User Manual

QuickSpecs
HPE ProLiant DL360 Gen10 Server
Service and Support
Page
21
Other related Services
HPE Server Hardware Installation
Provides for
the basic hardware installation of HPE branded servers, storage devices and networking options to assist you in bringing
your new hardware into operation in a timely and professional manner.
https://www.hpe.com/h20195/V2/GetPDF.aspx/5981-9356EN.pdf
HPE Installation and Startup Service
Provides for the installation of your HPE hardware according to product specifications including options. The HPE service del
ivery
technician will
connect the product to a LAN as appropriate and enable remote support to allow for automatic case creation for
hardware failures. Installation and start up services also includes the installation of one supported operating system type (
Windows®
or Linux).
HPE Datacenter Care service
HPE Datacenter Care helps improve IT stability and security, increase the value of IT, and enable agility and innovation. It
is a
structured framework of repeatable, tested, and globally available services “building blocks.”
You can deploy, operate, and evolve your
datacenter wherever you are on your IT journey. With HPE Datacenter Care, you benefit from a personalized relationship with H
PE
via a single point of accountability for HPE and others’ products.
For more information, visit http://www.hpe.com/services/datacentercare
HPE GreenLake Flex Capacity
With HPE GreenLake Flex Capacity, you get the speed, scalability, and economics of the public cloud in the priva
cy of your data center.
Gain the advantages of the public cloudconsumption-
based payment, rapid scalability without worrying about capacity constraints.
Reduce the “heavy lifting” needed to operate a data center. And retain the advantages that IT provides
the business (i.e., control,
security). Deliver the right user experience, choose the right technology for the business, manage privacy and compliance, an
d manage
the cost of IT. And, you have the option to use the public cloud when needed.
DC for Hyperscale
Datacenter Care for Hyperscale is available for Service Providers and HPC customers who use a scale out approach to computing
with a high volume homogenous infrastructure and resilient architecture can take advantage of this environment support
tailored to
their operating model.
HPE Factory Express for Servers and storage
HPE Factory Express offers configuration, customization, integration and deployment services for HPE servers and storage prod
ucts.
Customers can choose how their factory solutions are built, tested, integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex configuration and design ser
vices as
well as individual factory services, such as image loading,
asset tagging, and custom packaging. HPE products supported through
Factory Express include a wide array of servers and storage: HPE Integrity, HPE ProLiant, HPE Apollo, HPE ProLiant Server Bla
des,
HPE BladeSystem, HPE 9000 servers as well as the MSAxxxx3
PAR suite, XP, rackable tape libraries and configurable network
switches.
HPE Service Credits
HPE Service Credits offers flexible services and technical skills to meet your changing IT demands. With a menu of service th
at is
tailored to suit your
needs, you get additional resources and specialist skills to help you maintain peak performance of your IT. Offered
as annual credits, you can plan your budgets while proactively responding to your dynamic business.
HPE Education Services
Keep your IT
staff trained making sure they have the right skills to deliver on your business outcomes. Book on a class today and
learn how to get the most from your technology investment. http://www.hpe.com/ww/learn