HP OfficeJet 5200 All-in-One series
Table of contents 1 How do I? ...................................................................................................................................................... 1 2 Get started .................................................................................................................................................... 2 Accessibility ......................................................................................................................................................
Fax on Voice over Internet Protocol .................................................................................................................... 52 Use reports .......................................................................................................................................................... 52 Additional fax setup ............................................................................................................................................ 55 6 Web Services ......
Get help from the HP Smart app ....................................................................................................................... 122 Understand printer reports ............................................................................................................................... 122 Solve problems using Web Services .................................................................................................................. 123 Maintain the printer ........................
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1 How do I? Learn how to use your HP OfficeJet 5200 series ENWW ● Get started on page 2 ● Print on page 21 ● Copy and scan on page 30 ● Fax on page 37 ● Web Services on page 76 ● Work with cartridges on page 79 ● Network setup on page 84 ● Solve a problem on page 96 1
2 Get started This section contains the following topics: ● Accessibility ● HP EcoSolutions (HP and the Environment) ● Printer parts ● Control panel and status lights ● Paper basics ● Load media ● Load original ● Update the printer ● Open the HP printer software (Windows) ● Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ● Turn the printer off Accessibility The printer provides a number of features that make it accessible for people wit
For more detailed information about environmental guidelines that HP follows during the manufacturing process, see Environmental product stewardship program on page 140. For more information about HP's environmental initiatives, visit www.hp.com/ecosolutions. ● Manage power ● Quiet Mode ● Optimize Printing Supplies Manage power Use Sleep Mode, Auto-off and Schedule Printer On/Off to conserve electricity. Sleep mode Power usage is reduced while in Sleep mode.
NOTE: If you do not see the Home screen, touch (Home). 2. Touch Power Management, touch Schedule Printer On/Off. 3. Touch Off next to Schedule On or Schedule Off to turn the feature on, and then follow the onscreen instructions to set the day and time to turn on or turn off the printer. CAUTION: Always turn the printer off properly, using either Schedule Off or (the Power button) located on the front left side of the printer.
To turn Quiet Mode on or off from the Embedded Web Server (EWS) 1. Open the EWS. For more information, see Open the embedded web server on page 93. 2. Click the Settings tab. 3. In the Preferences section, select Quiet Mode , and then select On or Off . 4. Click Apply. To turn on Quiet Mode while the printer is printing ▲ On the printer control panel display, from the printing screen, touch (Quiet Mode) to turn on Quiet Mode. NOTE: job.
Printer parts Front view Figure 2-1 Front and top views of HP OfficeJet 5200 All-in-One series 6 Feature Description 1 Lid 2 Lid-backing 3 Scanner glass 4 Document feeder 5 Cartridge access door 6 Paper path cover 7 Ink cartridges 8 On button (also referred to as the Power button) 9 Front panel 10 Printer display 11 Output tray extender (also referred to as the tray extender) 12 Paper-width guides 13 Paper tray 14 Paper tray door 15 Document feeder paper-width guides 16 Do
Back view Figure 2-2 Rear view of HP OfficeJet 5200 All-in-One series Feature Description 1 Fax port (2-EXT) 2 Fax port (1-LINE) 3 Power connection. Use only the power cord supplied by HP. 4 Rear USB port Control panel and status lights Overview of buttons and lights The following diagram and related table provides a quick reference to the printer control panel features. Label Name and Description 1 Power button: Turns the printer on or off. 2 Back button: Returns to the previous screen.
Label Name and Description ● Solid blue light indicates that wireless connection has been established and you can print. ● Slow blinking light indicates that wireless is on, but the printer is not connected to a network. Make sure your printer is within the range of wireless signal. ● Fast blinking light indicates wireless error. Refer to the message on the printer display. ● If wireless is turned off, the wireless light is off and the display screen shows Wireless Off.
Change printer settings Use the control panel to change the printer function and settings, print reports, or get help for the printer. TIP: If the printer is connected to a computer, you can also change the printer settings using the printer management tools in computer. For more information about these tools, see Printer management tools on page 92. To change settings for a function The Home screen of the control panel display shows the available functions for the printer. 1.
Recommended papers for printing If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available. Photo printing ● HP Premium Plus Photo Paper HP Premium Plus Photo Paper is HP’s highest-quality photo paper for your best photos. With HP Premium Plus Photo Paper, you can print beautiful photos that are instant-dry so you can share them right off the printer.
Everyday printing All the papers listed for everyday printing feature ColorLok Technology for less smearing, bolder blacks, and vivid colors. ● HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for twosided color usage with no show-through, which makes it ideal for newsletters, reports, and flyers. ● HP Printing Paper HP Printing Paper is a high-quality multifunction paper.
Load media Select a paper size to continue. To load small-size paper 1. Open the paper tray door. 2. Pull the paper tray out. 3. Load paper. 4. 12 ● Remove all paper from the paper tray, and then load the photo paper print side facing down and HP logos facing up. ● Slide the photo paper forward until it stops. ● Slide the paper-width guides firmly against the edge of the photo paper. Push the paper tray back into the printer and close the paper tray door.
5. Pull out the tray extender manually. 6. Change or retain the paper settings on the printer display. To load full-size paper ENWW 1. Open the paper tray door. 2. Pull the paper tray out and slide the paper-width guides outward. 3. Load paper. ● Insert a stack of paper into the paper tray with the short edge forward and the print side down. ● Slide the paper forward until it stops. ● Slide the paper-width guides inward until they stop at the edges of the paper.
4. Push the paper tray back in and close the paper tray door. 5. Pull out the tray extender manually. 6. Change or retain the paper settings on the printer display. To load legal paper 14 1. Open the paper tray door. 2. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded media. 3. Load paper. ● Insert a stack of paper into the paper tray with the short edge forward and the print side down. ● Slide the paper forward until it stops.
● Slide the paper-width guides inward until they stop at the edges of the paper. 4. Push the paper tray back in. The paper tray door should stay open, with the paper sticking out. 5. Pull out the tray extender manually. 6. Change or retain the paper settings on the printer display. To load envelopes 1. ENWW Open the paper tray door.
2. Pull out the paper tray, slide the paper-width guides outward, and then remove any previously loaded media. 3. Load envelopes ● Insert one or more envelopes in the center of the paper tray. The print side should face down. Load envelopes according to the graphic. ● Slide a stack of envelopes inward until it stops. ● Slide the paper-width guides inward against the stack of envelopes until they stop. 4. Push the paper tray back in and close the paper tray door. 5.
2. Load the original print side down on the right front corner of the glass. 3. Close the scanner lid. To load an original in the document feeder ENWW 1. Open the document feeder cover. 2. Slide paper-width guides outwards.
3. Load original print-side up in the document feeder. 4. Slide paper-width guides inward until they stop at the edge of paper. Update the printer By default, if the printer is connected to a network and Web Services has been enabled, the printer automatically checks for updates. To update the printer using the printer control panel 1. On the printer control panel display, from the Home screen, swipe left to see ( Setup ) and touch ( Setup ). 2. Touch Tools. 3. Touch Update the Printer. 4.
To update the printer using the embedded web server 1. Open the EWS. For more information, see Embedded web server on page 93. 2. Click the Tools tab. 3. In the Printer Updates section, click Firmware Updates, and then follow the onscreen instructions. NOTE: If a printer update is available, the printer downloads and installs the update, and then restarts. NOTE: If prompted for proxy settings and if your network uses proxy settings, follow the onscreen instructions to set up a proxy server.
To open the HP Smart app on a Windows 10 computer ▲ After installing the HP Smart app, from the device desktop, click Start, and then select HP Smart from the app list. Connect to your printer ▲ Make sure that the printer is turned on and is connected to the same network as your device. Then HP Smart will automatically detect the printer.
3 Print Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features.
To print from an Android or iOS device 1. Open the HP Smart app. 2. Tap the Plus icon if you need to change to a different printer, or add a new printer. 3. Tap a printing option (for example, Print Photos or Print Facebook Photos, etc.). You can print photos and documents from your device, cloud storage, or social media sites. 4. Select the photo or document you want to print. 5. Tap Print. Print documents using HP printer software To print documents (Windows) 1. Load paper in the input tray.
Print photos using HP printer software You can print a photo from your computer. NOTE: Do not leave unused photo paper in the input tray. The paper might start to curl, which could impair the quality of your printout. Photo paper should be flat before printing. TIP: You can use this printer to print documents and photos on your mobile device (such as a smartphone or tablet). For more information, visit the HP Mobile Printing website ( www.hp.com/go/mobileprinting ).
5. – Off: applies no changes to the image. – On: automatically focuses the image; moderately adjusts image sharpness. Select any other print settings you want, and then click Print. Print on envelopes Avoid envelopes with the following characteristics: ● Very slick finish ● Self-stick adhesives, clasps, or windows ● Thick, irregular, or curled edges ● Areas that are wrinkled, torn, or otherwise damaged Make sure the folds of envelopes you load in the printer are sharply creased.
4. From the pop-up menu, choose Paper Type/Quality, and verify the paper type setting is set to Plain Paper. 5. Click Print. Print on both sides (duplexing) To print on both sides of the paper (Windows) 1. Load paper in the input tray. For more information, see Load media on page 11. 2. From your software, select Print. 3. Make sure your printer is selected. 4. Click the button that opens the Properties dialog box.
NOTE: Devices running iOS 4.2 or later have AirPrint preinstalled. ● Android: Download the HP Print Service Plugin (supported by most Android devices) from the Google Play Store and enable it on your device. NOTE: Devices running Android 4.4 or later are supported by the HP Print Service Plugin. Devices running Android 4.3 or earlier can print using the HP ePrint app, available in the Google Play Store. ● Windows Mobile: Tap Print from the Device menu.
Windows 10, Windows 8.1, and Windows 8 ● Click Paper/Quality tab. From the Paper Size drop-down list, select the appropriate paper size. From the Paper type drop-down list, select the appropriate paper type. ● Click the Advanced tab. Select Print in Max DPI. Windows 7, Windows Vista, and Windows XP ● Click Paper/Quality tab. From the Media drop-down list, select the appropriate paper type. ● Click the Advanced button. Select the appropriate paper size from the Paper Size drop-down list.
● Install both the black and color cartridges correctly. For more information, see Replace the cartridges on page 80. ● Check the estimated ink levels in the cartridges to make sure there is sufficient ink. Ink level warnings and indicators provide estimates for planning purposes only. For more information, see Check the estimated ink levels on page 79. NOTE: Ink level warnings and indicators provide estimates for planning purposes only.
● – Color: Uses ink from all cartridges for full color prints. – Black & White or Black Ink Only: Uses the black ink only for normal or lower quality black and white prints. – High Quality Grayscale: Uses ink from both the color and black cartridges to produce a wider range of black and grey tones for high quality black and white prints. To understand print quality settings: The print quality is measured in print resolution dots per inch (dpi).
4 Copy and scan ● Copy ● Scan ● Tips for copy and scan success Copy The Copy menu on the printer display allows you to easily select number of copies and color or black and white for copying on plain paper. You can also easily access advanced settings, such as changing the paper type and size, adjusting the darkness of the copy, and resizing the copy. To make a copy 1.
● Scan from the printer control panel ● Scan using Webscan Scan using the HP Smart app You can use the HP Smart app to scan documents or photos from the printer's scanner, and you can also scan using your device camera. HP Smart includes editing tools that allow you to adjust the scanned image before saving or sharing. You can print, save your scans locally or in cloud storage, and share them via email, SMS, Facebook, Instagram, etc.
6. ● Click or tap Add to add more documents or photos. ● Click or tap Edit to rotate or crop the document or image, or adjust its contrast, brightness, saturation, or angle. Select the file type you want, and then click or tap the Save icon to save it or click or tap the Share icon to share it with others. To edit a previously scanned document or photo HP Smart provides editing tools, such as crop or rotate, so that you can use to adjust a previously scanned document or photo on your device. 1.
Scan to a computer Before scanning to a computer, make sure you have already installed the HP recommended printer software. The printer and computer must be connected and turned on. In addition, on Windows computers, the printer software must be running prior to scanning. To enable the scan to a computer feature (Windows) If the printer is connected to the computer with a USB connection, the feature for scanning to computer is enabled by default and cannot be disabled.
Scan to email To scan a document or photo to email from HP printer software (Windows) 1. Load the original print side up into the document feeder, or load the original print side down on the right front corner of the scanner glass. 2. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 19. 3. In the printer software, under Print, Scan & Fax , click Scan , and then click Scan a Document or Photo . 4.
3. In the printer software, under Print, Scan & Fax , click Scan , and then click Scan a Document or Photo . 4. Click the More link in the top right corner of the HP Scan dialog. The detailed settings pane appears on the right. The left column summarizes the current settings for each section. The right column allows you to change the settings in the highlighted section. 5. Click each section at the left of the detailed settings pane to review the settings in that section.
To enable Webscan 1. Open the embedded web server. For more information, see Embedded web server on page 93. 2. Click the Settings tab. 3. In the Security section, click Administrator Settings. 4. Select Webscan from EWS to enable Webscan. 5. Click Apply. To scan using Webscan Scanning using Webscan offers basic scan options. For additional scan options or functionality, scan from the HP printer software. 1.
5 Fax You can use the printer to send and receive faxes, including color faxes. You can schedule faxes to be sent at a later time and set up phone book contacts to send faxes quickly and easily to frequently used numbers. From the printer control panel, you can also set a number of fax options, such as resolution and the contrast between lightness and darkness on the faxes you send. NOTE: Before you begin faxing, make sure you have set up the printer correctly for faxing.
To send a standard fax from the printer control panel 1. Load the original print side up into the document feeder, or load the original print side down on the right front corner of the scanner glass. 2. From the printer control panel display, touch Fax . 3. Touch Send Now. 4. Touch Enter Fax Number or touch 5. Enter the fax number using the screen keypad that appears or select a phone book contact or previously dialed or received number. ( Phone Book ).
Send a fax from a phone You can send a fax using your telephone extension. This allows you to talk with the intended recipient before sending the fax. To send a fax from an extension phone 1. Load the original print side up into the document feeder, or load the original print side down on the right front corner of the scanner glass. 2. Dial the number by using the keypad on the phone that is connected to the printer.
TIP: If you are using a calling card to send a fax and you have your calling card PIN stored as a phone book contact, when prompted to enter your PIN, touch ( Phone Book ) to select the phone book contact where you have your PIN stored. Your fax is sent when the receiving fax machine answers. Send a fax using printer memory You can scan a black-and-white fax into memory and then send the fax from memory. This feature is useful if the fax number you are trying to reach is busy or temporarily unavailable.
5. Touch Group Contacts. 6. Touch the name of the group phone book contact. 7. Touch Send Fax . TIP: If the recipient reports issues with the quality of the fax, try changing the resolution or contrast of your fax. Send a fax in Error Correction Mode Error Correction Mode (ECM) prevents loss of data due to poor phone lines by detecting errors that occur during transmission and automatically requesting retransmission of the erroneous portion.
● Receive faxes using HP Digital Fax Receive a fax manually When you are on the phone, the person you are speaking with can send you a fax while you are still connected. You can pick up the handset to talk or listen for fax tones. You can receive faxes manually from a phone that is directly connected to the printer (on the 2-EXT port). To receive a fax manually 1. Make sure the printer is turned on and you have paper loaded in the main tray. 2. Remove any originals from the document feeder tray. 3.
printer stops answering incoming fax calls.) When the error condition is resolved, the faxes stored in memory print automatically, and then they are deleted from memory. Off Faxes are never stored in memory. For example, you might want to turn off Backup fax for security purposes. If an error condition occurs that prevents the printer from printing (for example, the printer runs out of paper), the printer stops answering incoming fax calls.
6. At the prompt, enter the number of the fax machine intended to receive the forwarded faxes, and then touch Done . Enter the required information for each of the following prompts: start date, start time, end date, and end time. 7. Fax forwarding is activated. Touch OK to confirm. If the printer loses power when fax forwarding is set up, it saves the fax forwarding setting and phone number. When the power is restored to the printer, the fax forwarding setting is still On .
● To select a fax number to block from the call history list, touch ● Manually enter a fax number to block, and touch Add. (Received Call History). NOTE: Make sure you enter the fax number as it appears on the control panel display, and not the fax number that appears on the fax header of the received fax, as these numbers can be different. To remove numbers from the junk fax list If you no longer want to block a fax number, you can remove it from the junk fax list. 1.
To set up or modify HP Digital Fax (OS X and macOS) 1. Open HP Utility. For more information, see HP Utility (OS X and macOS) on page 92. 2. Select the printer. 3. Click Digital Fax Archive in the Fax Settings section. To turn off HP Digital Fax 1. From the printer control panel display, touch Fax . 2. Touch Setup . 3. Touch Preferences and then touch HP Digital Fax. 4. Touch Turn Off HP Digital Fax. 5. Touch Yes.
To change phone book contacts 1. From the printer control panel display, touch Fax . 2. Touch Phone Book. 3. Touch Contacts. 4. Touch the phone book contact that you want to edit. 5. Touch Name and then edit the name of the Phone Book contact, and then touch Done . 6. Touch Number and edit the fax number for the phone book contact, and then touch OK.
Delete phone book contacts You can delete phone book contacts or group phone book contacts. 1. From the printer control panel display, touch Fax . 2. Touch Phone Book. 3. Touch Contacts or Group Contacts. 4. Touch the name of the phone book contact or group contact you want to delete. 5. Touch Delete. 6. Touch Yes to confirm.
● Turn on the Auto Answer setting if you want the printer to answer faxes automatically. The printer answers all incoming calls and faxes. ● Turn off the Auto Answer setting if you want to receive faxes manually. You must be available to respond in person to the incoming fax call or else the printer does not receive faxes. To set the answer mode 1. From the printer control panel display, touch Fax . 2. Touch Setup , and then touch Preferences . 3. Touch Auto Answer to turn it on or off.
To change the answer ring pattern for distinctive ring 1. Ensure that the printer is set to answer fax calls automatically. For more information, see Set the answer mode (Auto answer) on page 48. 2. From the printer control panel display, touch Fax . 3. Touch Setup , and then select Preferences . 4. Touch Distinctive Ring . 5. A message appears stating that this setting should not be changed unless you have multiple numbers on the same telephone line. Touch Yes to continue. 6.
To set the redial options 1. From the printer control panel display, touch Fax . 2. Touch Setup , and then touch Preferences . 3. Touch Auto Redial . 4. Touch Busy Redial , or No Answer Redial , or Connection Problem Redial . Set the fax speed You can set the fax speed used to communicate between your printer and other fax machines when sending and receiving faxes.
Fax and digital phone services Many telephone companies provide their customers with digital phone services, such as the following: ● DSL: A Digital subscriber line (DSL) service through your telephone company. (DSL might be called ADSL in your country/region.) ● PBX: A private branch exchange (PBX) phone system. ● ISDN: An integrated services digital network (ISDN) system. ● VoIP: A low-cost phone service that allows you to send and receive faxes with your printer by using the Internet.
NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a lowink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until the print quality becomes unacceptable. NOTE: Ensure that the printheads and ink cartridges are in good conditions and installed properly. For more information, see Work with cartridges on page 79.
Print fax error reports You can configure the printer so that it automatically prints a report when there is an error during transmission or reception. To set the printer to print fax error reports automatically 1. From the printer control panel display, touch Fax . 2. Touch Setup . 3. Touch Reports and touch Fax Error Report. 4. Touch to select one of the following. On (Fax Send and Fax Receive) Prints whenever a fax error occurs. Off Does not print any fax error reports.
3. Touch Print Fax Reports . 4. Select Last Transaction and touch Print. Print a Caller ID Report You can print a list of Caller ID fax numbers. To print a Caller ID History Report 1. From the printer control panel display, touch Fax . 2. Touch Setup , and then touch Reports . 3. Touch Print Fax Reports . 4. Touch Caller ID Report. 5. Touch Print to begin printing. View the Call History You can view a list of all the calls placed from the printer. NOTE: You cannot print the call history.
● If you do not see your country/region listed in the table, you probably have a serial-type phone system. In a serial-type phone system, the connector type on your shared telephone equipment (modems, phones, and answering machines) does not allow a physical connection to the "2-EXT" port on the printer. Instead, all equipment must be connected at the telephone wall jack. NOTE: You might need to connect the phone cord to your country/region adapter.
Select the correct fax setup for your home or office To fax successfully, you need to know what types of equipment and services (if any) share the same phone line with the printer. This is important because you might need to connect some of your existing office equipment directly to the printer, and you might also need to change some fax settings before you can fax successfully. 1. Determine if your telephone system is serial or parallel.
Other equipment or services sharing your fax line DSL PBX Distinctive ring service Voice calls Computer dialup modem Recommended fax setup Answering machine Voice mail service Case D: Fax with a distinctive ring service on the same line on page 60 Case E: Shared voice/fax line on page 61 Case F: Shared voice/fax line with voice mail on page 63 Case G: Fax line shared with computer modem (no voice calls received) on page 63 Case H: Shared voice/fax line with computer modem on page 66 Case I: Shared voi
To set up the printer with a separate fax line 1. Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE: You might need to connect the phone cord to your country/region adapter. 2. Turn on the Auto Answer setting. 3. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). 4. Run a fax test.
To set up the printer with DSL 1. Obtain a DSL filter from your DSL provider. 2. Using the phone cord supplied in the box with the printer, connect one end to the open port on the DSL filter, and then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE: You might need to connect the phone cord to your country/region adapter. You might need to obtain additional phone cords for this setup. 3. Connect an additional phone cord from the DSL filter to the telephone wall jack.
Figure 5-3 Back view of the printer 1 Telephone wall jack. 2 Connect the phone cord to the port labelled 1-LINE on the back of the printer. You might need to connect the phone cord to your country/region adapter. To set up the printer with a distinctive ring service 1. Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer. NOTE: You might need to connect the phone cord to your country/region adapter. 2.
Figure 5-4 Back view of the printer 1 Telephone wall jack. 2 Connect the phone cord to the port labelled 1-LINE on the back of the printer. You might need to connect the phone cord to your country/region adapter. 3 Telephone (optional). To set up the printer with a shared voice/fax line 1. Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the printer.
Case F: Shared voice/fax line with voice mail If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail service through your telephone company, set up the printer as described in this section. NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls.
Set up the printer with a computer dial-up modem If you are using the same phone line for sending faxes and for a computer dial-up modem, follow these directions for setting up the printer. Figure 5-6 Back view of the printer 1 Telephone wall jack. 2 Connect the phone cord to the port labelled 1-LINE on the back of the printer. You might need to connect the phone cord to your country/region adapter. 3 Computer with modem. To set up the printer with a computer dial-up modem 1.
Set up the printer with a computer DSL/ADSL modem If you have a DSL line and use that phone line to send faxes, follow these instructions to set up your fax. 1 Telephone wall jack. 2 Parallel splitter. 3 DSL/ADSL filter. Connect one end of the phone cord to the 1-LINE port on the back of the printer. Connect the other end of the cord to the DSL/ADSL filter. You might need to connect the phone cord to your country/region adapter. 4 Computer DSL/ADSL modem. 5 Computer.
When the phone rings, the printer automatically answers after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance.
4 Computer with modem. 5 Telephone. To set up the printer on the same phone line as a computer with two phone ports 1. Remove the white plug from the port labeled 2-EXT on the back of the printer. 2. Find the phone cord that connects from the back of your computer (your computer dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled 2EXT on the back of the printer. 3.
1 Telephone wall jack 2 Parallel splitter 3 DSL/ADSL filter 4 Telephone 5 DSL/ADSL modem 6 Computer 7 Connect the phone cord to the port labelled 1-LINE on the back of the printer. You might need to connect the phone cord to your country/region adapter. NOTE: You need to purchase a parallel splitter. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back.
6. Connect the parallel splitter to the wall jack. 7. Run a fax test. When the phone rings, the printer automatically answers after the number of rings you set in the Rings to Answer setting. The printer begins emitting fax reception tones to the sending fax machine and receives the fax. If you encounter problems setting up the printer with optional equipment, contact your local service provider or vendor for further assistance.
NOTE: If your answering machine does not let you connect an external phone, you can purchase and use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to the printer. You can use standard phone cords for these connections. 5. Turn on the Auto Answer setting. 6. Set your answering machine to answer after a low number of rings. 7. Change the Rings to Answer setting on the printer to the maximum number of rings supported by your printer.
Figure 5-13 Back view of the printer 1 Telephone wall jack 2 "IN" phone port on your computer 3 "OUT" phone port on your computer 4 Connect the phone cord to the port labelled 1-LINE on the back of the printer. You might need to connect the phone cord to your country/region adapter. 5 Computer with modem 6 Answering machine 7 Telephone (optional) To set up the printer on the same phone line as a computer with two phone ports 1.
NOTE: If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 7. Turn on the Auto Answer setting. 8. Set your answering machine to answer after a low number of rings. 9. Change the Rings to Answer setting on the printer to the maximum number of rings supported by the product. (The maximum number of rings varies by country/region.) 10. Run a fax test.
Figure 5-14 Example of a parallel splitter To set up the printer with a computer DSL/ADSL modem 1. Obtain a DSL/ADSL filter from your DSL/ADSL provider. NOTE: Phones in other parts of the home/office sharing the same phone number with DSL/ADSL service need to be connected to additional DSL/ADSL filters, to avoid noise when making voice calls. 2.
Since your computer dial-up modem shares the phone line with the printer, you cannot use both your modem and the printer simultaneously. For example, you cannot use the printer for faxing if you are using your computer dial-up modem to send an email or access the Internet. There are two different ways to set up the printer with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports.
5. If your modem software is set to receive faxes to your computer automatically, turn off that setting. NOTE: If you do not turn off the automatic fax reception setting in your modem software, the printer cannot receive faxes. 6. Turn off the Auto Answer setting. 7. Run a fax test. You must be available to respond in person to incoming fax calls, or the printer cannot receive faxes.
6 Web Services This section contains the following topics: ● What are Web Services? ● Set up Web Services ● Print with HP ePrint ● Remove Web Services What are Web Services? The printer offers innovative, web-enabled solutions that can help you quickly access the Internet, obtain documents, and print them faster and with less hassle—and all without using a computer. NOTE: To use these web features, the printer must be connected to the Internet.
5. Touch OK when you see Web Services have been set up successfully. 6. When the printer is connected to the server, the printer prints an information page, and shows Web Services Summary on the screen. To set up Web Services using the embedded web server 1. Open the EWS. For more information, see Embedded web server on page 93. 2. Click the Web Services tab. 3. In the Web Services Settings section, click Setup , click Continue, and follow the onscreen instructions to accept the terms of use. 4.
To print documents using HP ePrint 1. On your computer or mobile device, open your email application. 2. Create a new email message, and then attach the file that you want to print. 3. Enter the HP ePrint email address in the “To” field, and then select the option to send the email message. NOTE: Do not enter any additional email addresses in either the "To" or "Cc" fields. The HP ePrint server does not accept print jobs if there are multiple email addresses. To find the HP ePrint email address 1.
7 Work with cartridges ● Information on cartridges and the printhead ● Check the estimated ink levels ● Replace the cartridges ● Order cartridges ● Use single-cartridge mode ● Store printing supplies ● Cartridge warranty information Information on cartridges and the printhead The following tips help maintain HP cartridges and ensure consistent print quality. ● The instructions in this guide are for replacing cartridges, and are not intended for first time installation.
To check the ink levels from the printer software (Windows) 1. Open the HP printer software. 2. In the printer software, click Estimated Levels. To check the ink levels from the HP printer software (OS X and macOS) 1. Open HP Utility. NOTE: HP Utility is located in the HP folder in the Applications folder. 2. Select the HP OfficeJet 5200 series from the list of devices at the left of the window. 3. Click Supplies Status. The estimated ink levels appear. 4.
b. 3. ENWW Open the latch on the cartridge slot. And then remove the cartridge from the slot. Insert a new cartridge. a. Remove the cartridge from packaging. b. Remove plastic tape using the pull tab.
c. 4. Slide the new cartridge in the slot and close the latch until it clicks. Close the cartridge access door. NOTE: The HP printer software prompts you to align the ink cartridges when you print a document after installing a new ink cartridge. Order cartridges To order cartridges, go to www.hp.com . (At this time, some portions of the HP website are available in English only.) Ordering cartridges online is not supported in all countries/regions.
NOTE: When the HP OfficeJet 5200 series operates in single-cartridge mode, a message is displayed on the printer display. If the message is displayed and two ink cartridges are installed in the printer, verify that the protective piece of plastic tape has been removed from each ink cartridge. When plastic tape covers the ink cartridge contacts, the printer cannot detect that the ink cartridge is installed.
8 Network setup Additional advanced settings are available from the printer's home page (embedded web server or EWS). For more information, see Embedded web server on page 93.
If you cannot find the network name or the security password or cannot remember this information, see the documentation provided with your computer or with the wireless router. If you still cannot find this information, contact your network administrator or the person who set up the wireless network. Set up the printer on your wireless network To set up from the printer control panel Use the Wireless Setup Wizard from the printer control panel display to set up wireless communication.
To change from a USB connection to a wireless network using the HP Smart app on a Windows 10 computer (Windows) 1. Before you proceed, make sure your computer and printer meet the following requirements: ● Your printer is currently connected to your computer through USB. ● Your computer is currently connected to a wireless network. 2. Open the HP Smart app.
with the wireless connection or if a wireless connection attempt failed, the wireless test report also provides diagnostic information. If the printer is connected to a network, the test report displays details about the network settings. To print the wireless test report 1. On the printer control panel display, from the Home screen, touch ( Wireless ), and then touch ( Settings ). 2. Touch Print Reports 3. Touch Wireless Test Report.
1. On the printer control panel display, from the Home screen, touch (Wireless) and then touch ( Settings ). 2. Touch Advanced Settings. 3. Touch IP Settings. A message appears warning that changing the IP address removes the printer from the network. 4. Touch OK to continue. 5. Automatic is selected by default. To change the settings manually, touch Manual, and then enter the appropriate information for the following settings: 6.
TIP: You can also turn on Wi-Fi Direct from the EWS. For more information about using the EWS, see Embedded web server on page 93. To change connection method 1. On the printer control panel display, from the Home screen, touch 2. Touch 3. Touch Connection Method and then select Automatic or Manual . (Wi-Fi Direct). ( Settings ). To print from a wireless-capable mobile device that supports Wi-Fi Direct Make sure you have installed the latest version of HP Print Service Plugin on your mobile device.
To print from a wireless-capable computer (Windows) 1. Make sure you have turned on Wi-Fi Direct on the printer. 2. Turn on the computer's Wi-Fi connection. For more information, see the documentation provided with the computer. NOTE: If your computer does not support Wi-Fi, you are not able to use Wi-Fi Direct. 3. From the computer, connect to a new network. Use the process you normally use to connect to a new wireless network or hotspot.
Click here for online troubleshooting for Wi-Fi Direct, or for more help with setting up Wi-Fi Direct. At this time, this website might not be available in all languages.
9 Printer management tools This section contains the following topics: ● The HP Smart app ● Toolbox (Windows) ● HP Utility (OS X and macOS) ● Embedded web server The HP Smart app The HP Smart app allows you to view current printer information and update printer settings. You can view ink status, printer and network information. You can also print diagnostic reports, access print quality tools, and view and change printer settings.
Embedded web server When the printer is connected to a network, you can use the printer's embedded web server (EWS) to view status information, change settings, and manage it from your computer. NOTE: To view or change some settings, you might need a password. NOTE: You can open and use the embedded web server without being connected to the Internet. However, some features are not available.
To open the embedded web server through Wi-Fi Direct 1. On the printer control panel display, from the Home screen, touch (Wi-Fi Direct). 2. Touch 3. If the display shows that Wi-Fi Direct is Off , touch the toggle button next to Wi-Fi Direct to turn it on. 4. From your wireless computer, turn wireless on, search for and connect to the Wi-Fi Direct name, for example: DIRECT-**- HP OfficeJet 5200 series (where ** are the unique characters to identify your printer). ( Settings ).
Check the printer IP address ● Make sure the printer IP address is correct. To find out the printer IP address, on the printer control panel display, from the Home screen, touch (Wireless). To obtain the printer IP address by printing a network configuration page, on the printer control panel display, from the Home screen, touch ( Setup ), touch Tools, and then touch Network Configuration Report. ● Make sure the printer IP address is valid.
10 Solve a problem This section contains the following topics: ● Jams and paper-feed issues ● Ink cartridge issues ● Printing issues ● Copy issues ● Scan issues ● Fax issues ● Network and connection issues ● Printer hardware issues ● Get help from the printer control panel ● Get help from the HP Smart app ● Understand printer reports ● Solve problems using Web Services ● Maintain the printer ● Restore original factory defaults and settings ● HP support Jams and paper-feed issue
To clear an internal paper jam CAUTION: Avoid pulling jammed paper from the front of the printer. Instead follow the steps below to clear the jam. Pulling out jammed paper from the front of the printer might cause the paper to tear and leave torn pieces inside the printer; this could result in more jams later. 1. ENWW Check the paper path inside the printer. a. Open the cartridge access door. b. Remove the paper path cover. c. Lift the duplexer cover up and remove jammed paper.
2. d. Reinsert the paper path cover. Make sure it snaps into place. e. Close the cartridge access door. f. Touch OK on the control panel to continue the current job. If the problem is not resolved, check the print carriage area inside the printer. CAUTION: During the process, avoid touching the cable attached to the print carriage. a. Open the cartridge access door. b.
d. Close the cartridge access door. e. Touch OK on the control panel to continue the current job. To get help from the print display, touch Help from the Home screen, touch How to Videos, and then touch Clear Carriage Jam. 3. If the problem is still not resolved, check the tray area. a. Pull out the paper tray to extend it. b. Carefully turn the printer on its side to expose the bottom of the printer. c. Check the gap in the printer where the input tray was.
To clear a paper jam in the document feeder 1. Lift the cover of the document feeder. 2. Gently pull the jammed paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the printer. If you do not remove all the pieces of paper from the printer, more paper jams are likely to occur. 3. Close the document feeder cover, pressing down firmly until it snaps into place.
Learn how to avoid paper jams To help avoid paper jams, follow these guidelines. ● Remove printed papers from the output tray frequently. ● Make sure that you are printing with paper that is not wrinkled, folded, or damaged. ● Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. ● Do not use paper that is too thick or too thin for the printer. ● Make sure that the trays are loaded correctly and are not too full. For more information, see Load media on page 11.
Ink cartridge issues If an error occurs after a cartridge is installed, or if a message indicates a cartridge problem, try removing the ink cartridges, verifying the protective piece of plastic tape has been removed from each ink cartridge, and then reinserting the ink cartridges. If this does not work, clean the cartridge contacts. If the problem is still not resolved, replace the ink cartridges. For information about replacing ink cartridges, see Replace the cartridges on page 80.
NOTE: If one ink cartridge is causing problems, you can remove it and use the single-cartridge mode to operate the HP OfficeJet 5200 series with only one cartridge. Printing issues What do you want to do? Fix problems with page not printing (unable to print) HP Print and Scan Doctor The HP Print and Scan Doctor is a utility that will try to diagnose and fix the issue automatically. NOTE: Troubleshoot problems with print jobs not printing This utility is only available for Windows operating system.
4. c. On the Printer menu, make sure there are no check marks next to Pause Printing or Use Printer Offline. d. If you made any changes, try to print again. Verify that the printer is set as the default printer. To verify that the printer is set as the default printer a. b.
v. On the General tab, next to Startup type, make sure that Automatic is selected. vi. If the service is not already running, under Service status, click or tap Start, and then click or tap OK. Windows 7 i. From the Windows Start menu, click Control Panel, System and Security, and then Administrative Tools. ii. Double-click Services. iii. Right-click the Print Spooler, and then click Properties. iv. On the General tab, next to Startup type, make sure that Automatic is selected. v.
● Windows 7: From the Windows Start menu, click Devices and Printers. ● Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers. ● Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes. b. Double-click the icon for your printer to open the print queue. c. On the Printer menu, click Cancel all documents or Purge Print Document, and then click Yes to confirm. d.
To verify that the product is not paused or offline a. In System Preferences, click Printers & Scanners . b. Click the Open Print Queue button. c. Click a print job to select it. Use the following buttons to manage the print job: d. 4. ● Delete: Cancel the selected print job. ● Hold: Pause the selected print job. ● Resume: Continue a paused print job. ● Pause Printer: Pause all print jobs in the print queue. If you made any changes, try to print again. Restart the computer.
To align the printhead from the printer software NOTE: Aligning the printhead ensures the high-quality output. The printhead does not have to be realigned when cartridges are replaced. 6. a. Load letter or A4 unused plain white paper into the input tray. b. Open the HP printer software. For more information, see Open the HP printer software (Windows) on page 19. c. In the printer software, under Print, Scan & Fax , in the Print section, click Maintain Your Printer to access the printer toolbox. d.
To improve print quality (OS X and macOS) 1. Make sure you are using original HP cartridges. 2. Check the paper type. For best print quality, use high quality HP paper, or papers that adhere to the ColorLok® standard. For more information, see Paper basics on page 9. Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper.
To automatically clean the printhead a. Load Letter or A4 plain, white paper in the input tray. b. Open HP Utility. NOTE: HP Utility is located in the HP folder in the Applications folder. c. Select your printer from the list of devices at the left of the window. d. Click Clean Printheads. e. Click Clean, and follow the onscreen instructions. CAUTION: Clean the printhead only when necessary. Unnecessary cleaning wastes ink and shortens the life of the print head.
To clean the printhead from the printer display a. Load letter or A4 unused plain white paper into the input tray. b. On the printer control panel display, from the Home screen, swipe left to see touch c. 7. ( Setup ) and ( Setup ). Touch Tools , touch Clean Cartridges, and then follow the onscreen instructions. If cleaning the printhead does not solve the problem, contact HP support. Go to www.support.hp.com .
Run the fax test You can test your fax setup to check the status of the printer and to make sure it is set up correctly for faxing. Perform this test only after you have completed fax setup on the printer.
support. Go to www.support.hp.com . This website provides information and utilities that can help you correct many common printer problems. If prompted, select your country/region, and then click All HP Contacts for information on calling for technical support. The "Fax Connected to Active Telephone Wall Jack" test failed ● Check the connection between the telephone wall jack and the printer to make sure the phone cord is secure.
Figure 10-1 Back view of the printer 1 Telephone wall jack 2 Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port 2. After you have connected the phone cord to the port labeled 1-LINE, run the fax test again to make sure it passes and the printer is ready for faxing. 3. Try to send or receive a test fax.
The "Dial Tone Detection" test failed ● Other equipment, which uses the same phone line as the printer, might be causing the test to fail. To find out if other equipment is causing a problem, disconnect everything from the phone line, and then run the test again.
● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack. After you resolve any problems found, run the fax test again to make sure it passes and the printer is ready for faxing. If the Fax Line Condition test continues to fail and you experience problems faxing, contact your telephone company and have them check the phone line.
● Make sure you used the phone cord supplied in the box with the printer to connect to the telephone wall jack. One end of the phone cord should be connected to the port labeled 1-LINE on the back of the printer and the other end to your telephone wall jack, as shown in the illustration.
If the phone line is still noisy, contact your telephone company. For information on turning your DSL modem off, contact your DSL provider for support. ● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack.
The signal level can also be reduced if you use a splitter or connect extra cables to extend the length of your phone. A reduced fax signal can cause problems during fax reception. To find out if other equipment is causing a problem, disconnect everything except the printer from the phone line, and then try to receive a fax.
NOTE: Use an HP online troubleshooting wizard This utility is only available for Windows operating system. ● Troubleshoot your wireless problem, whether your printer has never been connected or it was connected and is no longer working. ● Troubleshoot a firewall or antivirus issue, if you suspect that it is preventing your computer from connecting to the printer. NOTE: The HP Print and Scan Doctor and the HP online troubleshooting wizards may not be available in all languages.
3. Enter the Wi-Fi Direct password when prompted. NOTE: To obtain Wi-Fi Direct password, on the printer control panel display, from the Home screen, touch 4. (Wi-Fi Direct). If you are using a mobile device, make sure you have installed a compatible printing app. For more information about mobile printing, visit www.hp.com/global/us/en/eprint/mobile_printing_apps.html. Printer hardware issues TIP: Run the HP Print and Scan Doctor to diagnose and automatically fix printing, scanning, and copying issues.
To access the Help menu from the Home screen or contextual help for a screen, touch on the printer control panel. Get help from the HP Smart app The HP Smart app provides alerts for printer issues (jams and other problems), links to help content, and options to contact support for additional assistance. Understand printer reports You can print the following reports to help troubleshoot problems with the printer.
Print quality report Print quality problem can be due to many causes - incorrect software setting, a poor image source file, or the printing system itself. If you are unhappy with the quality of your prints, a Print Quality Report page can help you determine if the printing system is working correctly. Wireless test report When you print the Wireless Test Report, a number of tests are run to check various conditions of the printer wireless connection. The report shows the results of the tests.
TIP: For additional help on setting up and using Web Services, visit HP Connected . This site might not be available in all countries/regions. Maintain the printer What do you want to do? Clean the scanner glass Dust or dirt on the scanner glass, scanner lid backing, or scanner frame can slow down performance, degrade the quality of scans, and affect the accuracy of special features such as fitting copies to a certain page size.
Clean the exterior WARNING! Before cleaning the printer, turn the printer off by pressing (the Power button) and unplug the power cord from the electrical socket. Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep fluids away from the interior of the printer, as well as from the printer control panel. Clean the document feeder If the document feeder picks up multiple pages or if it does not pick up plain paper, you can clean the rollers and separator pad.
NOTE: If the residue does not come off using distilled water, try using isopropyl (rubbing) alcohol. 5. Close the cover of the document feeder. Restore original factory defaults and settings If you disable some functions or change some settings and want to change them back, you can restore the printer to the original factory settings or network settings. To restore the printer to the original factory defaults 1.
Contact HP If you need help from an HP technical support representative to solve a problem, visit the Contact Support website. The following contact options are available at no cost for in-warranty customers (HP agent-assisted support for out-of warranty customers may require a fee): Chat with an HP support agent online. Call an HP support agent.
A Technical information The technical specifications and international regulatory information for the HP OfficeJet 5200 series are provided in this section. For additional specifications, see the printed documentation that came with the HP OfficeJet 5200 series. This section contains the following topics: ● HP Company notices ● Specifications ● Regulatory notices ● Environmental product stewardship program HP Company notices The information contained herein is subject to change without notice.
System requirements For information about future operating system releases and support, visit the HP online support website at www.support.hp.com .
For information about printing using maximum dpi, see Print using the maximum dpi on page 26. Acoustic information If you have Internet access, you can access acoustic information from the HP website. Regulatory notices The HP OfficeJet 5200 series meets product requirements from regulatory agencies in your country/region.
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ● Reorient or relocate the receiving antenna. ● Increase the separation between the equipment and the receiver. ● Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. ● Consult the dealer or an experienced radio/TV technician for help.
European Union Regulatory Notice Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable: R&TTE Directive 1999/5/EC (replaced in 2017 by RED 2014/53/EU); Low Voltage Directive 2014/35/EU; EMC Directive 2014/30/EU; Ecodesign Directive 2009/125/EC; RoHS Directive 2011/65/EU Compliance with these directives is assessed using the applicable European Harmonised Standards. The full Declaration of Conformity can be found at the following website: www.hp.
Visual display workplaces statement for Germany GS-Erklärung (Deutschland) Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden. Notice to users of the U.S. telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.
Declaration of conformity Declaration of conformity can be found at www.hp.eu/certificates.
Declaration of conformity 136 Appendix A Technical information ENWW
ENWW Regulatory notices 137
Regulatory information for wireless products This section contains the following regulatory information pertaining to wireless products: ● Exposure to radio frequency radiation ● Notice to users in Canada (5 GHz) ● Notice to users in Brazil ● Notice to users in Canada ● Notice to users in Taiwan ● Notice to users in Mexico ● Notice to users in Japan ● Notice to users in Korea ● Notice to users in Serbia (5 GHz) ● Notice to users in Taiwan (5 GHz) ● Notice to users in Thailand (5 GHz) E
Notice to users in Canada Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. This device complies with Industry Canada licence-exempt RSS standard(s).
Notice to users in Japan この機器は技術基準適合証明又は工事設計認証を受けた無線設備を搭載しています。 Notice to users in Korea 해당 무선설비는 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없음 (무선 모듈이 탑재된 제품인 경우) Notice to users in Serbia (5 GHz) Upotreba ovog uredjaja je ogranicna na zatvorene prostore u slucajevima koriscenja na frekvencijama od 5150-5350 MHz. Notice to users in Taiwan (5 GHz) 在 5.25-5.
● Restriction of hazardous substance (Ukraine) ● Restriction of hazardous substance (India) ● Restriction on hazardous substances statement (Turkey) ● EPEAT ● SEPA Ecolabel User Information (China) ● China Energy Label for Printer, Fax and Copier ● Battery disposal in Taiwan ● European Union Battery Directive ● Battery notice for Brazil ● California Perchlorate Material Notice ● Waste disposal for Brazil Eco-Tips HP is committed to helping customers reduce their environmental footprint
HP inkjet supplies recycling program HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge. For more information, go to the following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Power consumption HP printing and imaging equipment marked with the ENERGY STAR® logo is certified by the U.S. Environmental Protection Agency.
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan) 限用物質含有情況標示聲明書 Declaration of the Presence Condition of the Restricted Substances Marking 限用物質及其化學符號 Restricted substances and its chemical symbols 單元 Unit 鉛 汞 鎘 六價鉻 多溴聯苯 多溴二苯醚 Lead Mercury Cadmium (Pb) (Hg) (Cd) Hexavalent chromium Polybrominated biphenyls (Cr+6) (PBB) Polybrominate d diphenyl ethers (PBDE) 0 0 0 0 0 0 電線 (Cables) 0 0 0 0 0 0 印刷電路板 － 0 0 0 0 0 列印引擎(Print Engine) － 0 0
The Table of Hazardous Substances/Elements and their Content (China) 产品中有害物质或元素的名称及含量 根据中国《电器电子产品有害物质限制使用管理办法》 有害物质 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (Cr(VI)) (PBB) (PBDE) 外壳和托盘 0 0 0 0 0 0 电线 0 0 0 0 0 0 印刷电路板 X 0 0 0 0 0 打印系统 X 0 0 0 0 0 显示器 X 0 0 0 0 0 喷墨打印机墨盒 0 0 0 0 0 0 驱动光盘 X 0 0 0 0 0 扫描仪 X 0 0 0 0 0 网络配件 X 0 0 0 0 0 电池板 X 0 0 0 0 0 自动双面打印系统 0 0 0 0 0 0 外部电源 X 0 0 0 0 0 部件名称 本表格依据 SJ/T 11364 的规定编制。 0：表
Restriction on hazardous substances statement (Turkey) Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur EPEAT Most HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment. For more information on EPEAT go to www.epeat.net. For information on HP's EPEAT registered products go to www.hp.com/hpinfo/globalcitizenship/environment/pdf/ epeat_printers.pdf. SEPA Ecolabel User Information (China) 中国环境标识认证产品用户说明 噪声大于 63.
要了解规范的更多详情，请参考最新版的 GB 21521 标准。 Battery disposal in Taiwan European Union Battery Directive This product contains a battery that is used to maintain data integrity of real time clock or product settings and is designed to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified service technician. Battery notice for Brazil A bateria deste equipamento nao foi projetada para removida pelo cliente.
B Errors (Windows) ● Low on ink ● Very low on ink ● Cartridge problem ● Single cartridge mode ● Unable to communicate with printer ● Paper size mismatch ● Ink cartridge carriage stalled ● Older generation cartridge installed ● Paper jam or tray problem ● Out of paper ● Printer failure ● Door open ● Counterfeit Cartridge Advisory ● Incompatible cartridges ● Paper too short ● Please Connect to HP Instant Ink ● Paper Jam in Automatic Document Feeder ● HP Protected Cartridge
NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the printer and cartridges for printing. In addition, some residual ink is left in the cartridge after it is used. For more information see www.hp.com/go/inkusage . Very low on ink The cartridge identified in the message is very low on ink. Ink level warnings and indicators provide estimates for planning purposes only.
● If the printer is connected to a wireless network, the wireless connection has been broken. ● The printer software was not installed correctly. ● Security software (firewalls and anti-virus) installed on your computer may be blocking communication with the printer. To solve this problem, try the following solutions: ● Make sure the printer is turned on and the On button light is on. ● Make sure the power cord and other cables are working and are firmly connected to the printer.
● Make sure that you have loaded paper that meets specifications and is not wrinkled, folded, or damaged. For more information, see Paper basics on page 9. ● Make sure that the printer is clean. For more information, see Maintain the printer on page 124. ● Make sure that the trays are loaded correctly and are not too full. For more information, see Load media on page 11. For instructions on clearing jams, as well as more information about how to avoid jams, see Jams and paperfeed issues on page 96.
Paper too short The paper loaded is shorter than the minimum requirement. Paper that meets the printer requirements must be loaded. For more information, see Paper basics on page 9 and Load media on page 11. Please Connect to HP Instant Ink The printer must be connected to HP Instant Ink, otherwise you will be unable to print soon without further warning. See the printer control panel for instructions on connecting, or visit the HP Instant Ink program website for more information.
Paper too long to auto-duplex The paper loaded is longer than supported by the printer automatic duplexing. You can manually duplex it by selecting "manual duplex" or "print odd pages" and "print even pages" in your printer software (if supported). For more information, see Paper basics on page 9 and Load media on page 11.
Index A accessibility 2 ADSL, fax setup with parallel phone systems 59 answer ring pattern change 49 parallel phone systems 60 answering machine fax tones recorded 119 set up with fax (parallel phone systems) 69 set up with fax and modem 70 automatic fax reduction 44 B backup fax 42 baud rate 51 black and white pages fax 37 blocked fax numbers set up 44 both sides, print on 25 broadcast faxing send 40 buttons, control panel 7 C carriage clear carriage jams 100 cartridges 82 check ink levels 79 tips 79 clean
log, clear 54 log, print 54 manual receive 42 modem and answering machine, shared with (parallel phone systems) 70 modem and voice line, shared with (parallel phone systems) 66 modem and voice mail, shared with (parallel phone systems) 73 modem, shared with (parallel phone systems) 63 monitor dialing 39, 40 parallel phone systems 55 PBX system, set up (parallel phone systems) 60 phone cord connection test, failed 113 phone cord type test, failed 114 print last transaction details 54 receive 41 receive, trou
separate line setup 58 setup types 57 shared line setup 61 PBX system, set up with fax parallel phone systems 60 phone book change contact 46 change group contacts 47 delete contacts 48 send fax 37 set up 46 set up group contacts 47 phone cord connected to correct port test failed 113 correct type test failed 114 phone line, answer ring pattern 49 phone, fax from receive 42 send, 39 power troubleshoot 121 power input, locating 7 print diagnostic page 123 double-sided 25 fax logs 54 fax reports 52 faxes 43 l
print specifications 129 scan specifications 129 system requirements 129 telephone line, answer ring pattern 49 telephone wall jack, fax 113 telephone, fax from receive 42 send 39 tests, fax dial tone, failed 115 failed 112 fax line condition 115 fax phone cord type test failed 114 hardware, failed 112 port connection, failed 113 setup 75 telephone wall jack 113 tone dialing 50 trays clear paper jams 96 locating 6 paper-width guides illustration 6 troubleshoot feeding 101 troubleshoot answering machines 119
