HP PageWide Managed Color MFP E77650, E77660, P77940, P77950, P77960, P77440 HP PageWide Managed Color Flow MFP E77650, E77660 User Guide
Copyright and License Trademark Credits © Copyright 2018 HP Development Company, L.P. Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice.
Table of contents 1 Printer overview ........................................................................................................................................................................................ 1 For more information .............................................................................................................................................................. 1 Caution icons ...........................................................................................
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 36 Load paper to Tray 2 ............................................................................................................................................................. 37 Introduction ........................................................................................................................................................ 37 Tray 2 and the 550-sheet trays paper orientation .................
Replace the staple cartridge in the inner finisher (E77650dns, E77650zs, E77660dns, E77660zs, E77660zts, P77940dns, P77950dns, P77960dns models only) .................................................................................. 72 Replace the staple cartridge in the floor standing finisher (E77650z+, E77660z+, P77940dn+, P77950dn+, P77960dn+ models only) .....................................................................................................................................................
5 Copy .......................................................................................................................................................................................................... 95 For more information ............................................................................................................................................................ 95 Make a copy ..........................................................................................................
Step one: Access the HP Embedded Web Server (EWS) ........................................................................... 130 Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set ............................. 131 Quick set scan settings and options for Scan to SharePoint® ................................................................. 132 Scan to email .............................................................................................................................
General tab .................................................................................................................................. 160 Copy/Print tab ............................................................................................................................. 161 Scan/Digital Send tab ................................................................................................................ 162 Fax tab .........................................................................
Solve problems ..................................................................................................................................................................................... 187 For more information .......................................................................................................................................................... 187 Customer support ................................................................................................................
Clear staple jams in the floor standing finisher (E77650z+, E77660z+, P77940dn+, P77950dn +, P77960dn+ models only) ......................................................................................................................... 238 Improve print quality ........................................................................................................................................................... 242 Introduction ...........................................................................
Check the fit-to-page setting ........................................................................................................................ 263 Clean the pickup rollers and separation pad in the document feeder ................................................... 263 Send to a different fax machine .................................................................................................................... 265 Check the sender's fax machine ..................................................
The volume for sounds coming from the fax accessory is too high or too low ............... 275 Index ...........................................................................................................................................................................................................
1 Printer overview For more information ● Caution icons ● Printer views ● Printer specifications ● Printer hardware setup and software installation The following information is correct at the time of publication. For video assistance, see www.hp.com/videos/PageWide. For current information, see www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/ pwcolormfpE77660, or www.hp.com/support/pwcolorP77940mfp, or www.hp.com/support/ pwcolorP77950mfp, or www.hp.com/support/pwcolorP77960mfp, or www.
Caution icons CAUTION: Sharp edge in close proximity. CAUTION: Keep body parts away from moving parts. CAUTION: Hot surface. CAUTION: Electrical shock.
Printer views ● Printer front view ● Printer back view and interface ports ● Control-panel view Printer front view Front view—E77650dn, E77650dns, E77650z, E77650zs, E77660dn, E77660z, E77660zs, E77660zts, P77440dn, P77940dn, P77940dns, P77950dn, P77950dns, P77960dn, P77960dns models 2 3 4 5 6 7 8 9 10 11 1 18 16 15 14 13 12 1 Left door 2 Easy-access USB printing port 3 Scanner assembly 4 Hardware integration pocket (for connecting accessories and third-party devices)—not availa
14 Serial number and product number label 15 On/Off button 16 Tray 2 17 Front door (access to the cartridges) 18 Service fluid container Front view—E77650z+, E77660z+, P77940dn+, P77950dn+, P77960dn+ models 3 4 5 8 9 10 11 6 12 7 13 14 2 1 20 19 18 1 Left door 2 Easy-access USB printing port 3 Scanner assembly 4 Hardware integration pocket (for connecting accessories and third-party devices) 5 Control panel with color touchscreen display (tilts up for easier viewing) 6 Keyboa
14 Floor-standing finisher front door 15 On/Off button 16 Front door (access to the cartridges) 17 Serial number and product number label 18 3 x 550-sheet paper tray 19 Tray 2 20 Service fluid container Printer back view and interface ports Back view and interface ports—E77650dn, E77650dns, E77650z, E77650zs, E77660dn, E77660z, E77660zs, E77660zts, P77440dn, P77940dn, P77940dns, P77950dn, P77950dns, P77960dn, P77960dns models 1 2 3 4 5 6 1 Stapler cover (E77650dns, E77650zs, E77660zs, E
1 4 2 3 1 Host USB port for connecting external USB devices NOTE: For easy-access USB printing, use the USB port near the control panel. 2 Local area network (LAN) Ethernet (RJ-45) network port 3 Hi-Speed USB 2.
The printer includes the following interface ports. 1 4 2 3 1 Host USB port for connecting external USB devices NOTE: For easy-access USB printing, use the USB port near the control panel. 2 Local area network (LAN) Ethernet (RJ-45) network port 3 Hi-Speed USB 2.0 printing port 4 Cable lock slot Control-panel view The Home screen provides access to the printer features and indicates the current status of the printer. Return to the Home screen at any time by selecting the Home button.
3 Reset button Select the Reset button to clear changes, release the printer from a paused state, reset the copy count field, display hidden errors, and restore the default settings (including the language and keyboard layout). 4 Sign In or Sign Out button Select the Sign In button to access secured features. Select the Sign Out button to sign out of the printer. The printer restores all options to the default settings.
How to use the touchscreen control panel Use the following actions to use the printer touchscreen control panel. ENWW Action Description Example Touch Touch an item on the screen to select that item or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling. Touch the Settings icon to open the Settings app. Swipe Touch the screen and then move your finger horizontally to scroll the screen sideways. Swipe until the Settings app displays.
Printer specifications IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change. For current information, see www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/ pwcolormfpE77660, or www.hp.com/support/pwcolorP77940mfp, or www.hp.com/support/ pwcolorP77950mfp, or www.hp.com/support/pwcolorP77960mfp, or www.hp.com/support/ pwcolorP77440mfp.
Table 1-1 Multi-function printer models (1 of 5) (continued) Model name P77440dn Product number Y3Z60A Prints 60 ppm on letter and A4 size paper in General Office mode.
Table 1-2 Multi-function printer models (2 of 5) (continued) Model name E77650dn E77650dns E77650z E77650zs E77650z+ J7Z13A Z5G79A J7Z08A J7Z14A Z5G76A HP Jetdirect 3000w NFC/ Wireless Accessory for printing from mobile devices Optional Optional Optional Optional Optional HP Jetdirect 2900nw Print Server Accessory for wireless connectivity Optional Optional Optional Optional Optional HP Foreign Interface Harness (FIH) Optional Optional Optional Optional Optional Not supported N
Table 1-2 Multi-function printer models (2 of 5) (continued) Model name E77650dn E77650dns E77650z E77650zs E77650z+ J7Z13A Z5G79A J7Z08A J7Z14A Z5G76A Optional Optional Optional Optional Optional HP EveryPage Technologies including ultrasonic multi-feed detection Not supported Not supported Embedded optical character recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer.
Table 1-3 Multi-function printer models (3 of 5) Model name Product number Paper handling E77660dn E77660dns E77660z E77660zs E77660zts E77660z+ Z5G77A 2LF96A J7Z03A J7Z07A J7Z05A Z5G78A Tray 1 (100-sheet capacity) Tray 2 (550-sheet capacity) Tray 2 and 3 (tandem): 2x550sheet capacity Not supported Not supported Not supported Not supported Not supported Optional Optional Optional Optional Optional Not supported 550-sheet paper tray and stand Optional Optional Optional Optional O
Table 1-3 Multi-function printer models (3 of 5) (continued) Model name E77660dn E77660dns E77660z E77660zs E77660zts E77660z+ Z5G77A 2LF96A J7Z03A J7Z07A J7Z05A Z5G78A HP Jetdirect 2900nw Print Server Accessory for wireless connectivity Optional Optional Optional Optional Optional Optional HP Foreign Interface Harness (FIH) Optional Optional Optional Optional Optional Optional Not supported Not supported Not supported Not supported Optional Optional Optional Optional Prod
Table 1-3 Multi-function printer models (3 of 5) (continued) Model name E77660dn E77660dns E77660z E77660zs E77660zts E77660z+ Z5G77A 2LF96A J7Z03A J7Z07A J7Z05A Z5G78A Optional Optional Optional Optional Optional Optional HP EveryPage Technologies including ultrasonic multi-feed detection Not supported Not supported Embedded optical character recognition (OCR) provides the ability to convert printed pages into text that can be edited or searched using a computer.
Table 1-4 Multi-function printer models (4 of 5) Model name P77940dn P77940dns P77940dn+ P77950dn P77950dns P77950dn+ Y3Z61A Y3Z64A Y3Z65A Y3Z62A Y3Z66A Y3Z72A Optional Optional Not supported Optional Optional Not supported 550-sheet paper tray and stand Optional Optional Required Optional Optional Required 3x550-sheet paper tray Optional Optional Required Optional Optional Required 4,000-sheet highcapacity input feeder (HCI) Optional Optional Required Optional Optional
Table 1-4 Multi-function printer models (4 of 5) (continued) Model name Product number Memory 320 GB HP HighPerformance Secure Hard Disk P77940dn P77940dns P77940dn+ P77950dn P77950dns P77950dn+ Y3Z61A Y3Z64A Y3Z65A Y3Z62A Y3Z66A Y3Z72A Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not su
Table 1-4 Multi-function printer models (4 of 5) (continued) Model name P77940dn P77940dns P77940dn+ P77950dn P77950dns P77950dn+ Y3Z61A Y3Z64A Y3Z65A Y3Z62A Y3Z66A Y3Z72A Product number 100-page document feeder with dualhead scanning for singlepass duplex copying and scanning Digital Send Scan to E-mail, Scan to USB Drive, and Scan to Network Folder Scan to SharePoint® Table 1-5 Multi-function printer models (5 of 5) Model name P77960dn P77960dns P77960dn+ Y3Z63A Y3Z68A Y3Z73A Optiona
Table 1-5 Multi-function printer models (5 of 5) (continued) Model name Product number HP Foreign Interface Harness (FIH) Memory 320 GB HP High- Performance Secure Hard Disk P77960dn P77960dns P77960dn+ Y3Z63A Y3Z68A Y3Z73A Optional Optional Optional Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Not supported Optional Optional Optional Base memory: 2.25 GB, expandable to 3.
pwcolorP77950mfp, or www.hp.com/support/pwcolorP77960mfp, or www.hp.com/support/ pwcolorP77440mfp to download the print driver or the software installer to install the HP print driver. macOS: Mac computers are supported with this printer. Download HP Easy Start from 123.hp.com/PageWide to install the HP print driver. 1. Go to 123.hp.com/PageWide. 2. Follow the steps provided to download the printer software.
Table 1-6 Supported operating systems and print drivers (continued) Operating system Print driver installed (from the software on the web) Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specific print driver is available for download from the printersupport website. Download the driver, and then use the Microsoft Add Printer tool to install it. Windows Server 2012, 64-bit The PCL 6 printer-specific print driver is available for download from the printersupport website.
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The file size is less than 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network.
Table 1-9 Dimensions for P77440dn, P77940dn, P77950dn, P77960dn models Printer fully closed Printer fully opened Height 673 mm (26.5 in) 946 mm (37.3 in) Depth P77940dn, P77950dn, P77960dn: 652 mm (25.7 in) 1027 mm (40.4 in) P77440dn: 604 mm (23.8 in) Width 604 mm (23.8 in) Weight (with cartridges) P77940dn, P77950dn, P77960dn: 66.6 kg (146.5 lb) 1270 mm (50 in) P77440dn: 66.8 kg (146.
Table 1-13 Dimensions for P77940dn+, P77950dn+, P77960dn+ (includes the HCI paper feeder) (continued) Printer fully closed Printer fully opened Depth 693 mm (27.3 in) 1175 mm (46.3 in) Width 1245 mm (49 in) 2495 mm (98.2 in) Weight (with cartridges) 168.4 kg (370.5 lb) Table 1-14 Dimensions for the 1 x 550-sheet paper feeder Printer fully closed Printer fully opened Height 117 mm (4.6 in) 117 mm (4.6 in) Depth 520 mm (20.5 in) 685 mm (27 in) Width 600 mm (23.6 in) 600 mm (23.
Table 1-18 Dimensions for floor-standing finisher Printer fully closed Printer fully opened Height 1020 mm (40.2 in) 1245 mm (49 in) Depth 590 mm (23.2 in) 1175 mm (46.3 in) Width 690 mm (27.2 in) 775 mm (30.5 in) Weight 40.4 kg (89 lb) Power consumption, electrical specifications, and acoustic emissions See www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/pwcolormfpE77660, or www.hp.com/ support/pwcolorP77940mfp, or www.hp.com/support/pwcolorP77950mfp, or www.hp.
Printer hardware setup and software installation For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web. Go to www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/pwcolormfpE77660, or www.hp.com/support/pwcolorP77940mfp, or www.hp.com/support/pwcolorP77950mfp, or www.hp.com/ support/pwcolorP77960mfp, or www.hp.com/support/pwcolorP77440mfp for HP's all-inclusive help for the printer.
28 Chapter 1 Printer overview ENWW
2 Paper trays For more information ● Load paper to Tray 1 (multipurpose tray) ● Load paper to Tray 2 ● Load paper to tandem Trays 2 and 3 (E77660zts, P77440dn models only) ● Load the 4,000-sheet high-capacity input (HCI) tray ● Load and print envelopes ● Load and print labels ● Configure inner finisher stapling (E77650dns, E77650zs, and E77660zs models only) The following information is correct at the time of publication. For video assistance, see www.hp.com/videos/PageWide.
Load paper to Tray 1 (multipurpose tray) Introduction CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out of paper trays when closing. All trays must be closed when moving the printer. The following information describes how to load paper in Tray 1. The tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 14 envelopes. CAUTION: 1. To avoid jams, never add or remove paper from Tray 1 during printing. Open Tray 1.
3. Load paper in the tray. For information about how to orient the paper, see Table 2-1 Tray 1 paper orientation on page 31. 4. Adjust the width guides so that they touch the paper stack, but do not bend it. Tray 1 paper orientation Table 2-1 Tray 1 paper orientation Paper type Image orientation Duplex mode Paper size How to load paper Letterhead or preprinted Portrait 1-sided printing 12x18, 11x17, RA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Table 2-1 Tray 1 paper orientation (continued) Paper type Image orientation Duplex mode Automatic 2-sided printing or with Alternative Letterhead Mode enabled 32 Chapter 2 Paper trays Paper size How to load paper A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard (148x200 mm), 16K (195x270 mm), 16K (197x273 mm), B6 (JIS), 5x7, A6, Japanese Postcard (100x148 mm) Face-down 12x18, 11x17, RA3, A3, 8K (273x394 mm), 8K
Table 2-1 Tray 1 paper orientation (continued) Paper type Image orientation Duplex mode Paper size How to load paper Landscape 1-sided printing 12x18, 11x17, RA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Table 2-1 Tray 1 paper orientation (continued) Paper type Prepunched Image orientation Portrait Duplex mode Paper size How to load paper Automatic 2-sided printing or with Alternative Letterhead Mode enabled A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard, 5x7, B6 (JIS), A6 Face-up 1-sided printing 12x18, 11x17, RA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Table 2-1 Tray 1 paper orientation (continued) Paper type Image orientation Duplex mode Paper size How to load paper Landscape 1-sided printing A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard, 5x7, B6 (JIS), A6 Face-down A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard, 5x7, B6 (JIS), A6 Face-up Automatic 2-sided printing or
Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing. To use the feature, enable it by using the printer control-panel menus. Enable Alternative Letterhead Mode by using the printer control-panel menus 1.
Load paper to Tray 2 Introduction CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out of paper trays when closing. All trays must be closed when moving the printer. The following information describes how to load paper into Tray 2 and the optional 550-sheet trays. These trays hold up to 550 sheets of 75 g/m2 (20 lb) paper. NOTE: 1. The procedure to load paper for all 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown here. Open the tray.
3. Load paper into the tray. Check the paper to verify that the guides touch the stack, but do not bend it. For information about how to orient the paper, see Table 2-2 Tray 2 and the 550-sheet trays paper orientation on page 39. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator. NOTE: If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam. 4. Close the tray. 5.
Tray 2 and the 550-sheet trays paper orientation Table 2-2 Tray 2 and the 550-sheet trays paper orientation Paper type Image orientation Duplex mode Paper size How to load paper Letterhead or preprinted Portrait 1-sided printing 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Table 2-2 Tray 2 and the 550-sheet trays paper orientation (continued) Paper type Image orientation Landscape 40 Chapter 2 Paper trays Duplex mode 1-sided printing Paper size How to load paper A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS) Face-up 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Table 2-2 Tray 2 and the 550-sheet trays paper orientation (continued) Paper type Prepunched ENWW Image orientation Portrait Duplex mode Paper size How to load paper Automatic 2-sided printing or with Alternative Letterhead Mode enabled 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Table 2-2 Tray 2 and the 550-sheet trays paper orientation (continued) Paper type Image orientation Duplex mode Automatic 2-sided printing or with Alternative Letterhead Mode enabled 42 Chapter 2 Paper trays Paper size How to load paper A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS) Face-down 11x17, A3, 8K (273x397 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Oficio (8.
Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing. To use the feature, enable it by using the printer control-panel menus. Enable Alternative Letterhead Mode by using the printer control-panel menus 1.
Load paper to tandem Trays 2 and 3 (E77660zts, P77440dn models only) Introduction CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out of paper trays when closing. All trays must be closed when moving the printer. The following information describes how to load paper into tandem Trays 2 and 3. These trays hold up to 550 sheets of 75 g/m2 (20 lb) paper. 1. 44 Open the tray.
2. Adjust the paper-length and paper-width guides by squeezing the blue adjustment latches and sliding the guides to the size of the paper being used. 3. Load paper into the tray, and then close the length and width paper guides against the stack. Check the paper to verify that the guides touch the stack, but do not bend it. 4. To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator.
46 5. Close the tray. 6. Repeat these steps for the other tray.
Use alternative letterhead mode Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing. To use the feature, enable it by using the printer control-panel menus. Enable Alternative Letterhead Mode by using the printer control-panel menus 1.
Load the 4,000-sheet high-capacity input (HCI) tray Introduction CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out of paper trays when closing. All trays must be closed when moving the printer. The following information describes how to load paper in the high-capacity input tray, which is available as an accessory for all models. The two trays hold up to 4,000 sheets of 75 g/m2 (20 lb) paper. 1. Open the tray.
3. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator. NOTE: If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam. 4. Close the tray. 5. The tray configuration message displays on the printer control panel. 6.
HCI paper orientation Table 2-3 HCI paper orientation Paper type Image orientation Duplex mode Paper size How to load paper Letterhead or preprinted Portrait 1-sided printing A4, Letter Face-down Top edge at the back of the tray Landscape Automatic 2-sided printing or with Alternative Letterhead Mode enabled A4, Letter 1-sided printing A4, Letter Face-up Top edge at the back of the tray Face-down Top edge at the left side of the tray 50 Chapter 2 Paper trays ENWW
Table 2-3 HCI paper orientation (continued) Paper type Prepunched Image orientation Landscape Duplex mode Paper size How to load paper Automatic 2-sided printing or with Alternative Letterhead Mode enabled A4, Letter Face-up 1-sided printing A4, Letter Top edge at the right side of the tray Face-down Holes at the left side of the tray Automatic 2-sided printing or with Alternative Letterhead Mode enabled A4, Letter Face-up Holes at the right side of the tray, with the top of the form to the
Enable Alternative Letterhead Mode by using the printer control-panel menus 1. From the Home screen on the printer control panel, open the Settings menu. 2. Open the following menus: 3. 52 ● Copy/Print or Print ● Manage Trays ● Alternative Letterhead Mode Select On.
Load and print envelopes Introduction The following information describes how to print and load envelopes. Use only Tray 1 to print on envelopes. Tray 1 holds up to 14 envelopes, depending on envelope design and environmental conditions. To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer. Print envelopes 1.
54 Tray Envelope size How to load Tray 1 Envelope #9, Envelope #10, Envelope Monarch, Envelope DL, Envelope B5, Envelope C5 (wallet), Envelope C6 Face-down Envelope B5, Japanese Envelope Chou #3, Envelope C5 (pocket) Face-down Chapter 2 Paper trays Top edge toward the back of the printer Bottom edge leading into the printer; top flap open ENWW
Load and print labels Introduction The following information describes how to print and load labels. To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer. When using manual feed, the printer waits to print the job until it detects that the tray has been opened. Manually feed labels 1. From the software program, select the Print option. 2.
Label orientation Tray How to load labels Tray 1 Face-down Bottom edge leading into the printer 550-sheet trays Face-down Top edge at the left side of the tray 56 Chapter 2 Paper trays ENWW
Configure inner finisher stapling (E77650dns, E77650zs, and E77660zs models only) The following information describes how to load staples and configure the options for the stapling accessory. The stapling accessory can staple documents in the upper left or upper right corners, and it can stack up to 250 sheets of paper in the finisher. ● Configure the default staple location ● Configure the operation mode Configure the default staple location 1.
Configure the operation mode Use this procedure to configure how the printer sorts jobs into the output bins. 1. From the Home screen on the printer control panel, swipe until the Settings menu displays. Select the Settings icon to open the menu. 2. Open the following menus: 3. ● Manage Stapler/Stacker ● Job Offset Select either On or Off. The Job Offset setting, when set to On, separates print or copy jobs by shifting the output stack of each job to one side or the other.
3 Supplies, accessories, and parts For more information ● Order supplies, accessories, and parts ● Replace the cartridges ● Replace the service fluid container ● Replace the staple cartridge in the inner finisher (E77650dns, E77650zs, E77660dns, E77660zs, E77660zts, P77940dns, P77950dns, P77960dns models only) ● Replace the staple cartridge in the floor standing finisher (E77650z+, E77660z+, P77940dn+, P77950dn+, P77960dn+ models only) The following information is correct at the time of publicat
Order supplies, accessories, and parts Ordering Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on your computer, enter the printer IP address or host name in the address/URL field.
Maintenance/LLC Kit Part number Estimated life1 HP PageWide ADF Maintenance Kit C0M44A 50,000 pages HP PageWide Service Fluid Container W1B44A 150,000 pages HP PageWide Printhead Wiper Kit W1B43A 150,000 pages HP PageWide Roller Kit W1B45A 150,000 pages HP Staple Cartridge Kit, inner finisher J8J96A 5,000 staples HP Staple Cartridge Kit, floor standing finisher Y1G14A 5,000 staples (P77440, P77940, P77950, P77960 models) HP Maintenance/Long Life Consumables (LLC) life specifications ar
Item Description Self-replacement options Part number Tray 1 Roller Kit Replacement rollers for tray 1 Optional A7W93-67039 ADF Roller Replacement Kit Replacement feed rollers for the document feeder Mandatory 5851-7202 Replacement feed rollers for the document feeder Mandatory A7W93-67083 Staple Cartridge Kit Replacement staple cartridge Mandatory J7Z09-67933 Tray 2-5 Assembly Kit Replacement Tray 2-5 Mandatory A7X02-67006 Tandem Left Tray Replacement left tray (Tray 2) for tandem t
Self-replacement options Part number Replacement keyboard overlay (Flow models) Mandatory 5851-6019 Replacement keyboard overlay (Flow models) Mandatory 5851-6020 Replacement keyboard overlay (Flow models) Mandatory 5851-6021 Replacement keyboard overlay (Flow models) Mandatory 5851-6022 Replacement keyboard overlay (Flow models) Mandatory 5851-6023 Replacement keyboard overlay (Flow models) Mandatory 5851-6024 Overlay-Keyboard Chinese Replacement keyboard overlay (Flow models) Mandato
Replace the cartridges ● Introduction ● Cartridge information ● Remove and replace the cartridges Introduction The following information provides details about the cartridges for the printer, and it includes instructions to replace them. Cartridge information This printer indicates when the cartridge level is low, very low, or depleted. The printer uses four colors and has a different cartridge for each color: yellow (Y), cyan (C), magenta (M), and black (K).
Remove and replace the cartridges 1. Open the cartridge door. 2. Push the old cartridge inward to unlock it. 3. Grasp the edge of the old cartridge and then pull the cartridge straight out to remove it.
66 4. Remove the new cartridge from the packaging. 5. Do not touch the gold-colored metal contacts of the cartridge. Fingerprints on the contacts can damage the cartridge. 6. Insert the new cartridge into the product. Make sure the cartridge is firmly in place.
7. Close the cartridge door. 8. Pack the used cartridge in the box that the new cartridge came in. See the enclosed recycling guide for information about recycling. HP helps you recycle your Original HP cartridges— it’s easy and free with the HP Planet Partners program, available in more than 50 countries/ regions around the world1). To find information about how to recycle used HP cartridges, please go to www.hp.com/recycle. 1) ENWW Program availability varies. For more information, visit www.hp.
Replace the service fluid container ● Introduction ● Remove and replace the service fluid container Introduction The following information provides details about the service fluid container for the printer, and it includes instructions to replace it. The printer indicates when the service fluid container is nearly full and when it is completely full. When it is completely full, printing stops until the service fluid container is replaced.
3. On the left side of the service fluid container, release the latch that holds the unit in the alignment track, and then remove the left side of the unit. 4. Remove the right side from the alignment track, and then remove the unit from the printer. Set the unit aside, upright, on a piece of paper to prevent spills. 5. Remove the new service fluid container from its packaging.
70 6. Insert the right end of the service fluid container into the alignment track first. 7. Insert the left end of the service fluid container into the alignment track, and then lock the latch that holds the unit in the track.
8. Push the service fluid container into the printer. 9. Close the left door.
Replace the staple cartridge in the inner finisher (E77650dns, E77650zs, E77660dns, E77660zs, E77660zts, P77940dns, P77950dns, P77960dns models only) 72 1. Open the stapler door. 2. Pull the colored handle on the staple cartridge, and then pull the staple cartridge straight out.
3. Insert the new staple cartridge into the stapler and push on the colored handle until it snaps into place. 4. Close the stapler door.
Replace the staple cartridge in the floor standing finisher (E77650z+, E77660z+, P77940dn+, P77950dn+, P77960dn+ models only) NOTE: Remove all paper from the finisher output bins before separating the finisher from the printer. 1. Press the finisher release button, and then slide the finisher away from the printer. NOTE: When moving the finisher, you do not need to disconnect the data cable. 74 2.
4. Insert the new staple cartridge by holding the green wheel with one hand while pushing the staple cartridge into the slot. 5. Close the finisher rear door. 6. Reinstall the finisher.
76 Chapter 3 Supplies, accessories, and parts ENWW
4 Print For more information ● Print tasks (Windows) ● Print tasks (macOS) ● Store print jobs on the printer to print later or print privately ● Mobile printing ● Print from the USB port The following information is correct at the time of publication. For video assistance, see www.hp.com/videos/PageWide. For current information, see www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/ pwcolormfpE77660, or www.hp.com/support/pwcolorP77940mfp, or www.hp.
Print tasks (Windows) How to print (Windows) The following procedure describes the basic printing process for Windows. 1. From the software program, select the Print option. 2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. NOTE: In Windows 10, 8.
3. Click the Finishing tab. 4. Select Print on both sides. Click OK to close the Document Properties dialog. 5. In the Print dialog, click Print to print the job. Manually print on both sides (Windows) Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support. 1. From the software program, select the Print option. 2.
3. Click the Finishing tab. 4. Select the number of pages per sheet from the Pages per sheet drop-down. 5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document Properties dialog. 6. In the Print dialog, click Print to print the job. Select the paper type (Windows) 1. From the software program, select the Print option. 2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the print driver.
Additional print tasks Go to www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/pwcolormfpE77660, or www.hp.com/support/pwcolorP77940mfp, or www.hp.com/support/pwcolorP77950mfp, or www.hp.com/ support/pwcolorP77960mfp, or www.hp.com/support/pwcolorP77440mfp.
Print tasks (macOS) How to print (macOS) The following procedure describes the basic printing process for macOS. 1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings. NOTE: 4. The name of the item varies for different software programs. Click the Print button.
Print multiple pages per sheet (macOS) 1. Click the File menu, and then click the Print option. 2. Select the printer. 3. Click Show Details or Copies & Pages, and then click the Layout menu. NOTE: The name of the item varies for different software programs. 4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet. 5. In the Layout Direction area, select the order and placement of the pages on the sheet. 6.
84 ● Print the first or last pages of the document on different paper ● Print watermarks on a document Chapter 4 Print ENWW
Store print jobs on the printer to print later or print privately Introduction The following information provides procedures for creating and printing documents that are stored on the printer. These jobs can be printed at a later time or printed privately.
the control panel. If you encrypt the job, the person who prints the job must provide the required password at the control panel. 5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job name. Select which option to use if another stored job already has that name: 6. ● Use Job Name + (1-99): Append a unique number to the end of the job name. ● Replace Existing File: Overwrite the existing stored job with the new one.
Print a stored job Use this procedure to print a document that is in a job storage folder on the printer. 1. From the Home screen on the printer control panel, select Print, and then select Print from Job Storage. 2. Under Stored Jobs to Print, select Choose, and then select the folder where the document is saved. 3. Select the document, and then touch Select. If the document is private, enter the four-digit PIN in the Password field, and then select OK. 4.
3. Use the keypad to enter the number of jobs that the printer stores. 4. Select Done to save the setting. Information sent to printer for Job Accounting purposes Printing jobs sent from drivers on the client (e.g., PC) may send personally identifiable information to HP’s Printing and Imaging devices.
Mobile printing Introduction HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/ MobilePrinting. NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.
NOTE: In environments where more than one model of the same printer is installed, it might be helpful to provide each printer a unique Wi-Fi Direct Name for easier printer identification for HP Wi-Fi Direct printing. The Wireless network names, e.g., Wireless, Wi-Fi Direct, etc. are available on the Information screen by selecting the Information icon, and then selecting the Network icon or the Wireless icon. Complete the following procedure to change the printer Wi-Fi Direct name: 1.
HP ePrint software The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP ePrint-capable printer. This software makes it easy to find HP ePrint-enabled printers that are registered to your HP Connected account. The target HP printer can be located in the office or at locations across the globe. ● Windows: After installing the software, open the Print option from within your application, and then select HP ePrint from the installed printers list.
NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print Service Plugin. For more information on how to use Android embedded printing and which Android devices are supported, go to www.hp.com/go/MobilePrinting.
Print from the USB port Introduction This printer features easy-access USB printing, for quickly printing files without sending them from a computer. The printer accepts standard USB flash drives in the USB port near the control panel. It supports the following types of files: ● .pdf ● .prn ● .pcl ● .ps ● .cht ● Enable the USB port for printing ● Print USB documents Enable the USB port for printing The USB port is disabled by default. Before using this feature, enable the USB port.
5. Select Enable Print from USB Drive. 6. Click Apply. Print USB documents 1. Insert the USB flash drive into the easy-access USB port. NOTE: The port might be covered. For some printers, the cover flips open. For other printers, pull the cover straight out to remove it. 2. From the Home screen on the printer control panel, select Print. 3. Select Print from USB Drive. 4. Select Choose, select the name of the document to print, and then touch Select. NOTE: 94 The document might be in a folder.
5 Copy For more information ● Make a copy ● Copy on both sides (duplex) ● Additional copy tasks The following information is correct at the time of publication. For video assistance, see www.hp.com/videos/PageWide. For current information, see www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/ pwcolormfpE77660, or www.hp.com/support/pwcolorP77940mfp, or www.hp.com/support/ pwcolorP77950mfp, or www.hp.com/support/pwcolorP77960mfp, or www.hp.com/support/ pwcolorP77440mfp.
Make a copy Follow these steps to make a copy from the scanner glass or the document feeder. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, select Copy. 3. Select settings from the Sides menu and the Color/Black menu (color printers), and then select Done. 4. If you are using a Quick Set, select Load under Quick Sets and Defaults.
Delete the selected pages. NOTE: This button is available only in the thumbnail view. Rearrange the pages within the document. Select one or more pages and move them to the left or right. NOTE: These buttons are available only in the thumbnail view. Add a page to the document. The printer prompts you to scan additional pages. Clear the changes made in the preview and start over. ENWW 7.
Copy on both sides (duplex) 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, select Copy. 3. Select the arrow under Sides to view available options. 4. In the Original Sides section, select the option that describes the original document: 5. ● Use 1-sided for originals that are printed on one side of the page.
Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page view. Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Delete the selected pages. NOTE: This button is available only in the thumbnail view. Rearrange the pages within the document. Select one or more pages and move them to the left or right.
Additional copy tasks Go to www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/pwcolormfpE77660, or www.hp.com/support/pwcolorP77940mfp, or www.hp.com/support/pwcolorP77950mfp, or www.hp.com/ support/pwcolorP77960mfp, or www.hp.com/support/pwcolorP77440mfp.
6 Scan For more information ● Set up Scan to Email ● Set up Scan to Network Folder ● Set up Scan to USB Drive ● Set up Scan to SharePoint® (Flow models only) ● Scan to email ● Scan to network folder ● Scan to USB drive ● Scan to SharePoint ● Scan to job storage ● HP JetAdvantage business solutions ● Additional scan tasks The following information is correct at the time of publication. For video assistance, see www.hp.com/videos/PageWide. For current information, see www.hp.
Set up Scan to Email ● Introduction ● Before you begin ● Step one: Access the HP Embedded Web Server (EWS) ● Step two: Configure the Network Identification settings ● Step three: Configure the Scan to Email feature ● Step four: Configure the Quick Sets (optional) ● Step five: Set up Scan to Email to use Office 365 Outlook (optional) Introduction The printer has a feature that enables it to scan a document and send it to one or more email addresses.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens. NOTE: If the web browser displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.
4. If DNS is required on the network, in the TCP/IP Domain Suffix area, verify that the DNS suffix for the email client being used is listed. DNS suffixes have this format: companyname.com, gmail.com, etc. NOTE: If the Domain Name suffix is not set up, use the IP address. 5. Click Apply. 6. Click OK. Step three: Configure the Scan to Email feature The two options for configuring Scan to Email are the Email Setup Wizard for basic configuration and Email Setup for advanced configuration.
3. In the Email and Scan to Network Folder Quick Setup Wizards dialog, click the Email Setup link. NOTE: If a message displays indicating that the Scan to Email feature is disabled, click Continue to proceed with the configuration and enable the Scan to Email feature upon completion. 4.
Option three: Add SMTP server a. Select Add SMTP server b. Enter the Server Name and Port Number, and then click Next. NOTE: In most cases, the default port number does not need to be changed. NOTE: If you are using a hosted SMTP service such as Gmail, verify the SMTP address, port number, and SSL settings from the service provider’s website or other sources. Typically, for Gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled.
Option Description Subject Provide a default subject line for the email messages. (Optional) 6. Message Create a custom message. (Optional) To use this message for all emails sent from the printer, clear the User editable check box for Message. In the Configure File Scan Settings area, set the default scanning preferences, and then click Next. Option Description File Type Select the default file type that the for the scanned document: Color/Black Quality and File Size Resolution 7.
Method two: Advanced configuration using the Email Setup 1. Using the EWS top navigation tabs, click Scan/Digital Send, and then click Email Setup in the left navigation pane. NOTE: By default, the Email Setup page displays the basic settings for Scan to Email setup. To access additional settings, click the Advanced Settings button at the bottom of the page. 2. On the Email Setup dialog, select the Enable Scan to Email check box.
NOTE: If an SMTP server was already created for another printer function, the Use a server already in use by another function option displays. Select this option, and then configure it to be used for the email function. 2. On the Set the basic information necessary to connect to the server dialog, set the options to use, and then click Next. NOTE: Some servers have problems sending or receiving emails that are larger than 5 megabytes (MB).
Feature Description Address Field Restrictions1 Specify whether users must select an email address from an address book or whether users are allowed to enter in an email address manually. CAUTION: If Users must select from address book is selected, and any of the address fields are also set as User editable, changes to those editable fields also change the corresponding values in the address book.
Feature Description Attribute for Recipient Public Key Enter which attribute to use to retrieve the recipient’s public key certificate from LDAP. Use the recipient public key certificate to verify the recipient Select this setting to use the recipient’s public key certificate to verify the recipient. 6. In the Notification area, select when users will receive notifications about sent emails. The default setting is using the signed in user's email address.
Feature Description Add numbering when job has just one file (ex. _1–1)1 Select this setting to add numbering to a file name when the job is only one file instead of multiple files. File Type Select the file format for the saved file. Select the User editable check box to make this setting editable at the printer control panel. High Compression (smaller file)1 Select this setting to compress the scanned file, which reduces the file size.
Step five: Set up Scan to Email to use Office 365 Outlook (optional) Introduction Microsoft Office 365 Outlook is a cloud-based email system provided by Microsoft which uses Microsoft's Simple Mail Transfer Protocol (SMTP) server to send or receive emails. Complete the following to enable the printer to send an email with an Office 365 Outlook account from the control panel. NOTE: You must have an email address account with Office 365 Outlook to configure the settings in the EWS.
8. On the Email Setup page, select the Enable Scan to Email check box. If this check box is not available, the feature is unavailable at the printer control panel. 9. In the Outgoing Email Servers (SMTP) area, click Add to start the SMTP wizard. 10. In the I know my SMTP server address or host name field, type smtp.onoffice.com, and then click Next. 11. On the Set the basic information necessary to connect to the server dialog, in the Port Number field, type 587.
Set up Scan to Network Folder ● Introduction ● Before you begin ● Step one: Access the HP Embedded Web Server ● Step two: Set up Scan to Network Folder Introduction This document explains how to enable and configure the Scan to Network Folder function. The printer has a feature that enables it to scan a document and save it to a network folder. To use this scan feature, the printer must be connected to a network; however, the feature is not available until it has been configured.
Step two: Set up Scan to Network Folder Method one: Use the Scan to Network Folder Wizard This option opens the setup wizard that is in the HP Embedded Web Server (EWS) for the printer. The setup wizard includes the options for basic configuration. 1. Using the EWS top navigation tabs, click Scan/Digital Send tab. 2. In the left-navigation pane, click Email and Scan to Network Folder Quick Setup Wizards. 3. Click the Save to Network Folder Quick Set Wizard link. 4.
a. In the UNC Folder Path field, type a folder path where the scan will go. The folder path can either be the fully-qualified domain name (FQDN) (e.g., \ \servername.us.companyname.net\scans) or the IP address of the server (e.g., \\16.88.20.20\scans). Be sure that the folder path (e.g., \scans) follows the FQDN or IP address. NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via DHCP, the IP address can change.
NOTE: The Scan to Network Folder feature can be minimally configured without creating a quick set. However, without the quick set, users must enter the destination folder information at the control panel for each scan job. A quick set is required to include Scan to Network Folder metadata. Complete all of the settings in the Quick Set Setup to fully configure the Scan to Network Folder feature.
Configure the destination folder for scanned documents Option 1: Shared folders or FTP folders To save scanned documents to a standard shared folder or an FTP folder, complete the following steps: 1. If it is not already selected, select Save to shared folders or FTP folders. 2. Click Add.... The Add Network Folder Path dialog opens. 3.
NOTE: For more information about creating shared network folders see Set up a shared folder (c04431534). 1. If it is not already selected, select Save to a standard shared network folder. 2. In the UNC Folder Path field, type a folder path. The folder path can either be the fully-qualified domain name (FQDN) (e.g., \ \servername.us.companyname.net\scans) or the IP address of the server (e.g., \ \16.88.20.20\scans). Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.
NOTE: To find the Windows domain in Windows 7, click Start, click Control Panel, and then click System. To find the Windows domain in Windows 8, click Search, enter System in the search box, and then click System. The domain is listed under Computer name, domain, and workgroup settings. NOTE: If a shared folder is set to be accessed by everyone, values for a workgroup name (default is “Workgroup”), a user name and password must be entered in the corresponding fields.
4. To automatically create a subfolder for scanned documents in the destination folder, select a format for the subfolder name from the Custom Subfolder list. 5. To view the complete folder path for scanned documents, click Update Preview. 6. From the FTP Transfer Mode list, select one of the following options: ○ Passive ○ Active 7. In the Username field, type the user name. 8. In the Password field, type the password. 9. Click Verify Access to confirm the destination can be accessed. 10.
To send scanned documents to a folder configured for write access only, complete the following steps: NOTE: Allow sending to folders with write access only does not support folder verification or job notification. NOTE: If this option is selected, the printer cannot increment the scan filename. It sends the same filename for all scans. Select a time-related filename prefix or suffix for the scan filename, so that each scan is saved as a unique file, and does not overwrite a previous file.
Dialog four: Scan Settings On the Scan Settings dialog, set the default scanning preferences for the Quick Set, and then click Next. Scan settings: Feature Description Original Size Select the page size of the original document. Original Sides Select whether the original document is single-sided or double-sided. Optimize Text/Picture Select to optimize for the output of a particular type of content.
Feature Description Resolution Set the resolution for the file. Higher resolution images have more dots per inch (dpi), so they show more detail. Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller. Quality and File Size Select the quality for the file. Higher-quality images require a larger file size than lower-quality images, and they take more time to send. Color/Black Specify whether copies are to be printed in color, black and gray, or black only.
Set up Scan to USB Drive ● Introduction ● Step one: Access the HP Embedded Web Server ● Step two: Enable Scan to USB Drive ● Step three: Configure the Quick Sets (optional) ● Default scan settings for Scan to USB Drive setup ● Default file settings for Scan to USB Drive setup Introduction The printer has a feature that enables it to scan a document and save it to a USB flash drive. The feature is not available until it has been configured through the HP Embedded Web Server (EWS).
Step two: Enable Scan to USB Drive 1. Select the Security tab. 2. Scroll to Hardware Ports and make sure that Enable Host USB plug and play is enabled. 3. Select the Scan/Digital Send tab. 4. Select the Enable Scan to USB Drive check box. 5. Click Apply at the bottom of the page. NOTE: Most devices ship with Hard disk drives (HDDs) already installed. In some cases, additional storage devices can be added via USB.
6. ● Do not notify ● Notify when job completes ● Notify only if job fails Choose the Scan Settings for the Quick Set, and then click Next. NOTE: For more information on the available scan settings, see “Default scan settings for Scan to USB Drive setup.” 7. Choose the File Settings for the Quick Set, and then click Next. NOTE: For more information on the available file settings, see “Default file settings for Scan to USB Drive setup” 8.
Table 6-2 File settings for Scan to USB Drive Setup: (continued) Option name Description File Name Set the default file name for the file to be saved. Select the User editable check box to make this setting editable at the printer control panel. File Name Suffix Set the default file name suffix for the file to be saved. Duplicate filename suffix default [filename]_YYYYMMDDT File Name Preview Enter a file name, and then click the Update Preview button.
Set up Scan to SharePoint® (Flow models only) ● Introduction ● Before you begin ● Step one: Access the HP Embedded Web Server (EWS) ● Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set ● Quick set scan settings and options for Scan to SharePoint® Introduction Use Scan to SharePoint® to scan documents directly to a Microsoft® SharePoint site.
Step two: Enable Scan to SharePoint® and create a Scan to SharePoint Quick Set Follow these steps to enable the feature Scan to SharePoint feature and create a Scan to SharePoint Quick Set: 1. Using the top navigation tabs, click Scan/Digital Send. 2. In the left navigation pane, click Scan to SharePoint®. NOTE: Quick Sets are short-cut jobs that can be accessed on the printer Home screen or within the Quick Sets application. ENWW 3. Select the Enable Scan to SharePoint® check box, and then click Add.
NOTE: Use credentials of user to connect after Sign In at the control panel is selected in the Authentication Settings drop-down menu, the logged-in user must have permissions to write to the specified SharePoint site. NOTE: For security purposes, the printer does not display credentials entered in the Quick Set Wizard. f. Click OK to complete the SharePoint path setup and navigate back to the SharePoint Destination Settings page. 7.
Table 6-3 Scan settings for Scan to SharePoint® Feature Description Original Size Select the page size of the original document. Original Sides Select whether the original document is single-sided or double-sided. Optimize Text/Picture Select to optimize for the output of a particular type of content. Content Orientation Select the way the content of the original document is placed on the page: Portrait or Landscape.
Table 6-4 File settings for Scan to SharePoint (continued) Feature Description Color/Black Specify whether copies are to be printed in color, black and gray, or black only Suppress blank pages If the Suppress blank pages option is enabled, blank pages will be ignored. Create Multiple Files Select this setting to scan pages into separate files based on a predetermined maximum number of pages per file.
Scan to email Introduction The printer has a feature that enables it to scan a document and send it to one or more email addresses. NOTE: Before you can scan to email, your printer administrator or IT department must use the HP Embedded Web Server to enable the feature and set it up. Scan to email 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2.
Expand button Collapse button Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page view. Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Delete the selected pages.
NOTE: ENWW The printer might prompt you to add the email address to the contact list.
Scan to network folder Introduction The printer can scan a file and save it in a shared folder on the network. NOTE: Before you can scan to a network folder, your printer administrator or IT department must use the HP Embedded Web Server to enable the feature and configure the shared folders. Scan to network folder NOTE: You might be required to sign in to the printer to use this feature. 1.
Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page view. Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Delete the selected pages. NOTE: This button is available only in the thumbnail view. Rearrange the pages within the document. Select one or more pages and move them to the left or right.
Scan to USB drive Introduction The printer can scan a file and save it to a USB flash drive. NOTE: Before you can scan to a USB drive, your printer administrator or IT department must use the HP Embedded Web Server to enable the feature and set it up. Scan to USB drive NOTE: You might be required to sign in to the printer to use this feature. 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2.
Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Delete the selected pages. NOTE: This button is available only in the thumbnail view. Rearrange the pages within the document. Select one or more pages and move them to the left or right. NOTE: These buttons are available only in the thumbnail view. Add a page to the document.
Scan to SharePoint Introduction If you have a workflow-equipped printer, you can scan a document and send it to a Microsoft® SharePoint site. This feature eliminates the need to scan the documents to a network folder, USB flash drive, or email message, and then manually upload the files to the SharePoint site. Scan to SharePoint® supports all scanning options, including the ability to scan documents as images or use the OCR features to create text files or searchable PDFs.
Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Delete the selected pages. NOTE: This button is available only in the thumbnail view. Rearrange the pages within the document. Select one or more pages and move them to the left or right. NOTE: These buttons are available only in the thumbnail view. Add a page to the document.
Scan to job storage ● Introduction ● Scan to job storage on the printer ● Print from job storage on the printer Introduction The printer has a feature that enables it to scan a document and save it to a job storage folder on the printer. You can retrieve the document from the printer and print it when needed. NOTE: Before you can scan to a storage folder on the printer, your printer administrator or IT department must use the HP Embedded Web Server to enable the feature and configure the settings.
Expand button Collapse button Use the buttons on the right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages. Toggle between the two-page view and the thumbnail view. More options are available in the thumbnail view than in the two-page view. Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Delete the selected pages.
Print from job storage on the printer Use this procedure to print a scanned document that is in a job storage folder on the printer. 1. From the Home screen on the printer control panel, select Print, and then select Print from Job Storage. 2. Under Stored Jobs to Print, select Choose, select the folder in which the document is saved, select the document, and then select Select. 3. If the document is private, enter the four-digit PIN in the Password field, and then select OK. 4.
HP JetAdvantage business solutions HP JetAdvantage solutions are workflow and printing solutions that are easy-to-use, and both network and cloud-based. HP JetAdvantage solutions are designed to help businesses of all types, including healthcare, financial services, manufacturing, and public sector, manage a fleet of printers and scanners.
Additional scan tasks Go to www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/pwcolormfpE77660, or www.hp.com/support/pwcolorP77940mfp, or www.hp.com/support/pwcolorP77950mfp, or www.hp.com/ support/pwcolorP77960mfp, or www.hp.com/support/pwcolorP77440mfp.
7 Fax For more information ● Set up fax ● Change fax configurations ● Send a fax ● Additional fax tasks The following information is correct at the time of publication. For video assistance, see www.hp.com/videos/PageWide. For current information, see www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/ pwcolormfpE77660, or www.hp.com/support/pwcolorP77940mfp, or www.hp.com/support/ pwcolorP77950mfp, or www.hp.com/support/pwcolorP77960mfp, or www.hp.com/support/ pwcolorP77440mfp.
Set up fax Introduction This information applies to fax and Flow models, or to other printers when an optional analog fax accessory has been installed. Before continuing, connect the printer to a phone line (for analog fax) or to an Internet or network fax service. Set up fax by using the printer control panel 1. From the Home screen on the printer control panel, select Settings. 2.
Change fax configurations NOTE: The settings configured using the control panel override any settings made in the HP Embedded Web Server. ● Fax dialing settings ● General fax send settings ● Fax receive settings Fax dialing settings 1. From the Home screen on the printer control panel, select Settings. 2.
Menu item Description Dialing Prefix The Dialing Prefix setting allows you to enter a prefix number (such as a "9" to access an outside line) when dialing. This prefix number is automatically added to all phone numbers when dialed. Detect dial tone The Detect dial tone setting determines whether the fax checks for a dial tone before sending a fax. General fax send settings 1. From the Home screen on the printer control panel, select Settings. 2.
Configure any of the following settings, and then select Done: Menu item Description Receive Mode The Receive Mode setting determines how the fax accessory receives fax jobs. Select one of the following options: Rings to Answer ● Automatic ● TAM ● Fax/Tel ● Manual The Rings to Answer setting determines the number of times the phone rings before the call is answered by the fax accessory. NOTE: The default range for the available options for the Rings to Answer setting is location-specific.
Send a fax 1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust the paper guides to fit the size of the document. 2. From the Home screen on the printer control panel, select Fax. You might be prompted to type a user name and password. 3. Specify the recipients by using one of these methods: Enter recipients manually ▲ Touch the Fax Recipients text field, and then use the keypad to enter the fax number.
Zoom in or out on the selected page. NOTE: Select only one page at a time to use these buttons. Rotate the page 180 degrees. NOTE: This button is available only in the thumbnail view. Delete the selected pages. NOTE: This button is available only in the thumbnail view. Rearrange the pages within the document. Select one or more pages and move them to the left or right. NOTE: These buttons are available only in the thumbnail view. Add a page to the document.
Additional fax tasks Go to www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/pwcolormfpE77660, or www.hp.com/support/pwcolorP77940mfp, or www.hp.com/support/pwcolorP77950mfp, or www.hp.com/ support/pwcolorP77960mfp, or www.hp.com/support/pwcolorP77440mfp.
8 Manage the printer For more information ● Advanced configuration with the HP Embedded Web Server (EWS) ● Create a Quick Set ● Configure IP network settings ● Printer security features ● Energy-conservation settings ● HP Web Jetadmin ● Software and firmware updates The following information is correct at the time of publication. For video assistance, see www.hp.com/videos/PageWide. For current information, see www.hp.com/support/pwcolormfpE77650, or www.hp.
Advanced configuration with the HP Embedded Web Server (EWS) ● Introduction ● How to access the HP Embedded Web Server (EWS) ● HP Embedded Web Server features Introduction Use the HP Embedded Web Server to manage printing functions from a computer instead of the printer control panel.
Windows® 8 or greater ● Internet Explorer (version 9.x or greater) ● Google Chrome (version 34.x or greater) ● Firefox (version 20.x or greater) ● Safari (version 5.x or greater) ● Google Chrome (version 34.x or greater) ● Google Chrome (version 34.x or greater) ● Firefox (version 20.
Table 8-1 HP Embedded Web Server Information tab (continued) Menu Description Usage Page Shows a summary of the number of pages the printer has printed, grouped by size, type, and paper print path. Device Information Shows the printer network name, address, and model information. To customize these entries, click the Device Information menu on the General tab. Control Panel Snapshot Shows an image of the current screen on the control panel display.
Table 8-2 HP Embedded Web Server General tab (continued) Menu Description Solution Installer Install third-party software packages that extend or modify the functionality of the printer. Firmware Upgrade Download and install printer firmware upgrade files. Quota and Statistics Services Provides connection information about third-party job-statistics services.
Scan/Digital Send tab Table 8-4 HP Embedded Web Server Scan/Digital Send tab Menu Description Email Setup Configure the default email settings for digital sending, including the following: Scan to Network Folder ● Settings for the outgoing mail (SMTP) server ● Settings for Email Quick Sets jobs ● Default message settings, such as the "From" address and the subject line ● Settings for digital signatures and encryption ● Settings for email notifications ● Default scan settings for email jobs
Fax tab Table 8-5 HP Embedded Web Server Fax tab Menu Description Fax Send Setup Configure settings for sending faxes, including the following: Fax Speed Dials ● Default settings for outgoing faxes ● Settings for fax Quick Sets jobs ● Settings for notifications ● Default setting for sending faxes using the internal fax modem ● Settings for using a LAN fax service ● Settings for using an Internet fax service Manage speed dials, including the following: ● Import .
Security tab Table 8-7 HP Embedded Web Server Security tab Menu Description General Security Settings for general security, including the following: ● Configure an administrator password to restrict access to certain features on the printer. ● Set PJL password for processing PJL commands. ● Set file system access and firmware upgrade security. ● Enable or disable the Host USB port on the control panel or the USB connectivity port on the formatter for printing directly from a computer.
Table 8-9 HP Embedded Web Server Networking tab Menu Description Configuration Wi-Fi Direct Configure Wi-Fi Direct settings for printers that include embedded Wi-Fi Direct Print and NFC printing or that have a wireless accessory installed. NOTE: TCP/IP Setting The configuration options available depend on the print server model. Configure TCP/IP settings for IPv4 and IPv6 networks. NOTE: The configuration options available depend on the print server model.
Mgmt. Protocols 802.1X Authentication Configure and manage security protocols for this printer, including the following: ● Set the security management level for the HP Embedded Web Server, and control traffic over HTTP and HTTPS. ● Configure the SNMP (Simple Network Management Protocol) operation. Enable or disable the SNMP v1/v2c or SNMP v3 agents on the print server.
Create a Quick Set ● Introduction ● Step one: Access the HP Embedded Web Server (EWS) ● Step two: Add and manage Quick Sets Introduction Quick Sets are short-cut jobs that are available from the Home screen or within the Quick Sets feature on the printer control panel and do not impact the defaults set for the base application. To use a Quick Set on the printer control panel, enable the base application.
Step two: Add and manage Quick Sets Add a Quick Set Use the following steps to add a new Quick Set. 1. Using the top navigation tabs, click General. 2. In the left navigation pane, click Quick Sets. 3. Click Add. The Quick Sets Setup page opens. NOTE: Click Cancel on any page of Quick Sets Setup to cancel the current changes, exit Quick Sets Setup, and return to the Quick Sets page. 4. Select a Quick Set Type, and then click Next.
7. Select a Quick Set Start Option to determine what occurs after selecting a Quick Set on the printer control panel, and then click Next. 8. Select settings and complete tasks in Quick Sets Setup wizard. Click Next to proceed to the next page of available options until reaching the Summary page. NOTE: The settings available in Quick Sets Setup vary by the type of Quick Set being added.
5. ● Quick Set Name ● Quick Set Description ● Quick Set Start Option Select settings and complete tasks in Quick Sets Setup. Click Next to proceed to the next page of available options until reaching the Summary page. NOTE: The settings available in Quick Sets Setup vary by the type of Quick Set being copied. To see the available settings and options for each type of Quick Set, refer to the tables in the “Quick Set settings and options” section. 6.
Table 8-11 Address and Message Field Control — Scan to Email Quick Sets (continued) Option Description To: Use these drop-down lists to set the email recipient, CC (carbon copy) and BCC (blind carbon copy) values. CC: BCC: The options for each of these fields are: ● User's address (sign-in required) ● Blank ● Specify address These fields can be set to be user-editable Subject: Use this field to set the value that appears in the subject line of the email.
Table 8-13 Scan settings — Scan to Email, Fax, Scan to Network Folder, Scan to SharePoint®, and Scan to USB Drive Quick Sets (continued) Option Description Original Sides Select whether the original document is single-sided or double-sided. Optimize Text/Picture Optimize the job for the type of image being scanned: text, graphics, or photos.
Table 8-14 File settings — Scan to Email, Scan to Network Folder, Scan to SharePoint®, and Scan to USB Drive Quick Sets (continued) Feature Description File Name Preview Enter a file name, and then click the Update Preview button. File Numbering Format Select a file name format for when the job is divided into multiple files. Add numbering when job has just one file (ex. _1–1) Select this setting to add numbering to a file name when the job is only one file instead of multiple files.
Table 8-15 Copy settings — Copy Quick Sets (continued) Option Description Color/Black Specify whether copies are printed in color or in black and white: Scan Mode Reduce/Enlarge ● Automatically detect: Prints color documents in color (for printers that support color copying), and black and white documents in black and white. For mixed documents, the printer will determine whether to print in color or black and white. ● Color: Prints documents in color (for printers that support color copying).
Table 8-15 Copy settings — Copy Quick Sets (continued) Option Description Image Adjustment Use the settings to improve the overall quality of the copy. For example, adjust the Darkness and Sharpness, and use the Background Cleanup setting to remove faint images from the background or to remove a light background color.
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Configure IP network settings ● Printer sharing disclaimer ● View or change network settings ● Rename the printer on a network ● Manually configure IPv4 TCP/IP parameters from the control panel ● Manually configure IPv6 TCP/IP parameters from the control panel ● Link speed and duplex settings Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at www.microsoft.com.
3. On the Device Information page, the default printer name is in the Device Name field. You can change this name to uniquely identify this printer. NOTE: 4. Completing the other fields on this page is optional. Click the Apply button to save the changes. Manually configure IPv4 TCP/IP parameters from the control panel Use the control-panel Settings menus to manually set an IPv4 address, subnet mask, and default gateway. 1. From the Home screen on the printer control panel, select Settings. 2.
Link speed and duplex settings NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks. The link speed and communication mode of the print server must match the network hub. For most situations, leave the printer in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the printer from communicating with other network devices. To make changes, use the printer control panel.
Printer security features Introduction The printer includes several security features to restrict who has access to configuration settings, to secure data, and to prevent access to valuable hardware components.
Some features on the printer control panel can be secured so that unauthorized people cannot use them. When a feature is secured, the printer prompts you to sign in before you can use it. You can also sign in without waiting for a prompt by selecting Sign In from the printer control panel. Typically, the credentials for signing in to the printer are the same as for signing in to the network. Consult the network administrator for this printer if you have questions about which credentials to use. 1.
Energy-conservation settings Introduction ● Set the sleep timer and configure the printer to use 2 watts or less of power ● Set the sleep schedule Configure sleep settings to reduce power usage when the printer is idle. Set the sleep timer and configure the printer to use 2 watts or less of power The sleep settings affect how much power the printer uses, the wake/sleep time, how quickly the printer enters sleep mode, and how quickly the printer wakes up from sleep mode.
ENWW 3. Select the New Event button, and then select the type of event to schedule: Wake Event or Sleep Event. 4. For a wake or sleep event, configure the time and the days of the week for the event. Select Save to save the setting.
HP Web Jetadmin HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of networked HP products, including printers, multifunction printers, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment — ultimately increasing business productivity by helping you save time, control costs, and protect your investment.
Software and firmware updates HP regularly updates features that are available in the printer firmware. To take advantage of the most current features, update the printer firmware. Download the most recent firmware update file from the web: Go to www.hp.com/support/pwcolormfpE77650, or www.hp.com/support/pwcolormfpE77660, or www.hp.com/support/pwcolorP77940mfp, or www.hp.com/support/pwcolorP77950mfp, or www.hp.com/ support/pwcolorP77960mfp, or www.hp.com/support/pwcolorP77440mfp. Click Software and Drivers.
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9 Solve problems For more information ● Customer support ● Control panel help system ● Restore factory settings ● A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ● Printer does not pick up paper or misfeeds ● Clear paper jams ● Improve print quality ● Improve copy image quality ● Improve scan image quality ● Improve fax image quality ● Solve wired network problems ● Solve wireless network problems ● Solve fax problems The following in
● Join support forums ● Find warranty and regulatory information 188 Chapter 9 Solve problems ENWW
Customer support Get telephone support for your country/region Have the printer name, serial number, date of purchase, and problem description ready ENWW Country/region phone numbers are on the flyer that was in the box with the printer or at support.hp.com. Get 24-hour Internet support, and download software utilities and drivers www.hp.com/support/pwcolormfpE77650, or www.hp.com/ support/pwcolormfpE77660, or www.hp.com/support/ pwcolorP77940mfp, or www.hp.com/support/pwcolorP77950mfp, or www.hp.
Control panel help system The printer has a built-in Help system that explains how to use each screen. To open the Help system, select the Help button in the upper-right corner of the screen. For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu. Some Help screens include animations that show specific procedures, such as clearing paper jams.
Restore factory settings Introduction Use one of the following methods to restore the printer to the original settings from the factory. NOTE: Restoring factory settings sets most of the printer settings to their factory defaults. However, some settings are not changed, such as language, date, time, and some network configuration settings. Method one: Restore factory settings from the printer control panel 1. From the Home screen on the printer control panel, swipe until the Settings menu displays.
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel Cartridge is low: The printer indicates when a cartridge level is low. Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The cartridge does not need to be replaced now. Cartridge is very low: The printer indicates when the cartridge level is very low. Actual cartridge life remaining may vary.
Order supplies ENWW Order supplies and paper www.hp.com/go/suresupply Order through service or support providers Contact an HP-authorized service or support provider. Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on your computer, enter the printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply web site, which provides options for purchasing Original HP supplies.
Printer does not pick up paper or misfeeds Introduction The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sheets of paper at one time. Either of these situations can result in paper jams.
4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these.
5. Verify that the humidity in the room is within specifications for this printer and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry. In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack.
NOTE: Fanning the paper introduces static electricity. Instead of fanning the paper, flex the stack by holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the stack of paper, and repeat this process. This process releases individual sheets without introducing static electricity. Straighten the paper stack against a table before returning it to the tray. Figure 9-5 Technique for flexing the paper stack 1 2 2.
5. Make sure the tray is not overfilled by checking the stack-height markings inside the tray. If it is overfilled, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray. The following images show examples of the stack-height markings in the trays for various printers. Most HP printers have markings similar to these. Also make sure that all sheets of paper are below the tabs near the stack-height marks.
6. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray. NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations or markings in the tray. The following images show examples of the paper-size indentations in the trays for various printers. Most HP printers have markings similar to these.
The document feeder jams, skews, or picks up multiple sheets of paper NOTE: This information applies to MFP printers only. ● The original might have something on it, such as staples or self-adhesive notes, that must be removed. ● Check that all rollers are in place and that the roller-access cover inside the document feeder is closed. ● Make sure that the top document-feeder cover is closed. ● The pages might not be placed correctly.
Clear paper jams Introduction The following information includes instructions for clearing paper jams from the printer. ENWW ● Paper jam locations ● Auto-navigation for clearing paper jams ● Experiencing frequent or recurring paper jams? ● Clear paper jams in the document feeder – 31.13.yz ● Clear paper jams in Tray 1 - 15.A1.yz; 15.D1.51; 15.D1.81; 15.D2.A1; 15.D2.D1 ● Clear paper jams in tandem Trays 2 and 3 (E77660zts, P77440dn models only) ● Clear paper jams in Tray 2 - 15.A2.yz; 15.D2.
Paper jam locations 2 3 1 4 5 7 6 1 Tray 1 and left door 2 Document feeder 3 Output bin or inner finisher (E77650dns, E77650zs, and E77660zs models only) 4 Right door (duplexer) 5 Lower right door 6 4,000-sheet HCI feeder 7 550-sheet trays 202 Chapter 9 Solve problems ENWW
Auto-navigation for clearing paper jams The auto-navigation feature assists in clearing jams by providing step-by-step instructions on the control panel. When you complete a step, the printer displays instructions for the next step until you have completed all steps in the procedure. Experiencing frequent or recurring paper jams? To reduce the number of paper jams, try these solutions. NOTE: To see a video that demonstrates how to load paper in a way that reduces the number of paper jams, click here.
Clear paper jams in the document feeder – 31.13.yz When a jam occurs, the control panel displays an error message and an animation that assists in clearing the jam. Paper jams in the document feeder produce a 31.13.yz error code. Follow these steps to clear the paper jam: 1. Lift the latch to release the document-feeder cover. 2. Open the document-feeder cover. 3. Remove any jammed paper.
4. Lift the scanner lid and remove any jammed paper from the bottom of the scanner lid. 5. Close the scanner lid and the document feeder cover. 6. If there are remaining pages still in the printer, instructions on how to clear the remaining pages will display on the control panel. NOTE: To avoid jams, make sure the guides in the document-feeder input tray are adjusted tightly against the document. Remove all staples and paper clips from original documents.
Clear paper jams in Tray 1 - 15.A1.yz; 15.D1.51; 15.D1.81; 15.D2.A1; 15.D2.D1 View a video demonstration When a jam occurs, the control panel displays an error message and an animation that assists in clearing the jam. Paper jams in Tray 1 can produce any of the following error codes: ● 15.A1.yz ● 15.D1.51 ● 15.D1.81 ● 15.D2.A1 ● 15.D2.D1 Follow these steps to clear the paper jam: 1. If jammed paper is visible in Tray 1, clear the jam by gently pulling the paper straight out. 2. Close Tray 1.
3. Open the left door. 4. Pull any jammed paper straight out. 5. If no jammed paper is visible, pull the service fluid container out.
6. Pull any jammed paper straight out. 7. Push the service fluid container into the printer. 8. Close the left door. 9. If there are remaining pages still in the printer, instructions on how to clear the remaining pages will display on the control panel.
Clear paper jams in tandem Trays 2 and 3 (E77660zts, P77440dn models only) The following information describes how to clear a paper jam in tandem Trays 2 and 3. When a jam occurs, the control panel displays an error message and an animation that assist in clearing the jam. 1. Open the tray. 2. Remove the jammed paper from the feed rollers inside the printer. First pull the paper to the left, and then pull it forward to remove it. 3. Open the right door.
4. If no jammed paper is visible, pull out the duplexer. 5. Pull any jammed paper straight out.
6. Reinstall the duplexer. 7. Close the right door and the tray. 8. Repeat these steps for the other tray. 9. If there are remaining pages still in the printer, instructions on how to clear the remaining pages will display on the control panel.
Clear paper jams in Tray 2 - 15.A2.yz; 15.D2.52; 15.D2.82; 15.D2.A2; 15.D2.D2 View a video demonstration When a jam occurs, the control panel displays an error message and an animation that assists in clearing the jam. Paper jams in Tray 2 can produce any of the following error codes: ● 15.A2.yz ● 15.D2.52 ● 15.D2.82 ● 15.D2.A2 ● 15.D2.D2 Follow these steps to clear the paper jam: 1. Open the right door. 2. Remove any jammed paper.
3. If no jammed paper is visible, remove the duplexer. 4. Pull any jammed paper straight out. 5. Reinstall the duplexer. 6. Open the tray.
7. Remove the jammed paper from the feed rollers inside the printer. First pull the paper to the left, and then pull it forward to remove it. 1 2 8. Close the tray. 9. Close the right door. 10. If there are remaining pages still in the printer, instructions on how to clear the remaining pages will display on the control panel. Clear paper jams in Tray 3 - 15.A3.yz; 15.12.A3; 15.12.
● 15.A3.yz ● 15.12.A3 ● 15.12.D3 Follow these steps to clear the paper jam: NOTE: The procedure to clear paper jams from the 1x550-sheet tray with cabinet stand is the same as for the table-top 1x550-sheet tray. Only the table-top tray is shown here. 1. Open the right door and the lower-right door. 2. Gently pull out any jammed paper. 3. If no jammed paper is visible, remove the duplexer.
4. Pull any jammed paper straight out. 5. Reinstall the duplexer. 6. Open the tray.
7. Remove the jammed paper from the feed rollers inside the printer. First pull the paper to the left, and then pull it forward to remove it. 1 2 8. Close the lower-right door and the right door, and then close the tray. 9. If there are remaining pages still in the printer, instructions on how to clear the remaining pages will display on the control panel. Clear paper jams in the heated pressure roller (HPR) - 13.xx.xx, 15.5x.xx, 66.Bx.xx, 17.B3.
1. Open the left door. 2. Remove any jammed paper. 3. Remove the HPR. WARNING! The HPR might be hot. HP recommends waiting at least five minutes after turning the printer power off before removing the HPR.
4. Remove any jammed paper. 5. Reinstall the HPR. 6. Close the left door. 7. If there are remaining pages still in the printer, instructions on how to clear the remaining pages will display on the control panel.
Clear paper jams in the output bin - 15.E1.yz; 15.C1.Az View a video demonstration When a jam occurs, the control panel displays an error message and an animation that assists in clearing the jam. Paper jams in the output bin produce either of the following error codes: ● 15.E1.yz ● 15.C1.Az Follow these steps to clear the paper jam: 1. If paper is visible in the output bin, grasp the leading edge and remove it. 2. Open the left door. 3. Remove any jammed paper.
4. Close the left door. 5. If there are remaining pages still in the printer, instructions on how to clear the remaining pages will display on the control panel.
Clear paper jams in the duplexer - 15.D1.yz; 15.D2.yz; 15.C1.5z; 15.C1.8z; 15.C1.9z View a video demonstration When a jam occurs, the control panel displays an error message and an animation that assists in clearing the jam. Paper jams in the duplexer can produce any of the following error codes: ● 15.D1.yz ● 15.D2.yz ● 15.C1.5z ● 15.C1.8z ● 15.C1.9z Follow these steps to clear the paper jam: 1. Open the right door. 2. Remove any jammed paper.
3. If no jammed paper is visible, remove the duplexer. 4. Pull any jammed paper straight out. 5. Reinstall the duplexer. 6. Close the right door. 7. If there are remaining pages still in the printer, instructions on how to clear the remaining pages will display on the control panel.
Clear paper jams in the 3X550 trays - 15.A4.yz; 15.A5.yz; 15.A6.yz; 15.A9.yz; 15.37.yz; 15.38.yz; 15.48.yz View a video demonstration When a jam occurs, the control panel displays an error message and an animation that assists in clearing the jam. Paper jams in the 3x550-sheet accessory can produce any of the following error codes: ● 15.A4.yz ● 15.A5.yz ● 15.A6.yz ● 15.A9.yz ● 15.37.yz ● 15.38.yz ● 15.48.yz Follow these steps to clear the paper jam: 1. Open one of the trays. 2.
3. Open the right door and the lower-right door. 4. Gently pull out any jammed paper. 5. If no jammed paper is visible, remove the duplexer.
6. Pull any jammed paper straight out. 7. Reinstall the duplexer. 8. Close the right door and the lower-right door, and then close the tray. 9. If there are remaining pages still in the printer, instructions on how to clear the remaining pages will display on the control panel. Clear paper jams in the 4,000 sheet HCI - 15.A7.yz; 15.A8.yz; 15.37.yz; 15.38.yz; 15.48.
● 15.37.yz ● 15.38.yz ● 15.48.yz Follow these steps to clear the paper jam: 1. Open the right door and the lower right door. 2. Remove any damaged sheets. 3. If no jammed paper is visible, remove the duplexer.
4. Pull any jammed paper straight out. 5. Reinstall the duplexer. 6. In the lower right door area, use the green handle to pull out the HCI jam cassette.
7. Remove any jammed paper from the jam cassette area. 8. Use the green handle to open the top of the HCI jam cassette, and remove any jammed paper. 9. Close the jam cassette, and then reinstall it into the printer.
10. Open the left high-capacity input tray. 11. Remove the jammed paper from the feed rollers inside the printer. First pull the paper to the left, and then pull it forward to remove it. 12. Close the left tray and open the right high-capacity input tray.
13. Remove the jammed paper from the feed rollers inside the printer. First pull the paper to the left, and then pull it forward to remove it. 14. Close the right door and the lower right door, and then close the right tray. 15. If there are remaining pages still in the printer, instructions on how to clear the remaining pages will display on the control panel. Clear paper jams in the inner finisher (E77650dns, E77650zs, and E77660zs models only) - 15.51.yz; 15.62.yz; 15.63.yz; 15.67.
1. Remove any jammed paper from the inner finisher bins. 2. Open the left door. If jammed paper is visible inside the jam-access door, pull it straight out to remove it. 3. Close the left door. 4. If there are remaining pages still in the printer, instructions on how to clear the remaining pages will display on the control panel.
Clear staple jams in the inner finisher (E77650dns, E77650zs, E77660dns, E77660zs, E77660zts, P77940dns, P77950dns, P77960dns models only) - 15.63.yz When a jam occurs, the control panel displays an error message and an animation that assists in clearing the jam. Staple jams produce a 15.63.yz error code. Follow these steps to clear the paper jam: 1. Open the stapler door. 2. Pull the colored handle on the staple cartridge, and then pull the staple cartridge straight out.
3. Lift up on the small lever at the back of the staple cartridge to separate the staple cartridge from the holder, and then remove any jammed staples. 4. Close the lever at the back of the staple cartridge. Be sure that it snaps into place.
5. Insert the staple cartridge into the stapler and push on the colored handle until it snaps into place. 6. Close the stapler door. Clear paper jams in the floor standing finisher rear door (E77650z+, E77660z+, P77940dn+, P77950dn+, P77960dn+ models only) The following information describes how to clear a paper jam in the floor standing finisher rear door. When a jam occurs, the control panel displays an error message and an animation that assist in clearing the jam.
1. Press the finisher release button, and then slide the finisher away from the printer. NOTE: When moving the finisher, you do not need to disconnect the data cable. 2. Move the finisher to a position where the finisher rear door is accessible, and then open the finisher rear door. 3. Rotate the green knobs, and then remove any jammed paper.
4. Close the finisher rear door. 5. Reinstall the finisher. Clear paper jams in the floor standing finisher front door (E77650z+, E77660z+, P77940dn+, P77950dn+, P77960dn+ models only) The following information describes how to clear a paper jam in the floor standing finisher front door. When a jam occurs, the control panel displays an error message and an animation that assist in clearing the jam. 1. Open the finisher front door.
2. Rotate the green knobs, and then remove any jammed paper. 3. Close the finisher front door. Clear staple jams in the floor standing finisher (E77650z+, E77660z+, P77940dn+, P77950dn+, P77960dn+ models only) The following information describes how to clear a staple jam in the floor standing finisher. When a jam occurs, the control panel displays an error message and an animation that assist in clearing the jam.
2. Move the finisher to a position where the finisher rear door is accessible, and then open the finisher rear door. 3. Turn the green wheel to bring the staple cartridge carriage toward you until it reaches its closest position, push down on the staple cartridge tab, and then slide the cartridge out of the finisher. 4. Lift up on the small lever at the back of the staple cartridge to separate the staple cartridge from the holder, and then remove any jammed staples.
5. Close the lever at the back of the staple cartridge. Be sure that it snaps into place. 6. Insert the staple cartridge by holding the green wheel with one hand while pushing the staple cartridge into the slot.
7. Close the finisher rear door. 8. Reinstall the finisher.
Improve print quality Introduction Occasionally, the printer might have print-quality issues such as streaks or fading, missing black or other colors, blurred or fuzzy text, and ink streaks or smears. Try the following solutions in the order presented. When one of the solutions resolves the issue, there is no need to continue with the other procedures. NOTE: If the issue only occurs on copies, see “Improve copy image quality.
● The Supplies Status Page indicates when a supply level is very low. After an HP supply has reached the very low threshold, HP’s premium protection warranty on that supply has ended. ● The cartridge does not need to be replaced now unless the print quality is no longer acceptable. Consider having a replacement available to install when print quality is no longer acceptable.
macOS 1. Click the File menu, and then click the Print option. 2. In the Printer menu, select the printer. 3. In the drop-down list just below Orientation, select Paper/Quality. 4. From the Media Type options, select the paper type that best describes your paper. 5. From the Print Quality options, select the quality or resolution setting that is appropriate for your print job. 6. Click the Print button.
5. ● Default (sRGB): This theme sets the printer to print RGB data in raw device mode. When using this theme, manage color in the software program or in the operating system for correct rendering. ● Vivid (sRGB): The printer increases the color saturation in the midtones. Use this theme when printing business graphics. ● Photo (sRGB): The printer interprets RGB color as if it were printed as a photograph using a digital mini lab.
● Place the printer on a sturdy, level surface. ● Remove anything that is blocking the vents on the printer. The printer requires good air flow on all sides, including the top. ● Protect the printer from airborne debris, dust, steam, grease, or other elements that can leave residue inside the printer. Visually inspect the cartridge Follow these steps to inspect each cartridge. CAUTION: Do not touch the gold-colored metal contacts on the edge of the cartridge.
Clean the printer During the printing process, paper and dust particles can accumulate inside the printer and can cause printquality issues such as smears, streaks, lines, or repeating marks. Begin by printing the Print Quality Report, and then continue to the appropriate cleaning procedure. Print and interpret the Print Quality Report The Print Quality Report is a page that is printed with bars of color from each cartridge. The report can help you identify print-quality issues. 1.
NOTE: There are sequential levels of cleaning. At the end of each level, the printer produces a Print Quality Report. If streaks appear in any of the color bars on the report, continue with the next level of cleaning. If the problem is solved, select Cancel. TIP: Number each of the Print Quality Report pages in order to track print-quality improvement. Clean the rollers If the Print Quality Report shows smearing, follow these steps to clean the rollers.
HP UPD PS driver HP UPD PCL 6 ENWW ● Recommended for printing with Adobe® software programs or with other highly graphics-intensive software programs ● Provides support for printing from postscript emulation needs, or for postscript flash font support ● Recommended for printing in all Windows environments ● Provides the overall best speed, print quality, and printer feature support for most users ● Developed to align with Windows Graphic Device Interface (GDI) for best speed in Windows environme
Improve copy image quality If the printer is having copy quality problems, try the following solutions in the order presented to resolve the issue. ● Check the scanner glass for dirt and smudges ● Calibrate the scanner ● Check the paper settings ● Check the image-adjustment settings ● Optimize copy quality for text or pictures ● Edge-to-edge copying Try these few simple steps first: ● Use the flatbed scanner rather than the document feeder. ● Use high-quality originals.
2. Open the scanner lid. 3. Clean the scanner glass and the document feeder strips with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.
● Maintenance ● Calibration/Cleaning ● Calibrate Scanner 3. Touch the Start button to start the calibration process. Follow the on-screen prompts. 4. Wait while the printer calibrates, and then try copying again. Check the paper settings Follow these steps if copied pages have smears, fuzzy or dark print, curled paper, or areas where pigment has dropped out. Check the paper selection options 1. From the Home screen on the printer control panel, select Copy. 2.
Optimize copy quality for text or pictures Optimize the copy job for the type of image being copied: text, graphics, or photos. 1. From the Home screen on the printer control panel, select Copy. 2. Select Options, and then select Optimize Text/Picture. 3. Select one of the predefined options. 4. Select Copy to start the copy job. NOTE: These settings are temporary. After you have finished the job, the printer returns to the default settings.
Improve scan image quality ● Check the scanner glass for dirt and smudges ● Check the resolution settings ● Check the image-adjustment settings ● Optimize scan quality for text or pictures ● Check the output-quality settings ● Clean the pickup rollers and separation pad in the document feeder Try these few simple steps first: ● Use the flatbed scanner rather than the document feeder. ● Use high-quality originals.
2. Open the scanner lid. 3. Clean the scanner glass and the document feeder strips with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.
● Scan to USB Drive ● Scan to SharePoint® 3. Select Options, and then select File Type and Resolution. 4. Select one of the predefined Resolution options, and then select Done. 5. Select Send or Save to start the scan. Check the image-adjustment settings Adjust these additional settings to improve scan quality: ● Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text appear crisper, but decreasing it could make photos appear smoother.
● Scan to E-mail ● Scan to Network Folder ● Scan to USB Drive ● Scan to Job Storage ● Scan to SharePoint® 3. Select Options, and then select Optimize Text/Picture. 4. Select one of the predefined options. 5. Select Send or Save to start the scan. NOTE: These settings are temporary. After you have finished the job, the printer returns to the default settings. Check the output-quality settings This setting adjusts the level of compression when saving the file.
1. Lift the latch to release the document-feeder cover. 2. Open the document-feeder cover.
3. Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint-free cloth moistened with warm water. 4. Close the document-feeder cover. NOTE: Verify that the latch on the top of the document-feeder cover is completely closed. If the problem persists, check the document feeder separation pad and rollers for damage or wear, and replace them if necessary. NOTE: ENWW New rollers have a rough surface. As rollers wear, they become smooth.
Improve fax image quality If the printer is having fax quality problems, try the following solutions in the order presented to resolve the issue.
2. Open the scanner lid. 3. Clean the scanner glass and the document feeder strips with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner. CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the printer; these can damage the printer. Do not place liquids directly on the glass or platen. They might seep and damage the printer.
Check the image-adjustment settings Adjust these additional settings to improve send-fax quality: ● Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text appear crisper, but decreasing it could make photos appear smoother. ● Darkness: Increase or decrease the amount of white and black used in colors in scanned images. ● Contrast: Increase or decrease the difference between the lightest and the darkest color on the page.
3. ● Fax ● Fax Send Settings ● General Fax Send Settings Select the Error Correction Mode option. Touch the Done button. Check the fit-to-page setting If the Fit to Page setting is enabled, and the incoming fax is larger than the default page size, the printer attempts to scale the image to fit the page. If this setting is disabled, larger images split across multiple pages. 1. From the Home screen on the printer control panel, select Settings. 2. Open the following menus: 3.
2. Open the document-feeder cover. 3. Remove any visible lint or dust from each of the feed rollers and the separation pad using compressed air or a clean lint-free cloth moistened with warm water. 4. Close the document-feeder cover. NOTE: Verify that the latch on the top of the document-feeder cover is completely closed. If the problem persists, check the document feeder separation pad and rollers for damage or wear, and replace them if necessary.
NOTE: New rollers have a rough surface. As rollers wear, they become smooth. Send to a different fax machine Try sending the fax to a different fax machine. If the fax quality is better, the problem is related to the initial recipient's fax machine settings or supplies status. Check the sender's fax machine Ask the sender to try sending from a different fax machine. If the fax quality is better, the problem is with the sender's fax machine.
Solve wired network problems Introduction Certain types of problems can indicate there is a network communication problem. These problems include the following issues: ● The periodic loss of ability to communicate with the printer ● The printer cannot be found during driver installation ● A periodic failure to print NOTE: If you have been experiencing intermittent loss of network connectivity, first update the printer firmware.
● For Windows, click Start, click Run, type cmd, and then press Enter. ● For macOS, go to Applications, then Utilities, and open Terminal. b. Type ping followed by the IP address for your printer. c. If the window displays round-trip times, the network is working. 2. If the ping command failed, verify that the network hubs are on, and then verify that the network settings, the printer, and the computer are all configured for the same network (also known as subnet). 3.
Solve wireless network problems ● Introduction ● Wireless connectivity checklist ● The printer does not print after the wireless configuration completes ● The printer does not print, and the computer has a third-party firewall installed ● The wireless connection does not work after moving the wireless router or printer ● Cannot connect more computers to the wireless printer ● The wireless printer loses communication when connected to a VPN ● The network does not appear in the wireless network
● Verify that the encryption method (AES or TKIP) is the same for the printer as it is for the wireless access point (on networks using WPA security). ● Verify that the printer is within the range of the wireless network. For most networks, the printer must be within 30 m (100 ft) of the wireless access point (wireless router). ● Verify that obstacles do not block the wireless signal. Remove any large metal objects between the access point and the printer.
Cannot connect more computers to the wireless printer 1. Make sure that the other computers are within the wireless range and that no obstacles block the signal. For most networks, the wireless range is within 30 m (100 ft) of the wireless access point. 2. Make sure that the printer is turned on and in the ready state. 3. Make sure there are not more than 5 concurrent Wireless Print Direct users. 4. Turn off any third-party firewalls on your computer. 5.
Reduce interference on a wireless network The following tips can reduce interference in a wireless network: ENWW ● Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones. These objects can disrupt radio signals. ● Keep the wireless devices away from large masonry structures and other building structures. These objects can absorb radio waves and lower signal strength.
Solve fax problems ● Checklist for solving fax problems ● General fax problems Checklist for solving fax problems Use the following checklist to help identify the cause of any fax-related problems you encounter: ● Are you using the fax cable supplied with the fax accessory? This fax accessory has been tested with the supplied fax cable to meet RJ11 and functional specifications. Do not substitute another fax cable; the analog-fax accessory requires an analog-fax cable.
Does your phone line have a call-waiting feature? If the fax telephone line has an activated call-waiting feature, a call-waiting notice can interrupt a fax call in progress, which causes a communication error. Ensure that a call-waiting feature is not active on the fax telephone line. Check fax accessory status If the analog-fax accessory does not appear to be functioning, print a Configuration Page report to check the status. 1. From the Home screen, scroll to and select Reports. 2.
General fax problems The following are some common fax problems. The fax failed to send JBIG is enabled, and the receiving fax machine does not have JBIG capability. Turn off the JBIG setting. An Out of Memory status message displays on the printer control panel The printer storage disk is full. Delete some stored jobs from the disk. From the Home screen on the printer control panel, touch the Retrieve from Device Memory button. Open the list of stored jobs or stored faxes.
To print a one page fax on one page, set the overlay header to overlay mode, or adjust the fit-to-page setting. A document stops in the document feeder in the middle of faxing A jam is in the document feeder. Clear the jam, and send the fax again. The volume for sounds coming from the fax accessory is too high or too low The volume setting needs to be adjusted. Adjust the volume in the Fax Send Settings menu and the Fax Receive Settings menu.
276 Chapter 9 Solve problems ENWW
Index Symbols/Numerics 1x550-sheet trays loading labels 55 A accessories ordering 60 acoustic specifications 26 AirPrint 91 alternative letterhead mode 47, 51 Android devices printing from 91 B bin, output locating 4 bins, output locating 3 Bonjour identifying 158 browser requirements HP embedded Web Server 36, 43, 158 C calibrate scanner 251 cartridge low threshold settings 192 using when low 192 cartridges components 64 replacing 64 replacing staple 72 checklist wireless connectivity 268 cleaning 247
F fax feeding problems 274 optimize for text or pictures 262 required settings 150 settings 151 setup 150 fax port locating 5, 7 fax settings HP Embedded Web Server 163 required 150 feeding problems 274 floor standing finisher, front door jams 237 floor standing finisher, rear door jams 74, 235, 238 folders sending to 138 formatter locating 5, 6 G gateway, setting default 178 general configuration HP Embedded Web Server 160 glass, cleaning 250, 254, 260 H hard disks encrypted 181 hardware integration pocket
margins, small copying 253 memory included 10 mobile printing Android devices 91 mobile printing solutions 10 mobile printing, software supported 23 multiple pages per sheet printing (Mac) 83 printing (Windows) 79 optimize scanned images 256 ordering supplies and accessories 60 OS (operating system) supported 10 other links list HP Embedded Web Server 166 output bin clear jams 220 locating 4 output bins locating 3 N Near Field Communication printing 89 Netscape Navigator, versions supported HP embedded We
scanner calibrate 251 glass cleaning 250, 254, 260 scanning optimize for text or pictures 256 resolution 10 scanning to email sending documents 135 scanning to folder 138 scanning to printer folder 144 scanning to printer memory 144 scanning to USB 140 secuity settings HP Embedded Web Server 164 security encrypted hard disk 181 security lock slot locating 5, 7 sending to email sending documents 135 service fluid container replace 68 settings fax 151 restore factory 191 Sign In button locating 7 Sign Out but
