Software User Manual

NOTE:
In WWNs, X is an arbitrary number or character. Ports in the same apparatus have identical values.
Path status and examples of rec. proce. (TagmaStore AMS and TagmaStore
WMS subsys.)
Table 20 shows the examples of recovery procedures when the path status is not normal. When the path
status is not normal, see Troubleshooting External Storage XP and this table to recover the path status. If
you cannot restore the path, contact your HP account support representative.
Table 20 Path stat. & ex. of rec. proced. (TagmaStore AMS & TagmaStore WMS subs.)
Path status
Examples of recovery procedures
LUN Manager may have changed the LU paths' settings.
Check the LU paths' settings. If the LU paths' settings changed, change
the settings back to the ones used when the volume was mapped.
Or use External Storage XP to perform the Delete LU operation, and
perform the Add LU operation again.
External device setting changed
LUN Security XP Extension may have changed the volume's access
attribute.
Check the volume's access attribute. If the volume is protected by the
access attribute, release the protection.
Thevolumemayhavebeensetasapairvolumefordatacopy.
Check if the volume is set as a pair volume for Business Copy XP,
Continuous Access XP, or another copy program. If the volume is set as
a pair volume, the volume might be protected because of the pair status.
If the volume is protected, change the pair status or delete the pair.
Illegal request
LUN Security XP Extension may have changed the volume's access
attribute.
Check the volume's access attribute. If the volume is protected by the
access attribute, release the protection.
Thevolumemayhavebeensetasapairvolumefordatacopy.
Check if the volume is set as a pair volume for Business Copy XP,
Continuous Access XP, or another copy program. If the volume is set as
a pair volume, the volume might be protected because of the pair status.
If the volume is protected, change the pair status or delete the pair.
Response error
LUN Security XP Extension may have changed the volume's access
attribute.
Check the volume's access attribute. If the volume is protected by the
access attribute, release the protection.
There is a problem with the connection to the external array. The
followingarepossiblecauses:
• The fibre cable is not connected properly.
• The topology setting between the external and target ports does
not match.
• If the external array is connected through switches, the switches'
settings might not be appropriate.
Check if the fibre cable is connected properly, and use LUN Manager
to set the Fibre Channel port properly.
Cannot detect port
LUN Manager may have enabled the host group security.
Check if host group security is enabled. If host group security is
enabled, disable host group security.
External Storage XP user guide
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