User Guide - Windows 10

Cleaning your computer ...................................................................................................................................... 49
Cleaning procedures .......................................................................................................................... 49
Cleaning the display ........................................................................................................ 50
Cleaning the sides or cover ............................................................................................. 50
Cleaning the TouchPad, keyboard, or mouse (select products only) ............................. 50
Traveling with or shipping your computer .......................................................................................................... 50
9 Backup and recovery .................................................................................................................................... 52
Creating recovery media and backups ................................................................................................................ 52
Creating HP Recovery media (select products only) ......................................................................... 52
Using Windows tools ........................................................................................................................................... 53
Restore and recovery ........................................................................................................................................... 54
Recovering using HP Recovery Manager ........................................................................................... 54
What you need to know before you get started ............................................................. 54
Using the HP Recovery partition (select products only) ................................................. 55
Using HP Recovery media to recover .............................................................................. 55
Changing the computer boot order ................................................................................ 56
Removing the HP Recovery partition (select products only) ......................................... 57
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 58
Using Computer Setup ......................................................................................................................................... 58
Starting Computer Setup .................................................................................................................. 58
Navigating and selecting in Computer Setup ................................................................................... 58
Restoring factory settings in Computer Setup ................................................................................. 58
Updating the BIOS ............................................................................................................................. 59
Determining the BIOS version ......................................................................................... 59
Downloading a BIOS update ........................................................................................... 60
Changing the boot order using the f9 prompt .................................................................................. 60
TPM BIOS settings (select products only) ........................................................................................................... 61
Using HP Sure Start (select products only) ......................................................................................................... 61
11 Using HP PC Hardware Diagnostics (UEFI) ..................................................................................................... 62
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 62
12 Specications ............................................................................................................................................ 64
Input power .......................................................................................................................................................... 64
Operating environment ....................................................................................................................................... 64
13 Electrostatic Discharge .............................................................................................................................. 65
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