OFFICEJET PRO X476 AND X576 MFP SERIES User Guide
HP Officejet Pro X476 and X576 MFP Series User Guide
Copyright and License Trademark Credits © 2012 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries. The information contained herein is subject to change without notice.
Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product.
iv Conventions used in this guide ENWW
Table of contents 1 Product basics .................................................................................................................. 1 Product overview ..................................................................................................................... 2 HP Officejet Pro X476 MFP Series models .................................................................... 2 HP Officejet Pro X576 MFP Series models ....................................................................
Supported network protocols .................................................................................... 33 Install the product on a wired network ....................................................................... 33 Configure IP network settings .................................................................................... 34 HP ePrint ................................................................................................................
6 Paper and print media ................................................................................................... 61 Understand paper use ............................................................................................................ 62 Change the printer driver to match the paper type and size in Windows ...................................... 64 Supported paper sizes ............................................................................................................
Print on both sides of the page (duplex printing) with Mac ......................................... 102 Set the color options with Mac ................................................................................ 102 Additional print tasks (Windows) ........................................................................................... 104 Cancel a print job with Windows ............................................................................
Reduce or enlarge a copy ...................................................................................... 135 Collate a copy job ................................................................................................ 136 Copy settings ....................................................................................................................... 137 Check the scanner glass for dirt and smudges ...........................................................
Receive a fax ........................................................................................................ 173 Solve fax problems ............................................................................................................... 174 Fax troubleshooting checklist .................................................................................. 174 Fax error messages ...............................................................................................
14 Solve problems ........................................................................................................... 215 Customer support ................................................................................................................. 216 Problem-solving checklist ....................................................................................................... 217 Step 1: Check that the product power is on ..............................................................
The file that you want to print is not listed in the USB Print menu .................................. 248 Solve product connectivity problems ....................................................................................... 248 Solve USB direct-connect problems .......................................................................... 248 Solve network problems ......................................................................................... 248 Solve wireless network problems ...............
Appendix D Environmental product stewardship program ............................................... 275 Protecting the environment .................................................................................................... 276 Ozone production ................................................................................................................ 277 Power consumption ..............................................................................................................
Note à l’attention des utilisateurs du réseau téléphonique Canadien/notice to users of the Canadian telephone network ............................................................................ 305 Australia Wired Fax Statement ............................................................................... 306 Notice to users of the German telephone network ..................................................... 306 Vietnam Telecom wired marking for ICTQC Type approved products ..........................
1 ENWW Product basics ● Product overview ● Environmental features ● Accessibility features ● Product views 1
Product overview HP Officejet Pro X476 MFP Series models Officejet Pro X476dn models Paper handling: ● Tray 1 (50-sheet capacity for 75 GSM or 20 lb. Bond paper) ● Tray 2 (500-sheet capacity for 75 GSM or 20 lb. Bond paper) CN460A ● Optional Tray 3 (500- sheet capacity for 75 GSM or 20 lb. Bond paper) ● ADF Feeder Tray (50- sheet capacity for 75 GSM or 20 lb. Bond paper) ● Standard output bin (250- sheet capacity for 75 GSM or 20 lb.
HP Officejet Pro X576 MFP Series models Officejet Pro X576dw models Paper handling: ● Tray 1 (50-sheet capacity for 75 GSM or 20 lb. Bond paper) ● Tray 2 (500-sheet capacity for 75 GSM or 20 lb. Bond paper) CN462A ● Optional Tray 3 (500- sheet capacity for 75 GSM or 20 lb. Bond paper) ● ADF Feeder Tray (50- sheet capacity for 75 GSM or 20 lb. Bond paper) ● Standard output bin (250- sheet capacity for 75 GSM or 20 lb.
Environmental features Duplex printing Automatic duplex printing is available with the Officejet Pro X476 and Officejet Pro X576. Duplex printing saves the environment and saves you money. Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access this feature through the printer driver. Copies multiple pages per sheet Save paper by copying two pages of an original document side-by-side on one sheet of paper.
Product views Front view 1 2 3 4 11 5 10 9 6 8 7 1 Document feeder cover, provides access for clearing jams 2 Document feeder input tray 3 Document feeder input tray extension 4 Document feeder output bin 5 Output bin extension 6 Output bin 7 Tray 2 - Main paper tray 8 On/Off button 9 Ink cartridge door 10 Color touch screen control panel 11 USB 2.
Back view 6 1 5 4 3 6 1 Left door (access for clearing jams) 2 Tray 1 (Multi-purpose tray) 3 Power connection 4 Hi-Speed USB 2.
Interface ports 1 2 3 4 1 Fax line port 2 Ethernet port 3 USB Host port accepts USB storage devices for Scan-to-USB and Plug and Print. NOTE: 4 ENWW A USB Host port is also located on the front of the product behind the control panel. USB Device port accepts a USB cable from a PC (alternative to Network and Wireless connections).
Serial number and model number location Open the ink cartridge door to view the serial number and product model number label.
Control panel layout Jan 00 00 00:00a 1 Display and touch screen area 2 Help button: provides access to the product help system 3 Right arrow button: moves the cursor to the right or moves the display image to the next screen NOTE: 4 Cancel button: cancels the current job or exits the current screen. NOTE: 5 This button illuminates only when the current screen can use this feature.
Buttons on the Home screen The Home screen provides access to the product features, and it indicates the product status. NOTE: Depending on the product configuration, the features on the Home screen can vary. The layout might also be reversed for some languages. Jan 00 00 00:00a 1 Web Services button: provides quick access to HP Web Services features, including HP ePrint. HP ePrint is a tool that prints documents by using any e-mail enabled device to send them to the product’s e-mail address.
8 Status display. When the product is idle, this area of the control panel displays the time and date and allows for access to the time and date settings by touching this area. When the product is processing a job, job status information replaces the time and date display. 9 Fax 10 Copy button: provides access to the fax feature. button: provides access to the copy feature.
Control panel help system The product has a built-in Help system that explains how to use each screen. To open the Help system, press the Help button in the upper-right corner of the control panel. For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu. Some Help screens include animations that guide you through procedures, such as clearing paper jams.
2 ENWW Control panel menus ● Copy menu ● Fax menus ● Scan menus ● Apps ● Plug and Print ● Setup Menu 13
Copy menu To access these features, touch the Copy button, from the Control Panel. NOTE: Settings that you change with this menu expire 2 minutes after the last copy completes. Menu item Sub-menu item Number of Copies (1–99) Specifies the number of copies Two-Sided 1-Sided to 1-Sided Copy* Specifies the duplex setting for copies.
Menu item Sub-menu item Sub-menu item Description Settings HP Copy Fix On Enhances printouts by removing dark edges and fixing page skew problems for black and white copies. Off* ID Copy Resize On Off* Copies both sides of identification cards, or other small-size documents, onto the same side of one sheet of paper. Actual* Resizes the copy. Full Page=91% Fit to Page Legal to Letter=72% A4 to Letter=91% Custom Size 2 on 1 Quality Presentation Sets the copy quality.
Fax menus To open these menus, touch the Fax button. Menu item Sub-menu item Sub-menu item Description Settings Resolution Standard Sets the resolution for sent documents. Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller. Fine* Very Fine Photo Lighter/Darker Fax Send Original Sets the brightness level of the fax.
Scan menus To open these menus, touch the Scan Menu item button. Sub-menu item Sub-menu item Description Computer Scans to a computer that is on the same network or connected to the product Memory Device Scans to a USB drive connected to the product. Network Folder Scans to a folder or directory on the network. Email Sends the scan to a specified email address.
Menu item Sub-menu item Sub-menu item Description Paper Size Automatic* Specifies the size of the page to use for the scanned file. The default page size will vary depending on your country. Letter (8.5 x 11in.) Legal (8.5 x 14in.) 4x6 5x7 Set as New Defaults Saves any changes you have made to this menu as the new defaults. Apps Use the Apps menu to enable Web Services on the product and use HP ePrint and print Apps.
Fax Setup menu In the following table, items that have an asterisk (*) indicate the factory default setting. Menu item Sub-menu item Sub-menu item Fax Setup Wizard Speed-Dial Setup Description This is a tool for configuring the fax settings. Follow the on-screen prompts and select the appropriate response for each question. Add/Edit Speed-Dial Configures stored individual and group contact fax information.
Menu item Sub-menu item Sub-menu item Description HP Digital Fax View Settings To use the HP Digital Fax feature, set it up using the software that came with the product and a computer that is connected to the same network as the product. Fax Print Disable HP Digital Fax Advanced Fax Setup Distinctive Ring Ring Pattern Detection All Rings* Single Double If you have distinctive ring phone service, use this item to configure how the product responds to incoming calls.
Menu item Sub-menu item Sub-menu item Description Backup Fax Reception On* Stores an electronic backup of received faxes On Error Only Off Error Correction Mode On* Off Confirm Fax Number On The error correction mode allows the sending device to re-transmit data if it detects an error signal. Sets whether the product confirms a fax number before sending. Off* Fax Speed Fast (33600 bps)* Sets the fax communication speed.
Network Setup menu In the following table, items that have an asterisk (*) indicate the factory default setting. NOTE: Wireless menu options are only available on products that support wireless connectivity. For more information, refer to the Product Basics chapter of this user guide. Menu item Sub-menu item Wireless Menu (wireless products only) On Sub-menu item Description Enables or disables the wireless network feature.
Menu item Sub-menu item Sub-menu item Description Hostname OK Use this setting the change how the product is identified on the network. Change Legacy Default IP On Off Restore Network Defaults ENWW Resets all network configurations to their factory defaults.
HP Digital Solutions Setup menu In the following table, items that have an asterisk (*) indicate the factory default setting. Menu item Sub-menu item Digital Solution Setup Wizard Description Guides you through the steps to set up HP Digital Solutions Device Setup menu In the following table, items that have an asterisk (*) indicate the factory default setting.
Menu item Sub-menu item Sub-menu item Sub-menu item Description Paper Selection Tray 1 Default paper size Sets the default media size and type for each tray. Tray 2 Letter (8.5 x 11in.) Tray 3 A4 (297 x 210 mm) ... For a complete list of paper sizes, see Supported paper sizes. Default paper type Plain Paper Premium Inkjet ... For a complete list of paper sizes, see Supported paper types and tray capacity. Default Paper in Tray Tray 1 Default Paper Size Letter (8.5 x 11in.
Menu item Sub-menu item Sub-menu item Sub-menu item Description Tray 2 Default Paper Size Letter (8.5 x 11in.) Select the default paper size for Tray 2 (main paper tray). A4 (297 x 210 mm) ... For a complete list of paper sizes, see Supported paper sizes. Default Paper Type Plain Paper Premium Inkjet Sets the paper type for printing internal reports, faxes, or any print job that does not specify a type. ... For a complete list of paper sizes, see Supported paper types and tray capacity.
Menu item Sub-menu item Ink Low Warning Level Automatic Power Handling Standby Sub-menu item Sub-menu item Description Determines when the Low Ink warning message appears on the control panel. Chose Custom to select a cartridge color and ink level value from 1–99. Custom 5 minutes Determines when to put the product in Standby mode.
Menu item Sub-menu item Sub-menu item PCL Configuration Form Length Orientation Sub-menu item Description Sets the text attributes for the printer control language being used. Font Number Font Pitch Font Point Size Symbol Set Append CR to LF Print Postscript Error 28 On Sets the product to print any postscript errors that occur.
Tools menu Use the Tools menu to improve the product's print quality and view estimated ink levels. Menu item Description Display Estimated Ink Levels Displays a graph of how much ink has been consumed for each cartridge. Clean Printhead Use this feature to clean, adjust, and align the printheads. Follow the on-screen instructions to correctly improve the product's print quality. Cartridge Chip Information The cartridge chip stores anonymous information about the usage of the product.
Print Reports menu Use the Print Reports menu to print reports that provide information about the product. Menu item Sub-menu item Description Printer Status Report Prints current product information, cartridge status, and more assistance. Print Quality Report Prints a quality test that will help you diagnose minor print issues Usage Page Shows a count of all paper sizes that have passed through the product; lists whether they were monochrome or color, simplex or duplex, and reports the page count.
3 ENWW Connect the product ● Connect the product using a USB cable ● Connect the product to a network ● Install the product on a wireless network (wireless models only) 31
Connect the product using a USB cable This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft). CAUTION: Do not connect the USB cable until the installation software prompts you to connect it. CD installation 1. Quit all open programs on the computer. 2. Install the software from the CD, and follow the onscreen instructions. NOTE: If you are installing on a Mac, click the HP Installer icon to install the software. 3.
Connect the product to a network Supported network protocols To connect a networking-equipped product to a network, you need a network that uses one or more of the following protocols. ● TCP/IP (IPv4 or IPv6) NOTE: While this product can be used over IPv6 networks, a product software installation from the CD is not supported over IPv6 networks.
For more information about the network connection, print a network configuration page: 1. Touch the Print Reports menu. 2. Touch the Network Configuration Page menu item to print the network configuration report. 3. Find the IP address on the network configuration report. Printer Status Report [ [ [ [ [ [ [ [ Install the software 1. Quit all programs on the computer. 2. Install the software from the CD. 3. Follow the onscreen instructions. 4.
xxxx::xxxx:xxxx:xxxx:xxxx 2. To open the HP Embedded Web Server, type the IP address (IPv4) into the address line of a Web browser. For IPv6, use the protocol established by the Web browser for entering IPv6 addresses. 3. Click the Networking tab to obtain network information. You can change settings as needed.
Link speed and duplex settings NOTE: This information applies only to Ethernet (wired) networks. It does not apply to wireless networks. The link speed and communication mode of the print server must match the network hub. For most situations, leave the product in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the product from communicating with other network devices. If you need to make changes, use the product control panel.
HP ePrint is disabled as a default setting in the product. Use this procedure to enable it. 1. Type the product IP address into the address line of a Web browser to open the HP Embedded Web Server. 2. Click the HP Web Services tab. 3. Select the option to enable Web Services. Install the product on a wireless network (wireless models only) Before installing the product software, make sure the product is not connected to the network using a ehternet cable.
Connect the product to a wireless network using WPS 1. From the Home screen on the product control panel, touch the Setup 2. Touch the Network menu button, and then touch Continue. 3. Use one of these methods to complete the setup: button. ● Pushbutton: Select the Push Button option and follow the instructions on the control panel. Establishing the wireless connection can take a few minutes. ● PIN: Select the Generate PIN option and follow the instructions on the control panel.
NOTE: The “xx” in the network is name is the last two characters of the product's MAC address. The product name will be either HP Officejet Pro X476 MFP Series or HP Officejet Pro X576 MFP Series. 1. From a wireless enabled product, connect to the setup network for the device. 2. Open a web browser while connected to this setup network, and open the HP Embedded Web Server (HP EWS) using the following IP address: ● 3. 192.168.223.
40 Chapter 3 Connect the product ENWW
4 ENWW Use the product with Windows ● Supported operating systems and printer drivers for Windows ● Select the correct printer driver for Windows ● Change print job settings for Windows ● Remove the printer driver from Windows ● Supported utilities for Windows 41
Supported operating systems and printer drivers for Windows The product supports the following Windows operating systems: Recommended software installation Print and scan drivers only ● Windows XP (32-bit, Service Pack 2 or higher) ● Windows 2003 Server (32-bit, Service Pack 3) ● Windows Vista (32-bit and 64-bit) ● Windows 2008 Server ● Windows 7 (32-bit and 64-bit) ● Windows 2008 Server R2 ● Windows 8 (32-bit and 64-bit) NOTE: Windows Server install support is available through the Enterpri
HP UPD PS driver (This print driver is available for download from www.hp.com/go/upd) ● Recommended for printing with Adobe® software programs or with other highly graphics-intensive software programs ● Provides support for printing from postscript emulation needs, or for postscript flash font support HP UPD PCL 5 (This print driver is available for download from www.hp.
HP Universal Print Driver (UPD) The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access to virtually any HP Officejet product, from any location, without downloading separate drivers. It is built on proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.
Change print job settings for Windows Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. In managed environments, administrators may enforce printing policies and restrictions. ● Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box.
Change the product configuration settings 1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view): Click Start, and then click Printers and Faxes. Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers. Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer. Windows 7: Click Start, and then click Devices and Printers.
Remove the printer driver from Windows Windows XP 1. Click Start, Control Panel, and then Add or Remove Programs. 2. Find and select the product from the list. 3. Click the Change/Remove button to remove the software. Windows Vista 1. Click Start, Control Panel, and then Programs and Features. 2. Find and select the product from the list. 3. Select the Uninstall/Change option. Windows 7 ENWW 1. Click Start, Control Panel, and then under the Programs heading, click Uninstall a program. 2.
Supported utilities for Windows ● HP Web Jetadmin ● HP Embedded Web Server ● HP ePrint ● HP Wireless Direct Other Windows components and utilities 48 ● HP OfficeJet Scan ● HP Digital Fax ● HP Printer Assistant (available when the product software is installed from CD) Chapter 4 Use the product with Windows ENWW
5 ENWW Use the product with Mac ● Supported operating systems and printer drivers for Mac ● Software for Mac computers ● Priority for print settings for Mac ● Change printer-driver settings for Mac ● Remove the printer driver from Mac operating systems ● Supported utilities for Mac ● Fax with Mac ● Scan with Mac ● Solve problems with Mac 49
Supported operating systems and printer drivers for Mac The product supports the following Mac operating systems: ● Mac OS X 10.6 and later NOTE: See www.hp.com/support for the latest drivers for Mac. NOTE: For Mac OS X 10.6 and later, Intel Core Processor Macs are supported. The HP Officejet software installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (PDEs), and the HP Utility for use with Mac OS X computers.
Software for Mac computers HP Utility for Mac Use the HP Utility to set up product features that are not available in the printer driver. You can use the HP Utility when the product uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network. Open the HP Utility Use any of the following methods to open the HP Utility: ● From the dock, click HP Utility. ● From Applications, open the Hewlett-Packard folder, and then click HP Utility.
Priority for print settings for Mac Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. 52 ● Page Setup dialog box: Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box. Settings changed here might override settings changed anywhere else.
Change printer-driver settings for Mac Change the settings for all print jobs until the software program is closed 1. On the File menu, click the Print button. 2. Change the settings that you want on the various menus. Change the default settings for all print jobs 1. On the File menu, click the Print button. 2. Change the settings that you want on the various menus. 3. On the Presets menu, click the Save As... option and type a name for the preset. These settings are saved in the Presets menu.
Remove the printer driver from Mac operating systems You must have administrator rights to remove the software. 54 1. Open System Preferences. 2. Select Print & Scan. 3. Highlight the product. 4. Click the minus (-) symbol to delete the print queue.
Supported utilities for Mac HP Embedded Web Server The product is equipped with the HP Embedded Web server, which provides access to information about product and network activities. Access the HP Embedded Web Server from the HP Utility. Open the Printer Settings menu, and then select the Additional Settings option. You can also access the HP Embedded Web Server by entering the product's IP address into Safari Web browser: 1. Select the page icon in the left side of the Safari toolbar. 2.
Fax with Mac To send a fax by printing to a fax driver, complete the following steps: 1. Open the document that you want to fax. 2. Click File and then click Print. 3. In the Printer pop-up menu, select the fax print queue that you want to use. 4. In the Copies field, adjust the number of copies if necessary. 5. In the Paper Size pop-up menu, adjust the paper size if necessary. 6. In the Fax Information area, enter the fax number of one or more recipients.
Scan with Mac Use the HP Scan software to scan images to a Mac computer. If you have installed an HP driver for your product that supports scanning, use the following steps to scan: 1. Load the document onto the scanner glass or into the document feeder. 2. Open the Applications folder, and then click Hewlett-Packard. Select HP Scan. 3. Open the HP Scan menu and click Preferences. From the Scanner pop-up menu, select this product from the list. 4.
Scan using Apple Preview 1. Click the Apple Preview icon in the dock, or open Preview from the Applications folder. 2. From the Preview File menu, select the Import from Scanner option. NOTE: If your product connects to a network, select the Include Networked Devices option, and then select the Import from Scanner option from the Preview File menu to display your networked product in the list. 3. Select your product from the list. The scan interface opens.
Solve problems with Mac For information about solving problems with a Mac, see Solve product software problems with Mac on page 258.
60 Chapter 5 Use the product with Mac ENWW
6 ENWW Paper and print media ● Understand paper use ● Change the printer driver to match the paper type and size in Windows ● Supported paper sizes ● Supported paper types and tray capacity ● Load paper trays ● Configure trays 61
Understand paper use HP Officejet inks for business are specifically developed for use with HP printheads. Unique ink formulations help extend the life of the printheads and enhance reliability. When used with ColorLok® paper, these inks provide laser-like color output that dries quickly and is ready for distribution. This product supports a variety of paper and other print media.
ENWW Media type Do Do not Letterhead or preprinted forms ● Use only letterhead or forms approved for use in inkjet printers. ● Do not use raised or metallic letterhead. Heavy paper ● Use only heavy paper that is approved for use in inkjet printers and meets the weight specifications for this product. ● Do not use paper that is heavier than the recommended media specification for this product unless it is HP paper that has been approved for use in this product.
Change the printer driver to match the paper type and size in Windows 64 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop-down list. 5. Select a paper type from the Paper type drop-down list. 6. Click the OK button.
Supported paper sizes NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before printing. Table 6-1 Supported paper and print media sizes Size Dimensions Letter 216 x 279 mm (8.5 x 11 inches) Oficio 8.5 x 13 (8.5 x 13 inches) Oficio 216x340 mm 216 x 340 mm Legal 216 x 356 mm (8.5 x 14 inches) A4 210 x 297 mm (8.3 x 11.7 inches) Executive 184 x 267 mm (7.25 x 10.5 inches) Statement 140 by 216 mm (5.5 x 8.5 inches) A5 148 x 210 mm (5.8 x 8.
Table 6-2 Supported envelopes Size Dimensions Envelope #10 105 x 241 mm (4.13 x 9.49 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.4 x 9 inches) Envelope B5 176 x 250 mm (6.7 x 9.8 inches) Envelope C6 114 x 162 mm (4.5 x 6.4 inches) Envelope Monarch 98 x 191 mm (3.9 x 7.5 inches) Japanese Envelope Chou #3 120 x 235 mm (4.7 x 9.3 inches) Japanese Envelope Chou #4 90 x 205 mm (3.5 x 8.
Table 6-4 Supported photo media (continued) Size Dimensions 10x15cm (100 x 150 mm) (3.9 x 5.9 inches) L (89 x 127 mm) (3.5 x 5 inches) 5x7 Photo Media (5 x 7 in no-tabs) (127 x 178 mm) (5 x 7 inches) Tray 1 Tray 2 Tray 3 Automatic duplex printing Width: (3 to 8.5 inches) Width: (4 to 8.5 inches) Width: (4 to 8.5 inches) Length: (5 to 14 inches) Length: (8.27 to 11.7 inches) Length: (8.27 to 14 inches) Tray 1 Tray 2 Tray 3 Photo Media (Letter &A4) Japanese Postcard (100 x 148 mm) (3.
Supported paper types and tray capacity Table 6-6 Tray 1 (multi-purpose) on left side of the product Paper type Weight Capacity1 Paper orientation Every day: 60 to 175 g/m2 (16 to 47 lb) Up to 50 sheets Side to be printed on face-down, with the top edge at the front of the tray Up to 220 g/m2 (58 lb)1 Up to 25 sheets Side to be printed on face-down, with the top edge at the back of the tray Up to 7 envelopes or labels Side to be printed on face-down, with the top edge toward the product ● Unsp
Table 6-7 Tray 2 (main tray) and Tray 3 (accessory tray) Paper type Weight Capacity1 Paper orientation 60 to 175 g/m2 (16 to 47 lb) Up to 500 sheets Side to be printed on face-up, with the top edge at the front of the tray Up to 220 g/m2 (58 lb)1 Up to 100 sheets Side to be printed on face-up, with the top edge at the back of the tray Side to be printed on face-up, with the top edge toward the product ● Unspecified and Plain ● HP EcoSMART Lite ● Light 60-74g ● Intermediate 85-95g ● Mid-W
Load paper trays Load Tray 1 (multi-purpose tray on left side of the product) 1. Open Tray 1. 2. Pull out the extension tray. 3. Extend the paper guides fullyand then load the paper stack into Tray 1. Adjust the paper guides to the size of the paper. NOTE: Place the paper into Tray 1 with the side to be printed on face-down and top of page toward the front of the tray.
Load Tray 2 or optional Tray 3 1. Pull the tray out of the product. 2. Slide open the paper length and width guides. 3. Place the paper in the tray and make sure that it is flat at all four corners. Slide the side paper width guides so that they align with the papersize marking in the bottom of the tray. Slide the front paper length guide so that it pushes the stack of paper against the back of the tray. NOTE: Place the paper into the tray with the side to be printed on face-up.
4. Push down on the paper to make sure that the paper stack is below the paper limit tabs on the side of the tray. 5. Slide the tray into the product. Load the document feeder The document feeder holds up to 50 sheets of 75 g/m2 (20 lb bond) paper. CAUTION: To prevent damage to the product, do not load an original document that contains correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the document feeder.
1. Insert the originals into the document feeder face-up. 2. Adjust the guides until they are snug against the paper.
Configure trays By default, the product pulls paper from Tray 2. If Tray 2 is empty, the product pulls paper from Tray 1, or Tray 3 if it is installed. Configuring a tray on this product changes the speed settings to obtain the best print quality for the type of paper that you are using. If you are using special paper for all or most print jobs on the product, change this default tray setting on the product. The following table lists possible ways you can use the tray settings to meet your printing needs.
7 Ink cartridges The information contained herein is subject to change without notice. For the latest User Guide information go to www.hp.com/support.
Environmental features: Recycle ink cartridges by using the HP Planet Partners return and recycling program. For more information about supplies, go to www.hp.com/go/learnaboutsupplies.
Supplies views Ink cartridge view 1 1 ENWW Metal connector and ink nozzle. Do not touch. Fingerprints may cause supply error messages. Dust may also cause supply error messages; do not leave ink cartridges outside the product for prolonged periods of time.
Manage ink cartridges Correctly using, storing, and monitoring the ink cartridge can help ensure high-quality print output. Change settings for ink cartridges Print when an ink cartridge is at estimated end of life Supply-related notifications are communicated on the product control panel. ● A Low message—where is the cartridge—appears when an ink cartridge is nearing the estimated end of its useful life. Printing can continue, but consider having a replacement supply on hand.
Store and recycle supplies Recycle supplies Go to hp.com/recycle for full information on recycling, and to order postage-paid labels, envelopes, and boxes for recycling. Ink cartridge storage Do not remove the ink cartridge from its package until you are ready to use it. HP policy on non-HP ink cartridges Hewlett-Packard Company cannot recommend the use of non-HP ink cartridges, either new or remanufactured.
Replacement instructions Replace the ink cartridges The product uses four colors and has a different ink cartridge for each color: yellow (Y), cyan (C), magenta (M), and black (K). 80 1. Open the ink cartridge door. 2. Push the old ink cartridge inward to unlock it.
3. Grasp the edge of the old ink cartridge and then pull the cartridge straight out to remove it. 4. Remove the new ink cartridge from the packaging. 5. Do not touch the metal connector of the ink cartridge. Fingerprints on the connector can cause print-quality problems.
82 6. Insert the new ink cartridge into the product. 7. Close the ink cartridge door. 8. Place the old ink cartridge in the box and refer to HP's recycling instructions at http://wwww.hp.com/recycle.
Solve issues with supplies Check the ink cartridges If you are experiencing print quality problems, see Improve print quality on page 236. NOTE: If you are using a General Office print setting, the printing might appear light. If you determine that you need to replace an ink cartridge, look on the cartridge or print the Supplies Status Page to find the part number for the correct genuine HP ink cartridge.
1 2 3 4 84 Section Ink cartridge 1 Black 2 Cyan 3 Magenta 4 Yellow ● If dots or streaks appear in one or more groups, clean the printhead. If this does not solve the problem, contact HP. ● If streaks appear in multiple color bands, see if the problem still persists by performing an additional print head cleaning, and then contact HP. A component other than the ink cartridge is probably causing the problem.
Interpret control panel messages for supplies Use SETUP cartridges Description The SETUP cartridges have been removed before the product has completed initialization. Recommended action Use the SETUP cartridges that came with your product for product initialization. Do not use SETUP cartridges Description SETUP cartridges cannot be used after the device has been initialized. Recommended action Remove and install non-SETUP cartridges.
Genuine HP supply installed Description A genuine HP supply was installed. Recommended action No action necessary. Incompatible Description You have installed an ink cartridge that is intended for use in a different HP product model. The product will NOT function with this print cartridge installed. Recommended action Install the correct ink cartridge for this product.
Recommended action Replace the ink cartridge. Used [color] installed Description A used, but still genuine, HP color ink cartridge has been installed or moved. Recommended action You have a used, but still genuine, HP cartridge installed. No action required.
88 Chapter 7 Ink cartridges ENWW
8 ENWW Print ● Print tasks (Windows) ● Print tasks (Mac) ● Additional print tasks (Windows) ● Additional print tasks (Mac OS X) ● Use HP ePrint ● Use the HP ePrint Mobile Driver ● AirPrint ● Connect the printer with HP Wireless Direct ● Plug and Print USB Drive printing 89
Print tasks (Windows) The methods to open the print dialog from software programs can vary. The procedures that follow include a typical method. Some software programs do not have a File menu. See the documentation for your software program to learn how to open the print dialog. Open the printer driver with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. Get help for any printing option with Windows 1.
Change the number of print copies with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then select the number of copies. Save custom print settings for reuse with Windows Use a printing shortcut with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Printing Shortcuts tab. 4. Select one of the shortcuts, and then click the OK button. NOTE: When you select a shortcut, the corresponding settings change on the other tabs in the printer driver. Create printing shortcuts 1. 92 On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Printing Shortcuts tab. 4. Select an existing shortcut as a base. NOTE: Always select a shortcut before adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcut, all your adjustments are lost.
5. Select the print options for the new shortcut. 6. Click the Save As button. 7. Type a name for the shortcut, and click the OK button. Improve print quality with Windows Select the page size with Windows 94 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab. 4. Select a size from the Paper size drop-down list. Select a custom page size with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Click the Custom button. 5. Type a name for the custom size and specify the dimensions. ● The width is the short edge of the paper. ● The length is the long edge of the paper.
Print on both sides (duplex) with Windows Automatically print on both sides with Windows 96 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Finishing tab. 4. Select the Print on both sides check box. Click the OK button to print the job. Print multiple pages per sheet with Windows 1. On the File menu in the software program, click Print.
98 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down list. 5. Select the correct Print page borders, Page order, and Orientation options. Select page orientation with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Finishing tab. 4. In the Orientation area, select the Portrait or Landscape option. To print the page image upside down, select the Rotate by 180 degrees option. Set Advanced color options with Windows 100 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Color tab. 4. Click the HP EasyColor check box to clear it. 5. In the Color Options area, click the Ink Settings button. 6.
Print tasks (Mac) Create and use printing presets with Mac Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. On the File menu, click the Print option. 2. Select the product from the printer list. 3. Select the print settings that you want to save for reuse. 4. In the Presets menu, click the Save As... option, and type a name for the preset. 5. Click the OK button. Use printing presets 1. On the File menu, click the Print option. 2.
Print multiple pages on one sheet of paper with Mac 1. On the File menu, click the Print option. 2. Select the product from the Printer list. 3. Open the Layout menu. 4. From the Pages per Sheet menu, select the number of pages that you want to print on each sheet (1, 2, 4, 6, 9, or 16). 5. In the Layout Direction area, select the order and placement of the pages on the sheet. 6. From the Borders menu, select the type of border to print around each page on the sheet.
The HP EasyColor option is enabled by default in the HP Mac Postscript printer driver, so you do not need to make manual color adjustments. To disable the option so you can manually adjust the color settings, use the following procedure. ENWW 1. On the File menu, click the Print option. 2. Select the product from the Printers list. 3. Open the Color Options menu, and then click the HP EasyColor check box to clear it. 4.
Additional print tasks (Windows) Cancel a print job with Windows 1. If the print job is currently printing, cancel it by touching the Printing display near the that becomes available on the bottom of the product control panel, and then touch the Cancel right-side of the control panel. NOTE: Cancelling a job clears the job that the product is currently processing. If more than one process is running, repeat step one to cancel the other jobs. 2.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. From the Paper type drop-down list, click the More... option.
5. Expand the list of Type is: options. 6. Expand the category of paper types that best describes your paper. NOTE: Labels are in the list of Other options. 7. Select the option for the type of paper you are using, and click the OK button. Print the first or last page on different paper with Windows 1. 106 On the File menu in the software program, click Print.
2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. In the Special pages area, click the Print pages on different paper option, and then click the Settings button.
5. In the Pages in document area, select either the First or Last option. 6. Select the correct options from the Paper source and Paper type drop-down lists. Click the Add button.
7. If you are printing both the first and last pages on different paper, repeat steps 5 and 6, selecting the options for the other page. 8. Click the OK button. Scale a document to fit page size with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button.
3. Click the Effects tab. 4. Select the Print document on option, and then select a size from the drop-down list. Add a watermark to a document with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Effects tab. 4. Select a watermark from the Watermarks drop-down list. Or, to add a new watermark to the list, click the Edit button.
Create a booklet with Windows 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Finishing tab.
4. Select the Print on both sides check box. 5. In the Booklet layout drop-down list, click the Left binding or Right binding option. The Pages per sheet option automatically changes to 2 pages per sheet.
Additional print tasks (Mac OS X) Cancel a print job with Mac 1. If the print job is currently printing, cancel it by touching the Printing display near the that becomes available on the bottom of the product control panel, and then touch the Cancel right-side of the control panel. NOTE: Canceling a job clears the job that the product is currently processing. If more than one process is running, repeat step one to cancel the other jobs. 2.
114 4. From the Watermarks menu, select whether to print the watermark on all pages or on the first page only. 5. From the Text menu, select one of the standard messages, or select the Custom option and type a new message in the box. 6. Select options for the remaining settings.
Use HP ePrint Use HP ePrint to print documents by sending them as an e-mail attachment to the product's e-mail address from any e-mail enabled device. NOTE: The product must be connected to a wired or wireless network and have Internet access to use HP ePrint. 1. To use HP ePrint, you must first enable HP Web Services. a. From the Home screen on the product control panel, touch the Web Services b. Touch the Enable Web Services button. button. 2.
Use the HP ePrint Mobile Driver The HP ePrint Mobile Driver makes it easy to print from a desktop or laptop computer to any HP ePrintcapable product. After installing the driver, open the Print option from within your application, and then select HP ePrint Mobile from the installed printers list. This single driver makes it easy to find HP ePrint-enabled products that are registered to your ePrintCenter account.
AirPrint Direct printing using Apple’s AirPrint is supported for iOS 4.2 and Mac OS X 10.7 or later. Use AirPrint to print directly to the product from an iPad (iOS 4.2), iPhone (3GS or later), or iPod touch (third generation or later) in the following mobile applications: ● Mail ● Photos ● Safari ● Select third-party applications To use AirPrint, the product must be connected to a wireless network.
Connect the printer with HP Wireless Direct Connect a computer, smart phone, tablet, or other Wi-Fi capable device directly to your HP printer with HP Wireless Direct. With an HP Wireless Direct connection you can print wirelessly, without a router, from your Wi-Fi capable devices. ● HP printing software is required for printing over Wireless Direct from a computer. A compatible printing application is required for printing over Wireless Direct from a smart phone or tablet.
4. From your mobile device, search for and connect to the Wireless Direct name for your printer, such as HP-Setup-xx-Officejet Pro X576. 5. From your mobile device’s print application, confirm your HP printer is the default printer, select print, and then print your document. Connect and print from a WiFi capable computer over a wireless router and Wireless Direct 1. Setup and install your printer over a wireless router. Make sure you can successfully print over your wireless router before proceeding.
4. From your computer, search for and connect to the Wireless Direct name for your printer, such as HP-Setup-xx-Officejet Pro X576. 5. Install the HP printer software. ● When the Connection Options software screen is shown, select Wireless. ● When the list of detected printers is shown, select your HP printer, and then finish installing. Change from printing over USB to a Wireless Direct connection Follow these steps after setting up your printer with a USB connection. 1.
Plug and Print USB Drive printing This product features printing from a USB flash drive, so you can quickly print files without sending them from a computer. The product accepts standard USB storage accessories in the USB port on the front and back of the product. You can print the following types of files: ● .PDF ● .JPEG ● .JPG ● .PNG ● .TIFF 1. Insert the USB drive into the USB port on the front or back of the product. The Plug and Print menu opens. 2.
122 Chapter 8 Print ENWW
9 ENWW Color ● Adjust color ● Use the HP EasyColor option ● Match colors to your computer screen ● Print fade- and water-resistant prints 123
Adjust color Manage color by changing the settings on the Color (Windows) and Color Options tab (Mac) in the printer driver. Change the color theme for a print job 124 1. On the File menu in the software program, click Print. 2. Click Properties or Preferences (Windows). 3. Click the Color tab (Windows) or Color Options tab (Mac) and uncheck HP EasyColor. 4. Select a color theme from the Color Themes (Windows) or RGB Color (Mac) drop-down list.
Change the color options Change the color options settings for the current print job from the color tab of the printer driver. 1. On the File menu in the software program, click the Print item. 2. Click Properties or Preferences (Windows). 3. Click the Color tab (Windows) or Color Options tab (Mac). 4. Clear the HP EasyColor check box. 5.
NOTE: Changing color settings manually can impact output. HP recommends that only color graphics experts change these settings. 126 6. Click OK so save your adjustments and close the window, or click Reset to return the settings to the factory defaults (Windows). 7. Click the Print in Grayscale option (Windows) or Print Color as Gray (Mac) to print a color document in black and shades of gray. Use this option to print color documents for photocopying or faxing.
Use the HP EasyColor option If you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automatically improves mixed-content documents that are printed from Microsoft Office programs. This technology scans documents and automatically adjusts photographic images in .JPEG or .PNG format. HP EasyColor technology enhances the entire image at one time, rather than dividing it into several pieces, which results in improved color consistency, sharper details, and faster printing.
Match colors to your computer screen For most users, the best method for matching colors is to print sRGB colors. The process of matching printer output color to your computer screen is complex, because printers and computer monitors use different methods of producing color. Monitors display colors by using light pixels that use an RGB (red, green, blue) color process, but printers print colors by using a CMYK (cyan, magenta, yellow, and black) process.
Print fade- and water-resistant prints HP Officejet pigment inks designed for business use are like liquid laser toner—providing professional, durable color documents that stand up to handling and dry quickly. Print professional, water-resistant documents on plain paper. Not only do HP Officejet pigment inks offer vivid colors and bold blacks, they provide benefits over traditional dye-based inks, including superior water and fade resistance and better durability.
130 Chapter 9 Color ENWW
10 Copy ENWW ● Use copy functions ● Copy settings ● Copy photos ● Copy mixed size originals ● Copy on both sides 131
Use copy functions Copy 1. Load the document onto the scanner glass or into the document feeder. CAUTION: When using the document feeder, ensure there are no staples in your document. CAUTION: When performing a copy, ensure the scan lid is closed. 2. From the Home screen, touch the Copy 3. Touch the Black or Color button to start copying. button. Multiple copies 132 1. Load the document onto the scanner glass or into the document feeder. 2.
3. Touch the arrows to change the number of copies, or touch the existing number and type the number of copies. 4. Touch the Black or Color button to start copying. Copy a multiple-page original ENWW 1. Insert the originals into the document feeder face-up. 2. Adjust the guides until they are snug against the paper. 3. From the Home screen, touch the Copy 4. Touch the Black or Color button to start copying. button.
Copy identification cards Use the ID Copy feature to copy both sides of identification cards, or other small-size documents, onto the same side of one sheet of paper. The product prompts you to copy the first side and then to place the second side on a different area of the scanner glass and copy again. The product prints both images at the same time. 1. Load the document onto the scanner glass. 2. From the Home screen, touch the Copy button. 3. Touch the Settings button, and then touch ID Copy. 4.
Cancel a copy job 1. Touch the Cancel button on the product control panel. NOTE: Use the Cancel button if the current job screen has not timed out. You can also cancel the job from the queue of the status bar. 2. Remove the remaining pages from the document feeder. Reduce or enlarge a copy 1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Settings button, and then touch the Reduce/Enlarge button.
Collate a copy job 1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Settings button, and then touch the Collate button to select. 4. Touch the Black or Color button to start copying.
Copy settings Check the scanner glass for dirt and smudges Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing. 1. Use the power switch to turn off the product, and then unplug the power cord from the electrical socket. 2. Open the scanner lid. 3.
Adjust the lightness or darkness for copies 1. Load the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Settings button, select Lighter/ Darker, and then touch the arrow buttons to adjust the setting. 4. Touch the Black or Color button to start copying.
Set the paper size and type for copying on special paper 1. From the Home screen, touch the Copy button. Jan 00 00 00:00a 2. Touch the Settings button, and then scroll to and touch the Tray Selection button. 3. Set the paper size/type as needed for the tray. NOTE: Your settings may be saved as defaults for the tray. 4. Touch the Black or Color button to start copying.
Copy photos NOTE: Copy photos from the scanner glass, not from the document feeder. 140 1. Place the photo on the scanner glass, picture-side down at the upper left corner of the glass, and close the scanner lid. 2. From the Home screen, touch the Copy 3. Touch the Settings button, and then scroll to and touch the Enhancements button. 4. Touch the Mixed button. 5. Touch the Black or Color button to start copying. Chapter 10 Copy button.
Copy mixed size originals Use the scanner glass to make copies of mixed size originals. NOTE: You can use the document feeder to copy mixed size originals only if the pages share a common dimension. For example, you can combine Letter and Legal size pages because they have the same width. Stack the pages so the top edges are even with each other and so the pages have the same width but varying lengths. ENWW 1. Load paper into the tray that is large enough for the largest page in the original document.
Copy on both sides Copy on both sides automatically 1. Load the first page of the document onto the scanner glass or into the document feeder. 2. From the Home screen, touch the Copy button. 3. Touch the Two-Sided button. 4. Select the duplexing option that you want to use. For example, to copy a two-sided original with two-sided output, select the 2-Sided to 2Sided option. 5. Touch the Black or Color button to start copying.
11 Scan ENWW ● Use scan functions ● Scan settings ● Scan a photo to USB 143
Use scan functions Use the product to scan a document from the scanner glass or document feeder. CAUTION: When using the document feeder, ensure there are no staples in your document. CAUTION: For best scan quality, close scanner lid before you turn on the printer. This will allow the scanner to calibrate. Scan methods Perform scan jobs in the following ways. ● Scan to a USB drive from the product control panel.
Windows 1. Load your original print-side down on the left–rear corner of the glass or print-side up in the ADF. 2. On the computer, open the HP scanning software: ● From the computer desktop, click Start. ● Select Programs or All Programs. ● Select the folder for your HP printer. ● Select HP Scan. 3. Select a scan shortcut. Make changes to the scan settings, if needed. 4. To start the scan, click Scan. Mac OS X 1.
Scan from a WIA-compliant program WIA is another way to scan an image directly into a software program. WIA uses Microsoft software to scan, instead of the HP Scan software. Generally, a software program is WIA-compliant if it has a command such as Picture/From Scanner or Camera in the Insert or File menu. If you are unsure whether the program is WIAcompliant, see the software program Help or documentation. Start the scan from within the WIA-compliant program.
Scan settings Scanner resolution and color If you are printing a scanned image, and the quality is not what you expected, you might have selected a resolution or color setting in the scanner software that does not match your needs. Resolution and color affect the following qualities of scanned images: ● Clarity ● Texture of gradations (smooth or rough) ● Scan time ● File size Scanning resolution is measured in pixels per inch (ppi).
Resolution and color guidelines The following table describes the recommended resolution and color settings for different types of scan jobs. NOTE: The default resolution setting is approximately 600 dpi for flatbed scanning and approximately 300 dpi for ADF scanning.
Scan quality Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing. 1. Use the power switch to turn off the product, and then unplug the power cord from the electrical socket. 2. Open the scanner lid. 3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.
Scan a photo to USB 150 1. Place the photo on the scanner glass, picture-side down at the upper left corner of the glass, and close the scanner lid. 2. Insert a USB storage device into the port on the front or back of the product. 3. From the Home screen, touch the Scan 4. Touch the Scan to USB Drive button. The control panel shows a summary of scan settings. Touch this screen to adjust any settings. 5. Touch the Scan button to scan the document and save it in a folder on the USB flash drive.
12 Fax ENWW ● Set up fax ● Use the phone book ● Set fax settings ● Use fax ● Solve fax problems ● Regulatory information and warranties 151
Set up fax Install and connect the hardware Connect fax to a telephone line ▲ Connect the telephone cable to the line port wall. on the product and to the telephone jack on the The product is an analog device. HP recommends using the product on a dedicated analog telephone line. If you are using a digital environment, such as DSL, PBX, ISDN, or VoIP, make sure to use the correct filters and configure the digital settings correctly. For more information, contact your digital service provider.
10. Use the keypad to enter your name and fax's telephone number when prompted, and then touch the OK button. NOTE: The maximum number of characters for the fax number is 20. 11. Use the keypad to enter your company name or other header identifying information, and then touch the OK button. NOTE: The maximum number of characters for the fax header is 25.
Use the phone book You can store frequently dialed fax numbers (up to 75 entries) either as individual fax numbers or as other phone book fax number entries. Use speed dials Create and edit speed-dial entries 1. From the product's Home screen, touch the Fax button. Jan 00 00 00:00a 2. Touch the Speed-Dial Setup menu. 3. Touch the Add/Edit Speed-Dial button. 4. Touch an unassigned number from the list. 5.
3. Touch the Delete Speed-Dial button. 4. Touch the entry that you want to delete. Manage group-dial entries Create and edit group-dial entries 1. ENWW Create an individual entry for each fax number that you want in the group. a. From the Home screen, touch the Fax b. Touch the Speed-Dial Setup menu. c. Touch the Add/Edit Speed-Dial button. d. Touch an unassigned number from the list. e. Use the keypad to enter the fax number for the entry, and then touch the Next button. f.
Set fax settings Send-fax settings Set special dialing symbols and options You can insert pauses into a fax number that you are dialing. Pauses are often needed when dialing internationally or connecting to an outside line. To access these symbols, touch the * character on the key pad. Special symbol Button Description Pause for dial tone The W button is available on the control panel keypad for entering a fax number.
3. Touch the Basic Setup menu. 4. Scroll to and touch the Dial Type button, and then touch the Tone Dialing or Pulse Dialing button. Set autoredial and the time between redials If the product was unable to send a fax because the receiving fax machine did not answer or was busy, the product attempts to redial based on the redial-on-busy, redial-on-no-answer, and redial-oncommunication-error options.
4. Touch the Redial Setup button 5. Scroll to and touch the Communication Error Redial button, and then touch the On button. Set light/dark and resolution Set the light/dark setting This setting affects the lightness and darkness of an outgoing fax as it is being sent. The default light/dark setting is normally applied to items that are being faxed. The slider is set to the middle as the default setting. 1. From the Home screen, touch the Fax 2. Touch the Settings menu. 3.
Receive-fax settings Set fax forwarding You can set your product to forward incoming faxes to another fax number. When the fax arrives at your product, it is stored in the memory. The product then dials the fax number that you have specified and sends the fax. If the product cannot forward a fax because of an error (for example, the number is busy) and repeated redial attempts are unsuccessful, your product prints the fax.
Set the number of rings-to-answer When the answer mode is set to Automatic, the product rings-to-answer setting determines the number of times the telephone rings before the product answers an incoming call. If the product is connected to a telephone line that receives both fax and voice calls (a shared line) and that also uses an answering machine, you might need to adjust the rings-to-answer setting.
If you subscribe to a ring-pattern service with a telephone company, you must set the product to answer the correct ring pattern. Not all countries/regions support unique ring patterns. Contact the telephone company to determine if this service is available in your country/region. NOTE: If you do not have ring-pattern service and you change the ring-pattern settings to something other than the default, All Rings, the product might not be able to receive faxes.
Set stamp-received faxes The product prints the sender identification information at the top of each received fax. You can also stamp the incoming fax with your own header information to confirm the date and time that the fax was received. The factory-set default for stamp-received faxes is Off. NOTE: Turning on the stamp-received setting might increase the page size and cause the product to print a second page. NOTE: This option applies only to received faxes that the product prints. 1.
Use fax Fax software Supported fax programs The PC fax program that came with the product is the only PC fax program that works with the product. To continue to use a PC fax program previously installed on the computer, use the modem that is already connected to the computer; it will not function through the product modem. Cancel a fax Use these instructions to cancel a single fax that is currently dialing or a fax that is being transmitted or received.
DSL A digital subscriber line (DSL) uses digital technology over standard copper telephone wires. This product is not directly compatible with those digital signals. However, if the configuration is specified during DSL setup, the signal can be separated so that some of the bandwidth is used to transmit an analog signal (for voice and fax) while the remaining bandwidth is used to transmit digital data. NOTE: Not all faxes are compatible with DSL services.
Fax memory Fax memory contents are retained when there is a loss of power The product's NEND memory protects against data loss when a power failure occurs. NAND RAM can maintain its data for years without power applied. Delete faxes from memory Use this procedure if you are concerned that someone else has access to your product and might try to reprint faxes from the memory.
Fax from the document feeder 1. Insert the originals into the document feeder face-up. NOTE: The document feeder capacity is up to 50 sheets of 75 g/m2 or 20 lb paper. CAUTION: To prevent damage to the product, do not use an original that contains correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the document feeder. 2. Adjust the paper guides until they are snug against the paper. 3.
Use speed dials and group-dial entries ENWW 1. Load the document into the document feeder or onto the scanner glass. 2. From the Home screen, touch the Fax 3. On the keypad, touch the Speed-Dial icon. 4. Touch the name of the individual or group entry that you want to use. 5. Touch the Start Black or Start Color button. button.
Send a standard fax from the computer You can send a document on your computer as a fax, without printing a copy and faxing it from the printer. NOTE: Faxes sent from your computer by this method use the printer’s fax connection, not your Internet connection or computer modem. Therefore, make sure the printer is connected to a working telephone line and that the fax function is set up and functioning correctly.
Send a fax from the software The following information provides basic instructions for sending faxes by using the software that came with the product. All other software-related topics are covered in the software Help, which can be opened from the software-program Help menu. You can fax electronic documents from a computer if you meet the following requirements: ● The product is connected directly to the computer or to a network to which the computer is connected.
Send a fax by dialing from a telephone connected to the fax line Occasionally, you might want to dial a fax number from a telephone that is connected to the same line as the product. For example, if you are sending a fax to a person whose device is in the manual receive mode, you can precede the fax with a voice call to let that person know that the fax is coming. NOTE: The telephone must be connected on the same telephone line as the printer (but through a separate port). 1.
1. Load the document into the document feeder. 2. From the Home screen, touch the Fax button. 3. Touch the Fax Methods button. 4. Touch the Send Fax Later button. 5. Use the keypad to enter the time of day to send the fax. Touch the OK button. 6. Use the keypad to enter the date to send the fax. Touch the OK button. 7. Use the keypad to type the fax number or select one from the phone book/speed-dial list. Touch the OK button.
To send a fax using monitor dialing from the printer control panel 1. Load your originals. 2. Touch Fax, and then touch Start Black or Start Color. If the printer detects an original loaded in the automatic document feeder, you hear a dial tone. 3. When you hear the dial tone, enter the number by using the keypad on the printer control panel. 4. Follow any prompts that might occur.
Receive a fax Print a fax The product stores about 2MB of memory. This is ~100 black and white A4 pages at FINE resolution. These faxes are stored continuously. Reprinting them does not clear them from the memory. Reprint a fax 1. From the Home screen, touch the Setup 2. Touch the Fax Setup button. 3. Touch the Fax Tools button. 4. Touch the Reprint Faxes button. 5. Touch the entry for the fax that you want to reprint. button.
Solve fax problems Fax troubleshooting checklist ● Several possible fixes are available. After each recommended action, retry faxing to see if the problem is resolved. ● For best results during fax problem solving, make sure the line from the product is plugged directly into the wall phone port. Disconnect all other devices that are connected to the product. 1. Verify that the telephone cord is plugged into the correct port on the back of the product. 2. Check the phone line by using the fax test: a.
4. Click the link for your operating system. 5. Scroll to the Firmware section of the table. ◦ If the listed version matches the version on the configuration page, you have the most current version. ◦ If the versions are different, download the firmware upgrade and update the firmware on the product following the on-screen instructions. NOTE: The product must be connected to a computer with internet access to upgrade firmware. ◦ 4. Resend the fax.
Fax error messages Alert and warning messages appear temporarily and might require you to acknowledge the message button to cancel the job. With by touching the OK button to resume or by touching the Cancel certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume printing the job after the warning has appeared for 10 seconds without acknowledgement.
Check that the Busy Redial option is enabled. Open the Service menu, and touch the Fax Service button. Touch the Run Fax Test button. This test verifies that the phone cord is connected to the correct port and that the phone line has a signal. The product prints a report with the results. If the error persists, contact HP. See www.hp.com/support or the support flyer that came in the product box. Fax is busy. Redial pending. Description The fax line to which you were sending a fax was busy.
NOTE: Turning off error-correction mode can reduce the quality of the fax image. Connect the product to a different phone line. If the error persists, contact HP. See www.hp.com/support or the support flyer that came in the product box. Fax Send error. Description An error occurred while trying to send a fax. Recommended action Try resending the fax. Try faxing to another fax number. Check for a dial tone on the phone line by touching the Start Fax button.
Recommended action Cancel the current job. Turn the product off, and then turn it on again. Try sending the job again. If the error reoccurs, cancel the job and turn the product off and then on a second time. The product might not have enough memory for some jobs. No dial tone. Description The product could not detect a dial tone. Recommended action Check for a dial tone on the phone line by touching the Start Fax button. Unplug the telephone cord from both the product and the wall and replug the cord.
If the error persists, contact HP. See www.hp.com/support or the support flyer that came in the product box. No fax answer. Redial pending. Description The receiving fax line did not answer. The product attempts to redial after a few minutes. Recommended action Allow the product to retry sending the fax. Call the recipient to ensure that the fax machine is on and ready. Check that you are dialing the correct fax number.
Fax logs and reports Use the following instructions to print fax logs and reports: Print individual fax reports 1. From the Home screen, touch the Setup button, and then touch the Print Reports menu. Jan 00 00 00:00a 2. Touch the Fax Reports menu. 3. Touch the name of the report that you want to print. Set the fax error report A fax error report is a brief report that indicates the product experienced a fax job error.
2. Touch the Setup 3. Touch the Fax Setup button. 4. Touch the Advanced Setup button. 5. Touch the Fax Error Report button, and then touch the printing option that you want to use. button. Change error correction and fax speed Set the fax-error-correction mode Usually, the product monitors the signals on the telephone line while it is sending or receiving a fax.
● The control panel displays the message "Storing page 1" and does not progress beyond that message ● Faxes can be received, but not sent ● Unable to use fax functions from the control panel ● Unable to use speed dials ● Unable to use group dials ● Receive a recorded error message from the phone company when trying to send a fax ● Unable to send a fax when a phone is connected to the product An error message displays on the control panel The Communication error.
No dial tone. ● Make sure that the telephone cord from the product is plugged directly into the wall telephone jack. ● Check for a dial tone on the phone line by using the Start Fax button. ● Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call. ● Unplug the telephone cord from both the product and the wall and replug the cord. ● Make sure that you are using the telephone cord that came with the product.
● Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call. ● Plug the product phone cord into a jack for another phone line. ● Try a different phone cord. ● Make sure that the phone cord from the wall telephone jack is plugged into the line-in port. ● Check the phone line by using the Run Fax Test option from the Fax Setup menu on the control panel. ● a. From the Home screen, touch the Setup b. Open the Fax Setup menu. c. Open the Fax Tools menu. d.
Scanner error ● Verify that the paper meets product size requirements. The product does not support pages longer than 381 mm (15 in) for faxing. ● Copy or print the original onto letter, A4, or legal size paper and then resend the fax. The control panel displays a Ready message with no attempt to send the fax ● Check the fax activity log for errors. a. Touch the Setup b. Open the Fax Reports menu. c. Open the Fax Log menu. d. Select the Print Log Now option.
d. Open the Fax Header menu. e. Enter the correct settings. 4. Verify that any extension phones on the line are hung up. 5. If the phone line also provides DSL service, make sure that the phone line connection to the product includes a high-pass filter. Unable to use fax functions from the control panel ● The product might be password protected. Use the HP Embedded Web Server, HP Toolbox software, or the control panel to set a password.
● d. Open the Dial Prefix menu. e. Select the On setting. Set up all entries in the group with speed dial entries. a. Open an unused speed dial entry. b. Enter the fax number for the speed dial. c. Touch the OK button to save the speed dial. Receive a recorded error message from the phone company when trying to send a fax ● Make sure you dial the fax number correctly, and make sure that the phone service is not blocked. For example, some phone services might prevent long distance calling.
Solve problems receiving faxes ● The fax does not respond ● An error message displays on the control panel ● A fax is received but does not print ● Sender receives a busy signal ● No dial tone ● Cannot send or receive a fax on a PBX line The fax does not respond Voice mail is available on the fax line ● ● Add a distinctive ring service to your telephone line and change the Distinctive Ring setting on the product to match the ring pattern supplied by the telephone company.
● d. Open the Fax Speed menu. e. Select the correct setting. Contact your service provider to make sure that fax is supported and for a recommended fax speed settings. Some companies might require an adapter. An error message displays on the control panel The No fax detected. message appears NOTE: This error does not always refer to a missed fax. If a voice call is made to a fax number by mistake and the caller hangs up, the No fax detected. message appears on the control panel.
NOTE: Turning off the Error Correction Mode feature can reduce image quality. ● ● a. From the Home screen, touch the Setup b. Open the Fax Setup menu. c. Open the Advanced Fax Setup menu. d. Open the Error Correction Mode menu. e. Select the Off setting. button. Print the Fax Activity Log report from the control panel to determine if the error occurs with a specific fax number. a. Touch the Setup button, and then touch the Reports button. b. Open the Fax Reports menu. c.
NOTE: Memory errors might occur if the faxes are not printed. The product will not answer if the memory is full. Sender receives a busy signal A handset is connected to the product ● Make sure the phone is hung up. ● Change the Answer Mode option to match the product setup. a. From the Home screen, touch the Setup b. Open the Fax Setup menu. c. Open the Basic Fax Setup menu. d. Open the Auto Answer menu. e. Select On. button.
Solve general fax problems ● Faxes are sending slowly ● Fax quality is poor ● Fax cuts off or prints on two pages Faxes are sending slowly The product is experiencing poor phone line quality. ● Retry sending the fax when the line conditions have improved. ● Check with the phone service provider that the line supports fax. ● Turn off the Error Correction Mode setting. a. Open the Setup b. Open the Fax Setup menu. c. Open the Advanced Fax Setup menu. d. Open the Error Correction Mode menu.
Fax quality is poor Fax is blurry or light. ● Increase fax resolution when sending faxes. Resolution does not affect received faxes. a. From the home screen, touch the Fax b. Touch the Settings menu. c. Open the Resolution menu. d. Select the correct setting. button. NOTE: Increasing resolution slows transmission speed. ● Turn on the Error Correction Mode setting from the control panel. a. Open the Setup b. Touch the Fax Setup menu. c. Touch the Advanced Setup menu. d.
Regulatory information and warranties For regulatory and warranty information, see the HP OfficeJet Pro X476 AND X576 MFP Series Warranty and Legal Guide.
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13 Manage and maintain ENWW ● Print information pages ● Use the HP Embedded Web Server ● Use HP Web Jetadmin software ● Product security features ● Economy settings ● Clean the product ● Product updates 197
Print information pages Information pages reside within the product memory. These pages help diagnose and solve problems with the product. NOTE: If the product language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported languages. Change the language by using the Device Setup menu on the control panel or the HP Embedded Web Server. 1. From the Home screen, touch the Setup 2. Touch the Print Reports button. 3.
Menu Item Sub Menu Item Description Junk Fax Report Prints a list of phone numbers that are blocked from sending faxes to this product.
Use the HP Embedded Web Server This product is equipped with an embedded Web server (EWS), which provides access to information about product and network activities. A Web server provides an environment in which Web programs may run, much in the same way that an operating system, such as Windows, provides an environment for programs to run on a computer. The output from these programs can then be displayed by a Web browser.
Open the HP Embedded Web Server To open the HP Embedded Web Server (HP EWS), type the IP address or host name of the product in the address field of a supported Web browser. To find the IP address, print a Printer Status Report or Network Configuration Page, or get the IP address from the product control panel. You can also open the HP EWS from the Windows printer driver. Open the Services tab and then click the Device and Supplies Status icon.
● Manage: Useful links for managing the HP EWS. ● Wired Network Status: Displays wired (802.3) status or wired (802.11) status (wireless models). ● Setup: Displays setup options. ● Custom Shortcut: Customize quick links to be added as shortcut. ● Support: Links to Hewlett-Packard's support Web site. ● Scan to Computer: Starts a scan to a computer. NOTE: Settings for this page are automatically saved in the Web browser's cookies. If the Web browser's cookies are deleted, these settings are lost.
● Fax Speed-dial: Enter and store speed dial numbers. ● Fax Forwarding: Automatically redirect incoming faxes to another fax number. ● Junk Fax Blocker: Block faxes from specific people or businesses. Information area: ● Fax Log: Contains a list of the faxes that have been sent from or received by this product. HP Digital Fax area: ● Digital Fax Profile: Save incoming black-and-white faxes to a designated folder on the network or forward them as email.
Backup and Restore ● Backup: Create a password-encrypted file that stores the printer's settings. ● Restore: Restore the printer's settings using a backup file created by the HP EWS. Job Management ● Job Monitor: Monitor or cancel jobs currently active or pending in the printer. Printer Restart ● Power Cycle: Allows you to turn off and restart the printer.
that are done through the HP Embedded Web Server. If you change an existing password, you must first enter that password. You can also remove the password by entering the existing password and then deleting the assigned password. Control Panel Lock The HP Embedded Web Server allows the ability to lock certain features on the product’s control panel to prevent unauthorized use. Once the control panel lock is enabled, certain control panel configuration features cannot be changed from the control panel.
● Port 9100 disable/enable: The product supports raw IP printing through TCP Port 9100. This HP-propriety TCP/IP port on the product is the default port for printing and it is accessed by HP software. Port 9100 can be enabled or disabled. ● Web Services disable/enable: The product supports the ability to enable or disable Microsoft Web Services Dynamic Discovery (WS Discovery) protocols or Microsoft Web Services for Devices (WSD) Print services supported on the product.
Syslog Support of Syslog, a standard protocol for logging status messages to a designated server, can be used to track the activities and status of devices on the network. The HP Embedded Web Service provides the ability to enable Syslog and to specify the server to which the status messages will be sent. Specifying the priority of those status messages is also supported.
Economy settings Print with General Office mode General Office print mode uses less ink, which might extend the life of the cartridge. 1. On the File menu in the software program, click Print. 2. Select the product, and then click the Properties or Preferences button. 3. Click the Paper/Quality tab. 4. Select General Office from the Print Quality drop-down box.
Set Sleep After Standby 1. From the Home screen, touch the Setup 2. Open the following menus: 3. ● Device Setup ● Power Handling ● Sleep After Standby button. Select the time for the sleep after standby delay. NOTE: The default is 2 hours. Schedule On/Off 1. From the Home screen, touch the Setup 2. Open the following menus: 3. ENWW ● Device Setup ● Power Handling ● Schedule On/Off button. Enable Schedule On or Schedule Off and set the times for those events to take affect.
Clean the product Clean the printhead During the printing process, paper, ink, and dust particles can accumulate inside the product. Over time, this buildup can cause print-quality problems such as ink specks or smearing. This product has a cleaning mode that can correct and prevent these types of problems. Clean the printhead from the product control panel 1. From the Home screen, touch the Setup 2. Touch the Tools menu. 3. Touch the Clean Printhead button. 4.
3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen. They might seep and damage the product. 4. Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting. 5.
2. Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt. 3. Close the document feeder cover. Clean the touch screen Clean the touch screen whenever it is necessary to remove fingerprints or dust. Wipe the touch screen gently with a clean, water-dampened, lint-free cloth. CAUTION: Use water only. Solvents or cleaners can damage the touch screen. Do not pour or spray water directly onto the touch screen.
Product updates Software and firmware updates and installation instructions for this product are available at www.hp.com/support . Click Support & Drivers, click the operating system, and then select the download for the product.
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14 Solve problems ENWW ● Customer support ● Problem-solving checklist ● Restore the factory-set defaults ● Paper feeds incorrectly or becomes jammed ● Clear jams ● Improve print quality ● The product does not print or it prints slowly ● Solve Plug and Print USB Drive printing problems ● Solve product connectivity problems ● Solve wireless network problems ● Solve product software problems with Windows ● Solve product software problems with Mac 215
Customer support Get telephone support, free during your warranty period, for your country/region Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/. Have the product name, serial number, date of purchase, and problem description ready. 216 Get 24-hour Internet product support and troubleshooting and download drivers and software, and electronic information www.hp.com/support Get support for products used with a Macintosh computer www.hp.
Problem-solving checklist Follow these steps when trying to solve a problem with the product.
Step 4: Test copy functionality 1. Place the configuration page into the document feeder and make a copy. If paper does not feed smoothly through the document feeder, you might need to clean the document feeder rollers and separation pad. Make sure the paper meets specifications for this product. 2. Place the configuration page onto the scanner glass and make a copy. 3. If the print quality on the copied pages is not acceptable, clean the scanner glass and the small glass strip.
Factors that affect product performance Several factors affect the time it takes to print a job: ● The software program that you are using and its settings ● The use of special paper (such as heavy paper and custom-size paper) ● Product processing and download time ● The complexity and size of graphics ● The speed of the computer you are using ● The USB or network connection ● Whether the product is printing in color or in monochrome ● The type of USB drive, if you are using one Restore the
Paper feeds incorrectly or becomes jammed ● The product does not pick up paper ● The product picks up multiple sheets of paper ● Prevent paper jams The product does not pick up paper If the product does not pick up paper from the tray, try these solutions. 1. Open the product and remove any jammed sheets of paper. 2. Load the tray with the correct size of paper for your job. 3. Make sure the paper guides in the tray are adjusted correctly for the size of paper.
ENWW 3. Use paper that has not previously been printed or copied on. 4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray. 5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they are touching the paper stack without bending it. 6. Make sure that the tray is fully inserted in the product. 7.
Clear jams Jam locations Jams can occur in these locations: 1 7 6 2 4 3 5 1 Document feeder 2 Scanner 3 Output bin 4 Tray 2 5 Optional Tray 3 and left jam-access door 6 Tray 1 7 Left door Traces of ink might remain in the product after a jam. This problem typically resolves itself after a few sheets have been printed.
Clear jams from the document feeder 1. Turn the product off. 2. Open the document feeder cover. 3. Lift the document feeder roller assembly, and gently pull the jammed paper out.
4. Close the document feeder cover. 5. Open the scanner lid. If paper is jammed behind the white plastic backing, gently pull it out. Clear jams in Tray 1(Multi-purpose tray) 1. If the jammed sheet is visible and easily accessible in Tray 1, pull it from Tray 1. NOTE: If the sheet tears, make sure that all of the fragments are removed before you resume printing.
2. The jammed sheet may also be accessible by removing Tray 2 and removing the jammed sheet by pulling it to the right and then out of the product. 3. If the jammed sheet is not visible or easily accessible in Tray 1, open the left door to access the jammed sheet. 4. If the paper is still not visible or accessible, remove the duplexer by pulling it out with both hands. Set the duplexer aside, upright, on a piece of paper to prevent ink spills.
5. Lower the platen by pressing down on the green tab. This will cause the product to try to feed the sheet through the print zone. You may need to gently pull on the sheet if it does not feed. Remove the sheet. 6. Lift the green tab to place the platen back into its operating position.
7. Reinstall the duplexer. 8. Close the left door.
Clear jams in Tray 2 1. Open Tray 2 by pulling it out and releasing the latch at the rear left of the tray. 2. Remove the jammed sheet by pulling it to the right and then out of the product. 3. Close Tray 2. NOTE: To close the tray, push in the middle or with even pressure on both sides. Avoid pushing on one side only.
Clear jams in optional Tray 3 1. Open Tray 3. 2. Remove the jammed sheet by pulling it to the right and then out of the product.
3. If the jam cannot be cleared at the tray, try clearing the jam from the Tray 3 left door. 4. Close Tray 3. NOTE: To close the tray, push in the middle or with even pressure on both sides. Avoid pushing on one side only. Clear jams in the left door 1. 230 Open the left door.
2. Gently remove any visible paper from the rollers and delivery area. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Do not use sharp objects to remove fragments. 3. Close the left door.
Clear jams in the output bin 1. Look for jammed paper in the output bin area. 2. Remove any visible media. NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing. 3. 232 Open and then close the left door to clear the message.
Clear jams in the duplexer 1. Open the left door. 2. If you can see the trailing edge of the sheet, remove the sheet from the product. 3. If the paper is not visible or accessible, remove the duplexer by pulling it out with both hands. Set the duplexer aside, upright, on a piece of paper to prevent ink spills. CAUTION: When pulling out the duplexer, avoid making direct contact with the black cylinder to prevent ink smear on skin or clothes.
4. Lower the platen by pressing down on the green tab. This will cause the product to try to feed the sheet through the print zone. You may need to gently pull on the sheet if it does not feed. Remove the sheet. 5. Lift the green tab to place the platen back into its operating position.
6. Reinstall the duplexer. 7. Close the left door.
Improve print quality You can prevent most print-quality problems by following these guidelines.
3. Open the Paper/Quality menu. 4. Select a type from the Media Type drop-down list. 5. Click the Print button. Adjust color Manage color by changing the settings on the Color (Windows) and Color Options tab (Mac) in the printer driver. Change the color theme for a print job ENWW 1. On the File menu in the software program, click Print. 2. Click Properties or Preferences (Windows). 3. Click the Color tab (Windows) or Color Options tab (Mac) and uncheck HP EasyColor. 4.
Change the color options Change the color options settings for the current print job from the color tab of the printer driver. 1. On the File menu in the software program, click the Print item. 2. Click Properties or Preferences (Windows). 3. Click the Color tab (Windows) or Color Options tab (Mac). 4. Clear the HP EasyColor check box. 5.
NOTE: Changing color settings manually can impact output. HP recommends that only color graphics experts change these settings. ENWW 6. Click OK so save your adjustments and close the window, or click Reset to return the settings to the factory defaults (Windows). 7. Click the Print in Grayscale option (Windows) or Print Color as Gray (Mac) to print a color document in black and shades of gray. Use this option to print color documents for photocopying or faxing.
Use paper that meets HP specifications Use different paper if you are having any of the following problems: ● The printing is too light or seems faded in areas. ● Specks of ink are on the printed pages. ● Ink is smearing on the printed pages. ● Printed characters seem misformed. ● Printed pages are curled. Always use a paper type and weight that this product supports.
Refilled or remanufactured ink cartridges Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. If you are using a refilled or remanufactured ink cartridge and are not satisfied with the print quality, replace the cartridge with a genuine HP cartridge.
Section Ink cartridge 3 Magenta 4 Yellow ● If dots or streaks appear in one or more groups, clean the printhead. If this does not solve the problem, contact HP. ● If streaks appear in multiple color bands, see if the problem still persists by performing an additional print head cleaning, and then contact HP. A component other than the ink cartridge is probably causing the problem. Inspect the ink cartridge for damage 1.
Use the following procedure to clean ink smears. 1. Load plain letter or A4 paper when you are prompted. 2. From the control panel, touch the Setup 3. Press or touch the Tools menu button. 4. Press or touch the Clean ink Smear menu button. 5. Press or touch the OK button to begin the cleaning process. button. A page feeds through the product slowly. Retain this page for further print quality evaluation. Clean the printhead Printhead cleaning can help fix many print quality problems.
HP UPD PS driver HP UPD PCL 5 HP UPD PCL 6 ● Recommended for printing with Adobe® software programs or with other highly graphics-intensive software programs. ● Provides support for printing from postscript emulation needs, or for postscript flash font support. ● This driver is available for download at http://www.hp.com/go/upd. ● Recommended for general office printing in Windows environments. ● Compatible with previous PCL versions and older HP Inkjet products.
1. Use the power switch to turn off the product, and then unplug the power cord from the electrical socket. 2. Open the scanner lid. 3. Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the product; these can damage the product. Do not place liquids directly on the glass or platen.
3. Make sure the cables are all connected correctly. If the product is connected to a network, check the following items: ◦ Check the light next to the network connection on the product. If the network is active, the light is green. ◦ Make sure that you are using a network cable and not a phone cord to connect to the network. ◦ Make sure the network router, hub, or switch is turned on and that it is working correctly. 4. Install the HP software from the CD that came with the product.
Solve Plug and Print USB Drive printing problems ● The USB Print menu does not open when you insert the USB accessory ● The file does not print from the USB storage device ● The file that you want to print is not listed in the USB Print menu The USB Print menu does not open when you insert the USB accessory 1. You might be using a USB storage device or a file system that this product does not support. Save the files on a standard USB storage device that uses File Allocation Table (FAT) file systems.
The file that you want to print is not listed in the USB Print menu 1. You might be trying to print a file type that the USB printing feature does not support. The product supports .PDF, PNG, .JPEG, and PostScript file types. 2. You might have too many files in a single folder on the USB storage accessory. Reduce the number of files in the folder by moving them to subfolders. 3. You might be using a character set for the file name that the product does not support.
3. Look at the ethernet port on the back of the product, and verify that the amber activity light and the green link-status light are active. 4. If the problem continues, try a different cable or port on the network router, switch, or hub. The computer is using the incorrect IP address for the product 1. On the computer, open the printer properties and click the Ports tab. Verify that the current IP address for the product is selected.
New software programs might be causing compatibility problems Verify that any new software programs are correctly installed and that they use the correct printer driver. The computer or workstation might be set up incorrectly 1. Check the network drivers, printer drivers, and the network redirection. 2. Verify that the operating system is configured correctly. The product is disabled, or other network settings are incorrect 250 1.
Solve wireless network problems ● Wireless connectivity checklist ● The control panel displays the message: The wireless feature on this product has been turned off ● The product does not print after the wireless configuration completes ● The product does not print, and the computer has a third-party firewall installed ● The wireless connection does not work after moving the wireless router or product ● Cannot connect more computers to the wireless product ● The wireless product loses communica
The control panel displays the message: The wireless feature on this product has been turned off 1. Touch the Setup 2. Touch the Turn Wireless On/Off button, and then touch the On button. button, and then touch the Wireless Setup menu. The product does not print after the wireless configuration completes 1. Make sure the product is turned on and in the ready state. 2. Make sure you are connecting to the correct wireless network. 3. Make sure that the wireless network is working correctly. 4. a.
The product does not print, and the computer has a third-party firewall installed 1. Update the firewall with the most recent update available from the manufacturer. 2. If programs request firewall access when you install the product or try to print, make sure you allow the programs to run. 3. Temporarily turn off the firewall, and then install the wireless product on the computer. Enable the firewall when you have completed the wireless installation.
5. Make sure that the correct port or product is selected. a. b. For printers installed without the fully-featured installer: 1. From the list of printers on your computer, right-click the name of this product, click Properties, and then open the Ports tab. 2. Make sure the box is checked next to Virtual printer port for USB.
The wireless network is not functioning 1. To verify if the network has lost communication, try connecting other devices to the network. 2. Test network communication by pinging the network. 3. ENWW a. Open a command-line prompt on your computer. For Windows, click Start, click Run, and then type cmd. b. Type ping followed by the service set identifier (SSID) for your network. c. If the window displays round-trip times, the network is working.
Solve product software problems with Windows Problem Solution A printer driver for the product is not visible in the Printer folder Reinstall the product software. NOTE: Close any applications that are running. To close an application that has an icon in the system tray, right-click the icon, and select Close or Disable. Try plugging the USB cable into a different USB port on the computer. An error message was displayed during the software installation Reinstall the product software.
Problem Solution Windows 7, installed without using the fully-featured installer (such as Add Printer Wizard in Windows) Windows XP, Windows Server 2003, Windows Server 2008, and Windows Vista, Windows 7, installed using the fullyfeatured installer ENWW 1. Click Start. 2. Click Devices and Printers. 3. Right-click the product driver icon, and then select Printer properties. 4. Click the Ports tab, and then click Configure Port. 5. Verify the IP address, and then click OK or Cancel. 6.
Solve product software problems with Mac ● The printer driver is not listed in the Print & Scan list ● The product name does not appear in the product list in the Print & Scan list ● The printer driver does not automatically set up the selected product in the Print & Scan list ● A print job was not sent to the product that you wanted ● When connected with a USB cable, the product does not appear in the Print & Scan list after the driver is selected.
A print job was not sent to the product that you wanted 1. Open the print queue and restart the print job. 2. Another product with the same or similar name might have received your print job. Print a configuration page to check the product name. Verify that the name on the configuration page matches the product name in the Print & Scan list. When connected with a USB cable, the product does not appear in the Print & Scan list after the driver is selected.
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A ENWW Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers 261
Order parts, accessories, and supplies Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider.
B ENWW Service and support ● Hewlett-Packard limited warranty statement ● End User License Agreement ● OpenSSL ● Customer support 263
Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Officejet Pro X476dn, X476dw, X576dw 1 year HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License Agreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software, including a license agreement in online documentation.
4. TRANSFER. a. Third Party Transfer. The initial end user of the HP Software may make a one-time transfer of the HP Software to another end user. Any transfer will include all component parts, media, User Documentation, this EULA, and if applicable, the Certificate of Authenticity. The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the transferred Software will agree to this EULA.
© 2009 Hewlett-Packard Development Company, L.P. Rev.
OpenSSL This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/) THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
Customer support Get telephone support, free during your warranty period, for your country/region Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/. Have the product name, serial number, date of purchase, and problem description ready. 270 Get 24-hour Internet product support and troubleshooting and download drivers and software, and electronic information www.hp.com/support Get support for products used with a Macintosh computer www.hp.
C ENWW Product specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Acoustic emissions ● Environmental specifications 271
Physical specifications Table C-1 Physical specifications Product Height Depth Width Weight HP Officejet Pro X476 MFP Series 521 mm (20.5 inches) 406 mm (16.0 inches) 521 mm (20.5 inches) 23.7 kg (50.0 lb) HP Officejet Pro X576 MFP Series 518 mm (20.4 inches) 399 mm (15.7 inches) 516 mm (20.3 inches) 23.1 kg (51 lb), without supplies Power consumption, electrical specifications, and acoustic emissions CAUTION: Power requirements are based on the country/region where the product is sold.
Environmental specifications Table C-3 Environmental specifications1 Operating Transporting 15° to 30° C –40° to 60° C (59° to 86° F) (–40° to 140° F) Relative humidity 20 to 80% 90% or less (non-condensing) Altitude 0 to 3048 m (0 to 10,000 ft) Tilt IMPORTANT: Caution should be taken when moving the printer since tilting at an angle of > 15 degrees could result in ink leakage, especially soon after startup Temperature 1 ENWW Values are subject to change.
274 Appendix C Product specifications ENWW
D ENWW Environmental product stewardship program ● Protecting the environment ● Ozone production ● Power consumption ● Paper use ● Plastics ● HP Officejet print supplies ● Return and recycling instructions ● Paper ● Material restrictions ● Disposal of waste equipment by users ● Electronic Hardware Recycling ● Chemical substances ● Material Safety Data Sheet (MSDS) ● For more information ● Substances Table (China) ● Restriction on Hazardous Substances statement (Turkey) ●
Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment.
Ozone production This product generates no appreciable ozone gas (O3).
Power consumption Power usage drops significantly while in Ready or Sleep mode, which saves natural resources and saves money without affecting the high performance of this product. Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency's ENERGY STAR specifications for imaging equipment.
Paper use This product’s optional automatic duplex feature (two-sided printing) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources. NOTE: Recycled paper and A4 sized paper can be used for duplexing.
Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life.
HP Officejet print supplies HP is committed to providing inventive, high-quality products and services that are environmentally sound, from product design and manufacturing to distribution, customer use and recycling. When you participate in the HP Planet Partners program, we ensure your HP Officejet ink cartridges are recycled properly, processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills.
Return and recycling instructions United States and Puerto Rico Go to www.hp.com/recycle for complete recycling information and to order post-paid labels and envelopes or boxes. Please follow the applicable instructions below. Multiple returns (more than one cartridge) 1. Package each HP Officejet ink cartridge in its original box and bag. 2. Tape the boxes together using strapping or packaging tape. The package can weigh up to 31 kg (70 lb). 3. Use a single pre-paid shipping label. OR 1.
Non-U.S. returns To participate in HP Planet Partners return and recycling program, just follow the simple directions in the recycling guide (found inside the packaging of your new product supply item) or visit www.hp.com/recycle. Select your country/region for information on how to return your HP Officejet printing supplies. Battery disposal For battery disposal information, see http://www8.hp.com/us/en/hp-information/environment/ product-recycling.
Paper This product is capable of using recycled papers when the paper meets HP guidelines. This product is suitable for the use of recycled paper according to EN12281:2002.
Material restrictions This HP product does not contain intentionally added mercury. This HP product contains a battery that might require special handling at end-of-life. The batteries contained in or supplied by Hewlett-Packard for this product include the following: HP Officejet Pro X476 and X576 MFP Series Type Lithium Manganese Dioxide Weight 3.0 g Location On main board User-removable No For recycling information, you can go to www.hp.
Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, go to http://www.hp.
Electronic Hardware Recycling HP encourages customers to recycle used electronic hardware. For more information about recycling programs go to: http://www.hp.com/recycle.
Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/reach.
Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, ink) can be obtained by accessing the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ community/environment/productinfo/safety.
For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP’s commitment to the environment ● HP’s environmental management system ● HP’s end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment.
Substances Table (China) ENWW Substances Table (China) 291
Restriction on Hazardous Substances statement (Turkey) Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur 292 Appendix D Environmental product stewardship program ENWW
Restriction on Hazardous Substances statement (Ukraine) Обладнання відповідає вимогам Технічного регламенту щодо обмеження використання деяких небезпечних речовин в електричному та електронному обладнанні, затвердженого постановою Кабінету Міністрів України від 3 грудня 2008 № 1057 ENWW Restriction on Hazardous Substances statement (Ukraine) 293
Restriction on Hazardous Substances statement (Vietnam) “Các sản phẩm của công ty Hewlett-Packard tuân thủ Thông tư 30/2011/TT-BCT quy định tạm thời về giới hạn hàm lượng cho phép của một số hóa chất độc hại trong sản phẩm điện, điện từ” 294 Appendix D Environmental product stewardship program ENWW
E ENWW Regulatory information ● Regulatory Notices ● VCCI statement (Japan) ● Power cord instructions ● Power cord statement (Japan) ● EMC statement (Korea) ● GS statement (Germany) ● European Union Regulatory Notice ● Additional statements for telecom (fax) products ● Additional statements for wireless products ● Anonymous usage information storage 295
Regulatory Notices Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-1212. This regulatory number should not be confused with the marketing name (HP Officejet Pro X476 MFP Series, HP Officejet Pro X576 MFP Series, etc.) or product numbers (CN459A, CN463A, CN596A, CV037A etc.).
VCCI statement (Japan) ENWW VCCI statement (Japan) 297
Power cord instructions Make sure your power source is adequate for the product voltage rating. The voltage rating is on the product label. The product uses either 100-127 Vac or 220-240 Vac and 50/60 Hz. Connect the power cord between the product and a grounded AC outlet. CAUTION: To prevent damage to the product, use only the power cord that is provided with the product.
EMC statement (Korea) ENWW EMC statement (Korea) 299
GS statement (Germany) Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert warden.
European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: ● Low Voltage Directive 2006/95/EC ● EMC Directive 2004/108/EC ● Ecodesign Directive 2009/125/EC, where applicable CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP.
For 2.4-GHz Wireless LAN operation of this product, certain restrictions apply: This product may be used indoors for the entire 2400-MHz to 2483.5-MHz frequency band (channels 1 to 13). For outdoor use, only the 2400-MHz to 2454-MHz frequency band (channels 1 to 7) may be used. For the latest requirements, see www.arcep.fr. The point of contact for regulatory matters is: Hewlett-Packard GmbH, Dept.
Additional statements for telecom (fax) products EU Statement for Telecom Operation This product is intended to be connected to the analog Public Switched Telecommunication Networks (PSTN) of European Economic Area (EEA) countries/regions. Network compatibility depends on customer selected settings, which must be reset to use the equipment on a telephone network in a country/region other than where the product was purchased.
telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).
Telephone Consumer Protection Act (US) The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business, other entity, or individual sending the message and the telephone number of the sending machine or
peuvent être connectés à une interface téléphonique. La terminaison d’une interface peut se composer de n’importe quelle combinaison d’appareils, à condition que le total des numéros REN ne dépasse pas 5. Basé sur les résultats de tests FCC Partie 68, le numéro REN de ce produit est 0.0B. Australia Wired Fax Statement In Australia the HP device must be connected to the Telecommunications Network through a line cord which meets the requirements of the Technical Standard AS/ACIF S008.
Additional statements for wireless products FCC compliance statement—United States Exposure to radio frequency radiation CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized.
WARNING! Exposure to Radio Frequency Radiation The radiated output power of this device is below the Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that the potential for human contact is minimized during normal operation. To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to the antennas should not be less than 20 cm (8 inches).
Anonymous usage information storage The HP cartridges used with this printer contain a memory chip that assists in the operation of the printer.
310 Appendix E Regulatory information ENWW
F ENWW How do I? ● Connect the product on page 31 ● Use the product with Windows on page 41 ● Use the product with Mac on page 49 ● Paper and print media on page 61 ● Ink cartridges on page 75 ● Print on page 89 ● Color on page 123 ● Copy on page 131 ● Scan on page 143 ● Fax on page 151 ● Manage and maintain on page 197 ● Solve problems on page 215 311
312 Appendix F How do I? ENWW
Index A accessories ordering 261, 262 acoustic specifications 272 advanced setup fax 20 AirPrint 117 answering machines, connecting fax settings 160 anticounterfeit supplies 79 autoreduction settings, fax 161 B batteries included 285 bin, output jams, clearing 232 locating 5 blocking faxes 159 booklets creating (Windows) 111 brightness scanning 148 busy signals, redialing options 157 C canceling copy jobs 135 faxes 163 print job 104, 113 scan jobs 146 cartridges non-HP 79 recycling 79, 281 replacing 80 sto
default gateway, setting 35 defaults, restoring 219 delaying fax sending 170 deleting faxes from memory 165 Device setup menu 24 dialing from a telephone 170 pauses, inserting 156 prefixes, inserting 156 redialing automatically, settings 157 tone or pulse settings 156 dimensions 272 disposal, end-of-life 285 distinctive-ring settings 160 document conventions iii document feeder jams 223 loading 72 locating 5 door release, locating 5 dots per inch (dpi) fax 158 dpi (dots per inch) fax 158 scanning 147 driver
grayscale printing (Windows) group-dial entries creating 155 editing 155 104 H help printing options (Windows) 90 help, control panel 12 Home screen, control panel 10 HP Customer Care 216, 270 HP Digital Solutions Setup menu 24 HP Easy Color disabling 127 using 127 HP Embedded Web Server 48 HP ePrint description 36 HP ePrint Mobile Driver 116 HP ePrint, using 115 HP fraud website 79 HP Universal Print Driver 44 HP Utility 51 HP Utility, Mac 51 HP Web Jetadmin 204 HP Web Services, enabling 115 humidity spe
N n-up printing 102 selecting (Windows) 97 network configuring 22 password, changing 35 password, setting 35 settings, changing 34 settings, viewing 34 Network config menu 22 networks default gateway 35 HP Web Jetadmin 204 IPv4 address 35 subnet mask 35 networks, wired installing product 33 non-HP supplies 79 notes iii number of copies, changing 132 O obtaining IP address 33 OCR software 146 online help, control panel 12 online support 216, 270 opening printer drivers (Windows) 90 operating environment, spe
from USB storage accessories 121 settings (Mac) 101 settings (Windows) 90 printing on both sides settings (Windows) 96 priority, settings 45, 52 problem-solving no response 245 slow response 246 product model comparison 1 serial number, locating 8 product overview 2 protocol settings, fax 182 PS Emulation drivers 42 PS font list 30 pulse-dialing 156 R Readiris OCR software 146 receiving faxes autoreduction settings 161 blocking 159 error report, printing 181 polling 162 reprinting 173 ring patterns, setting
Plug and Print USB Drive printing problems 247 USB direct-connect problems 248 special paper printing (Windows) 104 specifications electrical and acoustic 272 environmental 273 physical 272 speed dials programming 167 speed-dial entries creating 154 editing 154 standby disabling 208 enabling 208 status Home screen, control panel 10 HP Utility, Mac 51 storing environmental specifications 273 ink cartridges 79 subnet mask 35 supplies counterfeit 79 non-HP 79 ordering 261, 262 recycling 79, 281 status, viewing
© 2012 Hewlett-Packard Development Company, L.P. www.hp.
