user's guidance

8 疑難排解 .................................................................................................................................................... 26
電腦無法啟動 ..................................................................................................................................................... 26
電源 ..................................................................................................................................................................... 27
顯示器（僅限特定產品） ................................................................................................................................. 27
鍵盤和滑鼠（有線） ......................................................................................................................................... 28
鍵盤和滑鼠（無線） ......................................................................................................................................... 28
喇叭與音效 ......................................................................................................................................................... 28
網際網路存取 ..................................................................................................................................................... 29
軟體疑難排解 ..................................................................................................................................................... 29
9 使用 HP PC Hardware Diagnostics ................................................................................................................. 32
使用 HP PC Hardware Diagnostics Windows（僅限特定產品） ....................................................................... 32
使用 HP PC Hardware Diagnostics UEFI .............................................................................................................. 33
使用 Remote HP PC Hardware Diagnostics UEFI 設定（僅限特定產品） ........................................................ 35
10 備份、還原和復原 ..................................................................................................................................... 37
備份資訊並建立復原媒體 ................................................................................................................................. 37
還原與復原 ......................................................................................................................................................... 38
11 規格 ......................................................................................................................................................... 40
作業規格 ............................................................................................................................................................. 40
12 靜電放電 ................................................................................................................................................... 41
13 無障礙 ...................................................................................................................................................... 42
HP 與無障礙 ........................................................................................................................................................ 42
標準及法規 ......................................................................................................................................................... 43
實用無障礙資源和連結 ..................................................................................................................................... 44
聯絡支援中心 ..................................................................................................................................................... 45
14 支援資訊 ................................................................................................................................................... 46
如何取得協助 ..................................................................................................................................................... 46
何處可取得協助 ................................................................................................................................................. 46
維修客戶支援 ..................................................................................................................................................... 47
升級硬體之前 ..................................................................................................................................................... 47
索引 ............................................................................................................................................................... 48
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