HP LaserJet Enterprise, HP LaserJet Managed, HP PageWide Enterprise, HP PageWide Managed - Configuration Guide using the Embedded Web Server (EWS)
7. Select the policy option Upgrade Printer rmware, select the trigger option Devices added to group, select
the policy action Update to latest version or Update to qualied version, and then click Close.
8. Click Next and click Save Policies.
About rmware downgrades
If you attempt to downgrade the rmware from a remote location to a version older than FutureSmart Version 4,
the downgrade will fail and you will receive a 99.02.32 control panel error and a 33.05.09 event log.
This is due to a new security feature that requires someone to be present at the printer in order to perform a
rmware downgrade and prevents HP SureStart printers from being downgraded remotely. For more
information about this feature, go to Embedded Security features.
HP recommends using the latest rmware available but if a downgrade from HP FutureSmart 4 to HP
FutureSmart 3 is absolutely necessary, then use the Preboot menu and avoid any errors.
NOTE: If you downgrade the printer rmware, all solutions, stored jobs, and current settings will be lost. The
machine will be reset back to factory settings.
Applicable printers
This rmware update information applies to the following printer models:
● HP LaserJet Enterprise
● HP LaserJet Managed
● HP Ocejet Enterprise
● HP PageWide Enterprise
● HP PageWide Managed
For an older small business HP LaserJet printer, use the WJA method or go to HP Laserjet - Update the rmware.
For an HP LaserJet Pro printer, use the WJA method or go to HP Laserjet Pro - Update the rmware.
300 Chapter 7 Manage printers ENWW