1 For use in Italy 613332-061 For use in Japan 613332-291 For use in Korea 613332-AD1 For use in Latin America 613332-161 For use in Netherlands 613332-B31 For use in Norway 613332-091 For use in Latin America 613332-161 For use in Por
Item (5) (6) Description Spare part number For use in Germany 613384-041 For use in Greece 613384-DJ1 For use in Hungary 613384-211 For use in Iceland 613384-DD1 For use in Israel 613384-BB1 For use in Italy 613384-061 For use in Japan 613384-291 For use in Korea 613384-AD1 For use in Netherlands 613384-B31 For use in Norway 613384-091 For use in Portugal 613384-131 For use in Russia 613384-251 For use in Saudi Arabia 613384-171 For use in Slovenia 613384-BA1 For use in Spai
Item Description Spare part number For use only on computer models equipped with a 14.0-in display assembly and 2-button TouchPad 613333-001 For use only on computer models equipped with a 14.0-in display assembly and 4-button TouchPad 613334-001 Fingerprint reader board (not illustrated, includes cable): For use only on computer models equipped with a 15.6-in display assembly 613318-001 For use only on computer models equipped with a 14.
Item Description (12) Memory modules (2, 1600-MHz, DDR3, PC3-12800 shared): (13) Spare part number 4096-MB 641369-002 2048-MB 652972-002 1024-MB 598859-002 RTC battery: For use only on HP Compaq 6550b and 6450b computer models 449137-001 (14) Optical drive connector board (for use only on computer models equipped with a 15.6-in display assembly) 613314-001 (15) Serial connector and cable (for use only on computer models equipped with a 15.
Item (17) (18) (19) Description Spare part number For use only on computer models equipped with an Intel HM57 graphics subsystem with discrete memory in the People's Republic of China 613307-001 For use only on computer models equipped with an Intel HM57 graphics subsystem with discrete memory and WWAN capability in the People's Republic of China 613308-001 For use only on computer models equipped with an Intel QM57 graphics subsystem with discrete memory and WWAN capability in the People's Republ
Item Description Spare part number AMD Phenom II Triple Core Mobile N830 2.1-GHz processor (35W, 1.5-MB L2 cache) 594168-001 AMD Phenom II Dual Core Mobile N660 3.0-GHz processor (35W, 2-MB L2 cache) 635494-001 AMD Phenom II Dual Core Mobile N640 2.9-GHz processor (35W, 2-MB L2 cache) 616344-001 AMD Phenom II Dual Core Mobile N620 2.8-GHz processor (35W, 2-MB L2 cache) 594166-001 AMD Turion II Dual Core Mobile N530 2.
Item Description (21) Optical drive (includes bezel and bracket): (22) Spare part number Blu-ray ROM with LightScribe DVD±RW SuperMulti Double-Layer Drive 613358-001 DVD±RW SuperMulti Double-Layer Drive with LightScribe 613360-001 DVD-ROM Drive 613359-001 Upgrade Bay Cradle (not illustrated): 613682-001 Base enclosure (includes 7 rubber feet and battery release latch): For use only on computer models equipped with a 15.
Item Description Spare part number ● 320-GB, 7200-rpm 603783-001 ● 320-GB, 7200-rpm, SED, 7 mm 641674-001 250-GB, 7200-rpm 613353-001 160-GB, 7200-rpm 620893-001 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and 4 screws) For use with standard hard drives 630891-001 For use with 7 mm hard drives 691416-001 Solid-state drive (includes bracket): (26) ● 128-GB, 2.5-in solid-state drive 613356-001 ● 80-GB, 2.
Display assembly components NOTE: Display assembly subcomponents are available only for standard display assemblies. Flush glass display assemblies are available only as hinge-up assemblies. 46 Item Description (1) Display bezel: Spare part number For use only on computer models equipped with a 15.6-in display assembly and a webcam 613322-001 For use only on computer models equipped with a 15.6-in display assembly but not a webcam 613321-001 For use only on computer models equipped with a 14.
Item Description Spare part number For use only on computer models equipped with a 15.6-in display assembly 613328-001 For use only on computer models equipped with a 14.0-in display assembly 613327-001 Display Cable Kit: For use only on computer models equipped with a 15.6-in HD+ display assembly 583956-001 For use only on computer models equipped with a 14.
Cable Kit Item 48 Description Spare part number Cable Kit: 613352-001 (1) Bluetooth module cable (2) Modem module cable (includes RJ-11 connector) Chapter 3 Illustrated parts catalog
Mass storage devices Item Description (1) Hard drive (includes cable adapter, bracket, and 4 isolators): Spare part number 500-GB, 7200-rpm 634919-001 320-GB, 7200-rpm 603783-001 320-GB, 7200-rpm, SED, 7 mm 641674-001 250-GB, 7200-rpm 613353-001 160-GB, 7200-rpm 620893-001 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and 4 screws) (2) (3) For use with standard hard drives 630891-001 For use with 7 mm hard drives 691416-001 Solid-state drive (includes cable ada
Plastics Kit Item Description Spare part number Plastics Kit For use only on computer models equipped with a 15.6-in display assembly 613344-001 For use only on computer models equipped with a 14.
Miscellaneous parts Description Spare part number AC adapter: 90-W PFC HP Smart adapter 609940-001 90-W PFC EM HP Smart adapter 609947-001 65-W PFC RC/V HP Smart adapter 609939-001 65-W PFC RC/V EM HP Smart adapter 609948-001 Power cord: For use in Argentina 490371-D01 For use in Brazil 490371-201 For use in Denmark 490371-081 For use in Europe, the Middle East, and Africa 490371-021 For use in Israel 490371-BB1 For use in Italy 490371-061 For use in South Africa 490371-AR1 For use i
Sequential part number listing Spare part number Description 449137-001 RTC battery for use only on HP Compaq 6550b and 6450b computer models 486295-001 6-cell, 47-WH battery 486296-001 6-cell, 55-WH battery 490371-001 Power cord for use in Canada, Mexico, and the United States 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-031 Power cord for use in Singapore and the United Kingdom 490371-061 Power cord for use in Italy 490371-081 Power cord for use in Denmark
Spare part number Description 582564-002 Broadcom 43224 802.
54 Spare part number Description 595586-001 Intel Core i3-350M (2.26-GHz, 3 MB) for use only on HP Compaq 6550b and 6450b computer models (includes replacement thermal material) 598859-002 1024-MB memory module (1333-MHz, DDR3) 603010-001 Intel Core i7-620M (2.66-GHz (turbo up to 3.33-GHz), 4 MB L3 cache, 4 threads, 35 W) for use only on HP Compaq 6550b and 6450b computer models (includes replacement thermal material) 603011-001 Intel Core i7-720QM (1.60-GHz (turbo up to 2.
Spare part number Description 613302-001 Intel HM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory in the People's Republic of China (includes replacement thermal material) 613303-001 Intel QM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory and WWAN capability in the People's Republic of China (includes replacement thermal material) 613304-001
56 Spare part number Description 613322-001 Display bezel for use only on computer models equipped with a 15.6-in display assembly and a webcam 613323-001 Display enclosure for use only on computer models equipped with a 14.0-in display assembly and two microphones (includes 3 WLAN antenna transceivers and cables, and 2 WWAN antenna transceivers and cables) 613325-001 Display enclosure for use only on computer models equipped with a 15.
Spare part number Description 613332-211 Keyboard for use only on computer models equipped with a 14.0-in display assembly with a pointing stick and TouchPad in Hungary (includes keyboard cable) 613332-251 Keyboard for use only on computer models equipped with a 14.0-in display assembly with a pointing stick and TouchPad in Russia (includes keyboard cable) 613332-261 Keyboard for use only on computer models equipped with a 14.
Spare part number Description 613337-001 Palm rest for use only on computer models equipped with a 14.0-in display assembly but not a fingerprint reader 613338-001 Palm rest for use only on computer models equipped with a 14.0-in display assembly and a fingerprint reader (includes fingerprint reader board and cable) 613339-001 Palm rest for use only on computer models equipped with a 15.
Spare part number Description 613366-001 15.6-in, HD+, LED, WVA, AG display assembly (1600 x 900) for use only on computer models not equipped with a webcam (includes 3 WLAN antenna transceivers and cables, microphones, nameplate, and logo) 613367-001 15.6-in, HD+, LED, WVA, AG display assembly (1600 x 900), WWAN, for use only on computer models not equipped with a webcam (includes 3 WLAN antenna transceivers and cables, microphones, nameplate, and logo) 613368-001 15.
60 Spare part number Description 613382-001 14.0-in, HD+, LED, AG display assembly (1600 x 900) for use only on computer models equipped with a webcam and WWAN (includes 3 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables, microphones, nameplate, and logo) 613383-001 14.
Spare part number Description 613384-A41 Keyboard for use only on computer models equipped with a 14.0-in display assembly and TouchPad in Belgium (includes keyboard cable) 613384-A81 Keyboard for use only on computer models equipped with a 14.0-in display assembly and TouchPad in the Czech Republic and Slovakia (includes keyboard cable) 613384-AB1 Keyboard for use only on computer models equipped with a 14.
62 Spare part number Description 613385-141 Keyboard for use only on computer models equipped with a 15.6-in display assembly with a pointing stick and TouchPad and a numeric keypad in Turkey (includes keyboard cable) 613385-161 Keyboard for use only on computer models equipped with a 15.6-in display assembly with a pointing stick, TouchPad, and a numeric keypad in Latin America (includes keyboard cable) 613385-171 Keyboard for use only on computer models equipped with a 15.
Spare part number Description 613386-041 Keyboard for use only on computer models equipped with a 15.6-in display assembly, TouchPad, and a numeric keypad in Germany (includes keyboard cable) 613386-051 Keyboard for use only on computer models equipped with a 15.6-in display assembly, TouchPad, and a numeric keypad in France (includes keyboard cable) 613386-061 Keyboard for use only on computer models equipped with a 15.
64 Spare part number Description 613386-BA1 Keyboard for use only on computer models equipped with a 15.6-in display assembly, TouchPad, and a numeric keypad in Slovenia (includes keyboard cable) 613386-BB1 Keyboard for use only on computer models equipped with a 15.6-in display assembly, TouchPad, and a numeric keypad in Israel (includes keyboard cable) 613386-BG1 Keyboard for use only on computer models equipped with a 15.
Spare part number Description 616790-001 AMD UMA, WWAN, system board for use only on HP Compaq 6555b and 6455b computer models in the People's Republic of China (includes replacement thermal material) 620893-001 160-GB, 7200-rpm hard drive (includes bracket) 622597-001 Smart Card Reader HF (factory-installed on select models only) 623176-001 14.0-in, HD, AG, LED, SVA, LVDS display panel 624236-001 14.0-in, HD+, AG, LED, WVA, LVDS display panel 624238-001 15.
66 Spare part number Description 663947-001 Speaker for use in 15.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 screwdriver ● Phillips P1 screwdriver ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the device, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the device. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 92 screws, in 11 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 613459-001. There are 7 rubber feet that attach to the base enclosure in the locations shown in the following illustration.
Battery Description Spare part number 9-cell, 93-WH battery 586031-001 8-cell, 59-WH battery 581973-001 6-cell, 55-WH battery 486296-001 6-cell, 51-WH battery (for use only on HP Compaq 6550b and 6450b computer models) 627971-001 6-cell, 51-WH battery (for use only on HP Compaq 6555b and 6455b computer models) 593578-001 6-cell, 47-WH battery (for use only on HP Compaq 6550b and 6450b computer models) 486295-001 Before removing the battery, follow these steps: 1. Shut down the computer.
Insert the battery into the battery bay until it is seated. The battery release latch automatically locks the battery into place. SIM NOTE: The SIM is provided by the end user as a security measure for the WWAN module. The SIM should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled. Before removing the SIM, follow these steps: 1. Shut down the computer.
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part numbers 613352-001. Description Spare part number Bluetooth module 537921-001 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
4. Disconnect the Bluetooth module cable (2) from the Bluetooth module. 5. Remove the Bluetooth module (3). Reverse this procedure to install the Bluetooth module.
Mass storage device NOTE: The mass storage device spare part kit includes a bracket. Description Spare part number Hard drive: 500-GB, 7200-rpm 634919-001 320-GB, 7200-rpm 603783-001 320-GB, 7200-rpm, SED, 7 mm 641674-001 250-GB, 7200-rpm 613353-001 160-GB, 7200-rpm 620893-001 Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and 4 screws) For use with standard hard drives 630891-001 For use with 7 mm hard drives 691416-001 Solid-state drive: 128-GB, 2.
4. Remove the mass storage device cover (3). The mass storage device cover is included in the Plastics Kit, spare part numbers 613343-001 (for use only on computer models equipped with a 14.0-in display assembly) and 613344-001 (for use only on computer models equipped with a 15.6-in display assembly). 5. Loosen the Phillips PM2.5×13.0 captive screw (1) that secures the mass storage device in the mass storage device bay. 6.
8. If it is necessary to replace the mass storage device bracket, follow these steps: a. Remove the four Phillips PM3.0×3.0 screws (1) that secure the mass storage device bracket to the mass storage device. b. Lift the bracket (2) straight up to remove it from the mass storage device. Reverse this procedure to reassemble and install the mass storage device.
Expansion memory module Description Spare part number 4096-MB (1600-MHz, DDR3) 641369-002 2048-MB (1600-MHz, DDR3) 652972-002 1024-MB (1333-MHz, DDR3) 598859-002 Before removing the expansion memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
6. Grasp the edge of the memory module (2), and then pull it out of the memory module slot. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the expansion memory module.
WLAN module Description Spare part number Broadcom 4322 802.11 a/b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States 582564-001 Broadcom 4322 802.
Remove the WLAN module: 1. Position the computer with the front toward you. NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. 2. Loosen the two Phillips PM2.0×6.0 captive screws (1) that secure the wireless module compartment cover to the computer. 3. Lift the rear edge of the cover (2) to detach it from the computer. 4. Remove the wireless module compartment cover (3).
7. Remove the WLAN module (3) by pulling it away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion of the WLAN module into the WLAN module slot. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
WWAN module Description Spare part number HSPA EV-DO WWAN module 531993-001 CAUTION: The WWAN module and the WLAN module are not interchangeable. To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.
4. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion of the WWAN module into the WWAN module slot. NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WWAN module.
Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and bracket. Description Spare part number Blu-ray ROM with LightScribe DVD±RW SuperMulti Double-Layer Drive 613358-001 DVD±RW and CD-RW SuperMulti Double-Layer Drive 613360-001 DVD-ROM Drive 613359-001 Upgrade Bay Cradle: 613682-001 Before removing the optical drive, follow these steps: 1. Shut down the computer.
5. If it is necessary to replace the optical drive bracket, follow these steps: a. Position the optical drive with the rear toward you. b. Remove the three Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. c. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install the optical drive.
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. For use in country or region: Spare part number For use in country or region: Spare part number Keyboard for use only on computer models equipped with a 15.
For use in country or region: Spare part number For use in country or region: Spare part number For use in Japan 613386-291 For use in the United Kingdom 613386-031 For use in Latin America 613386-161 For use in the United States 613386-001 For use only on computer models equipped with a 14.
For use in country or region: Spare part number For use in country or region: Spare part number For use in Japan 613384-291 For use in the United Kingdom 613384-031 For use in Latin America 613384-161 For use in the United States 613384-001 Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
6. Lift the rear edge of the keyboard (2), and then swing it up and forward until it rests upside down on the palm rest. 7. Release the zero insertion force (ZIF) connector to which the pointing stick cable (1) is attached, and then disconnect the pointing stick cable from the system board. 8. Release the ZIF connector to which the keyboard cable (2) is attached, and then disconnect the keyboard cable from the system board. 9. Remove the keyboard. Reverse this procedure to install the keyboard.
Primary memory module Description Spare part number 4096-MB (1600-MHz, DDR3) 641369-002 2048-MB (1600-MHz, DDR3) 652972-002 1024-MB (1333-MHz, DDR3) 598859-002 Before removing the primary memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Grasp the edge of the memory module (2), and then pull it out of the memory module slot. NOTE: Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the primary memory module.
RTC battery Description Spare part number For use only on HP Compaq 6550b and 6450b computer models 449137-001 Before removing the real-time clock (RTC) battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Switch cover NOTE: The switch cover spare part kit includes the capacitive board and cable. Description Spare part number For use only on computer models equipped with a 15.6-in display assembly 613342-001 For use only on computer models equipped with a 14.0-in display assembly 613341-001 Before removing the switch cover, follow these steps: 1. Shut down the computer.
6. Lift the left and right sides of the switch cover (2) until it detaches from the computer. 7. Remove the switch cover. Reverse this procedure to install the switch cover.
Power button board Description Spare part number Power button board (includes cable) 613310-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Palm rest Description Spare part number For use only on computer models equipped with a 15.6-in display assembly and a fingerprint reader (includes fingerprint reader board and cable) 613339-001 For use only on computer models equipped with a 15.6-in display assembly but not a fingerprint reader 613340-001 For use only on computer models equipped with a 14.
6. If the computer is equipped with a fingerprint reader, release the ZIF connector to which the fingerprint reader board cable (1) is attached, and then disconnect the fingerprint reader board cable (2) from the system board. 7. Lift the front edge of the palm rest (3) until it rests at an angle, and then slide the palm rest forward (4) until it detaches from the computer. 8.
Fan Description Spare part number Fan 613349-001 NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side and rear panel of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
3. Remove the fan (3). Reverse this procedure to install the fan.
Heat sink NOTE: The heat sink spare part kit includes replacement thermal material.
3. Release the heat sink (3) by sliding it up and to the right at an angle. 4. Remove the heat sink. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed: ● Thermal paste is used on the processor (1) and the heat sink section (2) that services it. ● Thermal pads are used on the Northbridge chip (3) and the heat sink section (4) that services it.
Reverse this procedure to install the heat sink. Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number For use only on HP Compaq 6555b and 6455b computer models: AMD Phenom II Quad Core Mobile N970 2.2-GHz processor (35W, 2-MB L2 cache) 635496-001 AMD Phenom II Quad Core Mobile N950 2.1-GHz processor (35W, 2-MB L2 cache) 616346-001 AMD Phenom II Quad Core Mobile N930 2.
Description Spare part number Intel P4600 2.0-GHz processor, 2-MB L2 cache, 35W 628941-001 Intel P4500 1.8-GHz processor, 2-MB L2 cache, 35W 611699-001 Before removing the processor, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Reverse this procedure to install the processor. Display assembly NOTE: The display assembly spare part kit includes 3 WLAN antenna transceivers and cables, microphones, nameplate, and logo. Description Spare part number For use only on HP Compaq 6555b, 6550b, and 6455b computer models 15.6” HD LED AG (1366×768) 613361-001 15.6” HD+ LED WVA AG (1600×900) 613366-001 15.6” HD LED AG (1366×768) WWAN 613369-001 15.6” HD+ LED WVA AG (1600×900) WWAN 613367-001 15.
5. Disconnect the antenna cables from the WLAN (see WLAN module on page 83) and WWAN modules (see WWAN module on page 86). 6. Remove the keyboard (see Keyboard on page 90). 7. Remove the switch cover (see Switch cover on page 97). Remove the display assembly: 1. Close the computer. 2. Position the computer with the rear panel toward you. 3. Remove the four slotted Torx T8M2.5×11.0 screws that secure the display assembly to the computer. 4.
8. Disconnect the display panel cable (3) from the system board. 9. Release the wireless antenna cables from the opening in the top cover (1). 10. Remove the wireless antenna cables from the clips (2) and routing channel built into the top cover. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
11. Remove the two slotted Torx T8M2.5×11.0 screws (1) that secure the display assembly to the base enclosure. 12. Lift the display assembly (2) straight up and remove it. 13. If it is necessary to replace the display bezel or any of the display assembly internal components: a. Remove the eight rubber screw covers (1). The rubber screw covers are included in the Rubber Kit, spare part number 613459-001. b. Remove the eight Phillips PM2.5×6.
e. Remove the display bezel (5). The display bezel is available using the following spare part numbers: ● 613322-001—For use only on computer models equipped with a 15.6-in display assembly and a webcam ● 613321-001—For use only on computer models equipped with a 15.6-in display assembly but not a webcam ● 613320-001—For use only on computer models equipped with a 14.0-in display assembly and a webcam ● 613319-001—For use only on computer models equipped with a 14.
14. If it is necessary to replace the webcam module: a. Release the webcam module (1) as far from the display enclosure as the webcam module cable allows. (The webcam module is attached to the display enclosure with double-sided tape.) b. Disconnect the webcam module cable (2) from the webcam module. c. Remove the webcam module (3). The webcam module is available using spare part number 611026-001. 15. If it is necessary to replace the display panel cable or display hinges: a.
d. Disconnect the display panel cable (4) from the display panel. e. Remove the display panel. f. Release the tabs (1) built into the display enclosure shielding that secure the display panel cable to the display enclosure. g. Release the display panel cable from the clips (2) and routing channel built into the bottom edge of the display enclosure. h. Remove the display panel cable (3).
i. Remove the eight Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel. j. Remove the display hinges (2). The display hinges are available in the Display Hinge Kit, spare part numbers 613328-001 (for use only on computer models equipped with a 15.6-in display assembly) and 613327-001 (for use only on computer models equipped with a 14.0in display assembly). NOTE: Substeps k and l apply only to computer models equipped with a 14.0-in display assembly. k.
m. Remove the two Phillips PM2.0×3.0 screws (1) that secure the display hinge covers to the display hinges. n. Remove the display hinge covers (2) by sliding them off of the display hinges. The display hinge covers are available in the Display Hinge Kit, spare part numbers 613328-001 (for use only on computer models equipped with a 15.6-in display assembly) and 613327-001 (for use only on computer models equipped with a 14.0-in display assembly). 16.
● 589231-001–For use only on computer models equipped with a 14.0-in HD display assembly 17. If it is necessary to replace the WWAN antenna transceivers and cables: a. Release the tabs (1) built into the display enclosure shielding that secure the WWAN antenna cables. b. Detach the WWAN antenna transceivers (2) from the display enclosure. (The transceivers are attached to the enclosure with double-sided tape.) c. Remove the WWAN antenna transceivers (3) and cables.
● 615959-001–For use only on computer models equipped with two microphones and a webcam 18. If it is necessary to replace the microphones and cables: a. Release the tabs (1) built into the display enclosure shielding that secure the microphone cables. b. Release the microphone receivers from the clips (2) built into the display enclosure. c. Release the microphone cables from the clips and routing channel (3) built into the bottom edge of the display enclosure. d.
● 615959-001–For use only on computer models equipped with two microphones and a webcam Reverse this procedure to reassemble and install the display assembly.
Top cover NOTE: The top cover spare part kit includes the TouchPad, TouchPad cable, TouchPad button board, and TouchPad button board cable. Description Spare part number Top cover for use only on computer models equipped with a 15.6-in display assembly and 2-button TouchPad 613335-001 Top cover for use only on computer models equipped with a 15.6-in display assembly and 4-button TouchPad 613336-001 Top cover for use only on computer models equipped with a 14.
2. Remove the five slotted Torx T8M2.5×7.0 screws (1) (in the mass storage device bay) and the five Phillips PM2.0×3.0 screws (2) (in the optical drive and battery bays) that secure the top cover to the base enclosure. 3. Turn the computer right-side up, with the front toward you. NOTE: Step 4 applies only to computer models equipped with a 15.6-in display assembly. 4. Remove the nine slotted Torx T8M2.5×7.0 screws (1) and the two slotted Torx T8M2.5×11.
5. Remove the six slotted Torx T8M2.5×7.0 screws (1) and the two slotted Torx T8M2.5×11.0 screws (2) that secure the top cover to the base enclosure. 6. Lift the rear edge (1) of the top cover until it detaches from the base enclosure. 7. Remove the top cover (2) by lifting it straight up. Reverse this procedure to install the top cover.
Smart Card Reader Description Spare part number Smart Card Reader HF 622597-001 Smart Card Reader 534043-001 Before removing the Smart Card Reader, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the Smart Card Reader (4) from the ExpressCard assembly. Reverse this procedure to install the Smart Card reader.
ExpressCard assembly Description Spare part number For use only on computer models equipped with a 15.6-in display assembly 613316-001 For use only on computer models equipped with a 14.0-in display assembly 613315-001 Before removing the ExpressCard assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
3. Remove the ExpressCard assembly (3) by sliding it up and to the right. NOTE: Steps 4 and 5 apply only to computer models equipped with a 14.0-in display assembly. 4. Lift the right side (1) of the ExpressCard assembly to disconnect it from the system board. 5. Remove the ExpressCard assembly (2) by sliding it up and to the right. Reverse this procedure to install the ExpressCard assembly.
Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part numbers 613352-001. Description Spare part number For use in all countries and regions except Australia and New Zealand 628824-001 Before removing the modem module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
3. Disconnect the modem module cable (3) from the modem module. Reverse this procedure to install the modem module.
Speaker assembly NOTE: The speaker assembly spare part kit includes a cable. Description Spare part number For use only on computer models equipped with a 15.6-in display assembly 613348-001 or 663947-001 For use only on computer models equipped with a 14.0-in display assembly 613347-001 or 663946-001 Before removing the speaker assembly, follow these steps: 1. Shut down the computer.
2. Remove the speaker assembly (2). NOTE: Steps 3 through 5 apply only to computer models equipped with a 14.0-in display assembly. 3. Disconnect the speaker cable (1) from the ExpressCard assembly. 4. Remove the slotted Torx T8M2.5×7.0 screw (2) that secures the speaker assembly to the base enclosure. 5. Remove the speaker assembly (3). Reverse this procedure to install the speaker assembly.
Bluetooth module cable NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 613352-001. Before removing the Bluetooth module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Reverse this procedure to install the Bluetooth module cable. Flash media/1394 board NOTE: The flash media/1394 board spare part kit includes a cable. Description Spare part number For use only on computer models equipped with a 15.6-in display assembly 613312-001 For use only on computer models equipped with a 14.0-in display assembly 613311-001 Before removing the flash media/1394 board, follow these steps: 1. Shut down the computer.
4. Remove the flash media/1394 board by sliding it up and to the left (4). Reverse this procedure to install the flash media/1394 board.
System board NOTE: The system board spare part kit includes replacement thermal material.
Description Spare part number For use only on computer models equipped with an Intel QM57 graphics subsystem with UMA memory and WWAN capability in all countries and regions except Russia and the People's Republic of China 613295-001 For use only on computer models equipped with an Intel HM57 graphics subsystem with UMA memory in Russia and the People's Republic of China 613299-001 For use only on computer models equipped with an Intel HM57 graphics subsystem with UMA memory and WWAN capability in Rus
l. Speaker assembly (see Speaker assembly on page 129) m.
2. Remove the three slotted Torx T8M2.5×7.0 screws (1) and (2) that secure the system board to the base enclosure. The front-most screw (2) is present only on computer models equipped with a 15.6-in display assembly. 3. Use the middle of the system board (1) to lift the right side (2) of the system board until it rests at an angle. 4. Remove the system board (3) by sliding it away from the base enclosure at an angle.
5. If it is necessary to replace the optical drive connector board, slide the board off of the system board. The optical drive connector board is available using spare part number 613314-001. The optical drive connector board is used only with computer models equipped with a 15.6-in display assembly. Reverse the procedure to install the system board.
Serial connector and cable Description Spare part number Serial connector and cable for use only on computers equipped with a 15.6-in display assembly 613313-001 Before removing the serial connector and cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the serial connector (3). Reverse this procedure to install the serial connector and cable.
Modem module cable NOTE: The modem module cable is included in the Cable Kit, spare part numbers 613352-001. Before removing the modem module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the modem module cable (3). Reverse this procedure to install the modem module cable.
5 Computer Setup Computer Setup in Windows 7 To view the drives installed on the computer, select Start > Computer. On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, will be assigned the next available drive letter. Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS Setup. 3. Select the File, Security, Diagnostics, or System Configuration menu. To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.
NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. Set System Date and Time Set or change the date and time on the computer.
Diagnostics menu Select To do this System Diagnostics menu ● 146 Chapter 5 Computer Setup F1 System Information—Displays the following information: ◦ Identification information for the computer and the batteries in the system. ◦ Specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. ● F2 Start-up Test—Verifies the system components needed for starting the computer.
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (enabled by default). ● Enable/disable SD Card boot (enabled by default).
Select To do this NOTE: Availability of the options above varies by computer model. Built-In Device Options 148 Chapter 5 Computer Setup ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook 2 (enabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable TXT (Intel® Trusted Execution Technology) (select models only; disabled by default).
Select To do this Port Options (all are enabled by default) NOTE: All port options are enabled by default. ● Enable/disable the Smart Card slot. ● Enable/disable the ExpressCard slot. ● Enable/disable the serial port. ● Enable/disable the parallel port. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. ● AMT Options Enable/disable the 1394 port.
Computer Setup in Windows Vista Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1.
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password. User Management (requires a BIOS administrator password) ● Create a new BIOS user account. ● View a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria. HP SpareKey Enable/disable HP SpareKey (disabled by default).
Diagnostics menu Select To do this System Diagnostics Menu ● 154 Chapter 5 Computer Setup System Information—Displays the following information: ◦ Identification information for the computer and the batteries in the system. ◦ Specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. ● Start-up Test—Verifies the system components needed for starting the computer. ● Run-In Test—Runs a comprehensive check on system memory.
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (enabled by default). ● Enable/disable SD Card boot (enabled by default).
Select To do this NOTE: Availability of the options above varies by computer model. Built-In Device Options Port Options (all are enabled by default) ● Enable/disable HP QuickLook 2 (enabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable Dual Core CPU (enabled by default). ● Enable/Disable Unified Extensible Firmware Interface (UEFI) mode (enabled by default). ● Enable/disable the wireless button state (enabled by default).
Select To do this Set Security Level Change, view, or hide security levels for all BIOS menu items. Restore Security Defaults Restore the default security settings. Computer Setup in Windows XP Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password. User Management (requires a BIOS administrator password) ● Create a new BIOS user account. ● View a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria. HP SpareKey Enable/disable HP SpareKey (disabled by default).
Diagnostics menu Select To do this System Diagnostics Menu ● System Information—Displays the following information: ◦ Identification information for the computer and the batteries in the system. ◦ Specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. ● Start-up Test—Verifies the system components needed for starting the computer. ● Run-In Test—Runs a comprehensive check on system memory.
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (enabled by default). ● Enable/disable SD Card boot (enabled by default).
Select To do this NOTE: Availability of the options above varies by computer model. Built-In Device Options Port Options (all are enabled by default) ● Enable/disable HP QuickLook 2 (enabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable Dual Core CPU (enabled by default). ● Enable/Disable Unified Extensible Firmware Interface (UEFI) mode (enabled by default). ● Enable/disable the wireless button state (enabled by default).
Select To do this Set Security Level Change, view, or hide security levels for all BIOS menu items. Restore Security Defaults Restore the default security settings.
6 Specifications Computer specifications 39.6-cm (15.6-in) models 35.6-cm (14.0-in) models Depth 24.8 cm (9.76 in) 23.6 cm (9.29 in) Width 37.1 cm (14.61 in) 33.9 cm (13.35 in) Height (front to rear) 3.5 to 3.9 cm (1.38 to 1.54 in) 3.4 to 3.9 cm (1.34 to 1.54 in) Dimensions Weight ● With WXGA display assembly, no optical drive, 320-GB, 7200-rpm hard drive, 2.55-AH battery, 1024-MB memory, no modem module, no Bluetooth module, no WWAN module, no webcam, and no fingerprint reader < 2.51 kg (5.
39.6-cm (15.6-in) models 35.6-cm (14.0-in) models Operating -15 m to 3,048 m (-50 ft to 10,000 ft) Nonoperating -15 m to 12,192 m (-50 ft to 40,000 ft) NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 39.6-cm (15.6-in) display specifications Dimensions Height 19.5 cm (7.68 in) Width 34.1 cm (13.43 in) Diagonal 39.6 cm (15.59 in) Number of colors Up to 16.
35.6-cm (14.0-in) display specifications Dimensions Height 17.6 cm (6.93 in) Width 31.1 cm (12.24 in) Diagonal 35.7 cm (14.06 in) Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.279 × 0.279 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight LED Character display 80 × 25 Total power consumption 4.0 W Viewing angle ±40° horizontal, +120/-40° vertical (typical) 35.6-cm (14.
Hard drive specifications 500-GB* 320-GB* 250-GB* 160-GB* Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security ATA security Single track 1.0 ms 1.5 ms 2.0 ms 2.0 ms Average 14.0 ms 12.0 ms 12.0 ms 12.0 ms Maximum 22.0 ms 22.0 ms 22.0 ms 22.
Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications Applicable disc Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT Write DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM Random access time BD < 230 ms DVD < 180 ms Cache buffer 4.
DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD +RW, DVD-RAM Write CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM Random access time DVD < 230 ms CD < 175 ms Cache buffer 2 MB Data transfer rate 24X CD-ROM 3,600 K
DVD ROM Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD +RW, DVD-RAM Write CD-R and CD-RW Random access time DVD < 130 ms CD < 110 ms Cache buffer 2 MB Data transfer rate CD-R (24X) 3600 KB/s (150 KB/s at 1X CD rate) CD-RW (24X) 3600 KB/s (150 KB/s at 1X CD r
7 Backup and recovery Windows 7 backup and recovery To protect your information, use Windows® Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
Note the following when backing up: ● Store personal files in the Documents library, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. To create a screen shot: 1. Display the screen you want to save. 2.
Recovering In case of system failure or instability, the computer provides the following tools to recover your files. ● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. ● f11 recovery tools: You can use f11 recovery tools to recover your original hard drive image.
Backup and recovery in Windows Vista Overview To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
The screen image is added to the document. 4. ● Save the document. When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer. NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required.
NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. To recover your information using Startup Repair, follow these steps: CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive.
Using a Windows Vista operating system DVD (purchased separately) If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system. Make sure that your most recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
Backup and recovery in Windows XP Overview To protect your information, use the Windows® Backup utility (select models only) to back up files and folders or create recovery points. In case of system failure, you can use the backup files to restore your computer.
NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Click Start > All Programs > Accessories > System Tools > Backup. 2. Follow the on-screen instructions.
Linux backup and recovery Use the instructions in this section if SUSE Linux SLED 11 is installed on your computer. To protect your information, back up your files and folders. Then if the system fails, you can restore your important files from copies. You can also use the options listed in this section to restore the operating system and programs that were installed at the factory. CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive.
8 Connector pin assignments 1394 Pin Signal 1 Power 2 Ground 3 TPB- 4 TPB+ 5 TPA- 6 TPA+ Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 182 Chapter 8 Connector pin assignments
Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Audio-out (headphone) 183
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused 184 Chapter 8 Connector pin assignments
Serial (select models only) Pin Signal 1 1 Data carrier detect 2 Received data 3 Transmitted data 4 Data terminal ready 5 Signal ground 6 Data set ready 7 Request to send 8 Clear to send 9 Ring indicator Universal Serial Bus Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground Serial (select models only) 185
9 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
10 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this chapter can result in damage to display components.
Perform the following steps: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame.
19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index Symbols/Numerics 1394 connector pinout 182 A AC adapter, spare part numbers 51 AMT options 149 AMT setup prompt (CTRL-P) 149 firmware progress event support 149 firmware verbosity 149 terminal emulation mode 149 TYPE-131 in SMBIOS 149 unconfigure AMT on next boot 149 USB key provisioning support 149 audio, product description 5 audio-in jack connector pinout 182 audio-out jack connector pinout 183 B backing up 172 Windows Vista 175 Windows XP 179 Backup and Restore 172, 173 Backup and Restore Center
restoring factory settings 144, 151, 158 Security menu 153, 160 System Configuration menu 147, 155, 162 using 150, 157 computer specifications 165 connector pinout 1394 182 audio-in jack 182 audio-out jack 183 external monitor port 183 headphone 183 microphone 182 monitor port 183 network jack 184 RJ-45 jack 184 Universal Serial Bus (USB) port 185 connectors, service considerations 68 D device configurations 147, 155, 162 Diagnostics menu 146, 154, 161 discs Driver Recovery 180 Operating System 180 Disk San
Windows applications 15, 16 Windows logo 15, 16 L LAN Power Save 147 language, changing in Computer Setup 147, 155, 162 legacy support, USB 143, 147, 150, 155, 157, 162 lights power 21, 23 wireless 21, 22 M mass storage device removal 78 spare part numbers 44, 49, 78 mass storage devices product description 4 memory module product description 4 removal 81, 94 spare part numbers 41, 81, 94 microphone product description 5 microphone jack connector pinout 182 model name 1 modem jack, pin assignments 184 modem
spare part number 96 spare part numbers 41 run-in test 146, 154, 161 S SATA (Serial Advanced Technology Attachment) devices 147, 155, 162 AHCI (Advanced Host Controller Interface) 147, 155, 162 IDE (Integrated Drive Electronics) 147, 155, 162 Screw Kit, spare part number 51 Secondary Battery Fast Charge 148 Security menu 153, 160 allow reset of HP ProtectTools security keys 153, 160 always prompt for HP SpareKey enrollment 153, 160 Automatic DriveLock 153, 160 change password 153, 160 Disk Sanitizer 153, 16