User Guide
Chat with an HP support agent online.
Call an HP support agent.
When contacting HP support, be prepared to provide the following information:
● Product name (Located on the printer, such as HP ENVY 5000)
● Product number (located inside the cartridge access door)
● Serial number (located on the back or bottom of the printer)
Register printer
By taking just a few quick minutes to register, you can enjoy quicker service, more eicient support, and
product support alerts. If you did not register your printer while installing the software, you can register now
at http://www.register.hp.com.
Additional warranty options
Extended service plans are available for the HP ENVY 5000 series at additional costs. Go to
www.support.hp.com , select your country/region and language, then explore the extended warranty options
available for your printer.
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