HP PageWide P779, E75160, P75250, P77440, E77650, E77660, P77940, P77950, P77960 - On-Site Installation Guide
# Customer training Responsibility X
3 Review the Finishing Options for the staging model and Conguration
● How to select hole punch options (if applicable)
● How to select booklet maker job (if applicable)
● How to select stapling options
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4 How to clear paper jams
● Access doors for clearing jams and typical paper jam locations
● What is a 13.A1 tray paper jam and how to clear the jam
● How to clear paper jams in the Bottom HCI (if applicable)
● How to clear paper jams in the booklet maker (if applicable)
● How to clear paper jams in the high-volume nisher (if applicable)
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5 Review customer replaceable parts and train how to replace
● How to replace the toner/ink cartridge(s)
● Demonstrate proper shake technique for toner installation. New Cartridges
eective Summer 2018 should no longer require elaborate shake. Basic end to end
is all that is required.
● How to replace the toner collection unit (if applicable)
● How to replace the staple cartridge
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6 Printing, Copying, Scanning, Faxing Tasks
● How to print
● How to add printer to device folder (if UPD available)
● How to make a copy
● ADF operation
● How to scan to email
● How to scan to folder
● How to send a fax
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# Account Specic Requirements Responsibility X
1 List any specic account settings that the engineer needs to be aware of HP Field Tech
# Customer Leave Behind Responsibility X
1 Provide www.hpusertraining.com/hp/portal to customer HP Field Tech
2 Provide/Print poster for each printer. (11x17)
Control panel Poster – look up product in WISE and download the Control panel poster
and print for customer
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20 Chapter 2 Worksheets ENWW