HP ZBook 15 G3 Mobile Workstation - Maintenance and Service Guide
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 32
Component replacement procedures .................................................................................................................. 32
Bottom cover ..................................................................................................................................... 32
Battery ............................................................................................................................................... 34
SIM card ............................................................................................................................................. 35
Memory module ................................................................................................................................ 36
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 38
Component replacement procedures .................................................................................................................. 38
Display subcomponents (bezel, panel, webcam) ............................................................................. 38
Solid-state drive (M.2) ....................................................................................................................... 42
WLAN module .................................................................................................................................... 44
WWAN module ................................................................................................................................... 46
RTC battery ........................................................................................................................................ 47
Keyboard ........................................................................................................................................... 49
Speakers ............................................................................................................................................ 52
Touchpad module .............................................................................................................................. 53
LED board .......................................................................................................................................... 54
Fans ................................................................................................................................................... 55
Smart card reader .............................................................................................................................. 57
Hard drive .......................................................................................................................................... 58
Fingerprint reader board ................................................................................................................... 60
Heat sink assembly ........................................................................................................................... 62
Graphics board .................................................................................................................................. 66
System board .................................................................................................................................... 67
Buttons .............................................................................................................................................. 70
Display assembly ............................................................................................................................... 71
Lock bracket ...................................................................................................................................... 79
7 Troubleshooting guide ................................................................................................................................. 80
Resources ............................................................................................................................................................. 81
General troubleshooting steps ............................................................................................................................ 81
Identify the issue ............................................................................................................................... 82
1. Understand the issue .................................................................................................. 82
Boot up sequence ......................................................................................... 82
Failure classication ..................................................................................... 82
2. Examine the environment .......................................................................................... 84
3. Perform a visual inspection of hardware ................................................................... 85
4. Update BIOS and drivers ............................................................................................. 85
Manually updating BIOS and drivers ............................................................ 85
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