Manual

Stuck power button ...................................................................................................... 120
Additional information ...................................................................................................................................... 121
Acronyms ......................................................................................................................................... 121
Blinking lights and boot error codes ............................................................................................... 122
Processor not executing code ...................................................................................... 122
BIOS recovery code unable to nd valid BIOS recovery image ..................................... 122
Memory module error ................................................................................................... 122
Graphics Controller Error (No Controller) ..................................................................... 123
Failure - System Board Error ........................................................................................ 123
Intel Trusted Execution Technology (TXT) Error .......................................................... 123
Sure Start unable to nd valid BIOS Boot Block image ................................................ 123
Sure Start has identied a problem (Manual Recovery Policy Set) .............................. 124
POST Error Messages and User Actions .......................................................................................... 124
Routine Maintenance for Performance Improvement .................................................................... 126
Common Blue Screen Error Messages ............................................................................................ 126
Error message list ......................................................................................................... 126
Bug check symbolic names ........................................................................................... 126
Microsoft general troubleshooting of Windows bug check codes ............................... 127
Use Windows Debugging Tool ......................................................................................................... 127
Windows Software Development Kit (SDK) .................................................................. 128
Display Issue: Pixel Anomalies ........................................................................................................ 132
Cable management ......................................................................................................................... 133
Connector types .............................................................................................................................. 134
8 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 7 ........................................................................ 136
Using Computer Setup ....................................................................................................................................... 136
Starting Computer Setup ................................................................................................................ 136
Navigating and selecting in Computer Setup ................................................................................. 136
Restoring factory settings in Computer Setup ............................................................................... 137
Updating the BIOS ........................................................................................................................... 138
Determining the BIOS version ...................................................................................... 138
Downloading a BIOS update ......................................................................................... 138
Changing the boot order using the f9 prompt ................................................................................ 139
TPM BIOS settings (select products only) ......................................................................................................... 139
Using HP Sure Start (select products only) ....................................................................................................... 140
9 Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10 ...................................................................... 141
Using Computer Setup ....................................................................................................................................... 141
Starting Computer Setup ................................................................................................................ 141
Navigating and selecting in Computer Setup ................................................................................. 141
Restoring factory settings in Computer Setup ............................................................................... 142
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