ProLiant DL385 Gen10 Plus Server
Table Of Contents
QuickSpecs
HPE ProLiant DL385 Gen10 Plus Server
Service and Support
Page
15
Other related Services
HPE Server Hardware Installation
Provides for the basic hardware installation of HPE branded servers, storage devices and networking options to assist you in
bringing
your new hardware into operation in a timely and professional manner.
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HPE Installation and Startup Service
Provides for the installation of your HPE hardware according to product specifications including
options. The HPE service delivery
technician will connect the product to a LAN as appropriate and enable remote support to allow for automatic case creation fo
r
hardware failures. Installation and start up services also includes the installation of one sup
ported operating system type (Windows®
or Linux).
HPE Datacenter Care service
HPE Datacenter Care
helps customers to address the pressing needs of IT today and smoothly transform to a more agile cloud-
like
IT operations model. We help run and monitor your IT by offloading the day to day routine tasks, helping customers be more pr
edictive
and proactive
, and saving time with one place to call with for all of their IT. Datacenter Care is available as both tailored statement of
work and as a packaged service for 3, 4, and 5 year terms.
Partner with an assigned account team backed by local and global exper
ts, access HPE enhanced call experience with priority access,
use specialized support for complex, technologies, choose hardware and software support for your devices, implement proactive
monitoring to stay ahead of issues , and access HPE IT best practice
s and IP. HPE Datacenter Care advantage options are available
to add to your agreement to give you specialized expertise for performance, security, back up analysis, and much
more. https://www.hpe.com/us/en/services/datacenter-hybrid-services.html
DC for Hyperscale
Datacenter Care for Hyperscale is available for Service Providers and HPC customers who use a scale out approach to computing
with
a high volume homogenous
infrastructure and resilient architecture can take advantage of this environment support tailored to their
operating model.
HPE Factory Express for Servers and storage
HPE Factory Express offers configuration, customization, integration and deployment
services for HPE servers and storage products.
Customers can choose how their factory solutions are built, tested, integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex configurat
ion and design services as
well as individual factory services, such as image loading, asset tagging, and custom packaging. HPE products supported throu
gh
Factory Express include a wide array of servers and storage: HPE Integrity, HPE ProLiant, HPE Apollo,
HPE ProLiant Server Blades,
HPE BladeSystem, HPE 9000 servers as well as the MSAxxxx3PAR suite, XP, rackable tape libraries and configurable network
switches.
HPE Service Credits
HPE Service Credits offers flexible services and technical skills to mee
t your changing IT demands. With a menu of service that is
tailored to suit your needs, you get additional resources and specialist skills to help you maintain peak performance of your
IT. Offered
as annual credits, you can plan your budgets while proactively responding to your dynamic business.
HPE Education Services
Keep your IT staff trained making sure they have the right skills to deliver on your business outcomes. Book on a class today
and learn
how to get the most from your technology investment. http://www.hpe.com/ww/learn