HPE ProLiant MicroServer Gen10 Plus User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
© Copyright 2020 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Contents Component identification................................................................................................ 6 Front panel components..............................................................................................................................................................................................6 Front panel LEDs and button...........................................................................................................................................
Drive support information......................................................................................................................................................................36 Drive installation guidelines..................................................................................................................................................................36 Installing an LFF drive.....................................................................................................
External USB functionality.....................................................................................................................................................................73 Redundant ROM support......................................................................................................................................................................................... 73 Safety and security benefits................................................................................
Component identification This chapter describes the external and internal server features and components. Front panel components Item Component Description 1 Drive bays (4, behind the front bezel) By default, the drive bays support 3.5-inch LFF SATA drives. To support 2.5-inch SFF drives, install the SFF drive converter option. 2 Front bezel To access the drive bays, remove this bezel. 3 USB 3.2 Gen 2 Type-A ports1 Connect USB devices.
Front panel LEDs and button Item Description Status Definition 1 Drive activity LED1 Flashing green Ongoing drive activity Off No drive activity Solid green Linked to network Flashing green Network active Off No network activity Solid green Normal Flashing green iLO is rebooting Flashing amber System degraded4 Flashing red System critical4 Solid green System on and normal operation Flashing green Performing power-on sequence Amber System in standby Off No power present5 2 3
Subsystem LED behavior System board 1 flash Processor 2 flashes Memory 3 flashes Riser board PCIe slots 4 flashes FlexibleLOM 5 flashes Removable HPE Smart Array SR Gen10 controller 6 flashes System board PCIe slots 7 flashes Power backplane or storage backplane 8 flashes Power supply 9 flashes Rear panel components Item Component Description 1 Padlock eye To lock the chassis cover and prevent access to the internal components, attach a padlock here.
Item Component Description 5 System QR code label To access the server mobile product page (https://www.hpe.com/ qref/microservergen10plus), use a QR code scanner app in your smartphone to scan this label. This mobile page contains links to server setup information, spare part numbers, QuickSpecs, troubleshooting resources, and other useful product links. 6 DisplayPort 1.0 Connects to a high-resolution digital display device. 7 VGA port Connects to an analog display device.
Item LED Status Definition 2 NIC status Solid green Linked to network Flashing green Network active Off No network activity System board components 10 Item Component Description 1 TPM connector This connector supports the HPE Trusted Platform Module 2.0 Gen10 option (864279-B21) for data security. 2 Fan connector Connects the fan cable. 3 Riser connector Connects the system riser board. 4 System maintenance switch Use this switch to physically configure various server settings.
System maintenance switch descriptions Position Default S11 Off Function Off = iLO 5 security is enabled. On = iLO 5 security is disabled. S2 Off Reserved S3 Off Reserved S4 Off Reserved S51 Off Off = Power-on password is enabled. On = Power-on password is disabled.
Item Description 1 Capacity Example 8 GB 16 GB 32 GB 64 GB 128 GB 2 Rank 1R = Single rank 2R = Dual rank 4R = Quad rank 8R = Octal rank 3 Data width on DRAM x4 = 4-bit x8 = 8-bit x16 = 16-bit 4 Memory generation 5 Maximum memory speed PC4 = DDR4 2133 MT/s 2400 MT/s 2666 MT/s 2933 MT/s 6 CAS latency P = CAS 15-15-15 T = CAS 17-17-17 U = CAS 20-18-18 V = CAS 19-19-19 (for RDIMM, LRDIMM) V = CAS 22-19-19 (for 3DS TSV LRDIMM) Y = CAS 21-21-21 (for RDIMM, LRDIMM) Y = CAS 24-21-21 (for 3DS TSV L
For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/support/ DDR4SmartMemoryQS). Drive bay numbering Drive screws There are 16 T-15 Torx screws located under the drive bays. Use these screws to install drives in the server.
Riser board slots 14 Item Description Supported option 1 iLO dedicated network module slot Install the iLO enablement option here. 2 PCIe3 ×16 expansion slot Install a half-height PCIe3 ×16 expansion board here. See the product QuickSpecs on the server website at https:// www.hpe.com/servers/microserver for list of supported expansion options.
Operations This chapter describes the hardware operations carried out prior to and after installing or removing a hardware option, or performing a server maintenance or troubleshooting procedure. Before performing these hardware operations, review and observe the server warnings and cautions. Power up the server To power up the server, use one of the following methods: • Press the Power On/Standby button. • Use the virtual power button through iLO.
6. If the front bezel is locked, do the following: a. Remove the chassis cover. b. Switch the bezel locks upward. 7. To remove an unlocked front bezel, do the following: a. Pivot the bottom part of the bezel upward (callout 1). b. Release the bezel tabs from their chassis openings (callout 2).
Installing the front bezel Procedure 1. Make sure that the bezel locks are in the unlocked position. 2. Install the front bezel: a. Insert the bezel tabs to their chassis openings (callout 1). b. Pivot the bottom part of the bezel downward (callout 2).
3. If you prefer to secure the bezel to the chassis, switch the bezel locks downward. 4. If removed, install the chassis cover. 5. If removed, install the security padlock and/or the Kensington security lock. For more information, see the lock documentation. 6. Connect all peripheral cables to the server. 7. Connect the power adapter to the server, and then secure the power adapter cord in the power cord clip. 8. Connect the power cord to the AC source. 9. Power up the server.
Procedure 1. Power down the server. 2. Disconnect the power cord from the AC source. 3. Remove the power adapter cord from the power cord clip, and then disconnect the power adapter from the server. 4. Disconnect all peripheral cables from the server. 5. If installed, unlock and remove the security padlock and/or the Kensington security lock. For more information, see the lock documentation. 6. If the server is in a vertical orientation, position the server in a horizontal orientation. 7.
Installing the chassis cover Procedure 1. Install the chassis cover: a. Insert the cover tabs to their chassis openings. Make sure that the cover is flushed against the top of the chassis. b. Slide the chassis cover towards the front panel (callout 1), and then install the chassis thumbscrews (callout 2). 2. If removed, install the security padlock and/or the Kensington security lock. For more information, see the lock documentation. 3. Connect all peripheral cables to the server. 4.
Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. Power down the server. 2. Disconnect the power cord from the AC source. 3. Remove the power adapter cord from the power cord clip, and then disconnect the power adapter from the server. 4. Disconnect all peripheral cables from the server. 5. If the server is in a vertical orientation, position the server in a horizontal orientation. 6. Remove the chassis cover. 7.
IMPORTANT: The storage cables connect the system board to the chassis. If you are completely separating the system board assembly from the chassis, disconnect the storage cabling. 9. Use the blue touchpoints on both sides of the tray to pull out the system board assembly from the chassis. Installing the system board assembly Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. If the storage cables were removed, reconnect the cables. 2.
3. If removed, install the internal USB device. 4. Install the chassis cover. 5. If removed, install the security padlock and/or the Kensington security lock. For more information, see the lock documentation. 6. Connect all peripheral cables to the server. 7. Connect the power adapter to the server, and then secure the power adapter cord in the power cord clip. 8. Connect the power cord to the AC source. 9. Power up the server.
Setup Optional service Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. Hewlett Packard Enterprise support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.
• Installation by an HPE authorized technical specialist. • Verification prior to installation that all service prerequisites are met. • Delivery of the service at a mutually scheduled time convenient to your organization. • Allows your IT resources to stay focused on their core tasks and priorities. • Full coverage during the warranty period for products that require installation by an HPE authorized technical specialist.
• Server • Power cord and adapter • Antislip rubber strips (2) • Printed setup documentation The server does not ship with OS media. All system software and firmware is preloaded on the server. Install the hardware options 2. (Optional) Install the hardware options. For installation instructions, see the server user guide on the HPE website: https://www.hpe.com/info/microservergen10plus-docs Orient the server 3. Select the server orientation: • Position the server in a horizontal orientation.
d. Close the power cord clip until it clicks into place. 6. Decide how to manage the server: • Locally: Use a KVM switch or a connect a keyboard, monitor, and mouse.
• Remotely: Connect to the iLO web interface and run a remote console: This action requires the iLO enablement option for remote iLO access. a. Verify the following: ◦ iLO is licensed to use the remote console feature. If iLO is not licensed, visit the HPE website: https://www.hpe.com/info/ilo ◦ The iLO dedicated or shared network port is connected to a secure network. b. Using a browser, navigate to the iLO web interface, and then log in.
9. Set up the storage. Do one of the following: • To configure the server to boot from a SAN, see the following guide: https://www.hpe.com/info/boot-from-san-config-guide • If an HPE Smart Array controller is installed, use the HPE Smart Storage Administrator to create arrays: a. From the boot screen, press F10 to run Intelligent Provisioning. b. From Intelligent Provisioning, run HPE Smart Storage Administrator.
Server orientation options The server can be oriented in a horizontal or vertical setup depending on the available space in the installation site. Position the server in a horizontal orientation There are four antislip rubber pads preinstalled on the base of the server for a horizontal setup. In a horizontal setup, you can stack up to three MicroServers on top of each other. Position the server in a vertical orientation The server can be oriented vertically for a smaller footprint setup.
Prerequisites Before you perform this procedure, make sure that you have the following items available: • Isopropyl alcohol wipe • Antislip rubber strips Procedure 1. Use an isopropyl alcohol wipe to clean the divots on the side of the server. Allow the alcohol to evaporate before continuing. 2. Peel off the protective liner from the rubber strips. 3. Attach the strips onto the divots. To ensure proper adhesion, press along the entire strip. 4. Position the server in a vertical orientation.
Operational requirements Site requirements The server may be located in an office space or a purpose-made equipment room. The location must: • Comply with local health and safety regulations. • Be clean, tidy, and free of excessive dust and vibration. • Be in an area in which the server cannot easily be disconnected from its power source. • Not be adjacent to or underneath any area or piece of equipment where liquid is stored.
CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits. • Do not exceed the manufacturer’s TMRA. Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians.
CAUTION: To prevent improper airflow and insufficient cooling that can lead to thermal damage, observe the following: • Do not operate the server with the front bezel or chassis cover removed. • Periodically clean the dust filter on the inner surface of the front bezel. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge.
• Boot order (F11) Use this option to make a one-time boot selection. • Network boot (F12) Use this option to boot the server from the network. Installing or deploying an operating system Before installing an operating system, observe the following: • Be sure to read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprise website. If UEFI requirements are not met, you might experience boot failures or other errors when installing the operating system.
Hardware options installation This chapter provides detailed instructions on how to install hardware options. For more information on supported options, see the product QuickSpecs on the HPE ProLiant MicroServer Gen10 Plus website at: https://www.hpe.com/servers/microserver To view the warranty for your server and supported options, see Warranty information. Introduction Install any hardware options before initializing the server.
Installing an LFF drive The LFF drives supported in this server do not require a drive caddy or a drive carrier to install. You only have to use the drive mounting screws on the chassis. Prerequisites Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available. Procedure 1. Power down the server. 2. Disconnect the power cord from the AC source. 3. Remove the power adapter cord from the power cord clip, and then disconnect the power adapter from the server. 4.
9. Install the screws in the drive. 10. Slide the drive into the bay until it clicks into place. 11. Install the front bezel. 12. Connect all peripheral cables to the server. 13. Connect the power adapter to the server, and then secure the power adapter cord in the power cord clip. 14. Connect the power cord to the AC source. 15. Power up the server. 16. Determine the status of the server drives.
The installation is complete. To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard Enterprise website. Installing an SFF drive To install SFF hard drives and SSDs, use the SFF-to-LFF drive converter option. In general, SFF hard drives require as little as half the power and generate significantly less heat than LFF hard drives. SSDs have no moving parts. Information is stored in microchips.
7. Remove the front bezel. 8. Install the SFF drive in the drive converter tray. 9. Follow the callout sequence in the following illustration to install the screws included in the converter kit on the bottom side of the drive converter tray.
10. Remove three drive screws from the front panel. 11. Install the three screws removed from the front panel on the left and right sides of the drive converter tray.
12. Slide the drive converter tray into the bay until it clicks into place. 13. Install the front bezel. 14. If removed, install the security padlock and/or the Kensington security lock. For more information, see the lock documentation. 15. Connect all peripheral cables to the server. 16. Connect the power adapter to the server, and then secure the power adapter cord in the power cord clip. 17. Connect the power cord to the AC source. 18. Power up the server. 19. Determine the status of the server drives.
The memory operating speed is determined by the installed processor: • Intel Pentium Gold processors support DIMM speed of up to 2400 MT/s. • Intel Xeon E processors support DIMM speed of up to 2666 MT/s. Memory population table DIMM slot 2A DIMM slot 1B Memory capacity 8 GB — 8 GB 16 GB — 16 GB 8 GB 8 GB 16 GB 16 GB 16 GB 32 GB DIMM ranks To understand and configure memory protection modes properly, an understanding of DIMM rank is helpful.
Installing a DIMM The server uses memory to perform almost all its operations. Upgrading the server memory capacity leads to faster bootup, processing period, and timely responses to promote optimum system performance. In a single-DIMM configuration, install the DIMM in the DIMM slot 2A. Procedure 1. Power down the server. 2. Disconnect the power cord from the AC source. 3. Remove the power adapter cord from the power cord clip, and then disconnect the power adapter from the server. 4.
The DIMM slots are structured to ensure proper installation. If you try to insert a DIMM but it does not fit easily into the slot, you might have positioned it incorrectly. Reverse the orientation of the DIMM and insert it again. 10. Install the server board assembly. 11. Install the chassis cover. 12. If removed, install the security padlock and/or the Kensington security lock. For more information, see the lock documentation. 13. Connect all peripheral cables to the server. 14.
4. Do one of the following: • If the new Smart Array is the new boot device, install the device drivers. • If the new Smart Array is not the new boot device, go to the next step. 5. Ensure that users are logged off and that all tasks are completed on the server. CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and the last to be powered back up.
Retain the blank for future use. 11. Install the storage controller. Make sure that the storage controller is firmly seated in the slot. 12. Cable the controller. 13. Install the server board assembly. 14. Install the chassis cover. 15. If removed, install the security padlock and/or the Kensington security lock. For more information, see the lock documentation. 16. Connect all peripheral cables to the server. 17.
3. Update the drive firmware if it is not the latest revision. 4. (Optional) If running the server in Legacy Boot Mode, set the controller as the boot controller. 5. (Optional) If running the server in Legacy Boot Mode, change the controller boot order. 6. If the new controller is not the new boot device, install the device drivers. 7. If the controller firmware is not the latest version, use SPP to update it. 8.
7. Remove the chassis cover. 8. Remove the system board assembly. 9. Remove the expansion slot blank. Retain the blank for future use. 10. If the expansion board is shipped with an air baffle attached, remove this baffle from the board. 11. If the expansion board is shipped with a full-height bracket attached, replace it with a low-profile one. 12. Make sure that any switches or jumpers on the expansion board are set properly. For more information, see the documentation that ships with the option. 13.
14. Connect all necessary internal cabling to the expansion board. For more information on these cabling requirements, see the documentation that ships with the option. 15. Install the server board assembly. 16. Install the chassis cover. 17. Connect all necessary external cabling to the expansion board. For more information on these cabling requirements, see the documentation that ships with the option. 18. If removed, install the security padlock and/or the Kensington security lock.
Install a low-profile bracket on the expansion board The number and location of the bracket screws will vary depending on the expansion board. The illustrations below are example images only. See the expansion board documentation for model-specific information. Procedure 1. Remove the full-height bracket from the expansion board. 2. Install the low-profile bracket on the expansion board.
Internal USB device options The server has an internal USB 2.0 port that you can use to install an internal USB flash media device for: • booting up from flash solution • data backup/redundancy Install an internal USB device Procedure 1. Power down the server. 2. Disconnect the power cord from the AC source. 3. Remove the power adapter cord from the power cord clip, and then disconnect the power adapter from the server. 4. Disconnect all peripheral cables from the server. 5.
7. Remove the chassis cover. 8. Plug in the USB device into the internal USB port. 9. Install the chassis cover. 10. If removed, install the security padlock and/or the Kensington security lock. For more information, see the lock documentation. 11. Connect all peripheral cables to the server. 12. Connect the power adapter to the server, and then secure the power adapter cord in the power cord clip. 13. Connect the power cord to the AC source. 14. Power up the server. The installation is complete.
The backup system consists of two components: • RDX cartridge • RDX docking station Hewlett Packard Enterprise recommends that no more than one HPE RDX Removable Disk Backup System be connected to a system at a time. For more information on installing and configuring the external HPE RDX Removable Disk Backup System, see the Storage section of the Hewlett Packard Enterprise Information Library: https://www.hpe.
7. Remove the chassis cover. 8. Remove the system board assembly. 9. Remove the iLO enablement module blank. Retain the blank for future use. 10. Install the iLO enablement module (callout 1), and then install the screw on the rear panel (callout 2). Make sure that the module is firmly seated in the slot. 11. Install the server board assembly. 12. Install the chassis cover. 13. If removed, install the security padlock and/or the Kensington security lock.
16. Connect the power cord to the AC source. 17. Power up the server. The installation is complete. The iLO dedicated network port is now the default port for iLO connection. To configure the iLO dedicated network port settings, see the iLO user guide at the following website: https://www.hpe.com/support/ilo-docs HPE Trusted Platform Module 2.0 Gen10 option Overview Use these instructions to install and enable an HPE TPM 2.0 Gen10 Kit in a supported server.
• Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board. • When installing or replacing hardware, Hewlett Packard Enterprise service providers cannot enable the TPM or the encryption technology. For security reasons, only the customer can enable these features. • When returning a system board for service replacement, do not remove the TPM from the system board. When requested, Hewlett Packard Enterprise Service provides a TPM with the spare system board.
9. Remove the chassis cover. 10. Remove the system board assembly. 11. Proceed to Installing the TPM board and cover. Installing the TPM board and cover Procedure 1. Observe the following alerts: CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased. CAUTION: The TPM is keyed to install only in the orientation shown.
3. Install the TPM cover: a. Line up the tabs on the cover with the openings on either side of the TPM connector. b. To snap the cover into place, firmly press straight down on the middle of the cover. 4. Proceed to Preparing the server for operation. Preparing the server for operation Procedure 1. Install the server board assembly. 2. Install the chassis cover. 3. If removed, install the security padlock and/or the Kensington security lock. For more information, see the lock documentation.
4. Connect all peripheral cables to the server. 5. Connect the power adapter to the server, and then secure the power adapter cord in the power cord clip. 6. Connect the power cord to the AC source. 7. Power up the server. Enabling the Trusted Platform Module Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options. 3.
• Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/password away from the server. • Do not save the recovery key/password on the encrypted hard drive.
Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. Storage cabling Four-bay drive cabling: Onboard SATA controller cabling IMPORTANT: The four-bay non-hot-plug drive cable assembly consists of the drive and ambient sensor cables.
Four-bay drive cabling: Smart Array controller cabling IMPORTANT: The four-bay non-hot-plug drive cable assembly consists of the drive and ambient sensor cables. If any of these cables becomes defective, the entire cable assembly will need to be replaced.
Fan cabling 64 Cabling
Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.
The Active Health System provides: • Continuous health monitoring of over 1600 system parameters • Logging of all configuration changes • Consolidated health and service alerts with precise time stamps • Agentless monitoring that does not affect application performance For more information about the Active Health System, see the iLO user guide at the following website: https:// www.hpe.com/support/ilo-docs.
iLO Federation iLO Federation enables you to manage multiple servers from one system using the iLO web interface. When configured for iLO Federation, iLO uses multicast discovery and peer-to-peer communication to enable communication between the systems in iLO Federation groups.
For more information about iLO Amplifier Pack, see the iLO Amplifier Pack User Guide at the following website: https:// www.hpe.com/support/ilo-ap-ug-en. Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with oneminute granularity.
• Critical boot drivers • Active Health System (AHS) • Erase Utility • Deployment Settings IMPORTANT: • Although your server is preloaded with firmware and drivers, Hewlett Packard Enterprise recommends updating the firmware upon initial setup. Also, downloading and updating the latest version of Intelligent Provisioning ensures the latest supported features are available. • For ProLiant servers, firmware is updated using the Intelligent Provisioning Firmware Update utility.
The STK provides a flexible way to create standard server configuration scripts. These scripts are used to automate many of the manual steps in the server configuration process. This automated server configuration process cuts time from each deployment, making it possible to scale rapid, high-volume server deployments. For more information or to download the STK, see the Hewlett Packard Enterprise website. UEFI System Utilities The UEFI System Utilities is embedded in the system ROM.
• UEFI Mode (default)—Configures the system to boot to a UEFI compatible operating system. • Legacy BIOS Mode—Configures the system to boot to a traditional operating system in Legacy BIOS compatibility mode. 3. Save your setting. 4. Reboot the server. Secure Boot Secure Boot is a server security feature that is implemented in the BIOS and does not require special hardware.
Prerequisites Embedded UEFI Shell is set to Enabled. Procedure 1. From the System Utilities screen, select Embedded Applications > Embedded UEFI Shell. The Embedded UEFI Shell screen appears. 2. Press any key to acknowledge that you are physically present. This step ensures that certain features, such as disabling Secure Boot or managing the Secure Boot certificates using third-party UEFI tools, are not restricted. 3. If an administrator password is set, enter it at the prompt and press Enter.
HPE InfoSight for servers: • Combines the machine learning and predictive analytics of HPE InfoSight with the health and performance monitoring of Active Health System (AHS) and HPE iLO to optimize performance and predict and prevent problems • Provides automatic collection and analysis of the sensor and telemetry data from AHS to derive insights from the behaviors of the install base to provide recommendations to resolve problems and improve performance For more information on getting started and using
Service Pack for ProLiant SPP is a systems software and firmware solution delivered as a single ISO file download. This solution uses SUM as the deployment tool and is tested and supports HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure. SPP, along with SUM and iSUT, provides Smart Update system maintenance tools that systematically update HPE ProLiant, HPE BladeSystem, HPE Synergy, and HPE Apollo servers and infrastructure.
appropriate command-line option provided by iSUT. Performs inventory on target servers, stages deployment, deploys updates, and then reboots the servers. • iLO 5 with integrated Smart Update (Gen10 or later servers only): Performs iLO Repository-based updates by downloading the components from iLO Repository when iLO Installation Queue has the components which can be updated by iSUT. • iLO Amplifier Pack and HPE OneView: Displays available updates for servers. Communicates with iSUT (or SUT 1.
6. Change to the file system that contains the System ROM Flash Binary component for your server. Enter one of the fsx file systems available, such as fs0: or fs1:, and press Enter. 7. Use the cd command to change from the current directory to the directory that contains the binary file. 8. Flash the system ROM by entering fwupdate –d BIOS -f filename. 9. Reboot the server. A reboot is required after the firmware update in order for the updates to take effect and for hardware stability to be maintained.
https://www.hpe.com/us/en/services/operational.html Utilize the Advisory and Transformation Services in the following areas: • Private or hybrid cloud computing • Big data and mobility requirements • Improving data center infrastructure • Better use of server, storage, and networking technology For more information, see the Hewlett Packard Enterprise website: https://www.hpe.
Troubleshooting NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debugging methods. An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device drivers, and applications. Many crashes freeze a system, and the only available action for administrators is to cycle the system power.
System battery replacement System battery information The server contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery that provides power to the real-time clock. If this battery is not properly handled, a risk of the fire and burns exists. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F).
6. Remove the chassis cover. 7. Remove the system board assembly. 8. Locate the battery on the system board. 9. Remove the system battery: a. Use a small flat-bladed, nonconductive tool to press the battery latch (callout 1). b. Remove the system battery from the socket (callout 2). 10. Install the system battery: a. With the side of the battery showing the "+" sign facing up, insert the battery into the socket (callout 1). b. Press the system battery down until it clicks into place (callout 2).
15. Connect the power adapter to the server, and then secure the power adapter cord in the power cord clip. 16. Connect the power cord to the AC source. 17. Power up the server. 18. Properly dispose of the old battery. For more information about proper battery disposal, contact an authorized reseller or an authorized service provider.
Safety, warranty, and regulatory information Regulatory information To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center: https://www.hpe.
ЖШС «Хьюлетт-Паккард (К)», Қазақстан Республикасы, 050040, Алматы к., Бостандык ауданы, Әл-Фараби даңғ ылы, 77/7, Телефон/факс: +7 727 355 35 50 Manufacturing date: The manufacturing date is defined by the serial number. If you need help identifying the manufacturing date, contact tre@hpe.com.
Specifications Environmental specifications Specifications Value Temperature range* — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating 8% to 90% 28°C (82.4°F) maximum wet bulb temperature Nonoperating 5 to 95% 38.7°C (101.7°F) maximum wet bulb temperature Altitude — Operating 3050 m (10,000 ft). This value may be limited by the type and number of options installed.
Mechanical specifications Dimension Value Height 11.89 cm (4.68 in) Depth 24.50 cm (9.65 in) Width 24.50 cm (9.65 in) Weight, minimum (one drive and one DIMM installed, no iLO enablement module or expansion board installed) 4.82 kg (10.63 lb) Weight, maximum (four drives, two DIMMs, iLO enablement module, and an expansion board installed) 7.20 kg (15.
Websites General websites Hewlett Packard Enterprise Information Library https://www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix https://www.hpe.com/storage/spock Storage white papers and analyst reports https://www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Product websites HPE ProLiant MicroServer Gen10 Plus product page https://www.hpe.
Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.
Hewlett Packard Enterprise Support Center: Software downloads https://www.hpe.com/support/downloads Software Depot https://www.hpe.com/support/softwaredepot • To subscribe to eNewsletters and alerts: https://www.hpe.com/support/e-updates • To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page: https://www.hpe.
Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document.
