HP PageWide Managed Color MFP E77650, E77660, P77940, P77950, P77960, P77440, Flow MFP E77650, E77660 - User Guide

Check the t-to-page setting ........................................................................................................................ 263
Clean the pickup rollers and separation pad in the document feeder ................................................... 263
Send to a dierent fax machine .................................................................................................................... 265
Check the sender's fax machine ................................................................................................................... 265
Solve wired network problems .......................................................................................................................................... 266
Introduction ...................................................................................................................................................... 266
Poor physical connection ............................................................................................................................... 266
The computer is unable to communicate with the printer ....................................................................... 266
The printer is using incorrect link and duplex settings for the network ................................................ 267
New software programs might be causing compatibility problems ...................................................... 267
The computer or workstation might be set up incorrectly ...................................................................... 267
The printer is disabled, or other network settings are incorrect ............................................................. 267
Solve wireless network problems ..................................................................................................................................... 268
Introduction ...................................................................................................................................................... 268
Wireless connectivity checklist ..................................................................................................................... 268
The printer does not print after the wireless conguration completes ................................................. 269
The printer does not print, and the computer has a third-party rewall installed .............................. 269
The wireless connection does not work after moving the wireless router or printer .......................... 269
Cannot connect more computers to the wireless printer ........................................................................ 270
The wireless printer loses communication when connected to a VPN .................................................. 270
The network does not appear in the wireless networks list .................................................................... 270
The wireless network is not functioning ..................................................................................................... 270
Reduce interference on a wireless network ............................................................................................... 271
Solve fax problems .............................................................................................................................................................. 272
Checklist for solving fax problems ............................................................................................................... 272
What type of phone line are you using? ................................................................................. 272
Are you using a surge-protection device? .............................................................................. 272
Are you using a phone company voice-messaging service or an answering machine? . 272
Does your phone line have a call-waiting feature? ............................................................... 273
Check fax accessory status ....................................................................................................... 273
General fax problems ..................................................................................................................................... 274
The fax failed to send ................................................................................................................ 274
An Out of Memory status message displays on the printer control panel ........................ 274
Print quality of a photo is poor or prints as a gray box ........................................................ 274
You touched the Stop button to cancel a fax, but the fax was still sent ............................ 274
No fax address book button displays ...................................................................................... 274
Not able to locate the Fax settings in HP Web Jetadmin ..................................................... 274
The header is appended to the top of the page when the overlay option is enabled .... 274
A mix of names and numbers is in the recipients box .......................................................... 274
A one-page fax prints as two pages ........................................................................................ 274
A document stops in the document feeder in the middle of faxing ................................... 275
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