User guide

8 故障排除 .................................................................................................................................................... 26
电脑无法启动 ..................................................................................................................................................... 26
电源 ..................................................................................................................................................................... 27
显示器（仅限部分产品） ................................................................................................................................. 27
键盘和鼠标（带有连接线） ............................................................................................................................. 28
键盘和鼠标（无线） ......................................................................................................................................... 28
扬声器和声音 ..................................................................................................................................................... 28
Internet 访问 ....................................................................................................................................................... 29
软件故障排除 ..................................................................................................................................................... 29
9 使用 HP PC Hardware Diagnostics ................................................................................................................. 32
使用 HP PC Hardware Diagnostics Windows（仅限部分产品） ....................................................................... 32
使用 HP PC Hardware Diagnostics UEFI .............................................................................................................. 33
使用 Remote HP PC Hardware Diagnostics UEFI 设置（仅限部分产品） ........................................................ 35
10 备份、还原和恢复 ..................................................................................................................................... 37
备份信息并创建恢复介质 ................................................................................................................................. 37
还原和恢复 ......................................................................................................................................................... 38
11 规格 ......................................................................................................................................................... 40
操作规格 ............................................................................................................................................................. 40
12 静电释放 ................................................................................................................................................... 41
13 辅助功能 ................................................................................................................................................... 42
HP 和辅助功能 .................................................................................................................................................... 42
标准和法规 ......................................................................................................................................................... 43
相关无障碍资源和链接 ..................................................................................................................................... 44
联系支持部门 ..................................................................................................................................................... 45
14 支持信息 ................................................................................................................................................... 46
如何获得帮助 ..................................................................................................................................................... 46
帮助信息的位置 ................................................................................................................................................. 46
客户维修支持 ..................................................................................................................................................... 47
升级您的硬件之前 ............................................................................................................................................. 47
索引 ............................................................................................................................................................... 48
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