HP ProBook 4320s Notebook PC HP ProBook 4321s Notebook PC HP ProBook 4420s Notebook PC HP ProBook 4421s Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2010, 2011, 2012 HewlettPackard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification .............................................................................................................. 10 Identifying hardware ........................................................................................................................... 10 Top components ...................
Plastic parts ....................................................................................................... 51 Cables and connectors ..................................................................................... 52 Drive handling ................................................................................................... 52 Grounding guidelines ......................................................................................................... 53 Electrostatic discharge damage .
Computer Setup menus ................................................................................................... 111 File menu ........................................................................................................ 111 Security menu ................................................................................................. 112 System Configuration menu ............................................................................
Backing up your information ............................................................................................ 141 Performing a recovery ..................................................................................................... 142 Using the Windows recovery tools ................................................................................... 142 Using f11 ..........................................................................................................................
1 Product description Category Product Name Description HP ProBook 4320s Notebook PC HP ProBook 4320s HP ProBook 4320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete √ √ √ √ NOTE: Discrete not for use in the People's Republic of China. √ HP ProBook 4321s Notebook PC NOTE: For use in the People's Republic of China. HP ProBook 4420s Notebook PC HP ProBook 4421s Notebook PC Processors √ Intel® Core™ ● i7-640M, 2.80-GHz (Turbo up to 3.
Category Description HP ProBook 4320s HP ProBook 4320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete ● i3-390M, 2.66-GHz, 3-MB L3 cache, 4 threads (35 W) √ √ √ √ ● i3-380M, 2.53-GHz, 3-MB L3 cache, 4 threads (35 W) √ √ √ √ ● i3-370M, 2.40-GHz, 3-MB L3 cache, 4 threads (35 W) √ √ √ √ ● i3-350M, 2.26-GHz, 3-MB L3 cache, 4 threads (35 W) √ √ √ √ ● i3-330M, 2.13-GHz, 3-MB L3 cache, 4 threads (35 W) √ √ √ √ Intel® Pentium® ● P6300, 2.
Category Memory Description HP ProBook 4320s HP ProBook 4320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete √ ● 33.8-cm (13.3-in) HD BrightView with webcam √ ● 33.8-cm (13.3-in) HD BrightView with webcam and WWAN √ ● 35.6-cm (14.0-in) HD (1366×768 resolution) √ √ ● 35.6-cm (14.0-in) HD BrightView √ √ ● 35.6-cm (14.0-in) HD with webcam √ √ ● 35.6-cm (14.
Category Hard drives Optical drives Description HP ProBook 4320s HP ProBook 4320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete Supports 9.5-mm, 6.35-cm (2.50-in) hard drives √ √ √ √ Customer-accessible √ √ √ √ Serial ATA √ √ √ √ Supports the following drives: √ √ √ √ HP 3D DriveGuard (not available on Linux) √ √ √ √ Fixed √ √ √ √ 12.7-mm (0.
Category Description HP ProBook 4320s HP ProBook 4320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete √ √ √ √ 2 WLAN antennas built into display assembly √ √ √ √ Support for no-WLAN option √ √ √ √ Support for the following WLAN formats: ● Broadcom 802.11a/b/g/n 2×2 ● Broadcom 802.11b/g ● Atheros 802.11b/g/n 1x1 ● Realtek 802.11b/g/n 1x1 ● Intel Advanced-N 6200 802.11a/b/g/n 2x2 ● Intel Advanced-N 6200 802.11a/b/g 1x2 ● Intel Wireless-N 1000 802.
Category Keyboard and pointing devices Description HP ProBook 4320s HP ProBook 4320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete HDMI √ √ √ √ VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-GHz (hot plug/unplug with auto-detect) √ √ √ √ Multi-pin AC power √ √ √ √ 33.8-cm (13.3-in) keyboard with TouchPad √ √ √ √ √ √ 35.6-cm (14.
Category Description HP ProBook 4320s HP ProBook 4320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete Windows 7 Starter with Office 2007 Ready - EDGI (available for Argentina, Brazil - English, Brazil, Latin America, Latin America - English, Russia, India, Asia Pacific, Thailand) √ √ √ √ Windows 7 Home Basic 32 with Office 2007 Ready (excludes Japan) √ √ √ √ Windows 7 Home Basic with Office 2007 Ready EDGI (available for Argentina, Brazil - English, Brazil, Latin Ame
Category Description HP ProBook 4320s HP ProBook 4320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete Windows 7 Professional (with Windows XP Professional images) with Office 2007 Personal (Japan only) √ √ √ √ Windows 7 Professional (with Windows XP Professional images) with Office 2007 Personal with PowerPoint (Japan only) √ √ √ √ Windows 7 Professional (with Windows XP Professional images) with Office 2007 Professional (Japan only) √ √ √ √ Windows Vista Home B
Category Description HP ProBook 4320s HP ProBook 4320s / 4321s HP ProBook 4420s HP ProBook 4421s UMA Discrete UMA Discrete DRDVD Windows XP Professional √ √ √ √ DRDVD Windows Vista √ √ √ √ Red Flag Linux (in the People's Republic of China only) √ √ √ √ SUSE Linux √ √ √ √ Certified: Microsoft® WHQL √ √ √ √ Windows 7 Professional 64 √ √ √ √ Windows Vista Business 64 √ √ √ √ AC adapter √ √ √ √ Battery (system) √ √ √ √ Bluetooth module √ √ √ √ Keyboard
2 External component identification Identifying hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. NOTE: Your computer may look slightly different from the illustrations in this section. Use the following instructions to see a list of hardware installed in the computer. In Windows® 7: ▲ Select Start > Control Panel > System and Security > Device Manager.
Top components TouchPad Component Description (1) To turn the TouchPad zone on and off, quickly double-tap the TouchPad off indicator. TouchPad off indicator NOTE: When the TouchPad zone is active, the light is off. (2) TouchPad zone* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) Right TouchPad button* Functions like the right button on an external mouse.
Lights Component Description (1) ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) Caps lock light On: Caps lock is on. (3) HP QuickLook light Blinking: QuickLook is being opened or closed. (4) HP QuickWeb light Blinking: The Web browser is being opened or closed. (5) Power light ● On: The computer is on. ● Blinking: The computer is in Standby. ● Off: The computer is off or in Hibernation.
Buttons, speakers, switches, and fingerprint reader (select models only) NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) Speakers (2) Produce sound. (2) Internal display switch Turns off the display if the display is closed while the power is on. (3) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer.
Keys 14 Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the cursor.
Front components Component Description (1) ● Blinking white: The hard drive or optical drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive.
Right-side components 16 Component Description (1) USB ports (2) Connect optional USB devices. (2) RJ-11 (modem) jack (select models only) Connects a modem cable. (3) Optical drive light (select models only) Blinking: The optical drive is being accessed. (4) Optical drive (select models only) Reads optical discs and, on select models, also writes to optical discs.
Left-side components Component Description (1) Attaches an optional security cable to the computer. Security cable slot NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Power connector Connects an AC adapter. (3) AC adapter light ● On: The computer is connected to external power and the battery is charging. ● Off: The computer is not connected to external power.
Bottom components 18 Component Description (1) Battery release latches (2) Release the battery from the battery bay. (2) Battery bay Holds the battery. (3) SIM slot (select models only) Contains a wireless subscriber identity module (SIM). The SIM slot is located inside the battery bay.
Display NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) Internal display switch Turns off the display if the display is closed while the power is on. (2) Internal microphone Records sound. (3) Webcam light (select models only) On: The webcam is in use. (4) Webcam (select models only) Records video and captures still photographs.
Wireless antennas (select models only) The antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Component Description (1) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide area networks (WWANs). (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). *The antennas are not visible from the outside of the computer.
Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) Battery* Powers the computer when the computer is not plugged into an external power source. (3) AC adapter Converts AC power to DC power. *Batteries and power cords vary in appearance by country or region.
3 Illustrated parts catalog Serial number label location When ordering parts or requesting information, the serial number label, located on the bottom of the computer, provides important information that you may need when contacting technical support.
Computer major components Computer major components 23
Item Description Spare part number (1) Display assembly (includes 2 WLAN antennas and cables and, on select computer models, 2 WWAN antennas and cables) NOTE: WWAN is available only on select models with 33.8-cm 13.3-in displays. For use in black models: ● 33.8-cm (13.3-in) HD (1366x768 resolution) 599553-001 ● 33.8-cm (13.3-in) HD BrightView 599554-001 ● 33.8-cm (13.3-in) HD BrightView with webcam 599555-001 ● 33.8-cm (13.3-in) HD BrightView with webcam and WWAN 599556-001 ● 33.8-cm (13.
Item Description Spare part number For use in black models: ● For with 35.6-cm (14.0-in) displays 599568-001 ● For with 33.8-cm (13.3-in) displays 599567-001 For use in red models: ● For with 35.6-cm (14.0-in) displays 607653-001 ● For with 33.8-cm (13.3-in) displays 607652-001 For use in champagne models: ● For with 35.6-cm (14.0-in) displays 625717-001 ● For with 33.8-cm (13.
Item Description Spare part number ● For use in Sweden and Finland 599572-B71 ● For use in Switzerland 599572-BG1 ● For use in Taiwan 599572-AB1 ● For use in Thailand 599572-281 ● For use in the Adriatic region 599572-BA1 ● For use in the Czech Republic and Slovakia 599572-A81 ● For use in the United Kingdom 599572-031 ● For use in the United States 599572-001 ● For use in Turkey 599572-141 In computer models with 35.6-cm (14.
Item (5) Description Spare part number ● For use in Taiwan 599573-AB1 ● For use in Thailand 599573-281 ● For use in the Adriatic region 599573-BA1 ● For use in the Czech Republic and Slovakia 599573-A81 ● For use in the United Kingdom 599573-031 ● For use in the United States 599573-001 ● For use in Turkey 599573-141 Palm rest (includes TouchPad) For use in black models: ● For use with fingerprint reader and 33.8-cm (13.3-in) displays 599549-001 ● For use with 33.8-cm (13.
Item Description (12) Modem module Spare part number NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable kit. See Cable kit on page 37 for more Cable Kit spare part information. (13) For use in all countries and regions except for Australia and New Zealand 628824-001 For use in Australia and New Zealand 510100-011 WLAN module Intel® Centrino™ Advanced-N 6200 802.
Item Description Spare part number For use in Andorra, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia, Brazil, Brunei, Bulgaria, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, the Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Ghana, Greece, Guadeloupe, Guam, Guatemala, Haiti, Herzegovina, Honduras, Hong
Item Description Spare part number For use in Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Cayman Islands, Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Dj
Item Description Spare part number ● 625825-001 580M 2.66-GHz – 3.33-GHz Intel Core i3 processors: ● 330M 2.13-GHz 597622-001 ● 350M 2.26-GHz 597623-001 ● 370M 2.40-GHz 613584-001 ● 380M 2.53-GHz 625823-001 ● 390M 2.66-GHz 634692-001 Intel Pentium processors: ● P6000 1.86-GHz 613586-001 ● P6100 2.00-GHz 613587-001 ● P6200 2.13-GHz 625831-001 ● P6300 2.26-GHz 635500-001 Intel Celeron processors: (18) ● P4500, 1.86-GHz 611699-001 ● P4600, 2.
Item Spare part number ● For use in models with ATI Mobility Radeon HD 5470 discrete graphics and 33.8-cm (13.3-in) displays 628486-001 ● For use in models with ATI Mobility Radeon HD 6370 discrete graphics and 33.8-cm (13.3-in) displays 628616-001 ● For use in models with ATI Mobility Radeon HD 530v discrete graphics and 35.6-cm (14.0-in) displays 608266-001 ● For use in models with ATI Mobility Radeon HD 5470 discrete graphics and 35.6-cm (14.
Item Description Spare part number Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 599538-001 DVD±RW SuperMulti Double-Layer Drive with LightScribe 599540-001 DVD ROM Drive 599539-001 Battery Latch Kit (not illustrated) 657098-001 Optical drive connector for use in 35.6-cm (14.
Display assembly components 34 Item Description (1) Display bezel Spare part number ● For 33.8-cm (13.3-in) displays with webcam 536421-001 ● For 35.6-cm (14.0-in) displays with webcam 536424-001 ● For 33.8-cm (13.3-in) displays without webcam 536423-001 ● For 35.6-cm (14.
Item Description Spare part number (2) Webcam module 599571-001 (3) Display panel (also included with display assembly; see Computer major components on page 23) (4) (5) ● 33.8-cm (13.3-in), HD, BrightView 588160-001 ● 35.6-cm (14.0-in), HD, BrightView 592144-001 ● 33.8-cm (13.3-in), HD, Anti-Glare 623175-001 ● 35.6-cm (14.0-in), HD, Anti-Glare 623176-001 Display hinge kit ● Display hinge and panel bracket (left and right) for 33.8-cm (13.
Item Description Spare part number ● 625699-001 For 33.8-cm (13.3-in) displays with webcam and without WWAN For use in coffee-colored 35.6-cm (14.
Cable kit Item Description Spare part number Cable kit: 599525-001 (1) Power cable (2) Bluetooth cable (3) RJ-11 (modem) jack cable Cable kit 37
Mass storage devices Item Description (1) Hard drive (includes bracket) (2) 38 Spare part number 750-GB, 5400-rpm 634250-001 640-GB, 7200-rpm 621046 640-GB, 5400-rpm 631160-001 500-GB, 7200-rpm 634920-001 320-GB, 7200-rpm 603783-002 250-GB, 7200-rpm 599541-001 Hard Drive Hardware Kit 630889-001 Optical drive (includes bezel) Blu-ray Disc ROM Drive with SuperMulti DVD ±R/RW Double-Layer 599538-001 DVD±RW SuperMulti Double-Layer Drive with LightScribe 599540-001 DVD-ROM Drive 599539
Miscellaneous parts Description Spare part number AC adapters 65-W, 3-pin Smart AC adapter ● For use in all countries and regions except India 609939-001 ● For use in India 609948-001 90-W Slimline AC adapter ● For use in all countries and regions except India 609940-001 ● For use in India 609947-001 Power cords (AC power, 3-pin, black, 1.
40 Description Spare part number Rubber kit (includes display bumpers, display screw covers, base enclosure feet, and display hinge bumpers) 599564-001 Screw kit, includes: 599565-001 ● T8 slotted-Torx M2.5x6.5 ● T8 slotted-Torx M2.5x5.0 ● T8 slotted-Torx M2.5x3.0 ● Phillips P1 M2.5x5.0 ● Phillips P1 M2.5x3.0 ● Phillips P1 M2.0x3.0 ● Phillips P0 M2.0x2.5 ● Phillips M3.0x3.
Sequential part number listing Spare part number Description 490371-001 Power cord (AC power, 3-pin, black, 1.83 m), for use in North America 490371-011 Power cord (AC power, 3-pin, black, 1.83 m), for use in Austria 490371-021 Power cord (AC power, 3-pin, black, 1.83 m), for use in Europe 490371-031 Power cord (AC power, 3-pin, black, 1.83 m), for use in the United Kingdom and Singapore 490371-061 Power cord (AC power, 3-pin, black, 1.
42 Spare part number Description 537921-001 Bluetooth module (without cable) 572509-001 Intel WiFi Link 6200 802.
Spare part number Description 582564-002 Broadcom 43224AGN 802.
44 Spare part number Description 599522-001 System board, for use with 35.6-cm (14.0-in) models and ATI Mobility Radeon HD 530v discrete graphics for use in all countries and regions except for Russia and the People's Republic of China 599523-001 System board, for use with 35.6-cm (14.
Spare part number Description 599560-001 Display assembly, 35.6-cm (14.0-in) HD BrightView 599561-001 Display assembly, 35.6-cm (14.0-in) HD BrightView with webcam 599562-001 Display assembly, 35.6-cm (14.0-in) HD with webcam 599563-001 Plastics kit 599564-001 Rubber kit 599565-001 Screw kit 599566-001 Speaker assembly, 33.8-cm (13.3-in) 599567-001 Switch cover, 33.8-cm (13.3-in) 599568-001 Switch cover, 35.6-cm (14.0-in) 599569-001 Top cover, for use with 33.8-cm (13.
46 Spare part number Description 599572-AD1 Keyboard, 33.8-cm (13.3-in), for use in South Korea 599572-B31 Keyboard, 33.8-cm (13.3-in), for use in Europe 599572-B71 Keyboard, 33.8-cm (13.3-in), for use in Sweden and Finland 599572-BA1 Keyboard, 33.8-cm (13.3-in), for use in the Adriatic region 599572-BB1 Keyboard, 33.8-cm (13.3-in), for use in Israel 599572-BG1 Keyboard, 33.8-cm (13.3-in), for use in Switzerland 599572-DD1 Keyboard, 33.8-cm (13.
Spare part number Description 599573-BA1 Keyboard, 35.6-cm (14.0-in), for use in the Adriatic region 599573-BB1 Keyboard, 35.6-cm (14.0-in), for use in Israel 599573-BG1 Keyboard, 35.6-cm (14.0-in), for use in Switzerland 599573-DD1 Keyboard, 35.6-cm (14.0-in), for use in Iceland 599573-DJ1 Keyboard, 35.6-cm (14.0-in), for use in Greece 599573-DW1 Keyboard, 35.6-cm (14.
48 Spare part number Description 608740-001 Display assembly, 35.6-cm (14.0-in) HD (1366x768 resolution), red 608741-001 Display assembly, 35.6-cm (14.0-in) HD BrightView, red 608742-001 Display assembly, 35.6-cm (14.0-in) HD BrightView with webcam, red 608743-001 Display assembly, 35.6-cm (14.
Spare part number Description 625712-001 Palm rest with TouchPad and fingerprint reader for use with 33.8-cm (13.3-in) displays, champagne 625713-001 Palm rest with TouchPad and fingerprint reader for use with 35.6-cm (14.0-in) displays, champagne 625714-001 Palm rest with TouchPad for use with 33.8-cm (13.3-in) displays, champagne 625715-001 Palm rest with TouchPad for use with 35.6-cm (14.0-in) displays, champagne 625716-001 Switch cover, 33.8-cm (13.
50 Spare part number Description 635500-001 Intel Pentium P6300, 2.26-GHz processor 641369-002 Memory module (PC3-12800 shared), 4096-MB 652972-002 Memory module (PC3-12800 shared), 2048-MB 657098-001 Battery Latch Kit 663539-001 Speaker assembly, 33.8-cm (13.3-in); includes metallic heat shield 663540-001 Speaker assembly, 35.6-cm (14.0-in); includes metallic heat shield 663979-001 Display assembly for use in coffee-colored 35.6-cm (14.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Component replacement procedures This section provides removal and replacement procedures. There are as many as 83 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number label The serial number label, located on the bottom of the computer, provides important information that you may need when contacting technical support.
Battery Description Spare part number Battery 9-cell, 93-Wh (2.8Ah) Li-ion 593573-001 6-cell, 47-Wh (2.2Ah) Li-ion 593572-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
SIM NOTE: This section applies only to select models with WWAN capability. NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Switch cover Description Spare part number Switch cover For use in black models: ● For with 35.6-cm (14.0-in) displays 599568-001 ● For with 33.8-cm (13.3-in) displays 599567-001 For use in red models: ● For with 35.6-cm (14.0-in) displays 607653-001 ● For with 33.8-cm (13.3-in) displays 607652-001 For use in champagne models: ● For with 35.6-cm (14.0-in) displays 625717-001 ● For with 33.8-cm (13.3-in) displays 625716-001 Before removing the switch cover, follow these steps: 1.
2. Remove the four PM2.5×3.0 screws in the battery bay. 3. Open the computer as far as possible. 4. Slide the switch cover back (1), and then remove it from the computer (2). Reverse this procedure to install the switch cover and keyboard.
Keyboard Description Spare part number Keyboard For computer models with 33.8-cm (13.3-in) displays 599572-xxx For computer models with 35.6-cm (14.0-in) displays: 599573-xxx NOTE: For a detailed list of keyboards see the parts list in Computer major components on page 23 Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
62 2. Slide the keyboard back toward the display (1), and then rotate it right (2) until it rests upside down on the right side of the computer. 3. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and disconnect the keyboard cable (2) from the system board. 4. Remove the keyboard (3).
Memory module Description Spare part number Memory module (PC3-12800, 1333-MHz, DDR3, shared) 4096-MB 641369-002 2048-MB 652972-002 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module.
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 599538-001 DVD ±RW SuperMulti Double-Layer Drive with LightScribe 599540-001 DVD ROM Drive 599539-001 Before removing the optical drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
4. Remove the optical drive (3) from the computer. 5. If it is necessary to replace the optical drive bracket, position the optical drive with the rear toward you. 6. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical drive. 7. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install an optical drive.
Power connector board Description Spare part number Power connector board with cable 599517-001 Before removing the power connector board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Speakers Description Spare part number Speakers for use in computer models with 33.8-cm (13.3-in) displays 599566-001 Speakers for use in computer models with 33.8-cm (13.3-in) displays; includes metallic heat shield 663539-001 Speakers for use in computer models with 35.6-cm (14.0-in) displays 605559-001 Speakers for use in computer models with 35.6-cm (14.0-in) displays; includes metallic heat shield 663540-001 Before removing the speakers, follow these steps: 1. Shut down the computer.
4. Remove the speaker cable from the clips and routing channel, and then remove the speakers from the computer (3). Reverse this procedure to install the speakers.
WWAN module NOTE: Only select models with include a WWAN module (see Product description on page 1). Description Spare part number Qualcomm EV-DO HSPA 531993-001 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
4. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WWAN module.
Palm rest Description Spare part number Palm rest (includes TouchPad) For use in black models: ● For use with fingerprint reader and 35.6-cm (14.0-in) displays 599550-001 ● For use with 35.6-cm (14.0-in) displays 599552-001 ● For use with fingerprint reader and 33.8-cm (13.3-in) displays 599549-001 ● For use with 33.8-cm (13.3-in) displays 599551-001 For use in red models: ● For use with fingerprint reader and 35.6-cm (14.0-in) displays 607649-001 ● For use with 35.6-cm (14.
3. Slide the palm rest to the right (2), and then turn it over from the front edge (3) until it rests upside down on the top cover. 4. Release the fingerprint reader connector (1), and then remove the fingerprint reader cable (2) from the system board. 5. Release the TouchPad cable connector (3), and then remove the TouchPad cable (4) from the system board. 6. Remove the palm rest (5). Reverse this procedure to install the palm rest.
Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket. Description Spare part number 750-GB, 5400-rpm 634250-001 640-GB, 7200-rpm 621046 640-GB, 5400-rpm 631160-001 500-GB, 7200-rpm hard drive 634920-001 320-GB, 7200-rpm hard drive 603783-002 250-GB, 7200-rpm hard drive 599541-001 Hard Drive Hardware Kit 630889-001 Before removing the hard drive, follow these steps: 1. Shut down the computer.
4. Remove the hard drive (4) from the hard drive bay. 5. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×3.0 hard drive bracket screws (1) from each side of the hard drive. 6. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.
RTC battery Description Spare part number RTC battery 599516-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
WLAN module Description Spare part number Intel® Centrino™ Advanced-N 6200 802.
Description Spare part number For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. Before removing the WLAN module, follow these steps: 1. Shut down the computer.
4. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion. Reverse this procedure to install the WLAN module.
Bluetooth module Description Spare part number Bluetooth module (Bluetooth module cable included in the Cable kit, part number 599525-001, see Cable kit on page 37) 537921-001 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the Bluetooth module cable (3) from the system board. Reverse this procedure to install the Bluetooth module.
Heat sink and fan NOTE: The heat sink spare part kit includes replacement thermal material. Description Spare part number Fan 599544-001 Processor heat sink For use with discrete graphics subsystems 599653-001 For use with Unified Memory Architecture (UMA) graphics subsystems 599546-001 Before removing the heat sink, follow these steps: 1. Shut down the computer.
84 4. Lift the right edge of the heat shield to disengage the tabs on the left side of the heat shield from the top cover, and then remove the heat shield (3). 5. Disconnect the fan cable from the system board (1). 6. Loosen the 2.0×5.0 captive screw from the system board, and then remove the fan (3).
7. Following the sequence stamped into the heat sink, loosen the four PM2.5×10.0 captive screws (1) that secure the heat sink to the processor. NOTE: Loosen the two additional screws that secure the heat sink to the graphics devices on models with discrete graphics subsystem memory. 8. Lift the heat sink off the processor (2), and then lift the heat sink up and to the right to remove the heat sink from the base enclosure (3).
NOTE: The thermal material must be thoroughly cleaned from the surfaces of heat sink for the UMA system board (1), (2), and (3) and the system board components (3), (4) and (5) each time the heat sink is removed. Replacement thermal material is included with all heat sink, system board, and processor spare part kits. Reverse this procedure to install the heat sink and fan.
Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number Processor (includes replacement thermal material) (not illustrated) Intel Core i7 processors: 620M 2.26-GHz 587259-001 640M 2.80-GHz 625826-001 Intel Core i5 processors: 430M 2.26-GHz 597624-001 450M 2.40-GHz 613585-001 460M 2.53-GHz 626039-001 480M 2.66-GHz 634693-001 520M 2.4-GHz 594187-001 540M 2.53-GHz 594188-001 560M 2.66-GHz – 3.20-Ghz 625824-001 580M 2.66-GHz – 3.
Before removing the processor, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 57). 5.
3. Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor socket. Reverse this procedure to install the processor.
Power connector cable NOTE: The power connector cable is included in the Cable kit on page 37, part number 599525-001. Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Display assembly NOTE: The display assembly spare part kit includes 2 WLAN antennas and cables. Description Spare part number Display assembly (includes 2 WLAN antennas and cables and, on select computer models, 2 WWAN antennas and cables) NOTE: WWAN is available only on select models with 33.8-cm 13.3-in displays. For use in black models: ● 33.8-cm (13.3-in) HD (1366x768 resolution) 599553-001 ● 33.8-cm (13.3-in) HD BrightView 599554-001 ● 33.8-cm (13.
Description Spare part number For use in 35.6-cm (14.0-in) coffee-colored models in Singapore 663979-001 Display bezel ● For use with 33.8-cm (13.3-in) displays with webcam 536421-001 ● For use with 35.6-cm (14.0-in) displays with webcam 536424-001 ● For use with 33.8-cm (13.3-in) displays without webcam 536423-001 ● For use with 35.6-cm (14.0-in) displays without webcam 536422-001 Webcam module 599571-001 Display panel (included with display assembly) ● 33.8-cm (13.
Description Spare part number ● 607646-001 For use with 35.6-cm (14.0-in) displays with webcam and without WWAN For use in champagne models: ● For use with 33.8-cm (13.3-in) displays without WWAN, 625698-001 ● For use with 33.8-cm (13.3-in) displays with webcam and without WWAN 625699-001 ● For use with 33.8-cm (14.0-in) displays without WWAN 6256710-001 ● For use with 35.6-cm (14.0-in) displays with webcam and without WWAN 625711-001 For use in 35.6-cm (14.
94 3. Lift the display assembly (4) straight up and remove it from the base enclosure. 4. If it is necessary to replace the display bezel, display enclosure, or display hinges, remove the four Mylar screw covers (1) and the four T8 slotted-Torx M2.5×6.0 screws (2) that secure the display bezel to the display assembly. The screw covers are available in the rubber kit, spare part number 599564-001. 5. Remove the bezel: a.
6. c. Flex the inside edge of the left side and the right side of the bezel until it disengages from the display back cover (3). d. Remove the display bezel from the display back cover (4). If it is necessary to replace the webcam module, gently pull the webcam module away from the double-sided tape on the display back cover (1), disconnect the webcam cable from the module (2), and then remove the webcam.
8. Lift the top of the display panel away from the back cover (3), and then remove the display panel (4). 9. Remove the four Phillips PM2.0×3.0 screws (1) that secure the display hinges to the display panel, and then remove the display hinges (2). The left and right display hinges are available in the display hinge kit. 10.
11. Release the cable from the display panel connector (3). NOTE: The display cable includes the microphone and webcam connector. 12. Gently pull the integrated microphone (1) from the clips at the top of the display back cover, remove the display cable from the clips and routing channels (2) along the bottom of the display back cover, and then remove the display cable (3). The display/mic/webcam cable is included in the display cable kit.
13. If it is necessary to remove the wireless antennas and cables: a. Detach the WLAN antennas (1) and the WWAN antennas (2) from the adhesive on the back cover, and then route the cables through the clips (3) that secure the antenna cables to the display back cover. b. Remove the wireless antennas and cables. Reverse this procedure to reassemble and install the display assembly.
Top cover Description Spare part number Top cover For use with 33.8-cm (13.3-in) displays 599569-001 For use with 35.6-cm (14.0-in) displays 599570-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Remove the 14 T8 slotted-Torx 2.5×5.0 screws (1) and the 3 PM2.0×3.0 screws (2) that secure the top cover to the base enclosure. 3. If installed, remove the ExpressCard slot bezel (1), release the top cover from the sides of the base enclosure (2), and then remove the top cover (3). Reverse this procedure to install the top cover.
Modem module Description Spare part number Modem module for use in all countries and regions except for Australia and New Zealand 628824-001 NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the cable kit. See Cable kit on page 37 for more cable kit spare part information. 510100-011 Modem module for use in Australia and New Zealand NOTE: The modem module spare part kit does not include a modem module cable.
4. Disconnect the modem module cable (3). 5. Remove the modem module. Reverse this procedure to install the modem module.
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number System board (includes replacement thermal material) For use in all countries and regions except for Russia and the People's Republic of China: ● For use with UMA graphics subsystem, WWAN module, and 33.8-cm (13.3-in) displays 599521-001 ● For use with UMA graphics subsystem and 33.8-cm (13.
Before removing the system board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 57). 5.
4. Use the ODD connector (3) to lift the right side of the system board from the base enclosure (4). 5. Lift the system board up and to the right to remove the system board (5). Reverse this procedure to install the system board. USB connector board Description Spare part number USB board with cable 599524-001 Before removing the USB connector assembly, follow these steps: 1. Shut down the computer.
e. Palm rest (see Palm rest on page 72) f. Hard drive (see Hard drive on page 74) g. Display assembly (see Display assembly on page 91) h. Top cover (see Top cover on page 99) i. System board (see System board on page 103) Remove the USB connector assembly: 1. Position the computer right-side up with the right side toward you. 2. Release the USB connector board cable from the base enclosure clips and routing channel (1). 3. Remove the USB connector assembly (2) from the base enclosure.
Modem module cable NOTE: The modem module cable with RJ11 connector is included in the Cable kit on page 37, part number 599525-001. Before removing the modem module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the modem cable (2) from the routing in the base enclosure. 4. Remove the modem cable. Reverse this procedure to install the modem cable.
5 Computer Setup Computer Setup in Windows 7 To view the drives installed on the computer, select Start>Computer. On models with a secondary hard drive (drive D), the optical drive becomes drive E. The next drive added to the system, such as a new USB drive, will be assigned the next available drive letter. Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load.
To navigate and select in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click the item. ● To scroll up and down, click the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key.
Your preferences go into effect when the computer restarts. NOTE: Your password settings and security settings are not changed when you restore the factory settings. Computer Setup menus The menu tables in this section provide an overview of the Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System information ● View identification information for the computer.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Administrator Tools BIOS administrator password Enter, change, or delete a BIOS administrator password. User Management (requires a BIOS administrator password) Create New BIOS User Account password ● Select from a list of BIOS users. ● Select from a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria.
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot options ● Set a Startup Menu delay in seconds. ● Set the MultiBoot Express Boot Popup delay in seconds. ● Enable/disable Custom Logo (disabled by default). ● Enable/display Display Diagnostic URL. ● Enable/disable SD card boot. ● Enable/disable floppy boot. ● Enable/disable PXE Internal NIC boot.
Select To do this Device configurations ● Enable Fn Key Switch ● Enable/disable USB legacy support. When enabled, USB legacy support allows the following: 114 Chapter 5 Computer Setup ◦ Use of a USB keyboard in Computer Setup even when your operating system is not running. ◦ Startup from bootable USB devices, including a hard drive, diskette drive, or optical drive connected by a USB port to the computer. ● Enable/disable fan always on while connected to an AC outlet.
Select To do this Built-in device options ● Enable/disable the wireless switch state. ● Enable/disable embedded WLAN device radio. ● Enable/disable Network Interface Controller (NIC). ● Enable/disable LAN/WLAN Switching (disabled by default). ● Set the wake on LAN state. ◦ Disabled ◦ Boot to Network ◦ Follow Boot Order ● Enable/disable the integrated camera (webcam). ● Enable/disable Power Monitor Circuit. ● Enable/disable the audio device. ● Enable/disable the microphone.
Computer Setup in Windows Vista and Windows XP Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1.
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore changes and exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password. User Management (requires a BIOS administrator password) ● Create a new BIOS user account. ● View a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria. HP SpareKey Enable/disable HP SpareKey (disabled by default).
Diagnostics menu Select To do this System Diagnostics Menu ● 120 Chapter 5 Computer Setup System Information—Displays the following information: ◦ Identification information for the computer and the batteries in the system. ◦ Specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. ● Start-up Test—Verifies the system components needed for starting the computer. ● Run-In Test—Runs a comprehensive check on system memory.
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (enabled by default). ● Enable/disable SD Card boot (enabled by default).
Select To do this NOTE: Availability of the options above varies by computer model. Built-In Device Options Port Options (all are enabled by default) ● Enable/disable HP QuickLook 2 (enabled by default). ● Enable/disable Virtualization Technology (select models only; disabled by default). ● Enable/disable Dual Core CPU (enabled by default). ● Enable/Disable Unified Extensible Firmware Interface (UEFI) mode (enabled by default). ● Enable/disable the wireless button state (enabled by default).
Select To do this Set Security Level Change, view, or hide security levels for all BIOS menu items. Restore Security Defaults Restore the default security settings.
Computer Setup in Linux Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: Pointing devices are not supported in Computer Setup. You must use the keyboard to navigate and make selections.
Restoring factory settings in Computer Setup To return all settings in Computer Setup to the values that were set at the factory, follow these steps: 1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the "F10 = ROM Based Setup" message is displayed in the lower-left corner of the screen. 2. Use the arrow keys to select File > Restore Defaults, and then press enter. 3. When the confirmation dialog box opens, press f10. 4.
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Setup Password Enter, change, or delete a setup password. Power-On Password Enter, change, or delete a power-on password. Password Options ● Enable/disable stringent security. ● Enable/disable the password requirement on computer restart. ● Enable/disable DriveLock on any computer hard drive. ● Enter, change, or disable DriveLock on an optional MultiBay hard drive.
Diagnostics menu Select To do this HDD Self-Test Options Run a comprehensive self-test on any hard drive in the system or on any optional MultiBay hard drive. Memory Check Run a comprehensive check on system memory.
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot options ● Set an f9, f10, and f12 delay when starting up. ● Enable/disable CD-ROM boot. ● Enable/disable floppy boot. ● Enable/disable internal network adapter boot. ● Enable/disable MultiBoot, which sets a boot order that can include most boot devices in the system.
Select To do this Built-in device options ● Enable/disable embedded WLAN Device Radio. ● Enable/disable embedded Bluetooth Device Radio. ● Enable/disable Network Interface Controller (NIC) ● Enable/disable LAN/WLAN Switching. ● Enable/disable Wake on LAN. ● Enable/disable the integrated camera (webcam) ● Enable/disable USB port. ● Enable/disable ExpressCard slot.
6 Specifications Computer specifications 33.8-cm (13.3-in) models 35.6-cm (14.0-in) models Depth 22.81 cm (8.98 in) 23.24 cm (9.15 in) Width 32.2 cm (12.68 in) 33.6 cm (13.23 in) Height (front to rear) 27.0 to 35.3 cm (1.07 to 1.39 in) 27.0 to 35.0 cm (1.07 to 1.38 in) Dimensions Weight ● With 6-cell battery, no WWAN, no Bluetooth, no modem, one memory module, and optical disk drive < 2.15 kg (4.74 lbs) < 2.27 kg (5.
33.8-cm (13.3-in) models 35.6-cm (14.0-in) models Shock Operating 125 g, 2 ms, half-sine Nonoperating 200 g, 2 ms, half-sine Random vibration Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 33.8-cm (13.3-in) display specifications Dimensions Height 20.
35.6-cm (14.0-in) display specifications Dimensions Height 17.6 cm (17.6 cm) Width 31.1 cm (12.24 in) Diagonal 35.7 cm (14.06 in) Number of colors Up to 16.8 million Contrast ratio 300:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.259 × 0.259 mm Format 1280 × 800; HD: 1366 × 768 Configuration RGB vertical stripe Backlight LED Character display 80 × 25 Total power consumption 4.
Hard drive specifications 500-GB* 320-GB* 250-GB* Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g Interface type SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security Single track 1.0 ms 1.5 ms 2.0 ms Average 14.0 ms 12.0 ms 12.0 ms Maximum 22.0 ms 22.0 ms 22.
DVD ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Random access time DVD < 125 ms CD < 100 ms Cache buffer 512 KB Data transfer rate CD-R (24X) 3600 KB/s (150 KB/s at 1X CD rate) CD-RW (10X) 1500 KB/s (150 KB/s at 1X CD rate) CD-ROM (24X) 3600 KB/s (150 KB/s at 1X CD rate) DVD (8X) 10,80
DVD±RW SuperMulti Double-Layer Drive with LightScribe specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD +RW, DVD-RAM Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM Random access time DVD < 230 ms CD < 175 ms Cache buffer 2 MB Data transfer rate 24X CD-ROM
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive specifications Applicable disc Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT Write DVD-RAM (Ver.
System resource specifications You can use Device Manager to get a graphical view of the system resources that control how the devices work on the computer. System resources you can access from Device Manager are direct memory access (DMA) channels, input/output (I/O) ports, interrupt request (IRQ) lines, and memory addresses. If two devices require the same resource and create a device conflict, you can manually change the resource settings in Device Manager to be sure each setting is unique.
7 Backup and recovery Windows 7 backup and recovery To protect your information, use Windows® Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
Note the following when backing up: ● Store personal files in the Documents library, and back it up regularly. ● Back up templates that are stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time-saver if you have to reset your preferences. To create a screen shot: 1. Display the screen you want to save. 2.
Recovering In case of system failure or instability, the computer provides the following tools to recover your files. ● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. ● f11 recovery tools: You can use f11 recovery tools to recover your original hard drive image.
Backup and recovery in Windows Vista Overview To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
The screen image is added to the document. 4. ● Save the document. When backing up to discs, use any of the following types of discs (purchased separately): CD-R, CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer. NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so using them for backup reduces the number of recovery discs required.
NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. To recover your information using Startup Repair, follow these steps: CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard drive.
Using a Windows Vista operating system DVD (purchased separately) If you are unable to boot (start up) your computer, you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system. Make sure that your most recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
Backup and recovery in Windows XP Overview To protect your information, use the Windows® Backup utility (select models only) to back up files and folders or create recovery points. In case of system failure, you can use the backup files to restore your computer.
NOTE: Be sure that the computer is connected to AC power before you start the backup process. NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. Click Start > All Programs > Accessories > System Tools > Backup. 2. Follow the on-screen instructions.
Linux backup and recovery Use the instructions in this section if SUSE Linux SLED 11 is installed on your computer. To protect your information, back up your files and folders. Then if the system fails, you can restore your important files from copies. You can also use the options listed in this section to restore the operating system and programs that were installed at the factory. CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive.
8 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 148 Chapter 8 Connector pin assignments
Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Audio-out (headphone) 149
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock 150 Chapter 8 Connector pin assignments
HDMI Pin Signal 1 Transition minimized differential signal (TMDS) data 2+ 2 TMDS data 2 shield 3 TMDS data 2– 4 TMDS data 1+ 5 TMDS data 1 shield 6 TMDS data 1– 7 TMDS data 0+ 8 TMDS data 0 shield 9 TMDS data 0– 10 TMDS clock+ 11 TMDS clock shield 12 TMDS clock- 13 Consumer electronic control (CEC) 14 Not connected 15 DDC clock 16 DDC data 17 Ground 18 +5V power 19 Hot plug detect HDMI 151
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused 152 Chapter 8 Connector pin assignments
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-45 (network) 153
Universal Serial Bus Pin Signal 1 +5 VDC (4.75 V minimum under a continuous 0.
eSATA/USB Pin Signal 1 USB +5 VDC 2 USB Data - 3 USB Data + 4 USB Ground S1 eSATA Ground S2 eSATA Transmit Data A+ S3 eSATA Transmit Data A- S4 eSATA Ground S5 eSATA Receive Data B- S6 eSATA Transmit Data B+ S7 eSATA Ground eSATA/USB 155
9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
10 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this chapter can result in damage to display components.
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside-down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove the backlight frame from the display panel.
18. Remove the backlight from the backlight frame. 19. Disconnect the display panel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index A AC adapter identifying 21 AC adapter light, identifying 17 AC adapter, spare part numbers 39 antenna, disconnecting 70, 79 antennas 20 WLAN 20 WWAN 20 applications key, Windows 14 audio, product description 4 audio-in (microphone) jack pin assignments 148 audio-in (microphone) jack, identifying 15 audio-out (headphone) jack pin assignments 149 audio-out (headphone) jack, identifying 15 B backing up 138 Windows Vista 141 Windows XP 145 Backup and Restore 138, 139 Backup and Restore Center 141, 142 b
discs Driver Recovery 146 Operating System 146 Disk Sanitizer 119 diskette drive precautions 52 product description 4 display assembly removal 91 spare part numbers 24, 91 display bezel removal 94 spare part number 94 display component recycling 158 display hinge, removal 96 display panel removal 96 display specifications 131, 132 drive light, identifying 15 DriveLock automatic 119 password 119 Driver Recovery disc 146 drives boot order 113, 121, 128 optical 16 preventing damage 52 Dual Core CPU 122 DVD-ROM
microphone (audio-in) jack 15 pin assignments 148 model name 1 modem jack, pin assignments 152 modem module product description 4 removal 101 spare part numbers 28, 101 monitor port pin assignments 150 monitor port, external 17 N network jack, pin assignments 153 numeric keypad 14 O Operating System disc 146 operating system, product description 6 optical drive precautions 52 product description 4 removal 65 spare part number 32, 38, 65 specifications 134, 135, 136 optical drive blank, illustrated 36 optica
S SATA (Serial Advanced Technology Attachment) devices 121 AHCI (Advanced Host Controller Interface) 121 IDE (Integrated Drive Electronics) 121 screw kit spare part number 40 security cable slot, identifying 17 Security menu 112, 119, 126 allow reset of HP ProtectTools security keys 119 always prompt for HP SpareKey enrollment 119 Automatic DriveLock 119 change password 119 Disk Sanitizer 119 DriveLock 119 HP Sparekey 119 HP Sparekey enrollment 119 password policy 119 set up BIOS administrator password 119