HP PageWide Managed Color MFP E77650, E77660, P77940, P77950, P77960, P77440, HP PageWide Managed Color Flow MFP E77650, E77660 Warranty and Legal Guide
Copyright and License Trademark Credits © Copyright 2018 HP Development Company, L.P. ENERGY STAR® and the ENERGY STAR® mark are registered U.S. marks. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Table of contents 1 Service and support .................................................................................................................................................................................. 1 HP limited warranty statement .............................................................................................................................................. 2 UK, Ireland, and Malta ............................................................................................
2 Environmental product stewardship program ................................................................................................................................... 25 Protecting the environment ................................................................................................................................................. 26 Ozone production ............................................................................................................................................
Eurasian Conformity (Belarus, Kazakhstan, Russia) .................................................................................... 44 EMI statement (Taiwan) .................................................................................................................................... 45 Product stability ................................................................................................................................................. 45 Index ..........................................
vi ENWW
1 ENWW Service and support ● HP limited warranty statement ● HP's Premium Protection Warranty: PageWide cartridge limited warranty statement ● Long life consumable and maintenance kit limited warranty statement ● HP policy on non-HP supplies ● HP anticounterfeit Web site ● End User License Agreement ● Customer self-repair warranty service ● Customer support 1
HP limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY* HP PageWide Managed Color MFP E77650dn, HP PageWide Managed Color MFP E77650dns, HP PageWide Managed Color Flow MFP E77650z, HP PageWide Managed Color MFP E77660dn, HP PageWide Managed Color Flow MFP E77660z, HP PageWide Managed Color Flow MFP E77650zs, HP PageWide Managed Color Flow MFP E77660zs, HP PageWide Managed Color MFP E77660dns, HP PageWide Managed Color Flow MFP E77660zts, HP PageWide Managed Color MFP P77440dn, HP PageWide M
HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons.
UK, Ireland, and Malta The HP Limited Warranty is a commercial guarantee voluntarily provided by HP. The name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country/region is as follows: UK: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare Malta: Hewlett-Packard Europe B.V.
Europäischen Verbraucherzentrums (http://ec.europa.eu/consumers/solving_consumer_disputes/nonjudicial_redress/ecc-net/index_en.htm) besuchen. Verbraucher haben das Recht zu wählen, ob sie eine Leistung von HP gemäß der beschränkten HP Herstellergarantie in Anspruch nehmen oder ob sie sich gemäß der gesetzlichen zweijährigen Haftung für Sachmängel (Gewährleistung) sich an den jeweiligen Verkäufer wenden.
Article 1641 du Code Civil : « Le vendeur est tenu de la garantie à raison des défauts cachés de la chose vendue qui la rendent impropre à l'usage auquel on la destine, ou qui diminuent tellement cet usage que l'acheteur ne l'aurait pas acquise, ou n'en aurait donné qu'un moindre prix, s'il les avait connus. » Article 1648 alinéa 1 du Code Civil: « L'action résultant des vices rédhibitoires doit être intentée par l'acquéreur dans un délai de deux ans à compter de la découverte du vice. » G.D.
Denmark Den begrænsede HP-garanti er en garanti, der ydes frivilligt af HP. Navn og adresse på det HP-selskab, der er ansvarligt for HP's begrænsede garanti i dit land, er som følger: Danmark: HP Inc Danmark ApS, Engholm Parkvej 8, 3450, Allerød Den begrænsede HP-garanti gælder i tillæg til eventuelle juridiske rettigheder, for en toårig garanti fra sælgeren af varer, der ikke er i overensstemmelse med salgsaftalen, men forskellige faktorer kan dog påvirke din ret til at opnå disse rettigheder.
As vantagens da Garantia Limitada HP aplicam-se cumulativamente com quaisquer direitos decorrentes da legislação aplicável à garantia de dois anos do vendedor, relativa a defeitos do produto e constante do contrato de venda. Existem, contudo, vários fatores que poderão afetar a sua elegibilidade para beneficiar de tais direitos. Os direitos legalmente atribuídos aos consumidores não são limitados ou afetados de forma alguma pela Garantia Limitada HP.
Výhody, poskytované omezenou zárukou HP, se uplatňuji jako doplňek k jakýmkoli právním nárokům na dvouletou záruku poskytnutou prodejcem v případě nesouladu zboží s kupní smlouvou. Váš nárok na uznání těchto práv však může záviset na mnohých faktorech. Omezená záruka HP žádným způsobem neomezuje ani neovlivňuje zákonná práva zákazníka. Další informace získáte kliknutím na následující odkaz: Zákonná záruka spotřebitele (www.hp.
различни фактори могат да окажат влияние върху условията за получаване на тези права. Законовите права на потребителите не са ограничени или засегнати по никакъв начин от Ограничената гаранция на HP. За допълнителна информация, моля вижте Правната гаранция на потребителя (www.hp.com/go/eulegal) или посетете уебсайта на Европейския потребителски център (http://ec.europa.eu/consumers/ solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm).
solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Kuluttajilla on oikeus vaatia virheen korjausta HP:n takuun ja kuluttajansuojan perusteella HP:lta tai myyjältä. Slovenia Omejena garancija HP je prostovoljna trgovska garancija, ki jo zagotavlja podjetje HP. Ime in naslov poslovne enote HP, ki je odgovorna za omejeno garancijo HP v vaši državi, sta naslednja: Slovenija: Hewlett-Packard Europe B.V.
Lietuva: HP Finland Oy, PO Box 515, 02201 Espoo, Finland HP ribotoji garantija papildomai taikoma kartu su bet kokiomis kitomis įstatymais nustatytomis teisėmis į pardavėjo suteikiamą dviejų metų laikotarpio garantiją dėl prekių atitikties pardavimo sutarčiai, tačiau tai, ar jums ši teisė bus suteikiama, gali priklausyti nuo įvairių aplinkybių. HP ribotoji garantija niekaip neapriboja ir neįtakoja įstatymais nustatytų vartotojo teisių.
HP's Premium Protection Warranty: PageWide cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.
Long life consumable and maintenance kit limited warranty statement This HP product is warranted to be free from defects in materials and workmanship until the earlier of a) the printer providing a low-life indicator on the control panel, or b) within the warranty period of the printer purchase. Replacement Preventative Maintenance kits or LLCs products carry a 90 day parts only limited warranty.
HP policy on non-HP supplies HP cannot recommend the use of non-HP cartridges, either new or remanufactured. NOTE: For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer.
HP anticounterfeit Web site Go to www.hp.com/go/anticounterfeit when you install an HP cartridge and the control-panel message indicates the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem. Your cartridge might not be a genuine HP cartridge if you notice the following: 16 ● The supplies status page indicates that a non-HP supply is installed. ● You are experiencing a high number of problems with the cartridge.
End User License Agreement READ CAREFULLY BEFORE USING THIS SOFTWARE EQUIPMENT: This End-User License Agreement ("EULA") is a legal agreement between (a) you (either an individual or a single entity) and (b) HP Inc. ("HP") that governs your use of any Software Product, installed on or made available by HP for use with your HP product ("HP Product"), that is not otherwise subject to a separate license agreement between you and HP or its suppliers.
any Microsoft operating system software contained in such recovery solution shall be governed by the Microsoft License Agreement. 18 2. UPGRADES. To use a Software Product identified as an upgrade, you must first be licensed for the original Software Product identified by HP as eligible for the upgrade. After upgrading, you may no longer use the original Software Product that formed the basis for your upgrade eligibility.
that the most current version of the software has been installed on your system. If you do not want the Third Party Software to collect this technical information or automatically send you version updates, you should uninstall the software prior to connecting to the Internet. 9. DISCLAIMER OF WARRANTIES.
Australian Consumers: If you acquired the Software as a consumer within the meaning of the ‘Australian Consumer Law’ under the Australian Competition and Consumer Act 2010 (Cth) then despite any other provision of this EULA: a. the Software comes with guarantees that cannot be excluded under the Australian Consumer Law, including that goods will be of acceptable quality and services will be supplied with due care and skill.
domestic or household use or consumption and not for the purpose of a business ("New Zealand Consumers") are entitled to repair, replacement or refund for a failure and compensation for other reasonably foreseeable loss or damage.
Customer self-repair warranty service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: 1) Parts for which customer self repair is mandatory.
Customer support Get telephone support for your country/region Have the product name, serial number, date of purchase, and problem description ready. ENWW Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/. Get 24-hour Internet support, and download software utilities and drivers www.hp.com/support/pwcolormfpE77650, www.hp.com/support/ pwcolormfpE77660, www.hp.com/support/pwcolorP77940mfp, www.hp.com/support/pwcolorP77950mfp, www.hp.
24 Chapter 1 Service and support ENWW
2 ENWW Environmental product stewardship program ● Protecting the environment ● Ozone production ● Power consumption ● Paper use ● Plastics ● HP PageWide print supplies ● Paper ● Material restrictions ● Battery information ● Disposal of waste equipment by users (EU and India) ● Electronic hardware recycling ● Brazil hardware recycling information ● Chemical substances ● Product Power Data per European Union Commission Regulation 1275/2008 ● SEPA Ecolabel User Information (Chi
Protecting the environment HP is committed to providing quality products in an environmentally sound manner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product generates no appreciable ozone gas (O3). Power consumption Power usage drops significantly while in Ready, Sleep, or Off mode, which saves natural resources and saves money without affecting the high performance of this product.
Paper use This product’s duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page) capability can reduce paper usage and the resulting demands on natural resources. Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product’s life. HP PageWide print supplies Original HP Supplies were designed with the environment in mind.
Material restrictions This HP product does not contain added mercury. Battery information This product may contain a: ● Poly-carbonmonofluoride lithium (BR type) or ● Manganese dioxide lithium (CR type) battery that may require special handling at end-of-life. NOTE: (For CR type only) Perchlorate material - special handling may apply. See www.dtsc.ca.gov/ hazardouswaste/perchlorate.
Electronic hardware recycling HP encourages customers to recycle used electronic hardware. For more information about recycling programs go to: www.hp.com/recycle. Brazil hardware recycling information Este produto eletrônico e seus componentes não devem ser descartados no lixo comum, pois embora estejam em conformidade com padrões mundiais de restrição a substâncias nocivas, podem conter, ainda que em quantidades mínimas, substâncias impactantes ao meio ambiente.
SEPA Ecolabel User Information (China) 中国环境标识认证产品用户说明 噪声大于 63.0 dB(A)的办公设备不宜放置于办公室内,请在独立的隔离区域使用。 如需长时间使用本产品或打印大量文件,请确保在通风良好的房间内使用。 如您需要确认本产品处于零能耗状态,请按下电源关闭按钮,并将插头从电源插座断开。 您可以使用再生纸,以减少资源耗费。 The regulation of the implementation on China energy label for printer, fax, and copier 依据“复印机、打印机和传真机能源效率标识实施规则”,本打印机具有中国能效标签。根据“复印机、 打印机和传真机能效限定值及能效等级” (“GB21521”) 决定并计算得出该标签上所示的能效等级和 TEC (典型能耗) 值。 1. 能效等级 能效等级分为三个等级,等级 1 级能效最高。根据产品类型和打印速度标准决定能效限定值。 2. 能效信息 2.
Substances Table (China) Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, ink) can be obtained by accessing the HP Web site at www.hp.com/go/msds. EPEAT Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps identify greener electronics equipment. For more information on EPEAT go to www.epeat.net. For information on HP's EPEAT registered products go to www.hp.
Substances Table (Taiwan) 32 Chapter 2 Environmental product stewardship program ENWW
For more information To obtain information about these environmental topics: ● Product environmental profile sheet for this and many related HP products ● HP’s commitment to the environment ● HP’s environmental management system ● HP’s end-of-life product return and recycling program ● Material Safety Data Sheets Visit www.hp.com/go/environment. Also, visit www.hp.com/recycle.
34 Chapter 2 Environmental product stewardship program ENWW
3 ENWW Regulatory information ● Declaration of conformity ● Declaration of conformity ● Declaration of conformity ● Regulatory statements 35
Declaration of conformity Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: HP Inc.
1. This product is assigned a Regulatory Model Number which stays with the regulatory aspects of the design. The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports, this number should not be confused with the marketing name or the product numbers. 2. This product was tested in a typical HP environment. 3. The product meets the requirements of EN 55032 Class A, in which case the following applies: 'Warning – This is a Class A product.
Declaration of conformity Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: HP Inc.
1. This product is assigned a Regulatory Model Number which stays with the regulatory aspects of the design. The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports, this number should not be confused with the marketing name or the product numbers. 2. This product was tested in a typical HP environment. 3. The product meets the requirements of EN 55032 Class A, in which case the following applies: 'Warning – This is a Class A product.
Declaration of conformity Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: HP Inc.
1. This product is assigned a Regulatory Model Number which stays with the regulatory aspects of the design. The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports, this number should not be confused with the marketing name or the product numbers. 2. This product was tested in a typical HP environment. 3. The product meets the requirements of EN 55032 Class A, in which case the following applies: 'Warning – This is a Class A product.
Regulatory statements Regulatory model identification numbers For regulatory identification purposes, your product is assigned a regulatory model number. Regulatory model numbers should not be confused with marketing names or product numbers.
EMC statement (Korea) EMC statement (China) Power cord instructions Make sure your power source is adequate for the product voltage rating. The voltage rating is on the product label. The product uses either 100-127 Vac or 220-240 Vac and 50/60 Hz. Connect the power cord between the product and a grounded AC outlet. CAUTION: To prevent damage to the product, use only the power cord that is provided with the product.
GS statement (Germany) Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden. Das Gerät ist kein Bildschirmarbeitsplatz gemäß BildscharbV. Bei ungünstigen Lichtverhältnissen (z. B.
EMI statement (Taiwan) Product stability Do not extend more than one paper tray at a time.
46 Chapter 3 Regulatory information ENWW
Index A anticounterfeit supplies 16 L license, software B batteries included M material restrictions 28 Material Safety Data Sheet (MSDS) 31 mercury-free product 28 28 C cartridges non-HP 15 warranty 13 counterfeit supplies 16 customer support online 23 D disposal, end-of-life N non-HP supplies E electronic hardware recycling end-of-life disposal 28 environmental stewardship program 25 Eurasian conformity 44 F FCC regulations 42 fraud Web site 16 H hardware recycling, Brazil 29 HP Customer Care 23 H
48 Index ENWW