Software User Manual

Error
Corrective action
The path status that
requires the action
appears in the Alternate
Path list on the Path
Setting window (see
Setting alternate paths for
external LUs).
The following rows describe path status values displayed in the Alternate Path list
and corrective actions for each status value. See Notes on connecting external
arrays for notes on connection settings and examples of recovery procedures, and
then take the corrective action.
Unknown Status:Thep
athstatusisunknown.
Corrective a
ction: The path status cannot be
identified.
Contact your HP account support
representa
tive.
Blockade Status: The external port is blocked.
Corrective action: The external port is blocked
because of the microprogram or package replacement
or some other factor. Check the local array's status. If
you cannot restore the path, contact your HP account
support representative.
External device setting
changed
Status: The external array's configuration changed.
Forexample,thepathdefinition was deleted, or the
external array itself was replaced by another device.
Corrective action: The external array's port is
recognized. See the internal array's documentation,
and check if the operation that changes the mapped
device's setting information has not been performed.
LDEV si
ze reduced
Status
: The external array's volume capacity setting
change
d (was reduced).
Corrective action: Check the volume capacity of the
external array's LU. Execute the Delete LU operation,
and retry the Add LU operation.
Not ready
Status: The reply from the external array was
NOTREADY. The external array's drive is spinning up,
or the external array's device is being formatted.
Corrective action: The path cannot be used to
access the external array. Check the external array's
status. If you cannot restore the path, contact your
HP account support representative.
Illegal request
Status: The reply from the external array was
ILLEGALREQUEST. The command cannot be executed
to the external array's device. Data protection might
be set on the external array's device.
Corrective action: The external array's port is
recognized. Check the external array's setting. If
you cannot restore the path, contact your HP account
support representative.
Command aborted
St
atus: The reply of the external array was
A
BORTEDCOMMAND. An error might have occurred
o
n the external array side.
C
orrective action:Theportoftheexternalarrayis
r
ecognized. Check the external array's setting and
the condition of the connection to the external array
(for example, cables or switches). If you cannot
restore the path, contact your HP account support
representative.
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Troubleshooting External Storage XP