HP Z230 Workstation - Maintenance and Service Guide

Troubleshooting a problem
To help you troubleshoot problems with your system, HP provides the HPSC. The HPSC is a portal to an
extensive selection of online tools. To access HPSC and troubleshoot a problem with the workstation,
complete the following:
1. Go to
http://www.hp.com/go/workstationsupport.
2. Specify your product.
3. Under the Support Options menu on the left, select Troubleshoot a problem and then select the
appropriate category in the resulting menu on the right.
Customer Advisories, Bulletins, Notices, and Product Change Notifications
To find advisories, bulletins, and notices:
1. Go to
http://www.hp.com/go/workstationsupport.
2. Select the desired product.
3. Under Knowledge Base, select Advisories, Bulletins & Notices.
Product Change Notifications
Product Change Notifications (PCNs) are proactive notifications for product changes occurring within a 30-60
day window of the effective date of the change in the manufacturing process. PCNs give customers advanced
notice of changes to their product, such as an updated BIOS version that they may need to qualify prior to the
change taking place. The latest PCNs are located at:
http://www.hp.com/go/workstationsupport.
HP troubleshooting resources and tools 79