User Guide - Windows 8.1

Table of contents
1 Getting information ....................................................................................................................................... 1
2 Setting up your computer .............................................................................................................................. 3
Connecting to the Internet (select models only) .................................................................................................. 4
3 Navigating the screen .................................................................................................................................... 5
Using touch gestures ............................................................................................................................................. 5
Using the keyboard and mouse ............................................................................................................................. 5
4 Protecting your computer .............................................................................................................................. 8
Computer security features ................................................................................................................................... 8
5 Troubleshooting ........................................................................................................................................... 9
Computer does not start ....................................................................................................................................... 9
Power ................................................................................................................................................................... 10
Display (monitor) (select models only) ............................................................................................................... 10
Keyboard and mouse (with cable) ....................................................................................................................... 11
Keyboard and mouse (wireless) .......................................................................................................................... 11
Speakers and sound ............................................................................................................................................ 12
Internet access .................................................................................................................................................... 13
Software troubleshooting ................................................................................................................................... 14
6 System Recovery ......................................................................................................................................... 16
Choosing a system recovery method .................................................................................................................. 16
System recovery options ..................................................................................................................................... 16
Recovery media ................................................................................................................................................... 18
7 Maintenance ............................................................................................................................................... 20
Schedules and tasks ............................................................................................................................................ 20
Cleaning your computer ...................................................................................................................................... 21
8 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 23
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 23
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