HP PageWide Managed Color E75160, P75250, HP PageWide Managed Color MFP E77650–E77660, P77440, P77940–P77960 On-Site Installation Guide
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Table of contents 1 About this printer ...................................................................................................................................................................................... 1 Purpose of this guide ............................................................................................................................................................... 2 Staging and on-site installation options ..............................................................
USB flash drive (control-panel menu) ............................................................................................................ 45 USB flash drive (Pre-boot menu) .................................................................................................................... 45 HP Embedded Web Server ............................................................................................................................... 46 6 Staging ...............................................
Clean scanner assembly after setup ................................................................................................................................ 100 Print and copy tests ............................................................................................................................................................. 101 Print-quality test .............................................................................................................................................
vi ENWW
1 ENWW About this printer ● Purpose of this guide ● Staging and on-site installation options ● WISE for Channel Services Delivery Partners ● PageWide A3 Printer Deployment Quick Reference 1
Purpose of this guide Use this guide to complete installation of HP printers and ensure the printer is prepared to support the customer’s needs.. HP requires the site installation technician checklists to ensure the installation is successful and/or any issues are escalated to the proper support level.. For the purpose of this guide, the following terms are explained:. 2 ● Staging: All work performed to prepare the printer for deployment to the customer site.
Staging and on-site installation options Review the Staging and on-site installation options. NOTE: Staging personnel and HP field technician must complete the required product training and use the appropriate installation guide available when installing the product. ● Staging option The printer is removed from the packaging and powered on to setup the configuration settings. Do not remove any tape or other packaging restraints from the unit, if using this option.
WISE for Channel Services Delivery Partners As of October 2018, HP's internal technical support portal, called WISE, is now available to service-authorized channel partners through an integration with the HP Partner First Portal WISE for Channel enables channel partners to access HP technical support documentation, service manuals, user guides, videos, and general support information in a mobile-friendly environment.
PageWide A3 Printer Deployment Quick Reference Use this document to review the recommendations for setting up and deploying an HP PageWide A3 printer. ● Initialization of the Printer ● Transporting or Moving the printer ● Storing the printer after initialization Initialization of the Printer The A3 printer, supplies, and accessories must be at the recommended temperature before installation to prevent errors or possible damage to the product that might occur during transportation or storage.
● ❑ To turn off the printer, do not unplug the power cord; press the Power button to turn off the printer. ❑ Do not remove the cartridges from the printer. ❑ Keep the printer upright at all times to avoid tilting or tipping the printer. Printer delivery to a different office/building location ❑ To turn off the printer, do not unplug the power cord; press the Power button to turn off the printer. ❑ Ensure that the printhead wiper is fully inserted and securely locked into place.
2 ENWW Worksheets ● Network/printer driver setup ● Email/Send To configuration ● HP A3 PageWide Staging Checklist ● HP A3 PageWide Installation Checklist ● HP A3 Deployment Training Checklist Instructions ● HP A3 Deployment Training Checklist 7
Network/printer driver setup NOTE: Optional: Complete only if the hardware technician is responsible for configuring the network printer/ driver setup.
Email/Send To configuration NOTE: Optional: Complete only if the hardware technician is responsible for configuring the Email/Send To features. Table 2-2 Email/Send To configuration worksheet Remarks/Data Is Active Directory, Novell, NTLM or something else in use? (optional) Is DNS in use? (optional) If yes, what is the domain name? (optional) What type of SMTP server is in use? (MS Exchange, Lotus Notes, etc.
HP A3 PageWide Staging Checklist CARRIER Partner INFORMATION Company name HP A3 Device Assembler/Phone Number Main Unit staging model #, Serial # Device X 1 Note all visible damage on shipper’s documentation prior signing and take photos of damage and Immediately send all documentation to staging partner and HP Command Center. 2 For staging, remove enough tape and foam padding to access the control panel, ADF, paper tray, and print head wiper.
✓ Driver Responsibility (Please Complete And Sign) Unit unwrapped Reinstall any removed brackets/finisher lock screw Unit powered up Configuration pages printed If any “Driver Responsibility” item is NOT checked Name of person requesting Telephone number staging partner name, person contacted HP representative Driver name ENWW Date HP A3 PageWide Staging Checklist 11
HP A3 PageWide Installation Checklist Customer Site address Building/Floor/Map ID Installation Date MFP staging model / MFP Serial Number(s) NOTE: This information must be provided to the CE prior to arriving at the customer site.
Table 2-4 Check in/Check out and all questions and/or issues immediately contact HP Command Center ENWW # Check in Responsibility 1 Contact customer at least 24 hours prior to arrival (Notify HP Command Center for any contact issues) HP Field Tech 2 Check in with HP Command Center upon arrival HP Field Tech # Hardware Process description Responsibility 1 Confirm the stabilization bars are installed and/or accounted for (if applicable) Staging partner 2 Do not throw away orange print head w
Table 2-4 Check in/Check out and all questions and/or issues immediately contact HP Command Center (continued) # Check in Responsibility 2 Configure Printer/MFP per settings provided by HP deployment manager HP Field Tech ● Establish IP Address ● Establish Network Connection ● Complete LDAP settings if provided (if applicable) 3 Confirm Customer has current version of HP Universal Print Driver (UPD) installed.
Table 2-4 Check in/Check out and all questions and/or issues immediately contact HP Command Center (continued) # Check in Responsibility 1 Check out with HP Command Center HP Field Tech 2 Provide/send completed checklists, final configuration sheet and packing list / Bill of lading to mps_a3@hp.
HP A3 Deployment Training Checklist Instructions 1. This checklist is to be utilized by HP field/deployment technicians. 2. Each checklist is to be used for a maximum of ten HP A3 devices all in same building and/or same floor. 3. “Responsibility” refers to agent who provides information to complete step on checklist. a. TM = Transition Manager (dMPS) / Onboarding Specialist (pMPS) b. CM = Account Delivery Manager c. PM = Project Manager d.
i. Availability may be limited due to network restrictions ii. Access Embedded Web Server (EWS) via IP address in browser iii. Locate printer IP address iv. Supply Status pages v. Power Save settings vi. Adjust paper size in paper trays. vii. Configure paper/media types for trays. viii. Customize Control Panel 1. Change Wallpaper 2. Change Language 3. Remove/Hide button from home screen 4. Move buttons 5. Rename an added button 6. Print and interpret a Configuration Page 7.
18 c. Customer prints their name and signs indicating final acceptance. d. This checklist must have the customer sign off to be considered complete. e. Checklist must be sent to HP Command Center prior to departing customer location.
HP A3 Deployment Training Checklist Customer Site address Building/Floor/Map ID Installation Date MFP staging model / MFP Serial Number(s) ENWW # Customer training Responsibility 1 Assemble end users for training. HP Field Tech 2 Identify user manual available at www.hp.
# Customer training Responsibility 3 Review the Finishing Options for the staging model and Configuration HP Field Tech 4 5 6 ● How to select hole punch options (if applicable) ● How to select booklet maker job (if applicable) ● How to select stapling options How to clear paper jams ● Access doors for clearing jams and typical paper jam locations ● What is a 13.
Notes HP Engineer Print name: __________________________________________________ Signature: ___________________________________________________ Date: ____________________________ Customer Did this delivery meet your expectations? (Initial) _____ YES _____ NO Customer Comments or Suggestions Customer approval Print name Signature Date ENWW HP A3 Deployment Training Checklist 21
22 Chapter 2 Worksheets ENWW
3 Unboxing IMPORTANT: HP does not recommend removing all tape during staging activity. If tape is removed, save the tape for re-installation and delivery to final customer site. If printer is not at the final end user location and is to be staged, only remove tape/packing material as follows: ENWW 1. Allow access to power button. 2. Allow access to the Control Panel. 3. Allow access to USB port. 4. Remove service sled restraints. 5. In-cave finisher (if present) 6. Stapler (if present) 7.
Unbox and remove packaging ● Remove clear pack and packaging ● SFP table top unpacking ● MFP table top unpacking ● MFP floor unpacking Remove clear pack and packaging NOTE: Carefully save and set aside all materials used in these unpacking steps. You will need them to repackage the printer after the staging process is complete. The printer will need to be re-banded and rewrapped. 1. 24 Remove the plastic wrap and bands. Lift the top piece of cardboard and set aside.
ENWW 2. Remove cables, cartridges, cardboard, and protecting foam. 3. Remove the plastic wrap and bands. Lift the top piece of cardboard and set aside.
4. Lift the bag from the top of the printer to remove. Lift the product (2-3 persons) and place it on the work station to set up. 64.5 kg 142 lb SFP table top unpacking IMPORTANT: HP does not recommend removing all tape during staging activity. If tape is removed, save the tape for re-installation and delivery to final customer site. Select a sturdy, well-ventilated, dust-free area, away from direct sunlight to position the printer. 1.
C M Y K 2. Make sure enough space around the printer is available. 45.6 kg 100.5 lb CAUTION: 3. The printer is heavy. Two people are required to move the printer. Remove all tape, packing material and orange restraints. IMPORTANT: Retain all the packaging for re-packing the printer for shipment to final end user location. a.
b. c.
d.
MFP table top unpacking IMPORTANT: HP does not recommend removing all tape during staging activity. If tape is removed, save the tape for re-installation and delivery to final customer site. Select a sturdy, well-ventilated, dust-free area, away from direct sunlight to position the printer. 1. The following items will be included in the box with the product. C M Y K Make sure enough space around the printer is available. caps lock shift A Z @ S X alt D C F V G B H N J K L M alt , .
b. c.
d. e.
MFP floor unpacking IMPORTANT: HP does not recommend removing all tape during staging activity. If tape is removed, save the tape for re-installation and delivery to final customer site. Select a sturdy, well-ventilated, dust-free area, away from direct sunlight to position the printer. 1. The following items will be included in the box with the product. C M Y K 2. Make sure enough space around the printer is available. CAUTION: 3. The printer is heavy. Four people are required to move the printer.
b. c. d.
e. f. CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out of paper trays when closing. All trays must be closed when moving the printer.
g. h.
4 ENWW Hardware Integration Pocket (HIP) USB port check ● Hardware Integration Pocket (HIP) USB port ● Check the Hardware Integration Pocket (HIP) USB port 37
Hardware Integration Pocket (HIP) USB port Use the steps in the following section to connect the USB port in the Hardware Integration Pocket (HIP).
Check the Hardware Integration Pocket (HIP) USB port 1. ENWW Remove the HIP cover a. Make sure the USB port is visible in HIP. b. If the USB port is not visible/available in the HIP. 2. Press the Power button to turn off the printer. 3. Unplug the power cord from the back of the printer.
40 4. Lift-up to open the document feeder, and then tilt the control panel to a fully raised position. 5. Carefully pull up the control panel bezel to remove the cover.
ENWW 6. Locate the USB cable in the HIP. 7. Make sure that the USB cable is in the USB cable clip holder. The USB cable must be retained in the correct position.
8. Carefully push down on the control-panel bezel to install the cover. 9. Close the document feeder, and then tilt the control panel down. 10. If required, install (optional) accessory to the USB port.
5 ENWW Firmware upgrade 43
Firmware upgrade The firmware bundle is a .bdl file. This file requires an interactive upgrade method. The traditional FTP, LPR or Port 9100 methods of upgrading are not available. Use one of the following methods to upgrade the firmware for this printer. NOTE: Link to YouTube video: http://youtu.
7. Click the Download button, and then save the firmware upgrade file (compressed ZIP file). 8. Extract the firmware bundle file. After uncompressing the file, you will see a xxxxxxx.bdl file. Copy the xxxxxxx.bdl file to a portable USB flash memory storage device (thumb drive). USB Flash Drives with a CD formatted partition may not be recognized by the printer. You may need to try a different USB flash drive.
2. Tap the middle of the control-panel display when you see the 1/8 under the logo. Figure 5-1 Open the Pre-boot menu 1 2 3. Select the down arrow ▼ to highlight +3 administrator, and then select OK. 4. If necessary, select the down arrow ▼ to highlight +1 Download, and then select OK. 5. Insert the USB flash drive with the .bdl file on it into the USB port on the printer.
NOTE: Do not close the browser window OR interrupt communication until the HP Embedded Web Server (EWS) displays the confirmation page. 5. ENWW After the printer reinitializes, print a configuration page and verify that the latest firmware version has been installed.
48 Chapter 5 Firmware upgrade ENWW
6 ENWW Staging ● Staging recommendations ● Acclimation from cold storage Instructions ● Upgrading firmware ● Set time/date 49
Staging recommendations Staging: All work performed to prepare the printer for deployment to the customer site. This includes; basic unpacking, inspection, FW upgrades, network configuration, and repackaging for delivery to customer site. TIP: For more information on unpacking, see Unboxing on page 23. Only remove tape/packing material as follows: 1. Allow access to power button. 2. Allow access to the Control Panel. 3. Allow access to USB port. 4. Remove service sled restraints. 5.
Acclimation from cold storage Instructions Acclimation NOTE: This section only applies if the printer has been stored in a cool (below 15°C or 59°F) condition before being unpacked for staging. Cold temperatures during product storage or transportation may require extra time before installation to allow the product to adjust to a warmer temperature. The product, cartridges, and accessories need time to acclimate after extreme temperature changes.
Upgrading firmware Information about upgrading firmware can be found in this document, Firmware upgrade on page 43 in the Firmware upgrade the chapter.
Set time/date If the printer is being turned on for the very first time, the control panel will prompt you to set the Language, location, time/date, the option to enable Autosend and Print from USB drive. After finishing, a screen will appear on the control panel with printer setup options.
54 Chapter 6 Staging ENWW
7 ENWW Repackaging ● Introduction ● Supply cartridges ● Protecting the supply system ● Tray repackaging ● Scanner foam repackaging ● Reinstall the Stapler-stacker repackaging ● Print Head Wiper Restraints ● Reinstall the stapler shipping lock ● Re-taping instructions ● Final repacking (For delivery to end user customer location) 55
Introduction The instructions in this section can be used to prepare the printer for delivery to final customer site, decommissioning, or return to HP.
Supply cartridges NOTE: Use the original shipping materials that were set aside during unpacking. IMPORTANT: Although not recommended if the full initialization was performed, do not tip or tilt the printer during the repackaging and shipment process. The 26-minute initialization process leaves fluid residue in the fluid collection system (accessed via the left side door). The fluid will dry into a “sludge” that will be more tolerant of tipping or tilting after about 4 hours.
Protecting the supply system Install the orange cap to protect the supply delivery system. Make sure the cap is installed in the correct orientation, as shown in the image in the center (below). You should feel the part lightly “snap” into place, and the door should close easily without touching any of the orange cap.
Tray repackaging Replacing the cardboard spacer will protect the main paper tray during shipment. Move length and width adjustment levers to their full outboard positions. Retrieve the cardboard spacer and position it as shown in the photo. Position width adjusters to the full inward position. Make sure the folded section passes through the width adjusters as shown.
Scanner foam repackaging Replacing the scanner foam protects the flatbed scanner glass during shipment. Lift the ADF and place the thin white foam sheet back on the scanner in the same orientation as when it was removed. The marks pressed into the foam should make it very simple to reposition correctly.
Reinstall the Stapler-stacker repackaging ENWW 1. Locate the stapler stacker mezzanines and push them out to the edge as shown. 2. Replace the 3 white foam pieces in order to protect the stacker mezzanines and place the carton board making sure the 3 white foam pieces fit the right position on the carton board. 3. Insert the bottom carton piece as shown.
Print Head Wiper Restraints 1. Open the right door. 2. Insert the orange Print Head Wiper restraints. ▲ 3. 62 If the restraints can be fully inserted and locked into place, then the wiper is in fully and the print head is capped. Add tape long enough to be seen outside the closed Right Door.
Reinstall the stapler shipping lock If the unit has the Stapler/Stacker option, reinstall the stapler shipping lock and add tape long enough to be seen outside the closed stapler access door.
Re-taping instructions If the unit has the Stapler/Stacker option, reinstall the stapler shipping lock and add tape long enough to be seen outside the closed stapler access door. NOTE: Use the shipping materials included with the product. Use the following types of blue tape, if necessary. ● For the print head: Scotch® Filament Tape 8916V Blue, 36 mm ● For the rest of the printer: Scotch® Strapping Tape 8898 Blue, 24mm Tape Errata sheet with handling instructions in the ADF input tray.
ENWW Re-taping instructions 65
Final repacking (For delivery to end user customer location) Replace top foam pieces, corners and cardboard tray. Replace power cords, CD’s, supplies box, etc., as shown. Slide the top cardboard top piece over the printer and foam, and re-wrap the printer.
8 ENWW On-site installation ● Acclimation from cold storage Instructions ● Install accessories ● Load paper ● Install cartridges ● Power on ● Floor standing finisher installation ● Clean scanner assembly after setup ● Print and copy tests 67
Acclimation from cold storage Instructions Acclimation NOTE: This section only applies if the printer has been stored in a cool (below 15°C or 59°F) condition before being unpacked for staging. Cold temperatures during product storage or transportation may require extra time before installation to allow the product to adjust to a warmer temperature. The product, cartridges, and accessories need time to acclimate after extreme temperature changes.
Install accessories ● 1x550-sheet feeder ● 1x550-sheet feeder with storage cabinet ● 3x550-sheet feeder ● 4000-sheet high capacity input (HCI) feeder 1x550-sheet feeder CAUTION: 1. 2. Always turn the printer power off, then unplug the power cord before installing any accessory. Do the following: a. If the printer tray, or trays, were reinstalled after unpacking the printer, remove them now. b. Remove the blue shipping tape from the accessory. c.
3. 4. Do the following: a. Open the accessory tray, or trays, and then remove any internal shipping materials. b. Install the correct tray identification plate (see the figure below) on the accessory. Windows: If you added the accessory before installing printer software, it is configured during software installation. If you added an accessory after software installation, update the software settings from the Device Settings tab in Printer Properties to configure it.
1x550-sheet feeder with storage cabinet CAUTION: 1. 2. Always turn the printer power off, then unplug the power cord before installing any accessory. Do the following: a. If the printer tray, or trays, were reinstalled after unpacking the printer, remove them now. b. Remove the blue shipping tape from the accessory. c. Before proceeding, take note of the location of the alignment pins on the accessory. Do the following: a. Grasp the printer at the tray cavity and the rear hand holds. b.
WARNING! Never attempt to move the printer and accessory in the unlocked position. The printer might fall off of the accessory and cause damage or personal injury. 4. 72 Install the correct tray identification plate (see the figure below) on the accessory.
5. Align the accessory stabilizer bar with the slots in the accessory chassis, and then slide the stabilizer in toward the accessory until it stops. NOTE: 6. Install one stabilizer at the front of the accessory, and one at the rear of the accessory. Windows: If you added an accessory before installing the printer software, it is configured during software installation.
3x550-sheet feeder CAUTION: 1. 2. Always turn the printer power off, then unplug the power cord before installing any accessory. Do the following: a. If the printer tray, or trays, were reinstalled after unpacking the printer, remove them now. b. Remove the blue shipping tape from the accessory. c. Before proceeding, take note of the location of the alignment pins on the accessory. Do the following: a. Grasp the printer at the tray cavity and the rear hand holds. b.
WARNING! Never attempt to move the printer and accessory in the unlocked position. The printer might fall off of the accessory and cause damage or personal injury. 4. ENWW Install the correct tray identification plate (see the figure below) on the accessory.
5. Align the accessory stabilizer bar with the slots in the accessory chassis, and then slide the stabilizer in toward the accessory until it stops. NOTE: 6. Install one stabilizer at the front of the accessory, and one at the rear of the accessory. Windows: If you added an accessory before installing the printer software, it is configured during software installation.
4000-sheet high capacity input (HCI) feeder CAUTION: 1. 2. Always turn the printer power off, then unplug the power cord before installing any accessory. Do the following: a. If the printer tray, or trays, were reinstalled after unpacking the printer, remove them now. b. Remove the blue shipping tape from the accessory. c. Before proceeding, take note of the location of the alignment pins on the accessory. Do the following: a. Grasp the printer at the tray cavity and the rear hand holds. b.
a. Open the trays, and then remove any internal shipping materials. b. At the front and rear of the accessory, slide the lock button to the locked position. WARNING! Never attempt to move the printer and accessory in the unlocked position. The printer might fall off of the accessory and cause damage or personal injury.
4. Install the correct tray identification plate (see the figure below) on the accessory. 5. Align the accessory stabilizer bar with the slots in the accessory chassis, and then slide the stabilizer in toward the accessory until it stops. NOTE: 6. Install one stabilizer at the front of the accessory, and one at the rear of the accessory. Windows: If you added an accessory before installing the printer software, it is configured during software installation.
Load paper ● Load paper to Tray 1 (multipurpose tray) ● Load paper to Tray 2 ● Load the 4,000-sheet high-capacity input (HCI) tray Load paper to Tray 1 (multipurpose tray) CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out of paper trays when closing. All trays must be closed when moving the printer. The following information describes how to load paper in Tray 1. The tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 14 envelopes.
3. Load paper in the tray. 4. Adjust the width guides so that they touch the paper stack, but do not bend it. Load paper to Tray 2 CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out of paper trays when closing. All trays must be closed when moving the printer. The following information describes how to load paper into Tray 2 and the optional 550-sheet trays. These trays hold up to 550 sheets of 75 g/m2 (20 lb) paper.
1. Open the tray. NOTE: Do not open this tray while it is in use. 2. Adjust the paper-length and paper-width guides by squeezing the blue adjustment latches and sliding the guides to the size of the paper being used. 3. Load paper into the tray. Check the paper to verify that the guides touch the stack, but do not bend it. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator.
4. Close the tray. 5. The tray configuration message displays on the printer control panel. 6. Select the OK button to accept the detected type and size, or select the Modify button to choose a different paper size or type. For custom-size paper, specify the X and Y dimensions for the paper when the prompt displays on the printer control panel. Y X Load the 4,000-sheet high-capacity input (HCI) tray CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step.
1. Open the tray. NOTE: Do not open this tray while it is in use. 2. Adjust the paper-size guide to the correct position for the paper. LTR A4 3. Load paper into the tray. Check the paper to verify the guides lightly touch the stack, but do not bend it. NOTE: To prevent jams, do not overfill the tray. Be sure that the top of the stack is below the tray full indicator. NOTE: If the tray is not adjusted correctly, an error message might appear during printing or the paper might jam.
4. Close the tray. 5. The tray configuration message displays on the printer control panel. 6. Select the OK button to accept the detected type and size, or select the Modify button to choose a different paper size or type.
Install cartridges Cartridge installation Introduction The following information provides details about the cartridges for the printer. Cartridge information CAUTION: To prevent damage to the cartridge do not touch the gold-colored metal contacts of the cartridge. The following illustration shows the cartridge components. 1 1 Metal contact. Do not touch the gold-colored metal contacts of the cartridge. Fingerprints on the contacts can damage the cartridge.
Table 8-1 Cartridge information (continued) Item Description Cartridge number Part number HP 982A Magenta Original PageWide Cartridge Standard-capacity replacement magenta cartridge 982A T0B24A HP 982A Yellow Original PageWide Cartridge Standard-capacity replacement yellow cartridge 982A T0B25A NOTE: High-yield cartridges contain more pigment than standard cartridges for increased page yield. For more information, go to www.hp.com/go/learnaboutsupplies.
3. Do not touch the gold-colored metal contacts of the cartridge. Fingerprints on the contacts can damage the cartridge. 4. Insert the new cartridge into the product. Make sure the cartridge is firmly in place. 5. Close the cartridge door. 6. Pack the used cartridge in the box that the new cartridge came in. See the enclosed recycling guide for information about recycling.
1) ENWW Program availability varies. For more information, visit www.hp.com/recycle.
Power on NOTE: An MFP printer is shown below. However, turning the power on is similar for all staging models. 1. Connect the power cord to the printer and to an AC outlet. Turn the printer on. NOTE: 2. At the printer control panel select the language, and then follow the instructions on the display. ● 3. Only use the power cord that comes with the printer.
NOTE: After the initialization has begun, you can press “Hide” and proceed with other non-printing setup steps required for your setup.
Floor standing finisher installation caps lock A shift Z @ S X alt D C F V G B H N J K L M alt , : ; . ? / ‘ “ enter shift 40.4 kg 89 lb Z4L04A 2 4 Unboxing and Installation Video 1.
2. ENWW Remove all tape and packing material.
3. Attach black, plastic “flowers.” WARNING! The Black plastic “flowers” are key to attaching the finisher to the printer successfully. Check that both contain the spring inside and are installed as shown in the picture. A missing spring will prevent the finisher from attaching to the printer.
1. Install the two metal brackets in the slots on the finisher chassis plate, and then install the two smaller screws to fasten the brackets to the finisher. 2. Place the lower output bin on the brackets, press down to align the four screw holes in the bin with the holes in the brackets, and then install the four larger screws.
96 3. To install the top output bin, align the four tabs on the edge of the bin, with the four slots in the finisher. Insert the tabs with the far end of the bin lifted up, and then once the tabs are inserted, carefully lower the far end of the bin into position. 4. Use the handle to open the finisher rear door, and then remove the shipping screw. Discard shipping screw and label.
ENWW 5. Turn the green wheel left to roll the stapler carriage away from you until the carriage spins. 6. Turn the green wheel right to roll the stapler carriage TOWARD you until it reaches its closest position. 7. Insert the new staple cartridge by holding the green wheel with one hand while pushing the staple cartridge into the slot.
98 8. Close the finisher rear door. 9. Connect the finisher cable to the printer.
10. Attach the finisher accessory to the printer. 11. Connect and turn on the printer.
Clean scanner assembly after setup Debris on the scanner glass and/or document feeder reflector affects print quality. Use the following procedure to clean the scanner glass and document feeder reflector. 1. Press the power button to turn the printer off, and then disconnect the power cable from the electrical outlet. 2. Open the scanner lid. 3. Clean the scanner glass, the document feeder strips, and the reflector with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.
4. Dry the glass and white plastic parts with a chamois or a cellulose sponge to prevent spotting. 5. Connect the power cable to an outlet, and then press the power button to turn the printer on. Print and copy tests Perform the following tests to verify that the printer setup was successful: Print-quality test 1. Verify that you have completed the necessary reassembly steps. 2. Make sure that the tray contains clean, unmarked paper. 3.
102 Chapter 8 On-site installation ENWW
9 ENWW Late point differentiation configuration (LPDC) ● Overview ● Procedure 103
Overview HP offers a new efficient, low-cost, and secure method to deliver HP LaserJet Managed A3 printers to HP customers. It involves manufacturing printers at a temporary, generic speed and then configuring the customer's chosen speed (aka late point differentiation speed) using a virtual license after unboxing. This feature is available on A3 HP PageWide Managed MFP models such as the HP PageWide MFP E776xx series.
Procedure ● Pre- Requisites ● Late point differentiation configuration (LPDC) (automatic) ● Late point differentiation configuration (LPDC) (manually using USB flash drive) ● Install the model nameplate and barcode label Pre- Requisites Before performing the procedure, make sure to note the following tasks: ● The LPDC procedure has two components that must be performed by a trained person during the device install, staging or setup process.
NOTE: The printer automatically re-initializes several times. This might take up to 30 minutes to complete, so make sure not to interrupt the firmware process. 8. After the printer arrives at the “Ready” state, wait another 2-5 minutes to allow the printer firmware to finish copying firmware to all of the PCAs. 9. Print a Configuration Page and make sure that the firmware is correctly upgraded and confirm that the LPDC status is “Not configured (XX, XX, XX)”. 10.
1. Make sure that the network cable is disconnected from the printer. 2. Turn on the main power switch (near the power cord), and then press the power button on the front of the printer to turn the power on. 3. Download the speed license to a USB flash drive. 4. Press the power button on the front of the printer, wait for it to power off, and then turn off the main switch on the lower-right side of the printer. 5. Download the speed license to a USB flash drive. a.
8. Print a configuration page and make sure that the LPDC is configured with the correct license speed, and make sure the printer model number is correct. NOTE: The LPDC status should read LPDC: Configured (#). The printer product model changes to the ordered model number. In the LPDC status, the first number in the parentheses (x) is either “0”, “1” or “2”. The “0” corresponds to the slowest speed, “1” is the middle speed, and “2” is the fastest speed. This confirms that the LPDC process is complete. 9.
3. Select the appropriate model nameplate that accurately corresponds with the pre-determined engine speed listed on the configuration page. 4. Do not reuse this barcode label. 5. Install the model nameplate on the front of the printer (it snaps in). Figure 9-1 Location to install the model nameplate Figure 9-2 Installed model nameplate ENWW 6. Select the appropriate “2GPxxx” bar code label that accurately corresponds with the pre-determined engine speed listed on the configuration page. 7.
8. Affix the barcode label to the left side (black plastic) above the serial number label. CAUTION: 9. Do not place the barcode label over any already existing barcode labels or other decals. Discard all unused nameplates and barcode labels.
Index Symbols/Numerics 1x550-sheet feeder accessory install 69 1x550-sheet feeder with storage cabinet accessory install 71 3x550-sheet feeder with storage cabinet accessory install 74 4000-sheet high capacity input (HCI) feeder accessory install 77 E embedded web server 46 A about this printer 1 accessories install 69 accessories and printers unbox and remove packaging 23, 24 accessories, install 1x550-sheet feeder 69 1x550-sheet feeder with storage cabinet 71 3x550-sheet feeder 74 4000-sheet high capac
USB flash drive firmware upgrade, control panel 45 firmware upgrade, pre-boot menu 45 W worksheets 7 email configuration 9 network driver setup 8 printer driver setup 8 sent to configuration 9 112 Index ENWW
