HPE ProLiant DL360 Gen10 Server User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
© Copyright 2018-2019 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Contents Component identification........................................................................... 7 Front panel components......................................................................................................................7 Front panel LEDs and buttons.............................................................................................................8 UID button functionality................................................................................................
Installing hardware options ...............................................................................................................43 Installing the server into the rack.......................................................................................................43 Operating system.............................................................................................................................. 44 Installing the operating system with Intelligent Provisioning......................
Installing a high-performance heatsink................................................................................. 108 Processor, heatsink, and socket components.......................................................................112 Installing the Systems Insight Display power module......................................................................113 Installing the 4 LFF display port/USB module..................................................................................
Updating firmware or system ROM.......................................................................................153 Drivers.................................................................................................................................. 155 Software and firmware..........................................................................................................155 Operating system version support.....................................................................................
Component identification Front panel components 8 SFF Item Description 1 Serial label pull tab 2 Display port (optional) 3 Optical drive (optional) 4 USB 2.0 port (optional) 5 USB 3.0 port 6 iLO Service Port The operating system does not recognize this port as a USB port. 7 SAS/SATA drive bays 4 LFF Item Description 1 Optical drive blank (optional) 2 Serial label pull tab 3 Display port (optional) 4 USB 2.
Item Description 5 iLO Service Port The operating system does not recognize this port as a USB port. 6 USB 3.0 port 7 SAS/SATA drive bays 10 SFF NVMe/SAS Combo Item Description 1 Serial label pull tab 2 Systems Insight Display (optional) 3 USB 3.0 port 4 SAS/SATA/NVMe drive bays When the 10SFF NVMe/SAS backplane option is installed, NVMe drives must be installed in bays 9 and 10. The other bays support a mix of NVMe and SAS drives.
Item Description Status 1 UID button/LED* Solid blue = Activated Flashing blue: • 1 Hz = Remote management or firmware upgrade in progress • 4 Hz = iLO manual reboot sequence initiated • 8 Hz = iLO manual reboot sequence in progress Off = Deactivated 2 Power On/Standby button and system power LED* Solid green = System on Flashing green = Performing power on sequence Solid amber = System in standby Off = No power present** 3 Health LED* Solid green = Normal Flashing green = iLO is rebooting F
4LFF Item Description Status 1 UID button/LED* Solid blue = Activated Flashing blue: • 1 Hz = Remote management or firmware upgrade in progress • 4 Hz = iLO manual reboot sequence initiated • 8 Hz = iLO manual reboot sequence in progress Off = Deactivated 2 NIC status LED* Solid green = Link to network Flashing green = Network active Off = No network activity 3 Health LED* Solid green = Normal Flashing green = iLO is rebooting Flashing amber = System degraded Flashing red = System critical*
†Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected. UID button functionality The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website.
Description Status Processor LEDs Off = Normal Amber = Failed processor DIMM LEDs Off = Normal Amber = Failed DIMM or configuration issue Fan LEDs Off = Normal Amber = Failed fan or missing fan NIC LEDs Off = No link to network Solid green = Network link Flashing green = Network link with activity If power is off, the front panel LED is not active. For status, see Rear panel LEDs on page 15.
Systems Insight Display LED and color Health LED System power LED Status Processor (amber) Red Amber One or more of the following conditions may exist: • Processor in socket X has failed. • Processor X is not installed in the socket. • Processor X is unsupported. • ROM detects a failed processor during POST. Processor (amber) Amber Green Processor in socket X is in a prefailure condition. DIMM (amber) Red Green One or more DIMMs have failed.
Systems Insight Display LED and color Health LED System power LED Status Power supply (amber) Amber Green One or more of the following conditions may exist: • Redundant power supply is installed and only one power supply is functional. • AC power cord is not plugged into redundant power supply.
Item Description 8 NIC port 3 9 NIC port 2 10 NIC port 1 11 iLO Management Port 12 Serial port (optional) 13 USB 3.0 ports 14 FlexibleLOM (optional) Rear panel LEDs Item Description Status 1 UID LED Solid blue = Identification is activated. Flashing blue = System is being managed remotely. Off = Identification is deactivated. 2R iLO 5/standard NIC activity LED Solid green = Activity exists. Flashing green = Activity exists. Off = No activity exists.
Item Description Status 3 Power supply 2 LED Solid green = Normal 4 Power supply 1 LED Off = One or more of the following conditions exists: • AC power unavailable • Power supply failed • Power supply in standby mode • Power supply exceeded current limit. Solid green = Normal Off = One or more of the following conditions exists: • AC power unavailable • Power supply failed • Power supply in standby mode • Power supply exceeded current limit.
Item Description 3 System maintenance switch 4 Front display port/USB 2.0 connector 5 x4 SATA port 1 6 x4 SATA port 2 7 x2 SATA port 3 8 x1 SATA port 4 9 Front power/USB 3.0 connector 10 Optical/SATA port 5 11 Energy pack connector 12 Micro SD card slot 13 Chassis Intrusion Detection connector 14 Drive backplane power connector 15 Dual internal USB 3.
Position Default Function S10 — Reserved S11 — Reserved S12 — Reserved 1 To access the redundant ROM, set S1, S5, and S6 to On. 2 When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all configuration settings to their manufacturing defaults. 3 When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some configurations cannot be restored. For more information, see Secure Boot on page 150.
Item Description Example 1 Capacity 8 GB 16 GB 32 GB 64 GB 128 GB 2 Rank 1R = Single rank 2R = Dual rank 4R = Quad rank 8R = Octal rank 3 Data width on DRAM x4 = 4-bit x8 = 8-bit x16 = 16-bit 4 Memory generation PC4 = DDR4 5 Maximum memory speed 2133 MT/s 2400 MT/s 2666 MT/s 2933 MT/s Table Continued Component identification 19
Item Description Example 6 CAS latency P = CAS 15-15-15 T = CAS 17-17-17 U = CAS 20-18-18 V = CAS 19-19-19 (for RDIMM, LRDIMM) V = CAS 22-19-19 (for 3DS TSV LRDIMM) Y = CAS 21-21-21 (for RDIMM, LRDIMM) Y = CAS 24-21-21 (for 3DS TSV LRDIMM) 7 DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterpr
For more information about NVDIMMs, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). NVDIMM 2D Data Matrix barcode The 2D Data Matrix barcode is on the right side of the NVDIMM label and can be scanned by a cell phone or other device. When scanned, the following information from the label can be copied to your cell phone or device: • (P) is the module part number. • (L) is the technical details shown on the label. • (S) is the module serial number.
State Definition NVDIMM-N Power LED (green) NVDIMM-N Function LED (blue) 2 AC power is off or the battery is off (12V rail Off off). Off 3 AC power is on (12V rail) or the battery is on (12V rail) and the NVDIMM-N is active (backup and restore). Flashing On NVDIMM Function LED patterns For the purpose of this table, the NVDIMM-N LED operates as follows: • Solid indicates that the LED remains in the on state. • Flashing indicates that the LED is on for 2 seconds and off for 1 second.
8SFF + 2 SFF device bay numbering Item Description 1 Box 1, bays 1-8 2 Box 2, bays 1 and 2 4LFF device bay numbering 10SFF NVMe/SAS backplane option device bay numbering When the 10SFF NVMe/SAS backplane option is installed, NVMe drives must be installed in bays 9 and 10.The other bays support a mix of NVMe and SAS drives. Optional rear device bay numbering The optional rear device bay supports either 1 SFF drive in a SmartDrive carrier, or 2 uFF M.2 drives in an HPE Smart Carrier M.2 (SCM).
Hot-plug drive LED definitions Item LED Status Definition 1 Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Rotating green Drive activity. Off No drive activity. Solid white Do not remove the drive. Removing the drive causes one or more of the logical drives to fail. Off Removing the drive does not cause a logical drive to fail.
NVMe SSD LED definitions The NVMe SSD is a PCIe bus device. A device attached to a PCIe bus cannot be removed without allowing the device and bus to complete and cease the signal/traffic flow. CAUTION: Do not remove an NVMe SSD from the drive bay while the Do not remove LED is flashing. The Do not remove LED flashes to indicate that the device is still in use. Removing the NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data.
Item 5 LED Power Status Definition Off The drive has been ejected. Solid green Do not remove the drive. The drive must be ejected from the PCIe bus prior to removal. Flashing green The drive ejection request is pending. Off The drive has been ejected.
Item Description Status 4 Drive status LED • Off—The drive is not configured by a RAID controller • Solid green—The drive is a member of one or more logical drives • Flashing green (4 Hz)—The drive is operating normally and has activity • Flashing green (1 Hz)—The drive is rebuilding or performing a RAID migration, stripe size migration, capacity expansion, logical drive extension, or is erasing • Flashing amber/green (1 Hz)—The drive is a member of one or more logical drives that predicts the
The loss of a single fan rotor (one standard fan) causes loss of redundancy. The loss of two fan rotors (2 standard fans or 1 high-performance fan) causes the server to initiate a shut down. The high-performance fans are used for 8-SFF +2SFF NVMe and 10 SFF drive configurations when NVMe drives are installed in the server. They are also required for ASHRAE compliant configurations. For more information on ASHRAE compliant configurations, see the Hewlett Packard Enterprise website.
HPE Smart Array P824i-p MR Gen10 Controller Components Item Description 1 Internal SAS port 1i 2 Internal SAS port 2i 3 Internal SAS port 3i 4 Internal SAS port 4i 5 Controller backup power cable connector 6 Internal SAS port 5i 7 Internal SAS port 6i Component identification 29
Operations Power up the server To power up the server, use one of the following methods: • Press the Power On/Standby button. • Use the virtual power button through iLO. Powering down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latches and sliding the server into the rack. The sliding rails could pinch your fingers. 5. After performing the installation or maintenance procedure, slide the server into the rack: a. Slide the server fully into the rack. b.
Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in). 2. Push down on the latch. The access panel slides to a closed position. 3. Tighten the security screw on the latch, if needed. Remove the hot-plug fan Procedure 1. Observe the following alert: IMPORTANT: After removing a high-performance (dual-rotor) fan, install or replace the fan within 60 seconds. Otherwise, the server will shut down gracefully. 2. Do one of the following: a.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. To replace the component, reverse the removal procedure.
Install the primary PCI riser cage Procedure 1. Install the PCI riser cage. 2. Install the access panel (Installing the access panel on page 31). 3. Install the server into the rack (Installing the server into the rack on page 43). 4. Connect each power cord to the server. 5. Connect each power cord to the power source. 6. Power up the server (Power up the server on page 30).
Removing the secondary PCI riser cage Procedure 1. Observe the following alert: CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 2. Back up all server data. 3. Power down the server (Powering down the server on page 30). 4. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 5. Do one of the following: a.
Install the secondary PCI riser cage Procedure 1. Install the PCI riser cage. 2. If needed, install expansion boards (Installing an expansion board in the secondary riser cage on page 91). 3. Install the access panel (Installing the access panel on page 31). 4. Install the server into the rack (Installing the server into the rack on page 43). 5. Connect each power cord to the server. 6. Connect each power cord to the power source. 7. Power up the server (Power up the server on page 30).
Removing the 8 SFF drive backplane Procedure 1. Back up all server data. 2. Power down the server (Powering down the server on page 30). 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: a. Extend the server from the rack (Extend the server from the rack on page 30). b. Remove the server from the rack (Remove the server from the rack on page 31). 5. Remove the access panel (Remove the access panel on page 31).
Operations
Setup Optional service Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. Hewlett Packard Enterprise support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.
enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet. CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation openings. When vertical space in the rack is not filled by a server or rack component, the gaps between the components cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to maintain proper airflow.
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility. CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply.
CAUTION: If the DC connection exists between the earthed conductor of the DC supply circuit and the earthing conductor at the server equipment, the following conditions must be met: • This equipment must be connected directly to the DC supply system earthing electrode conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected.
WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable when being moved on its casters. • Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the rack from both sides.
WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of two people are required for all rack server installations.
Installing the operating system with Intelligent Provisioning Procedure 1. Connect the Ethernet cable between the network connector on the server and a network jack. 2. Press the Power On/Standby button. 3. During server POST, press F10. 4. Complete the initial Preferences and Registration portion of Intelligent Provisioning. 5. At the 1 Start screen, click Configure and Install. 6. To finish the installation, follow the onscreen prompts.
For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard Enterprise website. Registering the server To experience quicker service and more efficient support, register the product at the Hewlett Packard Enterprise Product Registration website.
Hardware options installation Hewlett Packard Enterprise product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Introduction Install any hardware options before initializing the server. For options installation information, see the option documentation. For server-specific information, use the procedures in this section.
4. Insert the power supply into the power supply bay until it clicks into place. 5. Connect the power cord to the power supply. 6. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact a Hewlett Packard Enterprise authorized reseller. 7. Connect the power cord to the AC power source. 8. Be sure that the power supply LED is green (Rear panel LEDs on page 15).
• First Generation Intel Xeon Scalable Processors support DDR4-2666 DIMMs. • Second Generation Intel Xeon Scalable Processors support DDR4-2933 DIMMs. Mixing DIMM types is not supported. Install only the supported DDR4-2666 or DDR4-2933 DIMMs in the server. HPE SmartMemory speed information For more information about memory speed information, see the Hewlett Packard Enterprise website (https:// www.hpe.com/docs/memory-speed-table). Installing a DIMM The server supports up to 24 DIMMs.
7. Install the access panel (Installing the access panel on page 31). 8. Install the server in the rack. 9. Connect each power cord to the server. 10. Connect each power cord to the power source. 11. Power up the server (Power up the server on page 30). Use the BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to configure the memory mode. For more information about LEDs and troubleshooting failed DIMMs, see Systems Insight Display combined LED descriptions on page 12.
• A supported HPE server using Intel Xeon Scalable Processors: For more information, see the NVDIMM QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). • An HPE Smart Storage Battery • A minimum of one regular DIMM: The system cannot have only NVDIMM-Ns installed. • A supported operating system with persistent memory/NVDIMM drivers. For the latest software information, see the Hewlett Packard Enterprise website (http://persistentmemory.hpe.com).
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: a. Extend the server from the rack (Extend the server from the rack on page 30). b. Remove the server from the rack (Remove the server from the rack on page 31). 4. Remove the access panel (Remove the access panel on page 31). 5. Locate any NVDIMMs already installed in the server. 6. Verify that all LEDs on any installed NVDIMMs are off. 7. Install the NVDIMM. 8.
The server can be configured for NVDIMMs using either of the following: • UEFI System Utilities—Use System Utilities through the Remote Console to configure the server for NVDIMM memory options by pressing the F9 key during POST. For more information about UEFI System Utilities, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/uefi/docs). • iLO RESTful API for HPE iLO 5—For more information about configuring the system for NVDIMMs, see https://hewlettpackard.github.
◦ Manually back up the NVDIMM-N data before relocating NVDIMM-Ns to another server. ◦ Relocate the NVDIMM-Ns to another server. ◦ Sanitize all NVDIMM-Ns on the new server before using them. Requirements for relocating NVDIMMs or a set of NVDIMMs when the data does not have to be preserved If data on the NVDIMM-N or set of NVDIMM-Ns does not have to be preserved, then • Move the NVDIMM-Ns to the new location and sanitize all NVDIMM-Ns after installing them to the new location.
a. Extend the server from the rack (Extend the server from the rack on page 30). b. Remove the server from the rack (Remove the server from the rack on page 31). 5. Remove the access panel (Remove the access panel on page 31). 6. Remove all standard fans from the fan bays. 7. Remove fan blanks from the fan bays, if installed. 8. Install high-performance fans in each of the seven fan bays. If needed, ensure each fan is securely installed by pressing the tab. Do not press on other areas of the fan.
9. Install the access panel (Installing the access panel on page 31). 10. Slide the server into the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (Power up the server on page 30). Drive options Depending on the configuration, this server supports SAS, SATA, NVMe, and uFF M.2 drives. For more information on drive support, see Device numbers on page 22.
Installing a hot-plug SAS or SATA drive Prerequisites Before installing this option, be sure that you have the following: The components included with the hardware option kit Procedure 1. Remove the drive blank. 2. Prepare the drive. 3. Install the drive.
4. Determine the status of the drive from the drive LED definitions (Hot-plug drive LED definitions on page 24). Removing a hot-plug SAS or SATA hard drive CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. 1. Determine the status of the drive from the hot-plug drive LED definitions. 2. Back up all server data on the drive. 3.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 2. Remove the drive blank, if installed. 3. Press the Do Not Remove button to open the release handle. 4. Install the drives. 5. Install an SFF drive blank in any unused drive bays.
Removing and replacing an NVMe drive An NVMe SSD is a PCIe BUS device. Devices attached to a PCIe bus cannot be removed without allowing the device and the bus to complete and cease signal/traffic flow. Procedure 1. Back up all server data. 2. Observe the LED status of the drive and determine if it can be removed. 3. Remove the drive: a. Push the Power button. The Do Not Remove button illuminates and flashes. b. Wait until the flashing stops and the Do Not Remove button is no longer illuminated. c.
3. Install the drives. Push firmly near the ejection handle until the latching spring engages with the drive bay. 4. Power on the server. To configure the drive, use HPE Smart Storage Administrator. Removing and replacing a uFF drive Procedure 1. Back up all server data. 2. Observe the LED status of the drive and determine if it can be removed. 3. Remove the drive.
To remove the drive carrier: To replace the component, reverse the removal procedure. Installing an 8 SFF optical drive Prerequisites Before installing an optical drive, be sure the 8 SFF display port/USB/optical blank option is installed. For more information, see Installing an 8 SFF display port/USB/optical blank option on page 71. Procedure 1. Remove the optical drive blank. 2. Install the optical drive.
3. Connect the optical drive cable. Universal media bay options Installing a 2 SFF SAS/SATA drive cage Prerequisites Universal media bay options are compatible only with the 8 SFF chassis. Hewlett Packard Enterprise recommends installing the P816i-a controller to support 10 SAS/SATA drives. For more information, see Installing an HPE Smart Array P816i-a SR Gen10 Controller option on page 102. Additional controller options are available.
• The components included with the hardware option kit • T-10 Torx screwdriver • Additional cables, as needed. For more information, see SFF cables on page 136. • 2 SFF SAS or SATA drives or blanks For more information, contact a Hewlett Packard Enterprise authorized reseller. Procedure 1. Back up all server data. 2. Power down the server (Powering down the server on page 30). 3. Remove all power: a. Disconnect each power cord from the power source. b.
8. Observe the following: NOTE: The following information describes the standard cable routing for this component. For more information on optional cable routing, see the HPE ProLiant DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). 9. Route and connect the data cable. 10. Route and connect the power cable.
11. Install the access panel (Installing the access panel on page 31). 12. Install the server in the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server (Power up the server on page 30). 16. Install drives.
4. Do one of the following: a. Extend the server from the rack (Extend the server from the rack on page 30). b. Remove the server from the rack (Remove the server from the rack on page 31). 5. Remove the access panel (Remove the access panel on page 31). 6. Use a T-10 Torx screwdriver to remove the universal media bay blank. 7. Use a T-10 Torx screwdriver to install the 2 SFF NVMe drive cage. 8. Remove the primary PCI riser cage (Removing the primary PCI riser cage on page 33). 9.
10. Use a T-15 Torx screwdriver to install the riser provided in the kit in the primary PCI riser cage. 11. Observe the following: NOTE: The following information describes the standard cable routing for this component. For more information on optional cable routing, see the HPE ProLiant DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). 12. Route and connect the data cable. 13. Install the primary PCI riser cage. 14.
17. Connect each power cord to the power source. 18. Power up the server (Power up the server on page 30). 19. Install drives. Installing a 2 SFF HPE Smart Carrier M.2 (SCM) drive cage Prerequisites Hewlett Packard Enterprise recommends installing the P816i-a controller to support more than eight SAS/ SATA drives. Additional controller options are available. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.
7. Install the drive cage. 8. Observe the following: NOTE: The following information describes the standard cable routing for this component. For more information on optional cable routing, see the HPE ProLiant DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). 9. 70 Route and connect the data cable.
10. Route and connect the power cable. 11. Install the access panel (Installing the access panel on page 31). 12. Install the server in the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server (Power up the server on page 30). 16. Install drives.
• The components included with the hardware option kit • T-10 Torx screwdriver • An optical drive, if installing For more information, contact a Hewlett Packard Enterprise authorized reseller. Procedure 1. Back up all server data. 2. Power down the server (Powering down the server on page 30). 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: a.
8. Route and connect the data cable. 9. If needed, install an optical drive (Installing an 8 SFF optical drive on page 62). 10. Install the access panel (Installing the access panel on page 31). 11. Install the server in the rack. 12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server (Power up the server on page 30).
• The components included with the hardware option kit • T-10 Torx screwdriver • LFF optical cable option kit • An optical drive For more information, contact a Hewlett Packard Enterprise authorized reseller. Procedure 1. Back up all server data. 2. Power down the server (Powering down the server on page 30). 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: a.
8. Observe the following: NOTE: The following information describes the standard cable routing for this component. For more information on optional cable routing, see the HPE ProLiant DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). 9. Connect the optical drive cable to the optical drive backplane and to the SATA optical/storage drive connector. 10. Install the access panel (Installing the access panel on page 31). 11.
Installing the rear drive riser cage option The rear drive riser cage option supports low-profile PCI riser options in slot 2. Prerequisites Before installing this option, be sure you have the following: • The components included with the hardware option kit • T-10 and T-15 Torx screwdriver • 1 SFF drive, 2 uFF M.2 drives, or blanks Procedure 1. Power down the server (Powering down the server on page 30). 2. Remove all power: a. Disconnect each power cord from the power source. b.
8. If installed, remove the slot 2 bracket from the primary riser cage. 9. If needed, install the riser board removed in step 7 on the rear drive riser cage bracket. 10. Install the drive cage on the riser cage.
11. If needed, install the riser cage bracket on the rear drive riser cage. 12. If needed, install an expansion board (Installing an expansion board in the primary riser cage on page 83). 13. Install the rear drive riser cage in the primary riser cage position. 14. Route and connect the data and power cables.
Hewlett Packard Enterprise recommends using embedded SATA solutions when connecting the cable. Other options exist. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10). 15. Install drives or blanks (Drive options on page 56). 16. Install the access panel (Installing the access panel on page 31). 17. Install the server in the rack. 18. Power up the server (Power up the server on page 30). 19.
Procedure 1. Back up all server data. 2. Power down the server (Powering down the server on page 30). 3. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 4. Do one of the following: a. Extend the server from the rack (Extend the server from the rack on page 30). b. Remove the server from the rack (Remove the server from the rack on page 31). 80 5. Remove the access panel (Remove the access panel on page 31). 6.
10. Install the following, as needed: • Expansion boards (Installing an expansion board in the primary riser cage on page 83) • GPU (Installing an accelerator or GPU in the primary riser cage on page 85) • Controllers (Controller options on page 96) 11. Install the riser cage (Install the primary PCI riser cage on page 34). 12. Install the access panel (Installing the access panel on page 31). 13. Install the server in the rack. 14. Connect each power cord to the server. 15.
4. Remove the access panel (Remove the access panel on page 31). 5. Remove the primary PCI riser cage (Removing the primary PCI riser cage on page 33). 6. If needed, remove any expansion boards installed in the riser cage. 7. Remove the existing riser board from the riser cage. 8. Install the M.2 riser board. 9. Remove the screw securing the standoff on the riser. 10. Install the M.2 drives.
11. Install the following, as needed: • Expansion boards (Installing an expansion board in the primary riser cage on page 83) • Controllers (Controller options on page 96) 12. Install the primary PCI riser cage (Install the primary PCI riser cage on page 34). 13. Install the access panel (Installing the access panel on page 31). 14. Install the server in the rack.
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 5. Do one of the following: a. Extend the server from the rack (Extend the server from the rack on page 30). b. Remove the server from the rack (Remove the server from the rack on page 31). 6. Remove the access panel (Remove the access panel on page 31). 7. Remove the primary PCI riser cage (Removing the primary PCI riser cage on page 33). 8. Remove the expansion slot blank. 9.
12. Install the access panel (Installing the access panel on page 31). 13. Install the server in the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server (Power up the server on page 30). Installing an accelerator or GPU in the primary riser cage Use these instructions to install accelerator options, including GPUs, in the server. Prerequisites This option requires the standard primary PCI riser cage.
9. If installing a GPU requiring greater than 75 W, connect the power cable to the primary riser power connector. 10. If the card requires rear support, install the GPU support bracket. 11. Install the riser cage (Install the primary PCI riser cage on page 34). 12. Install the access panel (Installing the access panel on page 31). 13. Install the server in the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16.
Prerequisites This option requires a dual processor configuration. Before installing this option, be sure you have the following: • The components included with the hardware option kit • Any expansion boards or controllers you plan to install • T-10 Torx screwdriver • T-15 Torx screwdriver Procedure 1. Power down the server (Powering down the server on page 30). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
8. Lift and remove the secondary riser cage latch. Use a T-15 Torx screwdriver to remove the riser cage screw. 9. Install the full height PCIe x16 riser cage latch. Use a T-15 Torx screwdriver to remove the riser cage screw.
10. Install the riser cage. 11. Install one of the following, as needed: • Expansion boards (Installing an expansion board in the secondary riser cage on page 91) • GPU (Installing an accelerator or GPU in the secondary riser cage on page 94) • Controllers (Controller options on page 96) 12. Install the access panel (Installing the access panel on page 31). 13. Install the server in the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16.
Installing a secondary low-profile PCIe slot riser cage option When installed, this riser cage provides an additional low profile slot and supports half-length/half-height expansion boards. Prerequisites This option requires a dual processor configuration. Before installing this option, be sure that you have the following: The components included with the hardware option kit Procedure 1.
8. 9. Install one of the following, as needed: • Expansion boards (Installing an expansion board in the secondary riser cage on page 91) • Controllers (Controller options on page 96) Install the access panel (Installing the access panel on page 31). 10. Install the server into the rack (Installing the server into the rack on page 43). 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (Power up the server on page 30).
3. Power down the server (Powering down the server on page 30). 4. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 5. Do one of the following: a. Extend the server from the rack (Extend the server from the rack on page 30). b. Remove the server from the rack (Remove the server from the rack on page 31). 6. Remove the access panel (Remove the access panel on page 31). 7. Install a secondary riser cage: 8.
• 9. Full-length Install the expansion board.
10. Connect any required internal or external cables to the expansion board. 11. Install the access panel (Installing the access panel on page 31). 12. Install the server in the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server (Power up the server on page 30). Installing an accelerator or GPU in the secondary riser cage Use these instructions to install accelerator options, including GPUs, in the server.
CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge. 2. Back up all server data. 3. Power down the server (Powering down the server on page 30). 4. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 5. Do one of the following: a. Extend the server from the rack (Extend the server from the rack on page 30). b.
11. Install the card in the riser cage, and then connect any required cables, if applicable. 12. If installing a GPU requiring greater than 75 W, connect the power cable to the primary riser power connector. 13. Install the access panel (Installing the access panel on page 31). 14. Install the server in the rack. 15. Connect each power cord to the server. 16. Connect each power cord to the power source. 17. Power up the server (Power up the server on page 30).
• The controller data sheet on the Hewlett Packard Enterprise website (https://www.hpe.com/h20195/V2/ Getdocument.aspx?docname=a00017196enw) • The controller QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Installing an HPE Smart Array P408i-a SR Gen10 Controller option Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit • T-15 Torx screwdriver Procedure 1.
8. 98 Connect the cables. Additional cabling options are available. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10).
• 9. 4 LFF Install the access panel (Installing the access panel on page 31). 10. Install the server in the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (Power up the server on page 30).
• The components included with the hardware option kit • T-10 Torx screwdriver Procedure 1. Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server before beginning any installation procedure. Improper grounding can cause electrostatic discharge. 2. Back up all server data. 3.
The controller can also be installed in slot 1. 10. Install the primary PCI riser cage (Install the primary PCI riser cage on page 34). 11. Connect the cables. Additional cabling options are available. For more information, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10).
12. Install the access panel (Installing the access panel on page 31). 13. Install the server in the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server (Power up the server on page 30). Installing an HPE Smart Array P816i-a SR Gen10 Controller option Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit • Additional cables, as required.
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 5. Do one of the following: a. Extend the server from the rack (Extend the server from the rack on page 30). b. Remove the server from the rack (Remove the server from the rack on page 31). 6. Remove the access panel (Remove the access panel on page 31). 7. Install the controller. 8. Connect the cables. The following illustration shows the 8+2 SFF backplane configuration connected to the controller.
9. Install the access panel (Installing the access panel on page 31). 10. Install the server in the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (Power up the server on page 30). Installing an HPE Smart Array P824i-p MR Gen10 controller in a configured server Procedure 1. Back up data on the system. 2. Close all applications. 3. Update the server firmware if it is not the latest revision. 4.
14. Slide the controller along the slot alignment guide, if one is present, and then press the board firmly into the expansion slot so that the contacts on the board edge are seated properly in the slot. 15. Secure the controller in place with the retaining screw. If the slot alignment guide has a latch (near the rear of the board), close the latch. 16. Connect the controller backup power battery cable. To determine the location of the connector, see the server user guide. 17.
Processor and heatsink options Installing a processor heatsink assembly The server supports single-processor and dual processor operations. IMPORTANT: HPE ProLiant and HPE Synergy Gen10 server products do not support upgrading to Second Generation Intel Xeon Scalable Processors at this time. For more information, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
a. Locate and align the Pin 1 indicator on the processor carrier and the socket. b. Align the processor-heatsink module with the heatsink alignment pins and gently lower it down until it sits evenly on the socket. The heatsink alignment pins are keyed. The processor will only install one way. Your heatsink may look different than the one shown. CAUTION: Be sure to tighten each heatsink nut fully in the order indicated. Otherwise, boot failure or intermittent shutdowns might occur. c.
8. If installing a second processor, install high-performance fans in bays 7 and 8. These fans are provided with the processor option kit. 9. Install the access panel (Installing the access panel on page 31). 10. Install the server in the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (Power up the server on page 30).
CAUTION: The processor assembly must be removed and replaced as a unit. Do not remove the processor from the carrier. CAUTION: When handling the heatsink, always hold it along the top and bottom of the fins. Holding it from the sides can damage the fins. CAUTION: THE CONTACTS ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the socket or processor, do not touch the contacts. 2. Power down the server (Powering down the server on page 30). 3. Remove all power: a.
c. Lift the processor heatsink assembly up and away from the system board. d. Turn the processor heatsink assembly over and place it on a work surface with the processor assembly facing up. 8. Release the thermal grease adhesion between the processor assembly and heatsink: a. Locate the TIM (thermal interface media) breaker slot between the processor assembly and heatsink. The slot is across from the Pin 1 indicator, near the corner. b.
d. Unlatch the remaining corners of the processor assembly. e. Separate the processor assembly from the heatsink. The processor remains attached to the carrier. 9. Using an alcohol wipe, remove the existing thermal grease from the processor and heatsink. Allow the alcohol to evaporate before continuing. 10. Remove the plastic cover over the thermal grease on the high-performance heatsink. 11. Install the processor assembly on the heatsink.
Processor, heatsink, and socket components Item Description 1 Heatsink nuts 2 Processor carrier 3 Pin 1 indicator1 4 Heatsink latch 5 Alignment post 1 112 Symbol also on the processor and frame.
Installing the Systems Insight Display power module Prerequisites Before installing this option, be sure you have the following: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure 1. Observe the following alerts: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
8. 114 Using a Torx T-10 screwdriver, remove the Power/UID/USB assembly.
9. Guide the SID cable through the front of the server. 10. Install the SID module into the front panel. Using a T-10 Torx screwdriver, secure the module to the chassis with the screws from the kit.
• 4 LFF 11. Connect the SID cables to the front power button/USB 3.0 connector on the system board.
Installing the 4 LFF display port/USB module Prerequisites Before installing this option, be sure you have the following: • The components included with the hardware option kit • T-10 Torx screwdriver Procedure 1. Power down the server (Powering down the server on page 30). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: a.
6. Install the 4 LFF display port/USB module. 7. Route and connect the cable.
8. Install the access panel (Installing the access panel on page 31). 9. Install the server in the rack. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server (Power up the server on page 30). Installing the serial cable option Prerequisites Before installing this option, be sure you have the following: • The components included with the hardware option kit • 5 mm socket Procedure 1.
a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 5. Do one of the following: a. Extend the server from the rack (Extend the server from the rack on page 30). b. Remove the server from the rack (Remove the server from the rack on page 31). 6. Remove the access panel (Remove the access panel on page 31). 7. Remove the serial cable blank. 8. Connect the serial cable option, and then secure the cable with two T-10 screws.
10. Install the server in the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (Power up the server on page 30). Installing the Chassis Intrusion Detection switch option Prerequisites Before installing this option, be sure you have the following: • The components included with the hardware option kit • T-15 Torx screwdriver Procedure 1. Power down the server (Powering down the server on page 30). 2. Remove all power: a.
7. Install the plastic cover on the DIMM guard. 8. Use a T-15 Torx screwdriver to install the DIMM guard, and then connect the cable to the system board. 9. Install the access panel (Installing the access panel on page 31). 10. Install the server in the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (Power up the server on page 30).
• The components included with the hardware option kit • T-10 Torx screwdriver Procedure 1. Power down the server (Powering down the server on page 30). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: a. Extend the server from the rack (Extend the server from the rack on page 30). b. Remove the server from the rack (Remove the server from the rack on page 31). 4.
7. Install the access panel (Installing the access panel on page 31). 8. Slide the server into the rack. 9. Connect the LAN segment cables. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server (Power up the server on page 30). Energy pack options Hewlett Packard Enterprise offers two centralized backup power source options to back up write cache content on P-class Smart Array controllers in case of an unplanned server power outage.
• HPE Smart Storage SR controllers • HPE Smart Storage MR controllers • NVDIMMs IMPORTANT: To support NVDIMMs, the HPE Smart Storage Battery must be installed. A single 96W battery can support up to 24 devices. After the battery is installed, it might take up to two hours to charge. Controller features requiring backup power are not re-enabled until the battery is capable of supporting the backup power. This server supports the 96W HPE Smart Storage Battery with the 145mm cable.
Installing an energy pack in the 10 SFF SAS/SATA/NVMe Combo backplane configuration Prerequisites The energy pack must be installed in this orientation when the 10 SFF SAS/SATA/NVMe Combo backplane is installed. Procedure 1. Power down the server (Powering down the server on page 30). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: a.
7. Connect the energy pack cable: a. Remove the center fan baffle. b. Connect the energy pack cable to the extender cable.
c. Install the center fan baffle. 8. Install the access panel (Installing the access panel on page 31). 9. Install the server in the rack. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server (Power up the server on page 30). Installing an energy pack in 8 SFF and 4 LFF configurations Prerequisites Before installing this option, be sure you that have the components included with the hardware option kit. Procedure 1.
6. Install the access panel (Installing the access panel on page 31). 7. Install the server in the rack. 8. Connect each power cord to the server. 9. Connect each power cord to the power source. 10. Power up the server (Power up the server on page 30). HPE Trusted Platform Module 2.0 Gen10 option Overview Use these instructions to install and enable an HPE TPM 2.0 Gen10 Kit in a supported server. This option is not supported on Gen9 and earlier servers. This procedure includes three sections: 1.
HPE Trusted Platform Module 2.0 Guidelines CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can cause hardware damage or halt data access. When installing or replacing a TPM, observe the following guidelines: • Do not remove an installed TPM. Once installed, the TPM is bound to the system board. If an OS is configured to use the TPM and it is removed, the OS may go into recovery mode, data loss can occur, or both.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. 2. Update the system ROM. Locate and download the latest ROM version from the Hewlett Packard Enterprise Support Center website. Follow the instructions on the website to update the system ROM. 3. Power down the server (Powering down the server on page 30). 4. Remove all power: a. Disconnect each power cord from the power source. b.
CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased. CAUTION: The TPM is keyed to install only in the orientation shown. Any attempt to install the TPM in a different orientation might result in damage to the TPM or system board. 2. Align the TPM board with the key on the connector, and then install the TPM board. To seat the board, press the TPM board firmly into the connector.
Preparing the server for operation Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Install the access panel. 3. Do one of the following: a. Install the server in the rack, if necessary. b. Install the server in the enclosure. 4. Power up the server. a. Connect the power cords (rack and tower servers). b. Press the Power On/Standby button.
7. If changes were made and saved, the server prompts for reboot request. Press the Enter key to confirm reboot. If the following actions were performed, the server reboots a second time without user input. During this reboot, the TPM setting becomes effective. • Changing from TPM 1.2 and TPM 2.0 • Changing TPM bus from FIFO to CRB • Enabling or disabling TPM • Clearing the TPM 8. Enable TPM functionality in the OS, such as Microsoft Windows BitLocker or measured boot.
• Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/password away from the server. • Do not save the recovery key/password on the encrypted hard drive.
Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.
Option kit Cable part number Connects from Connects to 876868-001 1 SFF Rear Backplane P816i-a Smart Array Controller 10 SFF SAS/SATA/NVMe 869675-001 Combo backplane 10 SFF backplane, SAS port P408i-a controller 869676-001 10 SFF backplane, ports 1, 2, and 3 NVMe riser, ports 1, 2, and 3 869681-001 10 SFF backplane, port 5 NVMe riser, port 5 869680-001 10 SFF backplane, port 4 NVMe riser, port 4 SFF configuration cable routing NOTE: The following information describes the standard cable rou
8SFF to ports 1i/2i + 2SFF to port 3i in the primary 10SFF premium backplane to ports 1i/2i in the primary 8 SFF backplane to a P408i-a/P816i-a controller A P408i-a controller is shown, but the routing is the same for the P816i-a.
2 SFF backplane to P816i-a controller Cabling 139
10 SFF NVMe backplane to NVMe riser 2 SFF NVMe backplane to primary riser 140 Cabling
1 SFF rear backplane to system board SATA 10 SFF backplane to P408i-a controller Additional SFF cabling For more information on the following cables and cabling configurations, see the HPE DL360 Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.
• 1 SFF rear backplane to P816i-a controller • SFF system power/USB cable LFF cables Option kit Cable part number Connects from Connects to HPE DL360 Gen10 LFF Internal Cable Kit 869673-001 4 LFF backplane Type -p Smart Array controller, slot 1 Type -a Smart Array controller Embedded SATA HPE DL360 Gen9 LFF Optical Cable Kit 874616-001 4 LFF backplane PCI controller, slot 2 756914-001 LFF optical drive System board SATA, port 5 LFF configuration cable routing NOTE: The following informati
Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.
Active Health System The Active Health System monitors and records changes in the server hardware and system configuration.
Features that enhance server administrator productivity and additional new security features are licensed. For more information, see the iLO licensing guide at the following website: http://www.hpe.com/support/ilodocs. For more information about iLO, see the iLO user guide at the following website: http://www.hpe.com/ support/ilo-docs. iLO Federation iLO Federation enables you to manage multiple servers from one system using the iLO web interface.
When you use the iLO Service Port: • Actions are logged in the iLO Event Log. • The server UID flashes to indicate the Service Port status. You can also retrieve the Service Port status by using a REST client and the iLO RESTful API. • You cannot use the Service Port to boot any device within the server, or the server itself. • You cannot access the server by connecting to the Service Port. • You cannot access the connected device from the server.
• From within the Embedded UEFI shell • From within the iLO web interface Intelligent Provisioning Intelligent Provisioning is a single-server deployment tool embedded in ProLiant servers and HPE Synergy compute modules. Intelligent Provisioning simplifies server setup, providing a reliable and consistent way to deploy servers. Intelligent Provisioning 3.30 and later includes HPE SMB Setup.
IMPORTANT: • Although your server is preloaded with firmware and drivers, Hewlett Packard Enterprise recommends updating the firmware upon initial setup. Also, downloading and updating the latest version of Intelligent Provisioning ensures the latest supported features are available. • For ProLiant servers, firmware is updated using the Intelligent Provisioning Firmware Update utility. • Do not update firmware if the version you are currently running is required for compatibility.
UEFI System Utilities The UEFI System Utilities is embedded in the system ROM. Its features enable you to perform a wide range of configuration activities, including: • Configuring system devices and installed options. • Enabling and disabling system features. • Displaying system information. • Selecting the primary boot controller or partition. • Configuring memory options. • Launching other preboot environments. HPE servers with UEFI can provide: • Support for boot partitions larger than 2.
3. Save your setting. 4. Reboot the server. Secure Boot Secure Boot is a server security feature that is implemented in the BIOS and does not require special hardware. Secure Boot ensures that each component launched during the boot process is digitally signed and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS.
The Embedded UEFI Shell screen appears. 2. Press any key to acknowledge that you are physically present. This step ensures that certain features, such as disabling Secure Boot or managing the Secure Boot certificates using third-party UEFI tools, are not restricted. 3. If an administrator password is set, enter it at the prompt and press Enter. The Shell> prompt appears. 4. Enter the commands required to complete your task. 5. Enter the exit command to exit the Shell.
settings. The system errors and events are recorded and displayed in an event log file. You can also import or clear foreign configurations. • Maintaining: Using MR Storage Administrator, you can perform system maintenance tasks, such as updating the controller firmware. • Troubleshooting: MR Storage Administrator displays information related to drive failures, device failures, and other issues.
Keeping the system current Updating firmware or system ROM To update firmware or system ROM, use one of the following methods: • The Firmware Update option in the System Utilities. • The fwupdate command in the Embedded UEFI Shell. • Service Pack for ProLiant (SPP) • HPE online flash components • Moonshot Component Pack Service Pack for ProLiant SPP is a systems software and firmware solution delivered as a single ISO file download.
NOTE: SUM does not support third-party controllers, including flashing hard drives behind the controllers. Smart Update Tools Smart Update Tools is a software utility used with iLO 4, HPE OneView, iLO Amplifier Pack, Service Pack for ProLiant (SPP), and Smart Update Manager (SUM) to stage, install, and activate firmware and driver updates. NOTE: HPE OneView or iLO Amplifier Pack manage the iLO while iSUT runs on each server and deploys the updates. The same tool might not manage both applications.
A device can have multiple firmware images. 9. Select Start firmware update. Updating the firmware from the UEFI Embedded Shell Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center (http://www.hpe.com/support/hpesc). 2. Copy the binary file to a USB media or iLO virtual media. 3. Attach the media to the server. 4. Boot to the UEFI Embedded Shell. 5. To obtain the assigned file system volume for the USB key, enter map –r. 6.
• Download the SPP from the Hewlett Packard Enterprise website (http://www.hpe.com/servers/spp/ download). • Download individual drivers, firmware, or other system software components from the server product page in the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc). Operating system version support For information about specific versions of a supported operating system, refer to the operating system support matrix.
Troubleshooting Troubleshooting resources Troubleshooting resources are available for HPE Gen10 server products in the following documents: • Troubleshooting Guide for HPE ProLiant Gen10 servers provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance.
Removing and replacing the system battery The system battery provides power to the real-time clock. If the server no longer automatically displays the correct date and time, you might need to replace the system battery. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery.
7. To replace the component, reverse the removal procedure. 8. Properly dispose of the old battery. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
Specifications Environmental specifications Specification Value Temperature range1 — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity Nonoperating 5% to 95% 38.7°C (101.7°F), maximum wet bulb temperature 1 All temperature ratings shown are for sea level.
Specification Value SFF minimum (one drive, one processor, one power supply, two heatsinks, one Smart Array controller, five fans) 13.04 kg (28.74 lb) SFF maximum (10 drives, two processors, two power supplies, two heatsinks, one Smart Array controller, seven fans) 16.27 kg (35.86 lb) LFF minimum (one drive, one processor, one power supply, two heatsinks, one Smart Array controller, five fans) 13.77 kg (30.
Specification Value Rated input frequency 50 Hz to 60 Hz Not applicable to 240 VDC Rated input current 5.8 A at 100 VAC 2.8 A at 200 VAC 2.
Specification Value Maximum rated input power 899 W at 100 VAC 867 W at 200 VAC 864 W at 240 VDC for China only BTUs per hour 3067 at 100 VAC 2958 at 200 VAC 2949 at 240 VAC for China only Power supply output — Rated steady-state power 800 W at 100 VAC to 127 VAC input 800 W at 100 VAC to 240 VAC input 800 W at 240 VDC input for China only Maximum peak power 800 W at 100 VAC to 127 VAC input 800 W at 100 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800W Flex Slot Titanium Hot-p
Specification Value Rated steady-state power 800 W at 200 VAC to 240 VAC input 800 W at 240 VDC input for China only Maximum peak power 800 W at 200 VAC to 240 VAC input 800 W at 240 VDC input for China only HPE 800W Flex Slot Universal Hot-plug Low Halogen Power Supply Specification Value Input requirements — Rated input voltage 200 VAC to 277 VAC 380 VDC Rated input frequency 50 Hz to 60 Hz Rated input current 4.4 A at 200 VAC 3.1 A at 277 VAC 2.
Specification Value Rated input current 22.1 A at -40 VDC input 18.2 A at -48 VDC input, nominal input 12.
HPE 1600W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Rated input current 8.7 A at 200 VAC 7.
Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional websites, see Support and other resources.
Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/info/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.
Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will determine whether a repair can be accomplished by CSR. For more information about CSR, contact your local service provider or go to the CSR website: http://www.hpe.
www.hpe.com/support/Safety-Compliance-EnterpriseProducts Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hpe.
Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection API application program interface ASHRAE American Society of Heating, Refrigerating and Air-Conditioning Engineers ASR Automatic Server Recovery CAS column address strobe CSA Canadian Standards Association CSR Customer Self Repair FSBBU Flex slot battery backup GPU graphics processing unit HBA host bus adapter HP SUM HP Software Update Manager HPE SSA HPE Smart Storage Administrator IEC International
International Organization for Standardization JSON JavaScript Object Notation LFF large form factor LRDIMM load reduced dual in-line memory module NAND Not AND NMI nonmaskable interrupt NVRAM nonvolatile memory PCIe Peripheral Component Interconnect Express PDU power distribution unit POST Power-On Self-Test RBSU ROM-Based Setup Utility RDIMM registered dual in-line memory module REST representational state transfer RoHS Restriction of Hazardous Substances RSOC relative state of charge SAS serial attached
Systems Insight Display SIM Systems Insight Manager SPP Service Pack for ProLiant TMRA recommended ambient operating temperature TPM Trusted Platform Module UDIMM unregistered dual in-line memory module UEFI Unified Extensible Firmware Interface UID unit identification USB universal serial bus VC Virtual Connect VCA Version Control Agent VCRM Version Control Repository Manager VDC voltage direct-current Acronyms and abbreviations 173
