User Guide

3
What size paper do I need to buy for my HP Sprocket Printer?
Only use 2 x 3” (5 x 7.6 cm) HP Sprocket Photo Paper with HP Sprocket Printer.
You can purchase additional paper in the sprocket app by tapping “Buy Paper”
in the Main Menu or from hpsprocket.com/start.
Make sure to use genuine HP Sprocket Photo Paper. You can purchase genuine
HP Sprocket Photo Paper from the app or from other retailers.
2. Unwrap a pack of HP Sprocket Photo Paper (10 sheets). Make sure the included blue Smartsheet® is on the
bottom of the stack, barcode and logo facing down. Stack the photo paper on top of the Smartsheet® with
the HP logos facing down also.
4. Return the Top Cover to the printer by aligning it in the cutout edge of the open top and then sliding the cover
closed. It will click into place and attach securely when fastened.
• Always power o your printer before loading paper.
3. Place both the paper and the Smartsheet® into the Paper Input Tray.
Note: The Smartsheet® will pass through the HP Sprocket Printer automatically before the rst print job. The
Smartsheet® cleans and calibrates the printer for the paper pack. Use a Smartsheet® with each pack of newly loaded
paper for best print quality. Each Smartsheet® is specially calibrated to prepare that pack of paper for use in your
printer. Discard the sheet after you have printed all ten sheets in the pack.
Caution:
• Do not insert more than 1 pack of HP Sprocket Photo Paper (10 sheets plus 1 Smartsheet®) into the printer
at a time to avoid paper jams or print errors.
• Only use HP Sprocket Photo Paper with the printer to avoid paper jams and malfunctions.
You can purchase additional paper within the sprocket app by tapping “Buy Paper” in the Main Menu.
• In the case of a paper jam, do not pull on the paper. Instead, turn the printer o and on again to
automatically eject the paper.
• Do not pull the paper out of the printer during printing.
• If spills or moisture collect on a photo, wipe it away as soon as possible to prevent color damage.
Keep photo paper clean and free of bends or damage for best print quality.