ProLiant DL360 Gen10 Server

QuickSpecs
HPE ProLiant DL360 Gen10 Server
Service and Support
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*HPE Proactive Care and HPE Proactive Care Advanced require that the customer connect their devices to make the most of
these services and receive all the deliverables.
Parts and Materials
HPE will provide HPE-supported replacement parts and materials necessary to maintain the covered hardware product in
operating condition, including parts and materials for available and recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the maximum usage limitations as set forth
in the manufacturer's operating manual, product QuickSpecs, or the technical product data sheet will not be provided, repaired,
or replaced as part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives replaced by HPE due to
malfunction.
Other related Services
HPE Server Hardware Installation
Provides for the basic hardware installation of HPE branded servers, storage devices and networking options to assist you in
bringing your new hardware into operation in a timely and professional manner.
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HPE Installation and Startup Service
Provides for the installation of your HPE hardware according to product specifications including options. The HPE service
delivery technician will connect the product to a LAN as appropriate and enable remote support to allow for automatic case
creation for hardware failures. Installation and start up services also includes the installation of one supported operating system
type (Windows® or Linux).
HPE Datacenter Care service
HPE Datacenter Care helps improve IT stability and security, increase the value of IT, and enable agility and innovation. It is a
structured framework of repeatable, tested, and globally available services “building blocks.” You can deploy, operate, and evolve
your datacenter wherever you are on your IT journey. With HPE Datacenter Care, you benefit from a personalized relationship
with HPE via a single point of accountability for HPE and others’ products. For more information,
visit
http://www.hpe.com/services/datacentercare
HPE GreenLake Flex Capacity
With HPE GreenLake Flex Capacity, you get the speed, scalability, and economics of the public cloud in the privacy of your data
center. Gain the advantages of the public cloud—consumption-based payment, rapid scalability without worrying about capacity
constraints. Reduce the “heavy lifting” needed to operate a data center. And retain the advantages that IT provides the business
(i.e., control, security). Deliver the right user experience, choose the right technology for the business, manage privacy and
compliance, and manage the cost of IT. And, you have the option to use the public cloud when needed.
DC for Hyperscale
Datacenter Care for Hyperscale is available for Service Providers and HPC customers who use a scale out approach to
computing with a high volume homogenous infrastructure and resilient architecture can take advantage of this environment
support tailored to their operating model.
HPE Factory Express for Servers and storage
HPE Factory Express offers configuration, customization, integration and deployment services for HPE servers and storage
products. Customers can choose how their factory solutions are built, tested, integrated, shipped and deployed.