Product Data Sheet / Brochure

QuickSpecs
HPE vSAN Ready Node Solution
Service and Support
Page 6
Service and Support
HPE Technology Services for industry
-standard servers
Hewlett Packard Enterprise Technology Services delivers confidence, reduces risk, and helps customers realize agility and stability.
Connect to Hewlett Packard Enterprise to help prevent problems and solve issues faster. Our support technology lets you to tap into
the knowledge of millions of devices and thousands of experts to stay informed and in control, anywhere, any time.
Protect your business beyond warranty with HPE Support Services
HPE Support Services enable you to order the right service level, length of coverage, and response time as you purchase your new
server, giving you full entitlement for the selected support.
Parts and Materials
Hewlett Packard Enterprise will provide HPE
-
supported replacement parts and materials necessary to maintain the covered hardware
product in operating condition, including parts and materials for available and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the maximum usage limitations as set forth in the
manufacturer's operating manual, product quick
-
specs, or the technical product data sheet will not be provided, repaired, or replaced
as part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives replaced by Hewlett Packard
Enterprise due to malfunction.
Recommended Services
Hardware and software support services designed specifically for your technology with rapid access to Advanced Solution Center
specialists for start
-to-
finish case management plus proactive reports and recommendations for firmware and software management
a
nd best practice advice.
https://www.hpe.com/h20195/v2/GetPDF.aspx/4AA3-8855ENW.pdf