Product Data Sheet / Brochure

2
HP Technology Services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase.
Service features
Table 1. Service features
Feature
Delivery specifications
Sanitization Confirmation
of Acceptance
HP provides the Customer with a document upfront that defines the device to be sanitized and
the method of sanitization to be used. The Customer is required to sign this document prior to
any work being executed to avoid the possible elimination of valuable data.
Confirmation of
Sanitization
At the completion of the sanitization procedures, HP will provide the Customer with a
Confirmation of Sanitization indicating that proper data removal procedures were executed.
Data removal verification
and acceptance testing
HP will perform the appropriate data validation tests required for this service. Destruction
methods such as shredding, punching, degaussing, and recycling of hardware will be used (for
Level 3 service only).
Customer orientation
session
HP will deliver the Data Sanitization report confirming sanitization to the Customer, and
review them with the Customer. The brief customer orientation session helps the Customer to
understand the procedures used and validation techniques of the sanitization process.
Project management
HP Data Sanitization Custom Service will be required when the Customer has specific, custom,
or complex requirements. An HP project manager will be assigned to manage the project end to
end. For Tier 1 and Tier 2 levels of service, management of deliverables will be provided by the
onsite HP service specialist.
Service limitations
This service may be delivered by HP storage specialists or authorized service partners in an onsite engagement,
remotely, or a combination of these two service delivery methods.
Activities are delivered during HP standard business hours unless additional services have been purchased or
special arrangements have been made.
HP will provide the Customer with conrmation of the execution of data sanitization at the completion of this
service.
HP assumes no liability for any impact resulting from the availability or reconstruction of the information that
previously resided on the hard disk media or for any data that may continue to reside on the disk media following
the sanitization process.
Destruction and recycling services are included only with custom Level 3 services.