User Guide
HP support
For the latest product updates and support information, visit www.support.hp.com. HP online support
provides a variety of options for help with your printer:
Drivers & downloads: Download software drivers and updates, as well as product manuals and documentation
that came in the box with your printer.
HP support forums: Visit HP Support Forums for answers to common questions and issues. You can view
questions posted by other HP customers, or sign in and post your own questions and comments.
Troubleshooting: Use HP online tools to detect your printer and ξ¬nd recommended solutions.
NOTE: You can also use the HP Smart app to check printer errors and get troubleshooting assistance. For
information about this app, see Use the HP Smart app to print, scan, and troubleshoot on page 12.
Contact HP
If you need help from an HP technical support representative to solve a problem, visit the Contact Support
website. The following contact options are available at no cost for in-warranty customers (HP agent-assisted
support for out-of warranty customers may require a fee):
Chat with an HP support agent online.
Call an HP support agent.
When contacting HP support, be prepared to provide the following information:
β Product name (located on the printer).
β Product number (located inside the front door)
β Serial number (located on the back or bottom of the printer)
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