ProLiant DL380 Gen10 Server

QuickSpecs
HPE ProLiant DL380 Gen10 Server
Service and Support
Page 18
Factory Express offers service packages for simple configuration, racking, installation, complex configuration and design services
as well as individual factory services, such as image loading, asset tagging, and custom packaging. HPE products supported
through Factory Express include a wide array of servers and storage: HPE Integrity, HPE ProLiant, HPE Apollo, HPE ProLiant
Server Blades, HPE BladeSystem, HPE 9000 servers as well as the MSAxxxx3PAR suite, XP, rackable tape libraries and
configurable network switches.
HPE Service Credits
HPE Service Credits offers flexible services and technical skills to meet your changing IT demands. With a menu of service that is
tailored to suit your needs, you get additional resources and specialist skills to help you maintain peak performance of your IT.
Offered as annual credits, you can plan your budgets while proactively responding to your dynamic business.
HPE Education Services
Keep your IT staff trained making sure they have the right skills to deliver on your business outcomes. Book on a class today and
learn how to get the most from your technology investment.
http://www.hpe.com/ww/learn
HPE Support Center
The HPE Support Center is a personalized online support portal with access to information, tools and experts to support HPE
business products. Submit support cases online, chat with HPE experts, access support resources or collaborate with peers.
Learn more http://www.hpe.com/support/hpesc.
HPE's Support Center Mobile App* allows you to resolve issues yourself or quickly connect to an agent for live support. Now,
you
can get access to personalized IT support anywhere, anytime.
HPE Insight Remote Support and HPE Support Center are available at no additional cost with a HPE warranty, HPE Support
Service or HPE contractual support agreement.
*HPE Support Center Mobile App is subject to local availability.
For more information: http://www.hpe.com/services.
NOTE: HPE ProLiant DL380 Gen10 Server is covered under the HPE Service Contract applied to the HPE ProLiant Server.
No separate HPE support services need to be purchased.
Warranty and Support Services will extend to include HPE options configured with your server or storage device. The price of
support service is not impacted by configuration details. HPE sourced options that are compatible with your product will be
covered under your server support at the same level of coverage allowing you to upgrade freely. Installation for HPE options is
available as needed. To keep support costs low for everyone, some high value options will require additional support. Additional
suppor
t is only required on select high value workload accelerators, fibre switches, InfiniBand and UPS batteries over 12KVA. See
the specific high value options that require additional support HERE.