HP LaserJet Managed MFP E72525, E72530, E72535, HP Color LaserJet Managed MFP E78323, E78325, E78330 - User Guide
Table Of Contents
- Printer overview
- Paper trays
- Supplies, accessories, and parts
- Copy
- Scan
- Set up Scan to Email
- Set up Scan to Network Folder
- Set up Scan to SharePoint®
- Set up Scan to USB Drive
- Scan to email
- Scan to job storage
- Scan to network folder
- Scan to SharePoint
- Scan to USB drive
- Use HP JetAdvantage business solutions
- Additional scan tasks
- Fax
- Manage the printer
- Solve problems
- Customer support
- Control panel help system
- Reset factory settings
- A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS
- Printer does not pick up paper or misfeeds
- Clear paper jams
- Introduction
- Paper jam locations
- Auto-navigation for clearing paper jams
- Experiencing frequent or recurring paper jams?
- Clear paper jams in the document feeder (31.13.yz)
- Clear paper jams in Tray 1 (13.A1)
- Clear paper jams in Tray 2 and Tray 3 (13.A2, 13.A3)
- Clear paper jams in the output bin (13.E1)
- Clear paper jams in the fuser area (13.B9, 13.B2, 13.FF)
- Resolve print-quality problems
- Introduction
- Troubleshoot print quality
- Solve wired network problems
- Solve wireless network problems
- Solve fax problems
- Checklist for solving fax problems
- General fax problems
- The fax failed to send
- No fax address book button displays
- Not able to locate the Fax settings in HP Web Jetadmin
- The header is appended to the top of the page when the overlay option is enabled
- A mix of names and numbers is in the recipients box
- A one-page fax prints as two pages
- A document stops in the document feeder in the middle of faxing
- The volume for sounds coming from the fax accessory is too high or too low
- USB flash drive is not responding
- Service and support
- HP limited warranty statement
- HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement
- Long life consumable and maintenance kit limited warranty statement
- HP policy on non-HP supplies
- HP anticounterfeit Web site
- Data stored on the toner cartridge
- End User License Agreement
- Customer self-repair warranty service
- Customer support
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Paper
- Material restrictions
- Battery information
- Disposal of waste equipment by users (EU, UK, and India)
- Electronic hardware recycling
- Brazil hardware recycling information
- Chemical substances
- Product Power Data per European Union Commission Regulation 1275/2008 and the UK Relevant Statutory Requirements
- SEPA Ecolabel User Information (China)
- The regulation of the implementation on China energy label for printer, fax, and copier
- Restriction on Hazardous Substances statement (India)
- WEEE (Turkey)
- Substances Table (China)
- Material Safety Data Sheet (MSDS)
- EPEAT
- Substances Table (Taiwan)
- For more information
- Regulatory information
- Regulatory statements
- Regulatory model identification numbers
- European Union & United Kingdom Regulatory Notice
- FCC regulations
- Canada - Industry Canada ICES-003 Compliance Statement
- VCCI statement (Japan)
- EMC statement (Korea)
- EMC statement (China)
- Power cord instructions
- Power cord statement (Japan)
- Laser safety
- Laser statement for Finland
- Nordic Statements (Denmark, Finland, Norway, Sweden)
- GS statement (Germany)
- Eurasian Conformity (Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia)
- EMI statement (Taiwan)
- Product stability
- Regulatory statements
- Index
Table 9-12 Analog-fax accessory troubleshooting (continued)
Status conditions Possible solutions
analog-fax feature is disabled. Only one fax feature, either LAN
fax or analog fax, can be enabled at a time.
NOTE: If LAN fax is enabled, the Scan to Fax feature is
unavailable on the printer control panel.
Non-Operational / Enabled/Disabled
1
The printer has detected a rmware failure. Upgrade the
rmware.
Damaged / Enabled/Disabled
1
The fax accessory has failed. Reseat the fax accessory card and
check for bent pins. If the status is still DAMAGED, replace the
analog-fax accessory card.
1 ENABLED indicates that the analog-fax accessory is enabled and turned on; DISABLED indicates that LAN fax is enabled (analog fax
is turned o).
General fax problems
Learn about solutions for common fax problems.
The fax failed to send
Verify the fax issue, and try the suggested solution.
JBIG is enabled, and the receiving fax machine does not have JBIG capability.
Turn o the JBIG setting.
No fax address book button displays
Verify the fax issue, and try the suggested solution.
None of the contacts in the selected contacts list have fax information associated with them. Add the necessary
fax information.
Not able to locate the Fax settings in HP Web Jetadmin
Verify the fax issue, and try the suggested solution.
Fax settings in HP Web Jetadmin are located under the device's status page drop-down menu.
Select Digital Sending and Fax from the drop-down menu.
The header is appended to the top of the page when the overlay option is enabled
This fax issue is a normal part of operation.
For all forwarded faxes, the printer appends the overlay header to the top of a page.
This is normal operation.
A mix of names and numbers is in the recipients box
This fax issue is a normal part of operation.
Names and numbers can both display, depending on where they are from. The fax address book lists names, and
all other databases list numbers.
This is normal operation.
General fax problems
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