HP Printers - Connecting Clients to Servers Using V4 Drivers-Stapling and Other Features Are Not Displayed (white paper)

ManualsBrandsHP ManualsDesktopsHP LaserJet Managed Flow MFP E72525-E72535z - Base Product 25-35 ppm

CONNECTING CLIENTS TO SERVERS

USING V4 DRIVERS - STAPLING &

OTHER FEATURES ARE NOT

DISPLAYED

CONTENTS

Overview ............................................................................................................................................. 1

Root Cause ......................................................................................................................................... 1

Solution ................................................................................................................................................ 1

Pre-installing the driver .................................................................................................................. 1

Background ........................................................................................................................................ 2

OVERVIEW

Installing a v4 XPS-based print driver on the server in a Point and Print environment, all of the

printer features in the print driver are available on the server. However, when the client connects to

the server, features such as stapling are not shown in the print driver.

ROOT CAUSE

Since a corresponding v4 XPS-based print driver could not be located on the client, MS installed the

Microsoft enhanced Point and Print compatibility driver onto the client, thus replacing the client’s

previously assigned print driver.

SOLUTION

Pre-install the same version print driver using the same name on the client as the one installed on

the server prior to the client making a connection to the server. This will automatically place the

Driver Store. If needed, install a 32-bit driver on a 32-bit client. However, it must be the same

model print driver with the same name and version.

Pre-installing the driver

1. Open the Devices and Printers dialog on the client

2. Select a print queue

3. Click Printer server properties at the top of the dialog

4. Click the Drivers tab

5. Click Add

6. Click Next

7. Select x64 to install a 64-bit driver on a 64-bit client or x86 to install a 32-bit driver on a 32-

bit client

NOTE: Only select one selection

8. Click Next

9. Click Have Disk

Summary of content (2 pages)

PAGE 1
CONNECTING CLIENTS TO SERVERS USING V4 DRIVERS - STAPLING & OTHER FEATURES ARE NOT DISPLAYED CONTENTS Overview............................................................................................................................................. 1 Root Cause ......................................................................................................................................... 1 Solution ..................................................................................................
PAGE 2
10. Browse to the location of the print driver with the same version and name as the one installed on and shared by the server 11. Select the appropriate inf file 12. Click Open and then click OK 13. Select the print driver with the same version and name as the one installed on and shared by the server 14. Click Next 15. Click Finish 16. Click Close 17.