Owner manual

HP Data Vault User's Guide
EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP BE LIABLE FOR ANY
DAMAGES CAUSED BY THE PRODUCT OR THE FAILURE OF THE PRODUCT TO
PERFORM, INCLUDING ANY LOST PROFITS OR SAVINGS OR SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES. HP IS NOT LIABLE FOR ANY CLAIM MADE BY A
THIRD PARTY OR MADE BY YOU FOR A THIRD PARTY.
THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A
CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM
(INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT
CLAIM, OR ANY OTHER CLAIM. THIS LIMITATION OF LIABILITY CANNOT BE
WAIVED OR AMENDED BY ANY PERSON. THIS LIMITATION OF LIABILITY WILL BE
EFFECTIVE EVEN IF YOU HAVE ADVISED HP OR AN AUTHORIZED
REPRESENTATIVE OF HP OF THE POSSIBILITY OF ANY SUCH DAMAGES. THIS
LIMITATION OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS FOR
PERSONAL INJURY.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO
HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE OR FROM
COUNTRY/REGION TO COUNTRY/REGION. YOU ARE ADVISED TO CONSULT
APPLICABLE STATE OR COUNTRY/REGION LAWS FOR A FULL DETERMINATION OF
YOUR RIGHTS.
Limited Warranty Period
The Limited Warranty Period for an HP Hardware Product is a specified, fixed period
commencing on the date of purchase. The date on your sales receipt is the date of purchase unless
HP or your reseller informs you otherwise in writing.
Types of Warranty Service
To enable HP to provide the best possible support and service during the Limited Warranty
Period, you may be directed by HP to verify configurations, load most recent firmware, patches,
run HP diagnostics tests, or use HP remote support solutions where applicable.
HP strongly encourages you to accept the use of or to employ available support technologies
provided by HP. If you choose not to deploy available remote support capabilities, you may incur
additional costs due to increased support resource requirements. Listed below are the types of
warranty support service that may be applicable to the HP Hardware Product you have purchased.
Customer Self Repair Warranty Service
In countries/regions where it is available, your HP Limited Warranty may include a customer self
repair warranty service. If applicable, HP will determine in its sole discretion that customer self
repair is the appropriate method of warranty service. If so, HP will ship approved replacement
parts directly to you to fulfill your HP Hardware Product warranty service. This will save
considerable repair time. After you contact the HP Technical Support Center and the fault
diagnosis identifies that the problem can be fixed using one of these parts, a replaceable part can
be sent directly to you. Once the part arrives, replace the defective part pursuant to the provided
instructions and documentation. If further assistance is required, call the HP Technical Support
Center, and a technician will assist you over the phone. In cases where the replacement part must
be returned to HP, you must ship the defective part back to HP within a defined period of time,
normally thirty (30) days. The defective part must be returned with the associated documentation
in the provided shipping material. Failure to return the defective product may result in HP billing
you for the replacement.
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