HP LaserJet Enterprise, HP LaserJet Managed, HP PageWide Enterprise, HP PageWide Managed - Configuration Guide using the Embedded Web Server (EWS)
Table 1-8 HP Embedded Web Server Troubleshooting tab
Menu Description
General Troubleshooting Use the following options as appropriate:
● Reports and Tests area: Select and print several types of reports and tests. Some
reports can be viewed in the EWS by clicking the View button.
● Fax Tools area: Congure settings for fax troubleshooting. (MFP and Digital Sender
products with HP analog fax accessory only)
● OXPd Troubleshooting area: Enable or disable the Allow a Non-Secure Connection for
Web Services option
● Auto Recovery area: Enable or disable the Enable Auto Recovery option, which allows
the printer to auto recover from errors that might require the power to be turned o
and on (for example, a 49 error).
Online Help Link to HP cloud-based online help to assist in troubleshooting printing issues.
Diagnostic Data
NOTE: This item is available only if an
administrator password is set from the
Security tab.
Export printer information to a le that can be useful for HP technical support to use for
detailed problem analysis.
Calibration/Cleaning
(Color LaserJet printers only)
Enable the automatic cleaning feature, create and print the cleaning page, and select an
option to calibrate the printer immediately.
Reset Factory Settings Restore printer settings to factory defaults.
Firmware Upgrade Download and install printer rmware upgrade les.
Security tab
Refer to the table for settings in the Security tab.
Table
1-9 HP Embedded Web Server Security tab
Menu Description
General Security Settings for general security, including the following:
● Congure an administrator password to restrict access to certain features on the
printer.
● Set a custom device Service Access Code.
● Set PJL password for processing PJL commands.
● Set le system access and rmware upgrade security.
● Enable or disable the Host USB port on the control panel or the USB connectivity port
on the formatter for printing directly from a computer.
● View the status of all security settings.
Account Policy Enable administrator account settings.
Access Control Congure access to printer functions for specic individuals or groups, and select the
method individuals use to sign in to the printer.
ENWW HP Embedded Web Server features 9