HP Color LaserJet Managed MFP E77800 Series, HP LaserJet Managed MFP E72500 Series - Warranty and Legal Guide
Long life consumable and maintenance kit limited warranty
statement
This HP product is warranted to be free from defects in materials and workmanship until the earlier of a) the
printer providing a low-life indicator on the control panel, or b) within the warranty period of the printer
purchase. Replacement Preventative Maintenance kits or LLCs products carry a 90 day parts only limited
warranty.
This warranty does not apply to products that (a) have been refurbished, remanufactured or tampered with in
any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published
environmental
specications for the printer product or (c) exhibit wear from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written description of the
problem) or contact HP customer support. At HP’s option, HP will either replace products that prove to be
defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR
CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED. HP SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF THE PRODUCT TO YOU.
HP policy on non-HP supplies
HP cannot recommend the use of non-HP toner cartridges, either new or remanufactured.
NOTE: For HP printer products, the use of a non-HP toner cartridge or a relled toner cartridge does not aect
either the warranty to the customer or any HP support contract with the customer. However, if product failure or
damage is attributable to the use of a non-HP toner cartridge or relled toner cartridge, HP will charge its
standard time and materials charges to service the product for the particular failure or damage.
HP anticounterfeit Web site
Go to www.hp.com/go/anticounterfeit when you install an HP cartridge and the control-panel message indicates
the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.
Your cartridge might not be a genuine HP cartridge if you notice the following:
● The supplies status page indicates that a non-HP supply is installed.
● You are experiencing a high number of problems with the cartridge.
● The cartridge does not look like it usually does (for example, the packaging diers from HP packaging).
ENWW Long life consumable and maintenance kit limited warranty statement 13