User Guide

Keyboard and mouse (wireless) .......................................................................................................................... 28
Speakers and sound ............................................................................................................................................. 28
Internet access ..................................................................................................................................................... 29
Software troubleshooting ................................................................................................................................... 30
9 Using HP PC Hardware Diagnostics ................................................................................................................ 32
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 32
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 33
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 35
10 Backing up, restoring, and recovering .......................................................................................................... 37
Backing up information and creating recovery media ........................................................................................ 37
Restoring and recovery ........................................................................................................................................ 38
11 Specications ............................................................................................................................................ 39
Operating specications ...................................................................................................................................... 39
12 Electrostatic discharge ............................................................................................................................... 40
13 Accessibility .............................................................................................................................................. 41
HP and accessibility ............................................................................................................................................. 41
Standards and legislation .................................................................................................................................... 43
Useful accessibility resources and links .............................................................................................................. 44
Contacting support .............................................................................................................................................. 45
14 Support information .................................................................................................................................. 46
How to get help .................................................................................................................................................... 46
Where to get help ................................................................................................................................................ 46
Customer support for repairs .............................................................................................................................. 47
Before upgrading your hardware ........................................................................................................................ 47
Index ............................................................................................................................................................. 48
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